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neoprotect down due to DDoS and CDN77 / Datapacket has deactivated all BGP sessions

135

Comments

  • MannDudeMannDude Patron Provider, Veteran
    edited October 2025

    @MennoGamed said:

    @MannDude said:

    @tentor said:

    @tentor said:

    @MennoGamed said:

    @tentor said:

    @MennoGamed said:

    @tentor said:

    @MennoGamed said:
    Gcore is insanely expensive. Around €1500 for 1 Gbit/s commitment (flat), with €3,90/Mbps for every Mbit/s you go above the 1 Gbit/s

    If they are able to filter multiple Tbps attack with this price, it's pretty affordable

    I wouldn’t exactly call €1,500 for up to 1 Gbit/s “affordable”. While Gcore is certainly capable of filtering several Tbit/s, plenty of bypasses have already been made — and many of them still haven’t been fixed.

    But aside from that, how many companies in today’s digital world are actually willing or able to spend €1,500 per month for up to 1 Gbit/s? A handful, maybe?

    Bro $7/year isn't an economically feasible for real businesses, you either pay for risk of having DDoS or don't being a risky client, that's it

    I’m definitely not talking about $7 per year plans, even I find those too cheap. But €18.000,- per year for 1 Gbit/s sounds absolutely insane.

    How much would a company need per month to protect itself against the massive digital threats of today?

    I know only a handful of small enterprises who really require DDoS protection, yet alone are targeted by multiple Tbps floods. And the only ones are all within gaming industry. Other businesses at same small scale just aren't targeted by attacks, some rarely are but again not with Aisuru kind of threats, Cloudflare free plan works for them.

    @MannDude could you maybe share some insights on how hard or frequently controversial websites are targeted? I am asking because I know for sure "free speech" sometimes pisses people a lot.

    Most use Cloudflare, to be honest. (And thankfully)

    Even when we had Kiwifarms on the clearnet for a week like a year or two ago, before Worldstream was basically like, "LMAO, no", we only saw a small flood or two.

    Seems like most the industry level headaches related to DDoS stem from Discord kids and game server hosting.

    White Nationalist? Author about how ___s are the problem of the world? Super far left, everyone is a fascist, anarchy now? All easily protected by Cloudflare.

    Minecraft is a bigger DDoS target than MeinKraft.

    Saying that all of this is “easily protected” by Cloudflare is a strange comment to me. Sure, Cloudflare does offer Layer 3 and 4 protection, but not for the smaller companies. Soon, only the big tech players will be able to stay online.

    Sure, not good for a big tech monopoly and I'm personally not a fan of cloudflare, just saying that most of our controversial clients seem to utilize them. Probably just because it starts free and can easily mask your server's origin from the public assuming they set things up properly.

    Cloudflare is also fairly resilient when it comes to speech things too... More so than many mitigation companies, but that's a benefit of being US based and not UK or Australian based or something. Took huge deplatforming campaigns and threats to get them to terminate service to Kiwifarms. Its not the most ideal solution but I've seen far worse content behind Cloudflare and the only conclusions I have is either not enough noise is made for those other sites removal to care of they're just literally collecting data for law enforcement or a combination of the two.

    Would rather see more feasible options but transit is expensive and even transit providers can play activists and restrict access to legal, free speech: https://en.wikipedia.org/wiki/Hurricane_Electric#IncogNET_dispute

  • emghemgh Member, Megathread Squad

    Tbh I think GCP, AWS, Azure would try to mitigate insanely large attacks even for small clients. Not because they care about the $20 a month but because they care about the reputation of their protection capabilities.

  • tentortentor Member, Host Rep
    edited October 2025

    @emgh said:
    Tbh I think GCP, AWS, Azure would try to mitigate insanely large attacks even for small clients. Not because they care about the $20 a month but because they care about the reputation of their protection capabilities.

    I don't think it's the case, but the only realistic option to check is to convince some gaming hosting of so.

    @MennoGamed what about testing the @emgh 's theory?

    Thanked by 1emgh
  • emghemgh Member, Megathread Squad

    @tentor said:

    @emgh said:
    Tbh I think GCP, AWS, Azure would try to mitigate insanely large attacks even for small clients. Not because they care about the $20 a month but because they care about the reputation of their protection capabilities.

