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Comments
@Turner I do my best to remain calm
Hello @jasonM,
Just wasnt fully prepared for the traffic. The billing area went down for a bit. Tech guys are on it.
Learning a lot with this BF sale
was not going to deny Uhtred of Bebbanburg
aka @DeusVult
A crack has been found, and you are stuck
Disk are way too slow.. Is this really a storage server? I wonder would it survive a large bulk R/W..
For this price... you're not really expecting top performance, but damn, mine kept crashing and becoming unusable anyway. I went ahead with it and got a refund
I really tried to make it work but at this point basic bash built-ins will at times take 3-5 minutes to complete. I'm also going to be requesting a refund.
We can get a refund ?> @SeeJayEmm said:
We can get a refund too ?
First the node my server was on crashed, then the ip of the new server became unreachable, now i am getting "No space left device" error
what the frak @DediRock
Hello @e2bs2k1,
Sorry for not responding to this sooner man. Could you please put in a ticket with any relevant data? We are definitely improving things step-by-step here and have made some really good improvements. Still have work to do. Information is very helpful to me. Thank you for being a customer and thank you for your patience with me.
Hello @SeeJayEmm,
Sorry for missing your communication. I know you had several on this thread. We did have some outages, but everything got handled. It was quite the experience during the sale. I do apologize for the trouble. Do you have a ticket number or invoice that I can check please? I would just like to see how things turned out and if there's anything I can help with.
great to hear @LBF
thank you.
Refund's already been processed (tho I haven't checked my CC yet). Your support team rebuilt the VM twice without notice as a troubleshooting step. The only person to ask if I had data I needed before destroying the VM was the person handling my refund.
Hey @Turner no scam, just needed to upgrade a few things. All got handled though.
Hey @Rolter sorry about that man, do you have a ticket I can check? I will take a look. Thanks for your patience on it.
Hello @seejayemm,
Okay man, we are still grooving in our lines and doing some training. That would be the reality of it. I do apologize for that experience. We are making great progress every day in our processes and training. Thank you for giving us a try, and hope to earn your business in the future. Thank you for your input. If you do want to give us try in the future, let me know and I can always give a credit. Thank you again.
@johnnyquestion are you a fan of Jay & Silent Bob?
sorry lil late here @niceboy but got the issues handled, just had to do some upgrades, thank you for your comment
"can unhook you. Woot woot!"
lol thanks @jsg woot woot for sure
Hey @therealslimshaddyme a little late on my end, but thank you for the update, I'm sorry for the trouble on it, everything okay now?
Hello @etilico,
Sorry about that man. Did everything get sorted out? Sorry for the delayed response. Let me know, definitely here to help. Thank you.
Hello @dbadude,
Everything all set now? Thank you for the update on LA. Sorry for the trouble and the hiccup. Let me know if there's anything needed. Thank you for your patience for sure.
lol @Milton definitely was a wild week
all looks better now 
thank you for the comment.
Hey @misclistLET thank you very much for the YABS
hey @e2bs2k1 checking into this.
Hello @ShalaWorks,
Sorry man, things were a bit slow here. If you have an old ticket number possibly, I would like to look to see what happened on your server. I do apologize for the experience, but we have definitely learned from the past 2 weeks, so thank you very much for being a part of the sale.
Hello @ShalaWorks,
Sorry for that experience man. We're definitely working on things, but thank you for being a part of the sale.
Hello @e2bs2k1,
I can tell you things are going very well here. Myself and my team are coming together and learning a lot. This BF sale was a very good experience for the business and for myself we are definitely building something special here at DediRock. Thank you for your comment.
Hello @anbarg,
Well thank you very much for signing up with us. How's everything working out with the server? Anything I can help with?
Hey @radex these guys? https://mzunguhosting.ml/