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Porkbun Red Alert

srch07srch07 Member
edited October 2025 in Providers

If you are using porkbun as your domain provider, please keep reading.

Porkbun has done it again, and their automation once again is haywire.

This time, if your domains are set on automatic renew, and if your associated card gets expired, or you ask them to be de-activated, your account can/will get blocked.
Yup, apparantely, an automatic payment failure (due to card expiry etc), is treated as chargeback by porkbun, and it automatically blocks your porkbun account for any kind of payment.

Block includes any kind of change of payment method, and prevents you from making any payment for anything.
Though they still allow transfer out of domain (which is a good thing).

Here is a reddit thread for it : https://www.reddit.com/r/PorkBun/comments/1hqd9w7/porkbun_account_restricted_and_all_domains/

Anyways, going through support is a round robin loop, and right now am in process of identify verification as directed by their support.
Support Turn around Time is roughly 24 hours, so in case you are short on time for domain renewal, you are in for a treat.

This is second time I had to do this.
First time their automation had issue, it was a fiasco, and oberseth changed porkbun policy.

Here are the old porkbun automation/policy issues:
https://lowendtalk.com/discussion/163205/issues-with-porkbun-incase-any-one-may-help/p3
https://lowendtalk.com/discussion/182464/porkbun-back-to-their-old-domain-suspending-ways/p1

«134

Comments

  • @eddie_at_porkbun - tagging the provider.

  • NeoonNeoon Community Contributor, Veteran

    Must be some A.I that just flagged your account.

  • Billing Information
    
    Credit Card
    No card on file.
    

    Thanked by 4ehab yoursunny BBTN TODO
  • plumbergplumberg Veteran, Megathread Squad

    If you feel they have issues why would you not move out earlier? No shortage of registrars.

    In your case what was it?

    • expired card
    • deactivate an active card
    Thanked by 1sillycat
  • @Neoon said:
    Must be some A.I that just flagged your account.

    Most probably the response code is being incorrectly identified for payment failure.

  • @plumberg said:
    If you feel they have issues why would you not move out earlier? No shortage of registrars.

    In your case what was it?

    • expired card
    • deactivate an active card

    It was change of cards. So, old cards were de-activated and new ones issued.
    Never went to update the new cards on file at porkbun.

    Lazy, what else, considering they didn't gave me an issue for 2 years, I had couple of not so essential one still there.

  • They asked me for kyc even before buying so I dropped the idea of buying from them. Now I use either dynadot or spaceship.

    Thanked by 1WyvernCo
  • Thanks. I had been waiting for several years already to decide whether to move my 30+ domains out of Porkbun. I kept hearing bad things about them but never had I experience it myself, so I was slow on the move. I think evidence is enough now and it's time to act.

    Anyone has recommendations on the registrar? Must be ICANN accredited (no resellers) and company not registered in the US.

  • @dedipromo said:
    Thanks. I had been waiting for several years already to decide whether to move my 30+ domains out of Porkbun. I kept hearing bad things about them but never had I experience it myself, so I was slow on the move. I think evidence is enough now and it's time to act.

    Anyone has recommendations on the registrar? Must be ICANN accredited (no resellers) and company not registered in the US.

    I have accounts on all major ones.
    Never had any issue with following :

    • Namecheap
    • Spaceship (Namecheap company/affiliated or something)
    • Cosmotown (Support turn around time is 36 hours)
    • ISTanCo (I use it for .ax domains)

    I don't like GoDaddy (unfair practises), Cloudflare (NS lock), and now Porkbun (enough headache).

    Thanked by 1dedipromo
  • Selfmade problem, when card expires don't forget to change it in provider accounts.

    Thanked by 3fohadeel iKeyZ tux
  • @dedipromo said:
    Thanks. I had been waiting for several years already to decide whether to move my 30+ domains out of Porkbun. I kept hearing bad things about them but never had I experience it myself, so I was slow on the move. I think evidence is enough now and it's time to act.

    Anyone has recommendations on the registrar? Must be ICANN accredited (no resellers) and company not registered in the US.

    Cloudflare

    Thanked by 1dedipromo
  • @radex said:
    Selfmade problem, when card expires don't forget to change it in provider accounts.

    Right, and please enlighten me how many cards you own, and how many internet providers you use the cards at please?

    It's a normal cycle to get card replaced for one reason or another, considering you are not doing it often.

    And if payment failure happens, you should always have option to change cards and make the payment.

  • @srch07 said:

    @dedipromo said:
    Thanks. I had been waiting for several years already to decide whether to move my 30+ domains out of Porkbun. I kept hearing bad things about them but never had I experience it myself, so I was slow on the move. I think evidence is enough now and it's time to act.

    Anyone has recommendations on the registrar? Must be ICANN accredited (no resellers) and company not registered in the US.

    I have accounts on all major ones.
    Never had any issue with following :

    • Namecheap
    • Spaceship (Namecheap company/affiliated or something)
    • Cosmotown (Support turn around time is 36 hours)
    • ISTanCo (I use it for .ax domains)

    I don't like GoDaddy (unfair practises), Cloudflare (NS lock), and now Porkbun (enough headache).

    Thanks, will check out.