    I don't think it's the case, but the only realistic option to check is to convince some gaming hosting of so.

    @MennoGamed what about testing the @emgh 's theory?

    Tbh I was talking more about all of the managed solutions they offer, not really if you just slap a Minecraft server on a compute.

  • tentortentor Member, Host Rep
    edited October 2025

    @emgh said:
    Tbh I was talking more about all of the managed solutions they offer, not really if you just slap a Minecraft server on a compute.

    Elaborate please? I am not sure what kind of managed services are available for publicly facing things. The only thing I could've come up with is S3, but I think I heard a lot of cases when it was DDoSed, but attack's goal was to drain victim wallet, not to take down the cloud/their service.

  • olokeoloke Member, Host Rep
    edited October 2025

    @itzgeo said:

    How much would a company need per month to protect itself against the massive digital threats of today?

    7$ take it or leave it

    I'll take it :3

    thanks

    Thanked by 3itzgeo fzorb nghialele
  • @tentor said:

    @emgh said:
    Tbh I think GCP, AWS, Azure would try to mitigate insanely large attacks even for small clients. Not because they care about the $20 a month but because they care about the reputation of their protection capabilities.

    I don't think it's the case, but the only realistic option to check is to convince some gaming hosting of so.

    @MennoGamed what about testing the @emgh 's theory?

    I’d love to test it, but the biggest attack I’ve ever had on my setup was “only” 49.6 Gbit/s.
    I also wouldn’t know where to start with setting up the BGP for it, knowing I’d have to move my infrastructure from DataPacket to GCP, AWS, or Azure.

  • Another big problem is that many game hostings (especially smaller ones) rely on things like GRE tunnels, which aren’t exactly smooth to run through GCP, AWS, or Azure.

  • @MennoGamed said:

    @tentor said:

    @emgh said:
    Tbh I think GCP, AWS, Azure would try to mitigate insanely large attacks even for small clients. Not because they care about the $20 a month but because they care about the reputation of their protection capabilities.

    I don't think it's the case, but the only realistic option to check is to convince some gaming hosting of so.

    @MennoGamed what about testing the @emgh 's theory?

    I’d love to test it, but the biggest attack I’ve ever had on my setup was “only” 49.6 Gbit/s.
    I also wouldn’t know where to start with setting up the BGP for it, knowing I’d have to move my infrastructure from DataPacket to GCP, AWS, or Azure.

    Is that supposed to impress anyone?

  • @alincupunct said:

    @MennoGamed said:

    @tentor said:

    @emgh said:
    Tbh I think GCP, AWS, Azure would try to mitigate insanely large attacks even for small clients. Not because they care about the $20 a month but because they care about the reputation of their protection capabilities.

    I don't think it's the case, but the only realistic option to check is to convince some gaming hosting of so.

    @MennoGamed what about testing the @emgh 's theory?

    I’d love to test it, but the biggest attack I’ve ever had on my setup was “only” 49.6 Gbit/s.
    I also wouldn’t know where to start with setting up the BGP for it, knowing I’d have to move my infrastructure from DataPacket to GCP, AWS, or Azure.

    Is that supposed to impress anyone?

    No, quite the opposite.

  • advinserversadvinservers Member, Patron Provider
    edited November 2025

    I know @advinservers sells Neoprotect as an addon. How will it affect them? What is the plan moving forward?

    We are mostly fine. We had to renumber IPs for around 3-4 clients in specific US locations. That's pretty much the extent of the impact for us.

    Almost all of our DDoS-Protected IPs were sold in APAC, and we already moved those to GSL well before NeoProtect went completely offline.

    We are looking at other mitigation options and providers, but this is our plan for the time being:

    • For Johor/Singapore: DDoS-Protected IP addresses are being single homed to GSL. It's possible that we'll just stop new orders for this service indefinitely, because GSL doesn't really offer the same type of game-focused mitigation with filters like NeoProtect did.
    • For US locations: It's probable that we will fully discontinue the DDoS-Protected IP service in our US locations. We did not sell many of these at all in the US in the first place. I believe there were probably a total of 5 clients. I think it's a mixture of not having a big demand for DDoS-Protected IPs and not advertising the DDoS protection service that much.
    • For Germany: We are reliant on DataForest which comes included on all IPs. There is no impact because DataForest did not go down.

