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HostDzire VPS Suspended Without Notice – KYC Demanded Before Any Explanation

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Comments

  • sujeetsujeet Member
    edited December 2025

    For the last few years, I have personally stopped buying servers from Indian companies or working with Indian people in this field. If I find out later that a provider is based in India, I usually leave and move on.

    In my experience over the past 16 years, the problems were not just about losing money. I have dealt with much more serious issues—project data leaks, backup leaks, and even KYC documents being exposed. These are the kind of things that create long-term risk and cannot be taken lightly.

    Whenever I faced major trouble—whether it was financial loss, compromised data, leaked backups, or mishandled KYC—the provider involved was Indian. In most cases, there was no proper resolution. Support went in circles, responsibility was denied, and there was no realistic way to enforce accountability.

    I am not saying every Indian company or every Indian person is dishonest. That would be unfair. But based on repeated personal experience, I have learned to be extremely cautious. Because of this, I now avoid Indian providers entirely when a service involves servers, infrastructure, or sensitive data.

    This is not an emotional decision. It is simply the result of many years of dealing with the same kind of problems again and again.

    https://lowendtalk.com/discussion/204751/scammed-by-spaceberg-cc-lost-700/p1

    Thanked by 2sdworlld cdn99
  • rpqurpqu Member
    edited December 2025

    @HostDZire said:

    @rpqu said:

    @jnd said:

    @HostDZire said:

    @jnd said:

    @HostDZire said:

    @Motion3549 said:

    @jnd said:
    Unfortunately suspension of servers and KYC request happened to me with Hostdzire Indian servers too and not once but twice (even though I already provided the neccessary details, only because HostDzire seems to be reputable provider).

    I operated fully legal public NTP servers as part of the NTP pool, the same service that still operates on couple other HostDzire servers but those outisde of India were not suspended.

    The issue is that my services are still suspended, no more details from support, no refund, just unusable servers:
    Screenshot 2025 12 21 170919

    Therefore I wouldn't recommend the servers in India, you might receive KYC request randomly.

    This haunted me, will i be next?

    Dont worry, no one suspend service without any reason.

    I got @jnd details using PM and also replied using PM, even in old ticket we had replied the details/proof to him.

    He never asked refund, so we never provided refund.

    @jnd Please confirm that we did shared you complain copy + you never asked refund so we didnt provided, because you had co-operated with so we did provided you all the details you needed.

    I confirm I got the details in the PM. It may be from the first earlier suspension though. I hope will get it resolved through PMs or tickets, then I will provide update here.

    Hello,

    Although i have sent you details using PM, but since you have replied here so i have reply here as well.

    In your case this how it happened:

    When we got 1st complain, we opened ticket in your asked and asked about the uses details, #021053 is the ticket.

    We got no reply so in same ticket after few days we suspended the vps.
    Then in same ticket you replied. and said you using it for ntp pool.
    We asked you to do the KYC,
    After KYC was done we replied you about complain and asked you to reinstall the VPS.

    You agreed, so we unsuspended, this ticket later was Auto Closed For Inactivity.
    Last reply: 7th July 2025
    But important thing to notice is you didnt reinstall the VPS after backup or looking which we had asked you.

    So,
    After that we got another complain about your vps on Oct 2025
    So this time we suspended all 4 Indian Cloud Vps you had with HostDZire, you had other locations vps as well with us, we didnt suspend that.

    This time you made ticket on 14th Nov and asked about suspension.
    We replied you that we got another complain about your vps that is why we suspended it.
    And also said we cant bring your vps online anymore. after that no reply came regarding refund or anything like that, and later ticket was closed again for Inactivity.

    Just becase we recieved another complain later,
    We had to suspend all your indian cloud vps to prevent any further misuses. even this time we kept other location vps active.

    And since the 2nd suspension, no new complain came till now.

    And since you had not replied, vps is still in your account and suspended,
    We have not cancelled the vps because its paid till mid 2026.

    If you had asked for refund in ticket, We would have provided, but its 100% sure this time we would not have unsuspended the vps.

    @jnd
    Since i cant share senstive data here, but i have shared you some proof using PM.
    Please confirm here that we have provided you proof for another complain copy which came after few month due to which we had suspended your vps again.

    If you need refund for remaining days, you are welcome to ask using ticket, we will send you refund.

    If you have any futher question ask using ticket,
    I think i have provided enough data here in public.

    Thank you for co-operation.

    I can also confirm that I didn't reinstall the VPS as agreed because I did thorough investigation of server logs and found no evidence of any malicious activity, which I reported in the ticket
    I still maintain I did nothing wrong or illegal there, the same setup runs on dozen VPS around the world and only India had ever such issues.

    So, the likely chance is fraudulent report made by business competitors, or even the police themselves as they might be chasing some KPI nation-wide as chasing real criminals is much harder

    Nah if never happened before
    Complaint were always real, and 2 diff diff State Cyber crime police won't send you fake complain.

    I am sure his vps was compromised, I am not blaming he did it but it's sure that inside vps had something which caused it.

    Anyways it's not my job to question to cyber crime department that where they saw the ip and details about it.

    I agree that his vps may be compromised. But, I can't place an absolute trust on the cyber police too, as information about them is limited and there might be perverse incentives to fabricate evidences, reports, etc.
    Yes, it's not your job

  • @HostDZire said:

    Nah if never happened before
    Complaint were always real, and 2 diff diff State Cyber crime police won't send you fake complain.

