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Go back to your parents or relatives. Do odd jobs for neighbors. Use free tier resource to build your dev
While the situation is quite scary (have amsterdam big ram server from them).
I advise people to not panik chargeback, you will loose everything and pay penalties because the current situation does not grant you reason (in my case, eu citizen)
Because the service is still present, delivered, and functional as advertised with access.
Banks rule against chargebacks for active services because there is no fraud or no delivery.
Chargeback is not a refund, it is only for the service was never delivered or never performed. NOT because you don't trust the new management or unsure of the future!
If you are unsure about what I've said, ask an ai or better, to your local lawyer for your local laws to see if they differ for your case.
Yes it sucks, I paid 3 years in advance for my server, but panic chargeback will make the situation worse for everyone and will be another reason for all future different providers offers to not accept any kind of refunds...
I want to clarify something, because I think my situation was misunderstood by you.
I wasn’t asking for advice on living arrangements or income. I already used the resources I had to build this setup specifically to maintain stability during a transition period, and that money is now gone.
I’m here to evaluate technical options and solutions for this issue and comparable free-tier or zero-cost resources that match my current setup do not exist, I am not here to have you discuss my personal circumstances as a blunt snappy response...
If you have concrete suggestions that align with that scope, I’d appreciate it. Otherwise, let’s keep the discussion technical or about the issue and on topic.
It sounds like the deal went too smoothly, didn't it? Are you his nephew?
Agree with that and that's also how I'm treating it, I've got my VPS early October, so basically those couple of days until hopefully some dust settles may not make a big difference.
On the other hand, I'd want to urge the "new owner" to not put down some statements here about either honouring contracts or not, who owns the contracts, etc. From my point of view, if you now mention that "it's a mess" you clearly didn't look at things before taking over the keys. @Platonks advises to talk to a local lawyer as a customer, I'd advise @VeloxMedia to do so even more urgently. Even if it's maybe possible to legally terminate non-profitable accounts in your position - it'll definitely backfire in the long run by acting that way if not done properly (i.e. either respecting contracts or refunding really unprofitable cases).
That's partionally the case until Lewis wants to cancel the contracts or the server goes down and Eric comes and asks for a new contract. There is no new management, no old contract, it's a new company. "X trading as VeloxMedia", if you would say so. You don't have any contracts with Eric, you have a contract with Lewis, who said he is out of business.
Wouldn't you want to try to chargeback if the person you have a contract with says, that he is out of business? You are allowed to do so.
Probably a good advice in a business context but it seems like we are not in the business context in our case, so unlikely this advice will be actioned upon.
When this post receives 100 Thanks.
True, but there is one "minor" detail missing from your point: Eric now has servers under his management, he has "the keys" as he states it, and on those servers are things like data and personal information that he got with the transition of basically the "shell company" that VeloxMedia then would be. He didn't only obtain the name of the company, he obtained more; and that's when it gets nasty IMHO.
Even if they've legally agreed that "Eric" is in charge starting the 25th, he already admitted here that he has got acces to the systems and thus that data. Even if he removes accounts/data/contracts/whatever before that date (to be able to declare that he only acquired "the company" without contracts) he has a problem with all the data/customer information that he got from the transaction.
In that case if you decide to cancel all the servers that belong to him. I hope you will, without legal intervention, contact those affected with the contact information for him.
This is the predicament. Doesn't make much sense to shut everything down and make everyone lose all their money. But also doesn't make much sense for me to pay for everyone's hosting fees.
As far as I can see there's a mix of all kinds of packages, some normal and fair while others are obviously way below sustainable, so obviously something has to be done.
Then there's people filing charge backs and such which I can kinda see as they come into his old email account I have access to. Doesn't make sense for them to get a chargeback then still have service either...
Just laying the cards on the table here
Well, at least it is "funny" that someone reaches out on ReddIt for a potential buyer of a company and finds one in exactly the same region he lives in...
That's true and you can already see that in my previous messages here. The data point is proplematic, but that wasn't my point here. My point here was that you can and could chargeback the money from Lewis and shouldn't wait as Eric doesn't have a contract with you and is not liable to keep up the server and provide the access to it.
If that's the case, could you please at least introduce yourself and share your business registration details? We'd like to understand who currently has access to our data.
I am missing one key aspect here in all this drama.
How did the transfer happened?
Simply giving "keys" doesn't hold any value in legal manner. It simply means the original owner is still there while there is someone in his place to look after.
This statement
So, was the business sold, or has it simply transferred ownership to you?
Yeah, but part of the mess there you've created yourself by coming here and boldly stating that "all contracts are with the previous owner" and by that and other comments suggesting that will not be honoured.
I'd have just mentioned that "it's quite a mess finding out things, first have to bring some structure to it and until that has happened main priority is to keep all things running and fullfilling obligations". That would have at least buy some time - even if it's only days - and would maybe prevent a "bank-run". By stating the way what you've said, that request for chargebacks is only made worse.
After that you'd be able to make a balanced conclusion about who/what you want to keep as a customer, inform them, and maybe give them options.
But that's how I look at it.
He passed the wheel, handed over the keys to the ship and went overboard.
At this point, I'm starting to wonder if this is all an elaborate troll.
What did you agree to?
If you didn't take any money from the guy but promised to honour the services he'd sold, then, well, frankly you're screwed.
If you didn't take any money from the guy and didn't promise to honour the services, then you're both idiots. You get the name that will forever have this cockup in its history, and he'll still have all the liability.
If you took money from the guy, and didn't promise to honour those services, then he's screwed because he's still liable for all the chargebacks and he's given you some money.
If you took money from the guy and promised to honour those services, when when he gets chargebacks and needs to pay from his own pocket, he's likely to pursue for the money.
Honestly, I can't see any of those options being good for either of you.
And WTF didn't you attempt to discover this before the deal was made?
Those chargebacks are on him personally, it doesn't really have any relevance to you if your deal is already completed.
You could start by laying down your name card. We still don't have any idea who you are.
And on that ship are a few hundred of containers with goods from customers, but the new captain doesn't feel responsible for it because "those were his".
I don't think it's that easy...
Isn't it sounding very fishy that this question whenever asked, the answer is way simple..... Like having a drinks in a bar?
.... Or is it me only?
Totally drama
some options
Yeah it's pretty easy to answer.
This 💯
same same in US english. this is like one of those crime docus where the criminals drop all kinds of hints because they actually want to be caught out.