    Our goal was to provide our clients with a cheap option to add DDoS protection to their cheap service. By adding NeoProtect, we wanted to potentially compete with some of the game hosting providers in the industry by offering high levels of DDoS protection as an opt-in option.

    It has become abundantly clear that we are simply not prepared for this, and there are not really many reliable DDoS protection solutions in the industry that would meet our standards. Even before NeoProtect's global outage, they were constantly having intermittent issues.

    All of the other DDoS protection solutions with global PoPs that we've evaluated have consistent intermittent issues or are wildly expensive, so I'm not sure if we'll ever go back into the game hosting/DDoS protected VPS market again. There are plenty of other providers that are better suited than we are.

  • @advinservers said:

    I know @advinservers sells Neoprotect as an addon. How will it affect them? What is the plan moving forward?

    We are mostly fine. We had to renumber IPs for around 3-4 clients in specific US locations. That's pretty much the extent of the impact for us.

    Almost all of our DDoS-Protected IPs were sold in APAC, and we already moved it all to GSL well before NeoProtect went completely offline.

    We are looking at other mitigation options and providers, but this is our plan for the time being:

    • For Johor/Singapore: DDoS-Protected IP addresses are being single homed to GSL. It's possible that we'll just stop new orders for this service indefinitely, because GSL doesn't really offer the same type of game-focused mitigation with filters like NeoProtect did.
    • For US locations: It's probable that we will fully discontinue the DDoS-Protected IP service in our US locations. We did not sell many of these at all in the US in the first place. I believe there were probably a total of 5 clients. I think it's a mixture of not having a big demand for DDoS-Protected IPs and not advertising the DDoS protection service that much.
    • For Germany: We are reliant on DataForest which comes included on all IPs. There is no impact because DataForest did not go down.

    Our goal was to provide our clients with a cheap option to add DDoS protection to their cheap service. By adding NeoProtect, we wanted to potentially compete with some of the game hosting providers in the industry by offering high levels of DDoS protection as an opt-in option.

    It has become abundantly clear that we are simply not prepared for this, and there are not really many reliable DDoS protection solutions in the industry that would meet our standards. Even before NeoProtect's global outage, they were constantly having intermittent issues. All of the other options with global PoPs that we've evaluated have consistent intermittent issues or are wildly expensive.

    In my 11 years of self hosting... I have honestly never witnessed or seen a DDoS attack against my infrastructure. I have seen DDoS attacks against many ISPs including the one I used to work for many moons ago.

    You must be a really big target to attract DDoS. I think you'd have a more devastating impact breaching said infrastructure.

    Not that this is an excuse to dismiss or aim for me please, I know I have some enemies that would wish ill on me but the worst I have ever received is 4 pizza box orders to my address with the payment type as cash that I did not make.

    Thanked by 1nghialele
  • advinserversadvinservers Member, Patron Provider
    edited November 2025

    @MaxTakeba said:

    @advinservers said:

    I know @advinservers sells Neoprotect as an addon. How will it affect them? What is the plan moving forward?

    We are mostly fine. We had to renumber IPs for around 3-4 clients in specific US locations. That's pretty much the extent of the impact for us.

    Almost all of our DDoS-Protected IPs were sold in APAC, and we already moved it all to GSL well before NeoProtect went completely offline.

    We are looking at other mitigation options and providers, but this is our plan for the time being:

    • For Johor/Singapore: DDoS-Protected IP addresses are being single homed to GSL. It's possible that we'll just stop new orders for this service indefinitely, because GSL doesn't really offer the same type of game-focused mitigation with filters like NeoProtect did.
    • For US locations: It's probable that we will fully discontinue the DDoS-Protected IP service in our US locations. We did not sell many of these at all in the US in the first place. I believe there were probably a total of 5 clients. I think it's a mixture of not having a big demand for DDoS-Protected IPs and not advertising the DDoS protection service that much.
    • For Germany: We are reliant on DataForest which comes included on all IPs. There is no impact because DataForest did not go down.

    Our goal was to provide our clients with a cheap option to add DDoS protection to their cheap service. By adding NeoProtect, we wanted to potentially compete with some of the game hosting providers in the industry by offering high levels of DDoS protection as an opt-in option.

