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DartNode: Black Friday Edition 2025 - Ryzen 9950X Dedicated Giveaway - Deals Inside - We Go to Space

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Comments

  • AspireHostingAspireHosting Member, Patron Provider

    @robinjoo1 said:
    What a joke I just asked only when I will get my server

    This ticket is being moved to the sales ticket queue so you can get in touch with Adam.

    Sales? Good luck with replies.

  • robinjoo1robinjoo1 Member

    @AspireHosting said:
    Delays are understandable but atleast a response or timeline is expected. There is no proper communication from their side atleast in my experience with them.

    Haven't heard anything I'm eager to refund account balance and dispute the order 2x 50 USD

  • robinjoo1robinjoo1 Member

    i will also give them to end of this week no response at all havent received another timeframe

  • AspireHostingAspireHosting Member, Patron Provider

    @robinjoo1 said:
    i will also give them to end of this week no response at all havent received another timeframe

    Same. This is honestly frustrating. If they can't handle so many provisions, why not just limit the stock?

    Thanked by 1robinjoo1
  • maroomaroo Member

    thanks for this nice deal :)

  • binubinu Member

    now this is approaching the 2 week mark

  • robinjoo1robinjoo1 Member

    @keoir @DartNode plz process my refund of the invoice last invoice and refund me the account credit back to paypal

  • ruxdevruxdev Member

    @ruxdev said:
    It's been a week and still no luck with my Ryzen Slice (VDS)..

    Update on my end. They reached out to me, asked if I want a different service. Well I signed up for 9950x Slice and I guess they ran out of capacity so I got a refund instead.

  • robinjoo1robinjoo1 Member
    edited December 2025

    I have issued the refund for both services. Please allow 3-5 business days for our payment processor to release those funds.

    Done with this company totally no response or timeframe

  • xingqingxingqing Member

    @robinjoo1 said:
    I have issued the refund for both services. Please allow 3-5 business days for our payment processor to release those funds.

    Done with this company totally no response or timeframe

    Not waiting any longer?

  • robinjoo1robinjoo1 Member

    @xingqing said:

    @robinjoo1 said:
    I have issued the refund for both services. Please allow 3-5 business days for our payment processor to release those funds.

    Done with this company totally no response or timeframe

    Not waiting any longer?

    Nope u needed it for a project and I ordered 30th November by what Adam told me they would take 24/48 hours going with a Dutch provider

  • xingqingxingqing Member

    @robinjoo1 said:

    @xingqing said:

    @robinjoo1 said:
    I have issued the refund for both services. Please allow 3-5 business days for our payment processor to release those funds.

    Done with this company totally no response or timeframe

    Not waiting any longer?

    Nope u needed it for a project and I ordered 30th November by what Adam told me they would take 24/48 hours going with a Dutch provider

    Yes, Dutch vendors do have some cost-effective machines. Dartnode is truly awful. Even if they have too few people to handle the orders, they should have planned to limit the number of orders and schedule the order completion process from the beginning, instead of making users wait indefinitely.

  • N604N604 Member

    Came to this thread to leave feedback after 2 weeks of waiting. Never received the purchased product till now. The support is awful. Sales reached out after 2 days, and I haven't heard back from them. I even wanted to pay another $400; luckily, this hasn't gone through, and I've opened a dispute, waiting for review.

  • lc941203lc941203 Member

    Please check the work order：16651
    @DartNode

  • fadedmaplefadedmaple Member

    Looks like there's high demand. Is the Giveaway Server still available😂

  • xingqingxingqing Member

    @fadedmaple said:
    Looks like there's high demand. Is the Giveaway Server still available😂

    There's no rush if it's free.

  • xxzhdaxxzhda Member

    GLWS

  • AspireHostingAspireHosting Member, Patron Provider

    @robinjoo1 said:
    I have issued the refund for both services. Please allow 3-5 business days for our payment processor to release those funds.

    Done with this company totally no response or timeframe

    Waiting till Monday next week. If they reply and process, well and good. If not, will ask for refund.

