What should I do?

Comments

• default Veteran

  September 2025

  @bingo567 said:

  @default said:

  @bingo567 said:
  I've now purchased a dedicated server from Fiberstate. Their servers support iGPU functionality.

  Is that HP?

  I don't know, as long as it works. I rented this server.

  AMD Ryzen 7 5700G (8 Cores / 16 Threads)

  128GB RAM (DOUBLE UPGRADE)
  1TB Samsung NVMe
  1Gbps Unlimited
  📍 Salt Lake City

  Please note you can open threads around here asking for offers according to with your requirements. You can even ask for an offer with dedicated GPU if you wish.
• bingo567 Member

  September 2025

  @default said:

  @bingo567 said:

  @default said:

  @bingo567 said:
  I've now purchased a dedicated server from Fiberstate. Their servers support iGPU functionality.

  Is that HP?

  I don't know, as long as it works. I rented this server.

  AMD Ryzen 7 5700G (8 Cores / 16 Threads)

  128GB RAM (DOUBLE UPGRADE)
  1TB Samsung NVMe
  1Gbps Unlimited
  📍 Salt Lake City

  Please note you can open threads around here asking for offers according to with your requirements. You can even ask for an offer with dedicated GPU if you wish.

  Okay, I see. Thank you. I've now contacted some vendors from the offers section and am currently discussing configurations and pricing with them. If I still can't find a suitable option, I'll post in the wanted section later.
• Andreix Member, Host Rep

  September 2025

  S*it can happen. The bad thing is when that cost you money...

  

  Thanked by 1HostDZire
• suyadi92 Member

  September 2025

  

  Thanked by 3fluffernutter oloke HostDZire
• Calypso Member

  September 2025

  @default said:

  @bingo567 said:
  I've now purchased a dedicated server from Fiberstate. Their servers support iGPU functionality.

  Is that HP?

  Ofcourse not - HP won't use consumer CPUs in their server line-up
• fredo1664 Member

  September 2025

  @Calypso said:

  @default said:

  @bingo567 said:
  I've now purchased a dedicated server from Fiberstate. Their servers support iGPU functionality.

  Is that HP?

  Ofcourse not - HP won't use consumer CPUs in their server line-up

  The DL20 Gen10 we have been discussing in this thread can come with G5420 and i3-9100 according to HP's website, though
• TimboJones Member

  October 2025

  @HostDZire said:

  @cmeerw said:

  @HostDZire said:

  @cmeerw said:

  @layer7 said:

  @HostDZire said:

  

  Hi,

  well now thats the biggest f*** up ( aside of my dell story that is currently ongoing ) that i saw in some time.

  The customer and actually also not the provider could have foreseen that specifically HP has this limitation.

  Right.

  On top, the provider is reselling another provider. So its clear now why he can not just refund it / credit it on another way.

  Why not? The product the customer got was not as described, so the provider has to provide a refund. The provider can then claim that back from the other provider, because their product also was not as described.

  And why he specifically put this non refund rule, which the customer accepted knowing it. ( i assume ).

  Surely, they can't deny a refund if the product was not as described.

  EDIT: Maybe the provider can check with leaseweb if they will have mercy and refund?

  Why is it a matter of mercy? If the product wasn't as described, then they'll better offer a refund.

  How you are putting this case into not as described ?
  We never described iGPU to be working.

  Here is a ChatGPT reply for you..
  

  What prompt did you use there? Why does ChatGPT specifically refer to HPE DL20 Gen10 Plus? Is this something that was mentioned in your original offer?

  Here you go.
  

  You needed to post the original offer, not the AI input. Now you're being greasy not answering the question as to whether the HP server was specifically mentioned or not. OP said it didn't:

  That's how it is on the official website.

  Canada/E-2388G 32G 2x960GB SSD 10Gbit 30TB BW

  Processor :- Intel Xeon E-2388G
  RAM :- 32GB DDR4
  Disk :- 2x960GB SSD
  Port :- 10Gbps Full Duplex
  Traffic :- 30TB Bandwidth

  So if OP is true, you advertised an iGPU CPU without mentioning any further limitations he could be made aware of. It doesn't even say IPMI, so that's one less complication that could disable the features reported by Intel specifications.

  Even HP's documentation has to specifically call it out as unsupported (since many would expect it to work). And it sounds like you've been through this before, so additional notice is warranted.