    It has become abundantly clear that we are simply not prepared for this, and there are not really many reliable DDoS protection solutions in the industry that would meet our standards. Even before NeoProtect's global outage, they were constantly having intermittent issues. All of the other options with global PoPs that we've evaluated have consistent intermittent issues or are wildly expensive.

    In my 11 years of self hosting... I have honestly never witnessed or seen a DDoS attack against my infrastructure. I have seen DDoS attacks against many ISPs including the one I used to work for many moons ago.

    You must be a really big target to attract DDoS. I think you'd have a more devastating impact breaching said infrastructure.

    Not that this is an excuse to dismiss or aim for me please, I know I have some enemies that would wish ill on me but the worst I have ever received is 4 pizza box orders to my address with the payment type as cash that I did not make.

    It's mostly caused by DDoS-for-hire services being cheap and easily accessible. Breaching infrastructure is tough, but sending a DDoS attack is extremely simple.

    Game servers are the main target, people DDoS each other for some reason, even if the targets are not necessarily big. Sometimes it's for a financial motive (e.g., ransom), but I think most people just do it for fun.

    Thanked by 2MaxTakeba tentor
  • @advinservers said:

    @MaxTakeba said:

    @advinservers said:

    I know @advinservers sells Neoprotect as an addon. How will it affect them? What is the plan moving forward?

    We are mostly fine. We had to renumber IPs for around 3-4 clients in specific US locations. That's pretty much the extent of the impact for us.

    Almost all of our DDoS-Protected IPs were sold in APAC, and we already moved it all to GSL well before NeoProtect went completely offline.

    We are looking at other mitigation options and providers, but this is our plan for the time being:

    • For Johor/Singapore: DDoS-Protected IP addresses are being single homed to GSL. It's possible that we'll just stop new orders for this service indefinitely, because GSL doesn't really offer the same type of game-focused mitigation with filters like NeoProtect did.
    • For US locations: It's probable that we will fully discontinue the DDoS-Protected IP service in our US locations. We did not sell many of these at all in the US in the first place. I believe there were probably a total of 5 clients. I think it's a mixture of not having a big demand for DDoS-Protected IPs and not advertising the DDoS protection service that much.
    • For Germany: We are reliant on DataForest which comes included on all IPs. There is no impact because DataForest did not go down.

    Our goal was to provide our clients with a cheap option to add DDoS protection to their cheap service. By adding NeoProtect, we wanted to potentially compete with some of the game hosting providers in the industry by offering high levels of DDoS protection as an opt-in option.

    It has become abundantly clear that we are simply not prepared for this, and there are not really many reliable DDoS protection solutions in the industry that would meet our standards. Even before NeoProtect's global outage, they were constantly having intermittent issues. All of the other options with global PoPs that we've evaluated have consistent intermittent issues or are wildly expensive.

    In my 11 years of self hosting... I have honestly never witnessed or seen a DDoS attack against my infrastructure. I have seen DDoS attacks against many ISPs including the one I used to work for many moons ago.

    You must be a really big target to attract DDoS. I think you'd have a more devastating impact breaching said infrastructure.

    Not that this is an excuse to dismiss or aim for me please, I know I have some enemies that would wish ill on me but the worst I have ever received is 4 pizza box orders to my address with the payment type as cash that I did not make.

    It's mostly caused by DDoS-for-hire services being cheap and easily accessible. Breaching infrastructure is tough, but sending a DDoS attack is extremely simple.

    Game servers are the main target, people DDoS each other for some reason, even if the targets are not necessarily big. Sometimes it's for a financial motive (e.g., ransom), but I think most people just do it for fun.

    We receive attacks pretty frequently unfortunately.

    For fun is why cheaters in game are so rampant.
    Hurting a community by DDoSing? Yeah I can believe a lot do it for fun.

  • yummy pizzas

    Thanked by 1nekomikoreimu
  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @MaxTakeba said: You must be a really big target to attract DDoS. I think you'd have a more devastating impact breaching said infrastructure.

    Advin is a bit different since he gives so much CPU/RAM in his pricing, but it'll just be gameservers and people swinging their dicks/tits around and starting fights. On the 'expensive side' like BuyVM is we get tons of kids that setup reverse proxies/tunnels/whatever to go protect some other provider (hetzner, etc).