  • keoirkeoir Member, Host Rep

    Good Morning Everyone :smile:

    Sorry for the delay in providing an update. We're a small team of 5 people and have been with our heads down trying to solve the deployment issues, along with network issues in Orlando (US-EAST). Please find updates below:

    • East Network is now up and operational. The original ISP we selected ended up being horrible, even though it was a premium blend of upstream. We had Cogent run an emergency connection for us, and we're up and running.
    • We're working on getting IPv6 up and running in KC (US-CENTERAL) and Orlando (US-EAST).
    • We're down to about 40 tickets out of 800 from last week, and are addressing the issues with customers as we get to the tickets.
    • US-CENTERAL is full on disk space, and we're working on deploying an additional 100 TB of usable space to that location
    • US-EAST is fully operational, and we're working on deploying any lost VMs or VDS orders that got stuck

    Again, let me reiterate, we're honoring refunds and waiving the 7 days. So if you want a refund once your order is deployed, you can request it without any heartburn from us :smile:

    As for US-WEST Deployments:

    • We're still planning on deploying US-WEST before the end of the month, but being realistic, it will be going into January with the Holidays and also equipment needs.
    • We have all the Intel Golds on order and got shipment notification last night
    • All Pre-Orders will be processed once we get the POP ready and online

    Again, I know this will not get your server online faster, but I am sorry about the delay in deployment and the communication here on LET. We're continuing to work around the clock to get everything deployed, while also working on getting your tickets answered.

    If you have questions, feel free to shoot me a DM, I am going to keep LET open while I work through more bugs and get you all online :smile:

    Thanked by 9toumi111 stxsh Wolf AlteredParadox JohnnySac hakurin COLBYLICIOUS ni8mares yoursunny
  • xmmxmm Member

    Please process my support ticket as soon as possible. I haven't received any updates for four days now.
    The VDS I purchased still hasn't been activated.

  • AceSheepAceSheep Member

    Please prioritize fixing the VNC functionality

    Thanked by 2keoir yoursunny
  • keoirkeoir Member, Host Rep

    @AceSheep said:
    Please prioritize fixing the VNC functionality

    We're working on this as well :smile:

  • binubinu Member

    Guys I don't think we are getting our servers before Christmas.

    Thanked by 1COLBYLICIOUS
  • nikionikio Member

    Well, who wouldn't want some Xeon Golds for Christmas? Chuck 'em under the tree and wire up the RGB header to the Christmas Tree Lights!

    Thanked by 1yoursunny
  • Dudwen821Dudwen821 Member
    edited December 2025

    @keoir said:

    @AceSheep said:
    Please prioritize fixing the VNC functionality

    We're working on this as well :smile:

    @keoir
    Ticket #16953

    changed my IP . xxx to. 60 without any explanation, but the VNC function is not available
    How can I access VPS to copy data and edit old network card information now?

  • defaultdefault Veteran

    @binu said:
    Guys I don't think we are getting our servers before Christmas.

    Their staff literally commented here: "but being realistic, it will be going into January with the Holidays and also equipment needs."

    Thanked by 2Wolf nikio
  • AlteredParadoxAlteredParadox Member

    @default said:

    @binu said:
    Guys I don't think we are getting our servers before Christmas.

    Their staff literally commented here: "but being realistic, it will be going into January with the Holidays and also equipment needs."

    I believe that was specifically in reference to the us-west preorders though, not the rest of the Black Friday sales.

  • truemagictruemagic Member

    @keoir Ticket #15293 vps still broken

  • AlteredParadoxAlteredParadox Member

    @truemagic said:
    @keoir Ticket #15293 vps still broken

    oh neat, someone else is broken the same way I am, that's what mine looks like as well

    Thanked by 1truemagic
  • truemagictruemagic Member

    @AlteredParadox said:

    @truemagic said:
    @keoir Ticket #15293 vps still broken

    oh neat, someone else is broken the same way I am, that's what mine looks like as well

    Thought you got something provisioned? Maybe I'm mistaken...

    Wondering how many people with the same problem?

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