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@MannDude The network speed dropped from 5 Gbps to 1.5 Gbps, please check.
View Ticket #0613A08Y8
Was just reading your ticket. Let me see what the promo advertised. The speed is correct for the plan, but I may have manually overridden it in the past as part of some promo.
Resource scale and stock pricing here: https://portal.incognet.io/knowledgebase/56/VPS-Plans-and-Pricing.html
Please view Invoice #315021 & Invoice #314868:
After purchasing, I tested it and the network speed was 5Gbps Port until the data was lost.
Thanks. Now on mobile, but will be back to my desk in a couple of hours. When I go through and add the free month of service to those impacted I'll also look to see what plan/promo they had and adjust speeds accordingly.
Fair compensation, explained the situation in complete detail.
To me, prem, and happy to be your customer. Whilst I haven't been affected by this since I wasn't on that node, I've been through several data losses with other providers and very few do the right thing.
Perhaps you can schedule the backups to be automatically done every so few days in all VMs? And maybe in the future, if you have the infra (I assume you do since you offer a free backup to everyone), make a backup of the VMs in the whole node before any non-urgent maintenance.
What a mess, sorry for the troubles @MannDude and clients. Bit late to wish you well but seems like you did the needful.
Same - speed dropped
A casual bump up. Now the data loss drama is [hopefully] over, it would be great to come back to SEV-ES please.
Are there any promotional activities currently available
Another bump.
Got a plan super late, so I guess I'll paste the order number just in case: 9068979806
My panel says 4000 GB (4 TB), and the ad in the OP says 4 TB as well so I assume you meant that.
HAPPY BIRTHDAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I see that the due date has been changed from 2028 to 2029. Thanks!
Happy b'day to IncogNet. You see I too have a special connection with the number 4
Oh yeah, no problem. Saw the order in the queue. Didn't even know these were in stock still to be honest... Haven't seen one ordered in a while lol.
Tbh I only found it because I was stalking old LET threads lol.
I did not even find this because i was stalking MannDude instead of ISP
Edit: Invoice #387458
5th anniversary coming up 👀
$5, 512MB RAM, 5mo
/s
Idk, I'll come up with something.
Sorry, I only accept 5 GB RAM For $7/yr /s
HDD storage size can be changed on plan 2 but not plan 1?
Happy Birthday 🥳
Sorry if I missed it...is there a way to enable this somehow?
I recommend opening a ticket with IncogNet on the matter.