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Does anyone know what is the situation with rarecloud?
Does anyone know what is the situation with rarecloud?
There is also a problem with vps host
No reply to Ticket, no reply to refunds!
Are there any users who have the same trouble as me?


Comments
Their support tickets require multiple submissions, one every 24 hours. I submitted mine three times before I received a reply.
Thank you
I have also submitted tickets many times, and I have also checked the forum responses, it seems that I am not the only one with problems
That's strange! Looks like they have a technical glitch.
multi reply puts you always at the end of the line
My ticket has been put on hold for last 4 days without any response
they are in the middle of migration + changing some IP ranges + BF sale + bad quality = apparently too much to handle ?
Me too
Same here, I guess you also got this mes:
"Hello,
I am forwarding this to our senior admin. He will check on this and update you shortly.
Regards,
RareCloud.io"
Yes I am getting the same message
same
@rarecloud
I just purchased your Pro VPS not long ago
This depiction is based purely on what other users are reporting in this thread. The ticket on the image is fake.
https://lowendtalk.com/discussion/211709/my-communication-records-with-rarecloud-regarding-the-refund
No hope...
I think the state of this company should be at risk by now
I think the state of this company should be at risk by now
Rarecloud is a shit provider, full stop. Nothing but issues. Should have provided tag removed and perma banned from LET.
JMO
I have already received my refund.