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Thinking host not appeal to my country law.
This is the second or third time I see this stressed. Seems OP is doing something nefarious and just wants to keep doing it without sharing their details. All the while asking the service provider to step aside.
I would just refund the customer, ban them from future services and stop the headache.
He’s also got his alt or close friend trying to make it about western vs eastern or changing gears to something else, while ignoring that the company is from their own area lol. Sometimes blind nationalism really shows how stupid it is. May be blame your increasingly surveillance and control friendly laws instead.
They proceed really legally. If they found out that you are or there is a strong possibility not to be the person you claim, then, they have to stop dealing with you until you give them prove that you really are the one that you claimed to be when registered with them. And then, they can share with you anything. But you are denying toshare with them your real ID. Why?
If you think this is an unfair treat or a false claim (the fraud), then, you should really ask legally for any documents. By the way, this is the way any company would act anywhere in the world. If a law enforcement agency would ask anything to a provider/company/whatever, they have to comply.
As of your details, I read it a lot here and I cannot understand it: "Do not give your personal details to people you dont know them". OK. But... Can you open a telephone account by not giving them your ID etc.? Hosting a server is a very sensitive action. It can be used from child trafficking to tv service hacking. If the provider does not have valid and full details about who you are, he is in dagner to end in a prison cell.
In HostDZire TOS and in any serious provider TOS, they are specifically asking for real person details.
I guess that you gave them fake details, when you do not want to share documents with them.
You have to understand that they are in danger here, not you that you remain really anonymous to them.
P.S.:
You have still not tell us what are you hosting in this server, what is the usage of it...
No, if there is suspicion that the client gave a fake name and details. An email is not any valid prove of ID. Do you want an example? The police notice does write name and details of a person. OP could be or could not be this person. If provider give the OP the police notice, then, he will reveal details, maybe, of an ongoing investigation.
Why is it too hard for OP to ask legally what is this about? I would, not for the 10-20$ of the service, but because it seem police sent a notice against me to the provider.
It is easy to criticize with words like dumb, in a anonymous forum, but it is not so easy to be a legit registered company that anytime can face the law incase of fraud or worse...
One must understand that different countries have different restrictions. What is "normal" for you, may not be "normal" for people comming from another country.
So the law that is relevant to your case are two (can be three in your case if authority wishes to impose).
Information Technology act 2000 (amended in 2008)
PMLA Act 2002
Income tax act 1961.
The authority can use any or all in your case if they wishes to.
Hositdzire has obligation to give real data when authority asks for. If they allow you to continue without giving your data, especially even after a letter has been issued, then the hosting company may fall under subsidiary offenders.
It is $1 server or million dollar server doesn't matter.
Just never do business with providers whose businesses operate out of dystopian hellscapes like India, the UK, China, etc.
@donb This happened to you because you didn't hide your IP address behind Cloudflare.
This is how they directly saw your real IP address and checked who it belongs to. After that, they sent a lawsuit. If you had hidden from Cloudflare, you wouldn't have this problem.
You signed up to the service with false credentials. Are you being obtuse?
Why are you posting in this thread when you don't know anything going on? The provider is Indian and the request came from Indian police.
True... but before that he could have also received a warning with the same 48-hour deadline,,, after that a suspension.
Foreigners have NO rights generally in ANY country. Rights are for citizens of said country.
Is everyone this naive? Or should I say something about you wishing you live in fantasy world instead of reality?
You blurred out the date. Please just confirm that the date is after OP received the service.
I signed up with a new provider this BF and got a ticket for a DMCA violation. I kindly pointed out that it was before my time and to do basic due diligence in the future. Provider agreed. End of ticket.
Edit: given that you gave up on the name verification and refunded, it's looking like you realized the date is from before Black Friday.
😉
That isn't arbitrary. You're being obtuse. We can all see it and it's pissing us off.
Are you young? That's a pretty naive assumption. Gag orders are pretty common.
Many people do.
But you operate out of the US, no? The current government is breaking many laws regarding obtaining immigration details illegally. Guess what? That's going to suck up the details of every US citizen in one way or another.
Sigh. So courteous to potential criminals. Just continue to provide service for said potential criminal is silly. The potential criminal can amplify the potential abuse or wipe the server to hide the evidence.
No provider has to do business with you and probably shouldn't.
Everyone who you don't know is a potential criminal. Giving your passport or IDs to random LowEnd hosts with no knowledge of their retention policy, how they verify the documents, and who in their organization has access to it is retarded. So is supporting businesses in jurisdictions that have insane laws...
KYCing to Hetzner, Digital Ocean, Vultr, Oracle, etc and KYCing to a random LET host is not the same amount of personal risk.
No one should ever give the documents that another person could just to impersonate them to random LowEnd hosts. KYC with regulated financial institutions and large companies. Don't KYC with some random company operating in developing countries where your information may be more valuable then the $2/yr profit on a resold server.
EDIT: Not saying Hostdzire is untrustworthy, just saying in general, not the best idea in the world to share you private identification scans with random providers. I wouldn't share my passport or ID scan with someone selling something from Facebook marketplace, I'm certainly not going to provide them from a provider operating in an jurisdiction that will do dick all if I report that my ID that I shared with them for verification was later sold on the darkweb or something.
You should have not processed his refund. I am running VPS's in India from many years never and never received a fraud notice! If OP has received it then theres something he has done.
And to OP yes according to law vps provider being a intermediary should suspend your service. KYC is not mandatory but Intermediary Rules 2021 require reasonable due diligence, Providers must show they tried to identify users involved in alleged crimes. It protects them legally. So its your choice if you want proceed further or not. But nothing is illegal about @HostDZire asking for KYC.
I believe customer can also blur parts of ID when presenting them to the provider, just like @HostDZire did when blurring the document they received towards customer. A blurred ID + blurred passport + blurred driving license should suffice in my opinion.
It is legally valid in India. Users can use masked aadhar cards for verification: https://timesofindia.indiatimes.com/technology/tech-news/what-is-masked-aadhaar-and-why-you-should-use-it-only-for-kyc-or-as-identity-proof-in-hotels-airports-banks-and-other-places/articleshow/114217810.cms
So yeah customer can blur parts of his ID, infact the customer can download the masked ID directly from govt portal instead.
I agree with this.
Okay, refund issued, OP successfully retreated
Do you guys really think that OP cares about privacy/rights/law or something
YOU FOOL!!!
interesting, China's trade surplus just hit $1 trillion this year, guess so many fools in the world
Opinions about someone else are irrelevant. Only facts are important; if a person breaks the law, service needs to be stopped, investigations need to be done, and explanations need to be offered due to that legal complaint.
Seems the OP is very pleased with the refund, as she/he never comes back since the offer. Maybe the OP was ONLY EXPECTING A FULL REFUND in the first place.
yeah looks like, he just want to refund, sent abuse and post on the LET.
hostdzire should just move on and offer some new dedicated deals not in Canada I think.
Who the fuck gives it to random hosts? Are you referring to companies a person is choosing to do business with? That's not random. Or if you want to do business with a fly-by-night sketchy operation, that's on the buyer.
Yes, he fucking whined about his privacy/rights/law or something. What thread are you reading to have missed that?
YOU FOOL!!!
That response makes absolutely no sense.
Edit: Chinese companies often have to jump through hoops to earn business from Western companies. Audits, factory tours, etc (we haven't had to do any of that with any other country supplier but Chinese). They don't get the reverse for the privilege to sell to Western companies.