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GreenCloud's Thread - News, Requests, Feedbacks and Chit-chat!

1…8182838587

Comments

  • rohitsingh1333rohitsingh1333 Member

    I think it is transferable, but I will have to wait for a month before I can do it.

  • rohitsingh1333rohitsingh1333 Member

    Do we get comparable sales during Christmas or is BF the only big sale on LET.

  • daviddavid Member

    The biggest sale is their birthday sale in October.

    Thanked by 1NDTN
  • FAT32FAT32 Administrator, Deal Compiler Extraordinaire

    @rohitsingh1333 said:
    Do we get comparable sales during Christmas or is BF the only big sale on LET.

    You have been spamming more comments than needed just to hit the service transfer eligibility, as such you no longer qualify to create service transfer thread.

    Thanked by 24borkedascii admax sh97 MallocVoidstar ServerBachelor JabJab Carlin0 cainyxues cybertech hades_corps NDTN JohnnySac vastness4594 bdl oloke geo tototo jaden op23 zGato fly056 DanSummer mandala ariq01
  • chengzichengzi Member

    Finally got my mug from @NDTN! It looks pretty cool :D

    Hope I can snatch a deal with GreenCloud in the next sale

    Thanked by 5borkedascii NDTN phanh haodo ravi
  • doanhtiendoanhtien Member, Host Rep

    b11293ba-5c3a-4b50-b35b-36e8435ef83c

    In the Greencloud office

    Thanked by 21haodo FAT32 dev077 sliix bdl cybertech borkedascii Hitori0221 smallpancakes NDTN cainyxues ravi geo sh97 plumberg tototo admax zGato JohnnySac Murv mandala
  • hostnoobhostnoob Member

    Is the NL location unloved?

    Never got upgraded and the budget storage KVMs never seems to have stock at all now.

    If there's an issue, what about storage in another EU location? Ideally the UK

  • sliixsliix Member

    Any preview on what can we expect this xmax and new year sale? Just realised I might need another 8888-ish box.

  • NDTNNDTN Member, Patron Provider, Top Host

    @hostnoob said:
    Is the NL location unloved?

    Never got upgraded and the budget storage KVMs never seems to have stock at all now.

    If there's an issue, what about storage in another EU location? Ideally the UK

    Actually, our NL location was just upgraded, Budget plans are now EPYC Rome based. However, we have had to put a hold on Storage plans in the EU due to high power and hardware prices, we suggest taking a look at our offers in other locations instead.

    @sliix said:
    Any preview on what can we expect this xmax and new year sale? Just realised I might need another 8888-ish box.

    Regarding the Holiday Sale, we likely won't be holding one this year. We are currently focusing on optimizations over the next few months (including the VirtFusion migration). However, we may have a Top Provider Sale next year.

    Thanked by 15Arirang sliix david geo bdl borkedascii FAT32 plumberg barbaros admax hostnoob cybertech smallpancakes JohnnySac Decicus
  • JohnFilch123JohnFilch123 Member

    @NDTN said: our NL location was just upgraded

    Any chance that same may happen with Romania location?

  • sliixsliix Member

    @NDTN said: However, we may have a Top Provider Sale next year.

    Great. I'll wait till then.

    Thanked by 1phanh
  • Daniel15Daniel15 Veteran

    I got my two-factor code wrong one time, tried to log in again with the right code, and now I'm blocked from the billing site. Cloudflare is way too trigger-happy.

    Error 1015 Ray ID: 9ad9ead47e3067e5 • 2025-12-14 01:27:10 UTC
    You are being rate limited

  • hostnoobhostnoob Member

    @NDTN said:

    @hostnoob said:
    Is the NL location unloved?

    Never got upgraded and the budget storage KVMs never seems to have stock at all now.

    If there's an issue, what about storage in another EU location? Ideally the UK

    Actually, our NL location was just upgraded, Budget plans are now EPYC Rome based. However, we have had to put a hold on Storage plans in the EU due to high power and hardware prices, we suggest taking a look at our offers in other locations instead.

