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Sorry, I meant Eric (that wasn't a dig at you via the "Lewis = Eric" theory).
Therefore think:
Leave customers decide for themselves to chargeback or not. That is not up to you to decide in case customers were not part of the deal. If something is between Lewis and customers, let it be so; but don't interfere. Keep in mind that customers are yours if they were part of the deal, therefore you have obligations and can't say that you provide something for free when actually is for a payment.
Since you took customers (because you have keys to the kingdom) then you have obligations! I can't chargeback, because the contract is valid and someone (you) is responsible. This is how the legal social game works.
You never informed existing customers of your identity or company name via email. You have an obligation to inform all customers.
I did not request that you delete my data, yet you forcibly deleted it without a clear transition period, causing me direct losses.
During the period you carried out the above actions, I inquired with you about specific details and information but received no accurate response; therefore, you were effectively acting anonymously.
If you are now acting on behalf of the company, you have an obligation to continue fulfilling your obligations to the company's previous customers, as these users purchased servers from VeloxMedia, not from you or Lewis. The ultimate beneficiaries are you and your customers. If you are dissatisfied with the transaction, why not sue Lewis?
In our view, you forcibly terminated the service. Frankly, your problem is more serious than Lewis's. Your customers had no control over their transactions; everything was forced upon them.
As for your claim that the setup was unreasonable, that's a matter between you and Louis Company and shouldn't affect users. If you believe the setup is unreasonable, you can refuse to take over and let Louis Company bear all the responsibility. Since you took over, you should take responsibility instead of harming users' interests to achieve your own ends.
I have ample evidence to support my claims, and I welcome any form of confrontation. If the law and government authorities find you innocent, then your actions are correct. If your operations are found to be problematic, you will bear the corresponding responsibility. As for other matters, I believe no one cares about you.
He has to come back here, or else he can't continue to try to influence his victims not to chargeback, using self-pity and pathos. They/he conducted the scam through LET, this is where his audience is.
The particular distinctive brand of self-pity is of the same flavor as exhibited by "Lewis" in direct messages and tickets.
Remember that other people's logins can be cheaply bought or stolen for a few dollars on the "dark web". Just because some guy is using a gamer's former Reddit login to pretend he is a Scottish web host doesn't mean that he isn't sitting in Northern Kentucky. A place that is part of the Ohio Valley and adjacent to eastern Ohio and Western Pennsylvania.
I predict in the next few months another corporate "transaction" and a new LLC name -- heck, they're only $99.
I suggest BollocksMedia LLC, it is a nice callback to the original UK theme.
But why? Let him dig. We're all here enjoying the show.
You didn't answer my simple question. I'll state it again, Please provide the legal agreement you had with Lewis's company concerning your data and that he wasn't allowed to transfer it to anyone or give anyone access to it.
None of what you said is true. There is literally infinite ways on how a deal can be done.
But to your point. I didn't take money from you, lewis did so your agreement is with him not us. Lewis was a sole trader and no affiliation with velox media inc.
Velox Media inc is registered with the ICO and we take data privacy seriously. Any data we have is protected by all US and UK/EU/GDPR data privacy regulations. Any requests will be followed and complied with properly. If we possibly have your data, file a ticket and we'll delete it.
Any data provided to Lewis was under his protections and under his data privacy agreement you had with him. Refer to your agreement with him about your rights and if any issues or concerns file a complaint against him with the proper agencies. If you feel we have your data in error then file a complaint against him.
We do not have an agreement with you unless you've bought services from Velox Media inc which was established 12/21/2025. Anything prior had nothing to do with us. It's that simple. We have no obligation to anything prior to that date.
I keep having to rehash this same exact thing over and over.
True or not, statements like this make people worry about their existing services and erodes trust.
The legal agreement is in payment. I paid for a service. This is the contract.
Please enlighten us on what was in the deal. That way we may know what legal rights we have and with regards to whom. So far you failed to send an email message of notification with regards to this deal.
I don't care.
This is where I do care. You have keys to the kingdom, therefore you're the king and you're responsible for customers and data. You can't have my data and say you're not responsible.
But you bought a brand. It is yours, with all the responsibilities included. You can't say you offer something for free, when you bought something we have paid for: services and contracts.
Nope. You have the keys now. You're in charge. The concerns are no longer with Lewis, but with you.
You do have agreement nd obligations towards me. You obtained me and my services when you bought a brand with its business and domain, a brand named Velox Media from UK - I don't know if you remember. You have me and many others as customers; you even migrated the data recently - hopefully you remember this too.
Yes, indeed you do. You keep forgetting stuff. I know, it's a circus here.
And that's why it's called "laundering" an exit scam.
Laundry all clean now!
I don't think he cares about answering honestly, caring for all of his customers, his integrity of his business or how he personally conducts himself.
People should chargeback if they want. All I've said is they need to pop a ticket and tell us so we can delete their account, otherwise it's fraud. I haven't once said do not chargeback at all. The more people that chargeback the better it is for me, because it's less services we need to keep.
It might not be that simple: https://law.stackexchange.com/q/113765/15724
This is why I think he should explicitly purchase the contracts as well so we don't have to keep doubting whether our services will disappear one day if Eric wakes up in a bad mood. It would go a long way to help rebuild lost trust.
That ship sailed on LET.
We don't know what the contract between the providers was. It is hard to say, because this info is not stated by neither side.
One thing is for certain: data can't be transferred without obligations. One can't sell someone else's data, without the obligations for said data - hence: the responsibilities to honour the services.