    Its almost always gameservers.

    Francisco

  • @Francisco said:

    @MaxTakeba said: You must be a really big target to attract DDoS. I think you'd have a more devastating impact breaching said infrastructure.

    Advin is a bit different since he gives so much CPU/RAM in his pricing, but it'll just be gameservers and people swinging their dicks/tits around and starting fights. On the 'expensive side' like BuyVM is we get tons of kids that setup reverse proxies/tunnels/whatever to go protect some other provider (hetzner, etc).

    Its almost always gameservers.

    Francisco

    I've publicly hosted game servers... not like big but it's been something I've done... and yet never had anyone attack it.

    I get that it happens... but some how I've dodged everything.

  • slideFactorslideFactor Member
    edited November 2025

    Sucks to be a DDoS mitigation provider these days, everyone operating at a scale based on past attacks found themselves with a network that was several times too small, in the span of a month or two. RIP Neoprotect.

    I'm curious if there's any documented impact to DataPacket from this attack that prompted them to discontinue service for Neoprotect, or if any other DP customers noticed anything.

    I'm asking because I'm pretty sure they wouldn't have done this without good reasons. But also I have servers at DP in many of the same locations where Neoprotect was operating from, and I have a quite sensitive monitoring set up, but I've seen no impact whatsoever in my monitoring logs or traffic charts at the times mentioned by Neoprotect.

    For example the same monitoring showed a clear impact to the network when other customers at Cosmic Guard, GSL, Hetzner and OVH were targeted by Aisuru over the last month or two.

  • @slideFactor said:
    Sucks to be a DDoS mitigation provider these days, everyone operating at a scale based on past attacks found themselves with a network that was several times too small, in the span of a month or two. RIP Neoprotect.

    I'm curious if there's any documented impact to DataPacket from this attack that prompted them to discontinue service for Neoprotect, or if any other DP customers noticed anything.

    I'm asking because I'm pretty sure they wouldn't have done this without good reasons. But also I have servers at DP in many of the same locations where Neoprotect was operating from, and I have a quite sensitive monitoring set up, but I've seen no impact whatsoever in my monitoring logs or traffic charts at the times mentioned by Neoprotect.

    For example the same monitoring showed a clear impact to the network when other customers at Cosmic Guard, GSL, Hetzner and OVH were targeted by Aisuru over the last month or two.

    I have datapacket stuff in most of Neo's locations and saw zero impact. They probably just didn't think it was worth it $ wise.

  • davidobrik567davidobrik567 Member
    edited November 2025

    @ehhthing said: GSL wasn’t great against it, massive packet loss issues whenever they were targeted.

    yes, but the team is crazy awesome dealing with it. APAC has always been the source of attacks (vietnam, etc) and they're doing everything they can.

    example: upgrading 600G in Equinix Singapore IX, that's $20k monthly alone.

    adding more private links between SG<>HK, HK<>TW, HK<>TYO, to absorb any attacks & expanding their capacity.


  • DataPacket has BANNED XDP on ther network. So that was the reason behind NeoProtect's downfall. This can't be a good thing.

    Thanked by 1borkedascii
  • @MennoGamed said:

    DataPacket has BANNED XDP on ther network. So that was the reason behind NeoProtect's downfall. This can't be a good thing.

    Do you have an email or notification you can share? Because XDP is a feature/tool, so it's absolutely crazy to generically ban something like that...

  • MennoGamedMennoGamed Member
    edited November 2025

    @filtered said:

    @MennoGamed said:

    DataPacket has BANNED XDP on ther network. So that was the reason behind NeoProtect's downfall. This can't be a good thing.

    Do you have an email or notification you can share? Because XDP is a feature/tool, so it's absolutely crazy to generically ban something like that...

    I have the chat from their support team. For some reason, that's not showing up while i did upload it. Any idea how i can post it here? An gyazo link in upload failed. Hope the links below works.

    So I'm hoping for more information from the sales team (which I already find strange, since this concerns the core network) with a better explanation. If I get it, I'll share it here, of course.

    Thanked by 2filtered sh97
  • @advinservers said:

    I know @advinservers sells Neoprotect as an addon. How will it affect them? What is the plan moving forward?

