Hostinger caused 50% data loss due to wrong guidance site unstable for weeks no response id 5386178

Comments

• 4kvps Barred

  January 8

  @coinmunch said: This is destructive negligence, not tech support. If a host tells you to delete half your site and security files just to fix a connection error, they are guessing with your livelihood.

  An ERR_CONNECTION_RESET that happens intermittently is a massive red flag for server-side issues like misconfigured firewalls or aggressive resource throttling, not a problem with your files. If it were your website code, it would be broken 100% of the time, not just after ten minutes.

  Where's the backup ?
• itachikonoha Member

  January 8

  What is impixa doing in OP?
• swat4 Member

  January 8 edited January 8

  @OpaqueRegistrant said:
  Get a lawyer, sue them, lose because you deleted your own website, pay thousands of dollars

  Looks like he has started

  
• CloudHopper Member

  January 8

  No backups, no sympathy.

  They probably shouldn't have told you to delete half of your website, but you definitely should have kept a copy of it somewhere that isn't Hostinger's servers.

  We all learn this lesson the hard way, but if you have any sense you won't repeat that mistake again.