    @sliix said:
    Any preview on what can we expect this xmax and new year sale? Just realised I might need another 8888-ish box.

    Regarding the Holiday Sale, we likely won't be holding one this year. We are currently focusing on optimizations over the next few months (including the VirtFusion migration). However, we may have a Top Provider Sale next year.

    What about charging a premium for the NL location? like $30-35 instead of $25

    The other locations aren't really suitable, but I think a premium for an EU location is good

  • NDTNNDTN Member, Patron Provider, Top Host

    @Daniel15 said:
    I got my two-factor code wrong one time, tried to log in again with the right code, and now I'm blocked from the billing site. Cloudflare is way too trigger-happy.

    Error 1015 Ray ID: 9ad9ead47e3067e5 • 2025-12-14 01:27:10 UTC
    You are being rate limited

    I have just made some changes to the thresholds that should prevent this type of issue from happening again.

    @hostnoob said:

    @NDTN said:

    @hostnoob said:
    Is the NL location unloved?

    Never got upgraded and the budget storage KVMs never seems to have stock at all now.

    If there's an issue, what about storage in another EU location? Ideally the UK

    Actually, our NL location was just upgraded, Budget plans are now EPYC Rome based. However, we have had to put a hold on Storage plans in the EU due to high power and hardware prices, we suggest taking a look at our offers in other locations instead.

    @sliix said:
    Any preview on what can we expect this xmax and new year sale? Just realised I might need another 8888-ish box.

    Regarding the Holiday Sale, we likely won't be holding one this year. We are currently focusing on optimizations over the next few months (including the VirtFusion migration). However, we may have a Top Provider Sale next year.

    What about charging a premium for the NL location? like $30-35 instead of $25

    The other locations aren't really suitable, but I think a premium for an EU location is good

    We always try to maintain the standard price across all locations, but the demand in the NL is not that great. Let's wait for next year when things might change.

    Thanked by 2geo hostnoob
  • GPoeGPoe Member

    Any Christmas/New year Mini Deal?

  • NDTNNDTN Member, Patron Provider, Top Host

    @GPoe said:
    Any Christmas/New year Mini Deal?

    Unfortunately, we won’t be holding a Christmas or New Year sale this year. Please stay tuned for our Top Provider Sale next year!

    Thanked by 11geo rpqu ravi gritty FairShare ShadowLurker abtdw cainyxues giang JohnnySac admax
  • hostnoobhostnoob Member

  • bdlbdl Member

    @hostnoob said:

    Wrong thread B)

  • NetPIMPNetPIMP Member
    edited December 2025

    Interestingly, it was supposed to happen 7 hours ago, with just one hour's notice too, and it didn't happen... but sure, we'll just fundamentally alter the service you purchased and you'll be totally fine with it.

    CORRECTION: it seems they did do something at 10pmCDT on 12/29, not 2amCDT 12/30 - and the migration hasn't occured, so no idea when that's supposed to be done.

    This feels like a bait-n-switch from a provider not known for pulling that kind of thing.

  • anakaraanakara Member
    edited January 1

    Happy new year @NDTN & GreenCloud! Thanks for providing good and stable service over the years. Happy new year everyone!

    Thanked by 2ShadowLurker NDTN
  • smallpancakessmallpancakes Member

    It has been a hurdle but the 12th birthday giveaway iPad has arrived!!!! 🥳
    Appreciate the patience to deal with international issues <3

    Happy New Year! @NDTN @haodo

    Thanked by 8JohnFilch123 NDTN phanh nick_ bdl abtdw JohnnySac FAT32
  • JabJabJabJab Member
    edited January 28

    Dear xxx,

    Firstly, thank you for using GreenCloud services. Secondly, we would like to inform you that we are planning to relocate our rack in Frankfurt, DE datacenter to a new facility (MK Netzdienste Datacenter) as part of an upcoming infrastructure adjustment.