    We are mostly fine. We had to renumber IPs for around 3-4 clients in specific US locations. That's pretty much the extent of the impact for us.

    Almost all of our DDoS-Protected IPs were sold in APAC, and we already moved those to GSL well before NeoProtect went completely offline.

    We are looking at other mitigation options and providers, but this is our plan for the time being:

    • For Johor/Singapore: DDoS-Protected IP addresses are being single homed to GSL. It's possible that we'll just stop new orders for this service indefinitely, because GSL doesn't really offer the same type of game-focused mitigation with filters like NeoProtect did.
    • For US locations: It's probable that we will fully discontinue the DDoS-Protected IP service in our US locations. We did not sell many of these at all in the US in the first place. I believe there were probably a total of 5 clients. I think it's a mixture of not having a big demand for DDoS-Protected IPs and not advertising the DDoS protection service that much.
    • For Germany: We are reliant on DataForest which comes included on all IPs. There is no impact because DataForest did not go down.

    Our goal was to provide our clients with a cheap option to add DDoS protection to their cheap service. By adding NeoProtect, we wanted to potentially compete with some of the game hosting providers in the industry by offering high levels of DDoS protection as an opt-in option.

    It has become abundantly clear that we are simply not prepared for this, and there are not really many reliable DDoS protection solutions in the industry that would meet our standards. Even before NeoProtect's global outage, they were constantly having intermittent issues.

    All of the other DDoS protection solutions with global PoPs that we've evaluated have consistent intermittent issues or are wildly expensive, so I'm not sure if we'll ever go back into the game hosting/DDoS protected VPS market again. There are plenty of other providers that are better suited than we are.

    I would recommend you to take a look and have a call with X4B, seems to have all the locations you need and is very flexible

  • @Meganitrospeed said:

    @advinservers said:

    I know @advinservers sells Neoprotect as an addon. How will it affect them? What is the plan moving forward?

    We are mostly fine. We had to renumber IPs for around 3-4 clients in specific US locations. That's pretty much the extent of the impact for us.

    Almost all of our DDoS-Protected IPs were sold in APAC, and we already moved those to GSL well before NeoProtect went completely offline.

    We are looking at other mitigation options and providers, but this is our plan for the time being:

    • For Johor/Singapore: DDoS-Protected IP addresses are being single homed to GSL. It's possible that we'll just stop new orders for this service indefinitely, because GSL doesn't really offer the same type of game-focused mitigation with filters like NeoProtect did.
    • For US locations: It's probable that we will fully discontinue the DDoS-Protected IP service in our US locations. We did not sell many of these at all in the US in the first place. I believe there were probably a total of 5 clients. I think it's a mixture of not having a big demand for DDoS-Protected IPs and not advertising the DDoS protection service that much.
    • For Germany: We are reliant on DataForest which comes included on all IPs. There is no impact because DataForest did not go down.

    Our goal was to provide our clients with a cheap option to add DDoS protection to their cheap service. By adding NeoProtect, we wanted to potentially compete with some of the game hosting providers in the industry by offering high levels of DDoS protection as an opt-in option.

    It has become abundantly clear that we are simply not prepared for this, and there are not really many reliable DDoS protection solutions in the industry that would meet our standards. Even before NeoProtect's global outage, they were constantly having intermittent issues.

    All of the other DDoS protection solutions with global PoPs that we've evaluated have consistent intermittent issues or are wildly expensive, so I'm not sure if we'll ever go back into the game hosting/DDoS protected VPS market again. There are plenty of other providers that are better suited than we are.

    I would recommend you to take a look and have a call with X4B, seems to have all the locations you need and is very flexible

    I only had bad experiences with them. arrogant and unfriendly.

    But this was years ago.

    Thanked by 1fluffernutter
  • tentortentor Member, Host Rep

    @MennoGamed said:

    @filtered said:

    @MennoGamed said:

    DataPacket has BANNED XDP on ther network. So that was the reason behind NeoProtect's downfall. This can't be a good thing.

    Do you have an email or notification you can share? Because XDP is a feature/tool, so it's absolutely crazy to generically ban something like that...

    I have the chat from their support team. For some reason, that's not showing up while i did upload it. Any idea how i can post it here? An gyazo link in upload failed. Hope the links below works.