    Thanked by 1Ed_Chd
  • @srch07 said:

    @radex said:
    Selfmade problem, when card expires don't forget to change it in provider accounts.

    Right, and please enlighten me how many cards you own, and how many internet providers you use the cards at please?

    It's a normal cycle to get card replaced for one reason or another, considering you are not doing it often.

    And if payment failure happens, you should always have option to change cards and make the payment.

    6 cards and i don't use any of them for internet stuff. :)

  • @radex said:
    Selfmade problem, when card expires don't forget to change it in provider accounts.

    I have so many things to memorize and my credit card's expiration date is definitely not one of them...

  • @radex said:

    @srch07 said:

    @radex said:
    Selfmade problem, when card expires don't forget to change it in provider accounts.

    Right, and please enlighten me how many cards you own, and how many internet providers you use the cards at please?

    It's a normal cycle to get card replaced for one reason or another, considering you are not doing it often.

    And if payment failure happens, you should always have option to change cards and make the payment.

    6 cards and i don't use any of them for internet stuff. :)

    Than you won't have problem when I will say, you don't know what the f*** you are talking about right?

    Because, I have my cards associated with ~50 for different requirements online.

    Thanked by 1Ed_Chd
  • sillycatsillycat Member
    edited October 2025

    @dedipromo said: Anyone has recommendations on the registrar? Must be ICANN accredited (no resellers) and company not registered in the US.

    Openprovider! And Netim.

    Thanked by 1dedipromo
  • radexradex Member
    edited October 2025

    @srch07 said:

    @radex said:

    @srch07 said:

    @radex said:
    Selfmade problem, when card expires don't forget to change it in provider accounts.

    Right, and please enlighten me how many cards you own, and how many internet providers you use the cards at please?

    It's a normal cycle to get card replaced for one reason or another, considering you are not doing it often.

    And if payment failure happens, you should always have option to change cards and make the payment.

    6 cards and i don't use any of them for internet stuff. :)

    Than you won't have problem when I will say, you don't know what the f*** you are talking about right?

    Because, I have my cards associated with ~50 for different requirements online.

    Boy is mad, selfmade problem, next time just use your braincells

    Thanked by 2iKeyZ tux
  • tentortentor Member, Host Rep

    @radex said:
    Selfmade problem, when card expires don't forget to change it in provider accounts.

    I bet that no one would expect getting their entire account banned due to expired credit card linked

  • As mentioned multiple times before - move away. They will never change. No? Then it’s on you.

    Thanked by 1srch07
  • @tentor said:

    @radex said:
    Selfmade problem, when card expires don't forget to change it in provider accounts.

    I bet that no one would expect getting their entire account banned due to expired credit card linked

    i don't believe in some internet bla bla without any evidence. Easy to destroy some companies reputation.

    Thanked by 1iKeyZ
  • @radex said:

    @srch07 said:

    @radex said:

    @srch07 said:

    @radex said:
    Selfmade problem, when card expires don't forget to change it in provider accounts.

    Right, and please enlighten me how many cards you own, and how many internet providers you use the cards at please?

    It's a normal cycle to get card replaced for one reason or another, considering you are not doing it often.

    And if payment failure happens, you should always have option to change cards and make the payment.

    6 cards and i don't use any of them for internet stuff. :)

    Than you won't have problem when I will say, you don't know what the f*** you are talking about right?

    Because, I have my cards associated with ~50 for different requirements online.

    Boy is mad, selfmade problem, next time just use your braincells

    “Before you criticize someone, walk a mile in his shoes.” - Mary T. Lathrap

    You lack the experience. ;)

    Thanked by 2stable_genius Ed_Chd
  • one failure auto payment leads to whole account banned? sounds a very bad provider :D

    Thanked by 2stable_genius Ed_Chd
  • porkban never again.

    Thanked by 1Ed_Chd
  • yoursunnyyoursunny Member, IPv6 Advocate

    We only pay Porkbun orders with sliced hog meats.
    It’s not kosher but it works.

  • @default said:

    Billing Information
    
    Credit Card
    No card on file.
    

    Billing errors, data breaches... if it isn't there, it can't happen. Sleep more soundly being slightly inconvenienced. Billing errors and data breaches are far more inconvenient.

  • Iv been using porkbun but i was thinking of transferring my domain to nicenic or back to namecheap

  • @Fubukibox said: i was thinking of transferring my domain to nicenic or back to namecheap

    Do NOT move your production domains to some random Hong Kong registrar know for hosting phishing sites.

    Thanked by 3Fubukibox satorik jnd
  • maybe cloudflare works too since i use cf?

  • WyvernCoWyvernCo Member
    edited October 2025

    Oof, thank you for letting us know. I will have to rethink my choice of registrars (I am using porkbun BECAUSE there's no kyc nonsense. Getting hit with a sudden KYC demand like OP would be a privacy nightmare to me)

    Though they still allow transfer out of domain (which is a good thing).

    That's good at least, personally I would just transfer out my domains rather than KYC. They don't need KYC because expired credit card, that's just a shameless PII grab.

    Edit: I see on reddit another user getting sent to KYC hell on their established account recently. Looks like my days on porkbun are numbered =\

    Thanked by 2Ed_Chd the_doctor
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