    Indian Police Love Bribe, Corruption and All
    actually Indian cyber crime station's officer think like they are god
    they can do anything

    they never investigate before writing complaint

    Honestly my person experience

  • HostDZireHostDZire Member, Patron Provider

    @sdworlld said:

    @HostDZire said:

    Nah if never happened before
    Complaint were always real, and 2 diff diff State Cyber crime police won't send you fake complain.

    Indian Police Love Bribe, Corruption and All
    actually Indian cyber crime station's officer think like they are god
    they can do anything

    they never investigate before writing complaint

    Honestly my person experience

    I am not here siding with indian police, i am only saying we have to act if we get complains from cybercrime department.

    Every indian hosting provider currently hates cyber crime investigation process and rules of india related to this. so i am with you in this case.

    Thanked by 3mans_xd zed op23
  • @Saragoldfarb said:

    @donb said:

    @Tange said:

    @donb said:

    How did you infer that? The copy doesn't tell anything. Nothing problematic in serving the order to the customer. Why's an intermediary trying to be an enforcement agency?

    Showing some blurred image and suspending accounts to seek private information. No one would buy that story as well. Private information is traded. Who knows if they did this to many others and they shared their private info with them? Such data is worthier than $25.

    why don't you just tell us what exactly you doing on this india server? we don't need your private information, just tell us what you did

    and you can ask any provider on this forum, if they caught someone doing bad things, will they send them a formal court order or something to suspend the service?

    if you really want justice, you should make a statement that you don't want any money, you just want your reputation

    Please try & understand, this thread is not an arbitration forum. I've only stated my experience with @HostDZire on their non-transparent and high-handed attitude of arbitrary suspensions without following a due process.

    The idea is to let fellow members to take a cue from my experience, while making purchases, specially on dirt-cheap deals from shady companies.

    You are free to make your own judgement. Good luck.

    Well, if they would be passing on confidential documents to their clients how would that make them look?

    If you want to obtain it, take the proper route.

    Fwiw, I really think you should take caution in accusing a host of falsifying these kind of complaints, trying to scam you out of some Moolah. It's a serious accusation whith zero proof, and makes zero sense.

    I wonder who gets to define what constitutes confidential information?

  • donbdonb Member
    edited December 2025

    @sujeet said:
    For the last few years, I have personally stopped buying servers from Indian companies or working with Indian people in this field. If I find out later that a provider is based in India, I usually leave and move on.

    In my experience over the past 16 years, the problems were not just about losing money. I have dealt with much more serious issues—project data leaks, backup leaks, and even KYC documents being exposed. These are the kind of things that create long-term risk and cannot be taken lightly.

    Whenever I faced major trouble—whether it was financial loss, compromised data, leaked backups, or mishandled KYC—the provider involved was Indian. In most cases, there was no proper resolution. Support went in circles, responsibility was denied, and there was no realistic way to enforce accountability.

    I am not saying every Indian company or every Indian person is dishonest. That would be unfair. But based on repeated personal experience, I have learned to be extremely cautious. Because of this, I now avoid Indian providers entirely when a service involves servers, infrastructure, or sensitive data.

    This is not an emotional decision. It is simply the result of many years of dealing with the same kind of problems again and again.

    https://lowendtalk.com/discussion/204751/scammed-by-spaceberg-cc-lost-700/p1

    I'll take cue from this. Have been using hosting services since 2010. Never came across any trouble, except this one lately - which is probably owing to the previous user of the IP that was assigned to me after my recent purchase with them - an Indian host.

    Normally hosts get to know that. But yes, as a user, no point in taking all this pain when you can simply avoid it.

    Tbh, I think one must be careful before falling prey to cheap offers with long-term prepaid plans, specially from less-known hosting companies. Like they say, "Caveat emptor"! That reminds me of one famous (or rather infamous?) case of HostMyBytes, Woothost & Alpharacks! They had a similar pattern of tricking people into purchasing long term plans at dirt-cheap rates. They probably had the same set of people who were running them under three different names. Many users from LET community fell prey.

    I think AWS, Azure, GCP, etc are much reliable, both with the services & compliance. As a user I think it's at times safer using them, despite their premium price, instead of risking with general unknowns.

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @tof said:

    @Saragoldfarb said:

    @donb said:

    @Tange said:

    @donb said:

    How did you infer that? The copy doesn't tell anything. Nothing problematic in serving the order to the customer. Why's an intermediary trying to be an enforcement agency?

    Showing some blurred image and suspending accounts to seek private information. No one would buy that story as well. Private information is traded. Who knows if they did this to many others and they shared their private info with them? Such data is worthier than $25.

    why don't you just tell us what exactly you doing on this india server? we don't need your private information, just tell us what you did

    and you can ask any provider on this forum, if they caught someone doing bad things, will they send them a formal court order or something to suspend the service?

    if you really want justice, you should make a statement that you don't want any money, you just want your reputation

    Please try & understand, this thread is not an arbitration forum. I've only stated my experience with @HostDZire on their non-transparent and high-handed attitude of arbitrary suspensions without following a due process.

    The idea is to let fellow members to take a cue from my experience, while making purchases, specially on dirt-cheap deals from shady companies.

    You are free to make your own judgement. Good luck.

    Well, if they would be passing on confidential documents to their clients how would that make them look?

    If you want to obtain it, take the proper route.

    Fwiw, I really think you should take caution in accusing a host of falsifying these kind of complaints, trying to scam you out of some Moolah. It's a serious accusation whith zero proof, and makes zero sense.

    I wonder who gets to define what constitutes confidential information?

    Usually the one who provides it.

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