New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Comments
@ZachNuyek - tagging the provider.
Related threads:
It's nothing new, many of the orders from the last offer post aren't yet delivered including mine. Has been more than 2 months.
prepare your ass for the train of people that got their boxes before he took an arrow to the knee.
Charge back yesterday
Run for your sanity.
The end is near.
My dedi & vps still online without problems I'm sure @ZachNuyek will make an appearance to clarity everything soon
He lost a subnet and hasn’t been on LET for a month.
It’s time to dust off the disaster recovery button so it’s ready for action.
Their last reply was about a month ago.
same here. I've chargedback!
I've been getting regular support responses, weirdly lucky i guess.
When was the last time you got a response?
Had paid with crypto as that only possible for me at that time. I know the company is a one man operation but some updates would have been nice even if delivery is not possible now.
L O L
Not the first provider loosing a subnet, probably rented.
Fun fact - Apple Credit Card has no limit in history for chargeback.
Chargeback 3 years later.
Uh what? I hooe not, got services with him. Been a pretty smooth ride so...
Besides a delayed pre-order I personally don't see a reason to come to that conclusion.
@ZachNuyek
Problem is if that is combined with lack of response from support. You are right that sometimes a provider may experience issues with supply of servers, which might cause quite a delay. Every provider goes through this at some point, even well established providers. Many times a customer is willing to wait, as long as the provider explains the situation in support line - customers tend to love human contact and honesty and openness.
However, lack of support is a completely different issue, and it is a huge red flag for failure, because support is one of the most vital signs of a company being alive with care for its customers. If there is no support, the ship sinks. We have seen this on LET multiple times.
Same situation here — it’s been 2 months with no delivered .
I’ve tried support tickets, forum PMs, and even email for a month, but got zero response.
How did you do your refund? Through the provider or your credit card chargeback?
I t> @default said:
Let me preface this post by by saying the following: I am not associated (or have ever been) with nuyek. I also never used any of their services.
When i saw this thread, i reached out via dm on the forums to see if they needed any help - Did not get a reaction.
Then i reached out via their ticket system to see if they needed help or where considering closing/selling their business. Within 12 hours i got the following response: "Thank you for the ticket. I'm currently not interested but thank you for the offer!".
There is nothing that i can contribute to the conversation beyond this post.
sounds like they’re just a bit in over their head with the last shipment and some IP allocation issues. it happens -- probably tired of hearing about it from everyone waiting. hopefully things level out soon.
Agreed. When support dies, not looking good. Following as I really like my services with them and would hate it going to shit.
I don't think there's many people involved in the business... Not an excuse but... You know...
I can’t get in touch with the seller. They often post promotions to attract people. I’m not sure what kind of behavior this is — are they scammers?
Could you please elaborate on that? Did you find promotions posted by them in the past few days?
I’m talking about the promotions on their website, not Lowntalk.
I’ve tried support tickets, forum PMs, and even email for a month, but got zero response.
over two month
I did the same, as I was furloughed at the time - but wow if you challenge a charge you get a response along with a $65.00 termination fee - after waiting a week. Submitted a complaint to the AG in IL and MD. Very disappointing.