    So I'm hoping for more information from the sales team (which I already find strange, since this concerns the core network) with a better explanation. If I get it, I'll share it here, of course.

    I doubt that it is a technical restriction. Instead, I think that it is a signal to not resell their network for DDoS protection services.

    However, I find it funny that DPDK/VPP stays out of question and isn't being mentioned by them :D

  • Can't believe DataPacket killed NeoProtect instantly like that. The Remote Shield thing was their main revenue stream. They must have had some sort of contract with DataPacket being their only upstream provider for that service. NeoProtect will probably sue for some serious damages.

    One VPS I bought was specifically for the NeoProtect features so pretty disappointed it disappeared overnight. Maybe I should sue also.

  • @tentor said:

    @MennoGamed said:

    @filtered said:

    @MennoGamed said:

    DataPacket has BANNED XDP on ther network. So that was the reason behind NeoProtect's downfall. This can't be a good thing.

    Do you have an email or notification you can share? Because XDP is a feature/tool, so it's absolutely crazy to generically ban something like that...

    I have the chat from their support team. For some reason, that's not showing up while i did upload it. Any idea how i can post it here? An gyazo link in upload failed. Hope the links below works.

    So I'm hoping for more information from the sales team (which I already find strange, since this concerns the core network) with a better explanation. If I get it, I'll share it here, of course.

    I doubt that it is a technical restriction. Instead, I think that it is a signal to not resell their network for DDoS protection services.

    However, I find it funny that DPDK/VPP stays out of question and isn't being mentioned by them :D

    That’s a strange point, yes. I’ll ask about it right away when “the sales team…” responds.

    Thanked by 1tentor
  • AS203446AS203446 Member, Patron Provider

    @JohnnySac said:
    Can't believe DataPacket killed NeoProtect instantly like that. The Remote Shield thing was their main revenue stream. They must have had some sort of contract with DataPacket being their only upstream provider for that service. NeoProtect will probably sue for some serious damages.

    One VPS I bought was specifically for the NeoProtect features so pretty disappointed it disappeared overnight. Maybe I should sue also.

    Datapacket does not really like contracts, from their FAQ:

    Do I have to sign a contract with you?
    No. To give you the flexibility to scale as you need, we provide our services on a pay-
    as-you-go basis with no further commitment. If your organization does require a written contract, we’ll happily cooperate.

    With that being said, I highly doubt that Datapacket is going to offer contracts for a few Dedicated Servers.

    We also talked to DP Sales a few years ago and they were not happy when we mentioned the term "contract", especially "long term contract"

    So I'm quite sure they want to get rid of problematic customers as soon as possible.

    Quote from DP Sales:

    Hi Alex,

    This is something I can't responsibly promise you as it has already happened several times before that we had to end cooperation because of DDoS attacks. I'm being completely upfront to set the right expectations.

    Best,

  • @AS203446 said:

    @JohnnySac said:
    Can't believe DataPacket killed NeoProtect instantly like that. The Remote Shield thing was their main revenue stream. They must have had some sort of contract with DataPacket being their only upstream provider for that service. NeoProtect will probably sue for some serious damages.

    One VPS I bought was specifically for the NeoProtect features so pretty disappointed it disappeared overnight. Maybe I should sue also.

    Datapacket does not really like contracts, from their FAQ:

    Do I have to sign a contract with you?
    No. To give you the flexibility to scale as you need, we provide our services on a pay-
    as-you-go basis with no further commitment. If your organization does require a written contract, we’ll happily cooperate.

    With that being said, I highly doubt that Datapacket is going to offer contracts for a few Dedicated Servers.

    We also talked to DP Sales a few years ago and they were not happy when we mentioned the term "contract", especially "long term contract"

    So I'm quite sure they want to get rid of problematic customers as soon as possible.

    Quote from DP Sales:

    Hi Alex,

    This is something I can't responsibly promise you as it has already happened several times before that we had to end cooperation because of DDoS attacks. I'm being completely upfront to set the right expectations.

    Best,

    To be fair, I don't see it clearly advertised where they specify how much of their network is dedicated to DDoS mitigation! 270 Tbps capacity would lead you to believe it's pretty high, but maybe they have a low threshold.

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