    The tentative migration date is February 23rd, 2026. The exact start time will be announced in advance via our Network Status page and by email approximately 1–2 days before the maintenance.

    Maintenance Details:

    Date & Time: Around February 23rd, 2026 (exact time to be announced)
    Expected Downtime: Approximately 2–3 hours
    Reason: Datacenter pricing adjustments (cabinet, power, and cross-connect)
    Impact: No changes to your IP address or data
    Affected VPS IP: xxxx - 109.zzz.zzz.zzz
    Affected Nodes: DEDellEPYC1, 10GKVMDE1
    Migration Plan:

    To minimize service disruption, our team will prepare the new rack and network switches in advance and migrate 3–4 servers simultaneously during the maintenance window.

    As part of this upgrade, we will also be upgrading the uplink capacity of our switch to 40Gbps to improve network performance and reliability.

    We will provide further updates with the exact maintenance time soon.

    Thank you very much for your understanding and continued support.

    If you have any questions or concerns, please feel free to contact our support team.

    Sincerely,

    The GreenCloud Team.

    Good?
    Bad?
    PANIC?
    Pitchforks?!

    I like how they are very upfront about reasonDatacenter pricing adjustments this feels trully LowEndTalk

    Also got that e-mail twice: once with 'per node', once with 'per VPS'. One looks like sent from PHPMailer, second from billing (WHMCS?) panel - different domains... however both are sent via Amazon SES so no idea what was the point of that(?)

    Thanked by 1brauni
  • NDTNNDTN Member, Patron Provider, Top Host

    @JabJab said:

    Dear xxx,

    Firstly, thank you for using GreenCloud services. Secondly, we would like to inform you that we are planning to relocate our rack in Frankfurt, DE datacenter to a new facility (MK Netzdienste Datacenter) as part of an upcoming infrastructure adjustment.

    The tentative migration date is February 23rd, 2026. The exact start time will be announced in advance via our Network Status page and by email approximately 1–2 days before the maintenance.

    Maintenance Details:

    Date & Time: Around February 23rd, 2026 (exact time to be announced)
    Expected Downtime: Approximately 2–3 hours
    Reason: Datacenter pricing adjustments (cabinet, power, and cross-connect)
    Impact: No changes to your IP address or data
    Affected VPS IP: xxxx - 109.zzz.zzz.zzz
    Affected Nodes: DEDellEPYC1, 10GKVMDE1
    Migration Plan:

    To minimize service disruption, our team will prepare the new rack and network switches in advance and migrate 3–4 servers simultaneously during the maintenance window.

    As part of this upgrade, we will also be upgrading the uplink capacity of our switch to 40Gbps to improve network performance and reliability.

    We will provide further updates with the exact maintenance time soon.

    Thank you very much for your understanding and continued support.

    If you have any questions or concerns, please feel free to contact our support team.

    Sincerely,

    The GreenCloud Team.

    Good?
    Bad?
    PANIC?
    Pitchforks?!

    I like how they are very upfront about reasonDatacenter pricing adjustments this feels trully LowEndTalk

    Also got that e-mail twice: once with 'per node', once with 'per VPS'. One looks like sent from PHPMailer, second from billing (WHMCS?) panel - different domains... however both are sent via Amazon SES so no idea what was the point of that(?)

    To be transparent, we are still losing money in EU since the start of the war in Ukraine in 2022. Our current DC (FirstColo) is increasing prices across the board, seemingly shifting its focus toward AI clients. So we are moving to a new DC under a long-term contract. The new facility is located just 20km from our current site, and we will have the racks and network fully online before the migration to ensure minimal downtime.

    Thanked by 12barbaros oloke bdl dev077 ShadowLurker ThracianDog borkedascii pitadavespa dusst MallocVoidstar JohnnySac hakurin
  • noisycodenoisycode Member

    @smallpancakes said: It has been a hurdle but the 12th birthday giveaway iPad has arrived!!!! 🥳

    Lucky man! Cheers.

