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Yeah same.. lol
I actually also bought a VPS from Oplink on Tuesday since I got frustated with DartNode. I got their Power plan and it's been great so far lol
Damn all of silence @DartNode @keoir
I purchased a VPS server on Black Friday and completed the payment, but now there's an order invalidation error. I submitted a support ticket, sent an email, and messaged them on LowendTalk, but I haven't received a response and the problem remains unresolved.
Dammm hope they will respond soon
They may be the only two working in their company.
Good Evening Everyone
A quick status update for you regarding the job queue, etc.
The job queue has been restored and has provisioned 99% of all the VMs and orders. Our team is working on getting dedicated orders out and will continue through this week and into the weekend.
We're still facing issues with Orlando, mainly caused by the network provider we selected at that location, which has been having over 200ms in latency, and we're not confident they will get it together. We're in the process of getting a rush circuit put in, and once that is live, we will continue to deploy Orlando.
We will honor refunds until the end of the year, and are waiving the 7 Day Money Back for orders placed during BF weekend
Again, thanks for all the patience, and we're working on getting everything back to normal
So if we have VM's that are still broken, should that be a ticket at this point? Mine was technically "provisioned" 4 days ago, but has been sitting broken showing 0cpu/0ram and not able to be clicked on from the interface since, and support keeps blaming the queue issue.
If someone refunds a 99/yr dedicated ill take it. (:
Yes
If you kick it in drop your ticket # in a DM and I will look
Would you reset the starting date of both 1-year service period and 7-day money-back guarantee to align with the resolution of major problems? (1) IPv6 online (2) VNC operational.
Presently half of the 7-day period has elapsed and the machine is unusable.
Yes we will be pushing renewal dates and then also extending the 7 day money back persion until 1/1/2026
DM'd. There's already an open ticket that's been getting nowhere. Sent you the number.
Thanks, hope it's ready by Christmas.
We need to put the SSH credential into stockings.
Will there be an opportunity to continue offering the $99 per year E5 in the future? ...
Excuse me, take a look at my Ticket #15946
That explains why my splice went kaput entirely. That said, I hope future BF/CM rush of orders will not take out active slices or that will be a problem..
Awesome. More flash deals, please
Any update at all I need the server for a project which u have been pushing back I mainly ordered caus @DartNode told me 24 to 48 hours
GLWS
Any possibility that you can check this ticket? Ticket #12474
How can I contact you? I sent you a private message but didn’t receive a reply.
We'd recommend cancelling the server for refund, and order from another provider instead to keep your project on schedule.
Nah we are tight on budget
Yes, their company probably really only has two people.
Perhaps no reply is the best reply.
I saw 3 people total in the replies I got
I only received the ticket and Adam's reply. He said he would process it as soon as possible, but it hasn't been processed yet. From Black Friday until now...
responses
from adam itself for credit on a previous bf deal i discarded
Done, account credit issued. Feel free to purchase the other server now
Thanks,
Adam
Adam - 4 days ago
new server ordered 30/11
i dont see a provisioning ticket for my server aswell
Warehouse Deal: Dedicated Special - Dual Intel Gold 6138 - 128GB DDR4 ECC - 2x 1TB SSD $49.99 1 $49.99
Deal Summary: Dedicated Server Rental
CPU: 2x Intel Gold 6138 - 40 cores 3.7 GHz turbo
RAM: 128 GB DDR4 ECC
IPMI: Dell iDrac9
SSD: 2x 1TB SSD
Network: 1Gbps (unmetered)
1x ipv4 ($1.50/mo/addl)
ipv6 block upon request
Location: US-South (Houston,Tx)
Our typical deployment time for dedicated servers is 5-7 business days.
If you have any further questions, please do not hesitate to ask.
Mike - 2 days ago
Your dedicated server order (#26133) requires manual setup, which is why it falls under the 5–7 day window.
I apologize for the confusion and the slow provisioning process.
Ifeanyi
Ifeanyi - Yesterday
22921 The VPS has not yet been delivered.Ticket #16153,Please push this to me.
I can't say the day, but Black Friday orders has already began provisioning. So yours should be fulfilled soon.
We appreciate your patience while we do this.
Ifeanyi.