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if you are using your real information on the net, you are rookie, i am sorry
Do you have a 15yo kid writing these messages?
You are alleging that my email address is fake? You literally accepted payments from my "fake registered email and details" all this time! Unknown user, really?
Why don't you share the complaint copy to my registered email, as per law? Are you even a professional company?
With the kind of weird responses you're coming up with, I really doubt if this "complaint" is real. I'm NOT bound to share my details with an intermediary. I'll handle the case with the law enforcement directly, share the complaint copy. If not, process my refund. @HostDZire
It doesn't make any difference. It can work in two directions. Any company can request only the personal data of its citizen. They has no right to request the data of a foreign citizen, his passport and so on. Only if he comes to this country himself and personally shows his passport to the authorities who have the right to ask for it.
Well, if you've already knowingly given them fake data or someone else's passport, then why are you opening a dispute here? What's the point?
I guess this is just one of the dangers of doing this business across borders, right? HostDZire has to follow their local laws, but as a guy renting VPS I'm probably not doing the whole KYC dance with anybody over a few dollars.
so, this is all about ..... , finally i understand
first, i am not OP
second, i don't do any kind of KYC, no matter whatever
third, i am sorry, i don't understand what you talking about
If he provided his real personal data and received nothing in response, then questions to the host and if he deliberately threw them someone else's passport, then all questions to him. There's a big difference. Between an honest buyer and a scammer.
The question of whether the company itself can request anything from the client is another matter.
That was your question.
Honestly,Requiring full KYC is more likely an excuse—it means 'I don't want to do business with you anymore.'
If you're in EU, you have a GDPR right to know the logic for any automated decision.
Thanks for confirming you are a completely unserious provider.
Their local laws don't stop them from serving the complaints to their customers.
What do you mean? You purchase a $25 service which gets shut in 20 days without any reason, and you're forced to share your private information over some blurred image (AI generated?) claiming to be some notice?
Unless you're in a business of usurping funds under the garb of BF deals.
After usurping the funds.> @jenkki said:
I wouldn't provide my passport details to any tom dick & harry online, sorry!
Seriously! No clue why they're still listed on forums like LET.
sue them or something
This copy doesn't tell, if there is an actual crime. Or it happened before to someone else, and thats why it needs KYC, to prevent such problems now.
First, provide KYC is nosense
The provider shared with us that you've been reported for fraud on their servers. You shared nothing and just accused the provider of using a fake picture to scam you out of $25.
Come on, HostDzire isn't a big company, but using an AI image to scam you twenty-five dollars? I don't buy that story.
You said you'd accept ending this with a refund—it's like you sold your innocence for just $25. I'm sorry, that's how I feel about it
How did you infer that? The copy doesn't tell anything. Nothing problematic in serving the order to the customer. Why's an intermediary trying to be an enforcement agency?
Showing some blurred image and suspending accounts to seek private information. No one would buy that story as well. Private information is traded. Who knows if they did this to many others and they shared their private info with them? Such data is worthier than $25.
IF you don't want to cooperate with the provider @donb , then cut your losses.
I have been with @HostDZire for quite a while now as two different companies and have never had any such problems...
LOL
got hit by police fraud
I think you have bigger problems than this refund.
I wish to cooperate with the law enforcement agencies, once I am served the complaint. Not with intermediaries, that too on the basis of some blurred image.
Sorry guys,
No matter how much i am forced to share details here, i am sorry i cant share further details about him or complain.
But All the details i have given is 100% true, if i found to be lying i accept permanent ban from LET, and/or Legal Notice etc.
Client is free to ask details from us legally, legally means he can send us court notice, he can do police complain and ask them to ask us details, we will provide the details.
If i found to be lying i will pay 10x of his invoice amount as penalty, and/or accept permanent ban in LET.
BTW, He also falls under indian jurisdiction, so he can send us legal notice and ask us everything legally.
why don't you just tell us what exactly you doing on this india server? we don't need your private information, just tell us what you did
and you can ask any provider on this forum, if they caught someone doing bad things, will they send them a formal court order or something to suspend the service?
if you really want justice, you should make a statement that you don't want any money, you just want your reputation
unless he is from india the chances on indian police being able to do anything to him are extremely low
You don't need to share it here my friend. Feel free to share it on my registered email address. You are an intermediary, not a law enforcement agency. Hope you understand that crisp & clear.
If you received a complaint from the authorities, serve it to me. I'll handle the legalities.
Client is free to ask details from us legally, legally means he can send us court notice, he can do police complain and ask them to ask us details, we will provide the details.
Why didn't you proceed legally before arbitrarily suspending my services? Why didn't you legally share the complaint notice you received?
Please try & understand, this thread is not an arbitration forum. I've only stated my experience with @HostDZire on their non-transparent and high-handed attitude of arbitrary suspensions without following a due process.
The idea is to let fellow members to take a cue from my experience, while making purchases, specially on dirt-cheap deals from shady companies.
You are free to make your own judgement. Good luck.
Well, if they would be passing on confidential documents to their clients how would that make them look?
If you want to obtain it, take the proper route.
Fwiw, I really think you should take caution in accusing a host of falsifying these kind of complaints, trying to scam you out of some Moolah. It's a serious accusation whith zero proof, and makes zero sense.
Are you dumb? If it concerns the client, yes. That's how it works.
yes, next question