    Thanked by 1smallpancakes
  • cyberpunkcyberpunk Member

    @NDTN said: To be transparent, we are still losing money in EU

    Guess not a great time to ask again about NL storages availability then? And also eny ETA when the ISO upload in VirtFusion NL might get fixed? Support says it's a known issue for quite a while

  • hades_corpshades_corps Member

    @cyberpunk said:

    @NDTN said: To be transparent, we are still losing money in EU

    Guess not a great time to ask again about NL storages availability then? And also eny ETA when the ISO upload in VirtFusion NL might get fixed? Support says it's a known issue for quite a while

    Have you try turning on EFI boot and init-cloud off before attaching ISO? At least that's what worked for me in SaiGon location. Other locations can attach the same ISO without those steps for whatever reason!?

    Thanked by 1cyberpunk
  • FalzoFalzo Member

    @NDTN said:

    @JabJab said:

    Dear xxx,

    Firstly, thank you for using GreenCloud services. Secondly, we would like to inform you that we are planning to relocate our rack in Frankfurt, DE datacenter to a new facility (MK Netzdienste Datacenter) as part of an upcoming infrastructure adjustment.

    The tentative migration date is February 23rd, 2026. The exact start time will be announced in advance via our Network Status page and by email approximately 1–2 days before the maintenance.

    Maintenance Details:

    Date & Time: Around February 23rd, 2026 (exact time to be announced)
    Expected Downtime: Approximately 2–3 hours
    Reason: Datacenter pricing adjustments (cabinet, power, and cross-connect)
    Impact: No changes to your IP address or data
    Affected VPS IP: xxxx - 109.zzz.zzz.zzz
    Affected Nodes: DEDellEPYC1, 10GKVMDE1
    Migration Plan:

    To minimize service disruption, our team will prepare the new rack and network switches in advance and migrate 3–4 servers simultaneously during the maintenance window.

    As part of this upgrade, we will also be upgrading the uplink capacity of our switch to 40Gbps to improve network performance and reliability.

    We will provide further updates with the exact maintenance time soon.

    Thank you very much for your understanding and continued support.

    If you have any questions or concerns, please feel free to contact our support team.

    Sincerely,

    The GreenCloud Team.

    Good?
    Bad?
    PANIC?
    Pitchforks?!

    I like how they are very upfront about reasonDatacenter pricing adjustments this feels trully LowEndTalk

    Also got that e-mail twice: once with 'per node', once with 'per VPS'. One looks like sent from PHPMailer, second from billing (WHMCS?) panel - different domains... however both are sent via Amazon SES so no idea what was the point of that(?)

    To be transparent, we are still losing money in EU since the start of the war in Ukraine in 2022. Our current DC (FirstColo) is increasing prices across the board, seemingly shifting its focus toward AI clients. So we are moving to a new DC under a long-term contract. The new facility is located just 20km from our current site, and we will have the racks and network fully online before the migration to ensure minimal downtime.

    Please have a backup plan ;-)

    Lift and shift migrations are risky, even with only 20km. Been there, done that.

    Esp. if a disk in a raid array fails, please allow for taking out data before trying a rebuild and risk losing more data.

    Thanks.

    Thanked by 1BBTN
  • cyberpunkcyberpunk Member

    @hades_corps said:

    Have you try turning on EFI boot and init-cloud off before attaching ISO? At least that's what worked for me in SaiGon location. Other locations can attach the same ISO without those steps for whatever reason!?

    Yea, thank you, tried kinda everything before submitting a ticket, and then found out that its a known issue. Other locations are indeed working fine with ISO (don't have VN server tho)

  • enforce1enforce1 Member

    Bring back some cheap boxes please :(

  • sliixsliix Member

    How do I add credit on the customer panel? I thought I see the option to do so before 🤔

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