But those obligations might not involve honoring the services. According to the people at Law Stack Exchange, any actions Eric might take would be unauthorized, but it would still be Lewis who is responsible. Unless he also purchased the contracts, all he personally is liable for would be privacy violations. At least, that's my understanding based on the Q&A.
The law is often unfair, and we should be holding Eric to a higher standard than merely "is he breaking the law?".
None of this is how laws work. I've stated again and again the important details of the deal.
Your agreement is with Lewis. Period end of story. He is gone and we have all the services. If you have a concern with your data then send us a ticket and we'll delete it. If you have a concern with your money then file a chargeback or lawsuit against lewis.
We have zero responsibility to store your data or run your services. We do have a responsibility to protect data privacy we have and abide with government regulations, as well as partner agreements like with payment providers and ensuring we aren't complicit in fraud.
It's that simple.
We have every intention of retaining services for users solely because it's good business and what's right. It also costs us basically nothing to host all your data compared to everything else we do so we don't care.
Where do you get this info? Do you have any idea how much of your data is sold constantly? Every single major corporation sells your data and makes billions.
This is correct. It makes no sense for us to take the contracts which is just straight debt. Why on earth would we assume this? That's like getting a car loan without a car.
There's no privacy violations on our end as we're fully compliant. Any issues would be with Lewis sending us data which depends on customers agreement with Lewis.
I paid to hold my data. My data is with you, on your servers. It is not end of story, because it is not the end of billing period.
Yes you do. I paid and you took them. Now it is your job.
No. You won't escape that easy. You took something that did not belong to you. There's consequences, because we paid.
No I won't. You took my hosting service for which I paid. Someone can't simply buy me without notifying me and without obligations.
Oh yes you do. Big time. I paid. Please remind me where I accepted for my data to be on your servers.
Yes you do. I am glad you are aware of that. Please don't forget that you need to notify your customers about partners and sharing data with said partners too.
No, it is obviously not. We are at page 69 and you still did not get the picture - or maybe you're just dressing as a clown on purpose.
No. You do not have an intention; you have an obligation. You took data for which customers paid to be hosted. You have no right and no consent; therefore the only way out is to honour the services as justification.
This is useful information for later, in a possible court of law.
But for the sake of the reputation of your business in communities like this, you should. Even in the worst-case scenario where you simply can't keep supporting the clients, you could refund them. Since they got the deals so cheap, it's not like you'd have to pay very much, and you'd gain a lot more respect and assuage many people's fears.
He just wants the fun, without the obligations. He does not get it: customers = responsibility. One can't simply purchase data of customers for which they paid to be hosted safely; and then say you're just hosting it for free because you bought the brand and payments have no value anymore.
And yet you did. You have customer's data and customer's details without their consent. You bought yourself a broken bus? That's your problem; but the travellers inside must to be taken to their destination, because they paid a ticket.
Oh you have serious privacy violations if you think you can buy data of other people and run away with it without their corresponding hosting obligations.
This isn't how the law works. You're agreement is with Lewis. It's his responsibility to honor your agreement.
You didn't agree have your data on our servers. We didn't agree to host your data. There is zero responsibility for us to do anything. Again these aren't our customers so we have no obligation to notify them anything.
The law is clear on this. You're just not understanding the laws here.
What specific law says I must honor your agreement with Lewis? Why specifically are you saying this?
You keep repeating this as if it has any value... The brand is yours though and we're with you.
Oh I do know the law. You don't get how law works with privacy and holding data without consent.
Payment. Veloxmedia.co.uk is yours. My invoice is there and my paid service has a billing period. You bought all that. It is your obligation now.
No that's not how the law works. I bought the bus not the bus company. You need to deal with the bus company to get a refund or another bus.
And no we don't have privacy violations because we're properly handling data and properly registered. If any issues it's with Lewis depending on your privacy agreement > @default said:
That isn't how the law works. You made a payment using PayPal or stripe through the website. The website itself doesn't take payments. These PayPal and stripe accounts were registered with lewis and not us as verified on your credit card statements which you can chargeback and contact them to dispute.
Completely separate companies.
Just like Amazon or eBay just because you bought from a site doesn't mean you bought from that specific company.
You don't even know what company you bought your services from
Wait a fucking minute. What DID you agree to?
You can't just... Buy the business, buy the contracts for the servers, ASN, networking agreements and the CRM(s)... Without having to deal with the active customers on your shit that you're buying.
Please answer this honestly. What did you agree to? Because you can't claim you "didn't agree to host your data" unless you literally zero'd the drives, which you haven't done, and you've openly admitted to keeping the customers...
They are your customers now...
Forgive my simple take - and for the record I find VeloxMedia’s communication and behaviour here to be highly unprofessional - but if Lewis was a sole trader and contracts have not been transferred, then I think you remain customers of Lewis’.
Velox Media Inc is effectively providing services to Lewis, and the obligation to inform customers that there has been a change in data processor also remains with Lewis, who is the data controller.
That's exactly what I am trying to say... but this guy says I don't know the law.
At this point I am willing to pay too to have a lawyer sue the hell out of this guy in US. I want his ass in jail.
If the buyers didn't agree to host the data... Why the hell are they doing that? Why not refund and just give everyone 30 days to leave? Why not buy those customers out and do it cleanly?
That's why I and many others have been ultra critical and fairly so.
It's an exit scam. He hosts data for free so customers are unaware, then he stops and customers are beyond the chargeback. Excuses are created until that point, while the story costed a couple of hundred bucks in forming a remote company in US; but it is all an obvious exit scam in buying time until the end of chargeback period.