New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Cloudcone No Answer!!!
A terrible experience at CloudCone, I can't understand their way of working. 8 years of experience and they act like they just started their service!!! Can't resolve a tiny ant-sized complaint for days. They don't help customers in any circumstances, just keep making us wait and wait without any information or updates.
This discussion has been closed.
Comments
fuck it who is cloud cone react it
Thanks for your complaint, your answer time will be doubled.
What is your "tiny ant-sized complaint "
I mean the problem is only the size of an ant, but they're handling it like they're dealing with a dinosaur or Godzilla.
I have been very calm and I also understand that it seems CloudCone is doing this intentionally. They have the ability to handle it but don't want to do anything.
Are you related?
You didnt say what is your complaint, so it godzilla size
I'm not advertising for anyone, I'm just a regular CloudCone user, and I'm complaining about how they work. If you don't believe me, just try using them once
@CloudConeOVP
If you bothered to start this thread (and presumably registered a new account for this purpose), couldn't you clarify in more detail what the exact issue is?
In any case, I'll tag @Cloudcone
It won't solve anything anyway
The username says different, why?
its for fun bro
The mistake was mine for choosing the wrong provider, not CloudCone's fault. They're doing very well
Even if I share my problem here, it won't solve anything - they still won't resolve it. If complaining on CloudCone tickets doesn't work, what good will it do on LowEndTalk. I'm just frustrated and wanted to vent to you guys. That's all
Moved thread from Reviews to Offtopic (given that the OP hasn't said anything useful)
It seems you made an account to bitch about a provider, without giving even the smallest context but maybe don't want to share anything that will point them to who you are because you may have done something wrong and want to give negative feedback but don't want them to come back with their side of the story
you can help me???
I've used Vultr, Linode, DO, Hivelo,... and all tickets were resolved satisfactorily and quickly. But what about CloudCone? They just won't help their customers at all. Everyone makes mistakes - that's normal. What matters is working together to fix those mistakes. I'm just complaining that CloudCone refuses to help their customers, that's all!! Whether who's right or wrong doesn't matter when they won't do anything to help.
So what is your matter ? Where ticket ? Where proof ? or it all just deframe CloudCone.
Don't worry, I don't have the time to defame them, I'll provide the evidence at the right moment!
Post what happened. Hope its nothing critical.
OP already said that he will post everything in the right moments. You fools don't understand the game! Do you realize that if he shows the tickets too early, then cloudcone can build their defense early on?
My boy OP is street smart and he is playing beautifully. His strategies will go above your head for mere mortals like you.....
In my opinion, OP should be banned. He started an account just to bash a provider without even say a damn thing about the issue, he created the account with a username that easily could be mistakenly taken as related to the provider. This behavior should be unacceptable...
PS. I dont know cloudcone nor do I have services with them
In the end its unmanaged service and OP thinks its urgent.
Yes, @CloudConeOVP "Lei Wang" is real smart.
https://www.reddit.com/r/VPS/comments/1nd7mta/beware_of_cloudcone_a_fraudulent_company/
https://www.reddit.com/r/VPS/comments/1nd7mta/comment/ndlp998/
This MJJ alt account should be banned.
Just play your game, no one forbids naming. I haven’t violated anything, right? Everything will become clear in time. As for whether CloudCone is right or wrong, many users know and understand. So don’t talk as if they’re innocent and I’m the one who has to bring them down.
You’ll only understand when someone treats you irresponsibly — don’t take this in a different direction, ok? I will post everything when right time!
You’re right — I’m the one who’s been wronged. I lost money paying for the service, yet they won’t let me use it and they don’t provide proper support. I’m not new to using server services. Although I’m not claiming to be a long-time veteran, I’ve been running servers for 15 years. I’ve never encountered such an awkward situation with CloudCone. I used TMZVPS before they changed to Stablepoint. When I used TMZVPS I also had an incident where a VPS was mistakenly deleted, but they handled it conscientiously — they helped and tried every way to fix it. As for CloudCone… oh, I don’t know.
And I guarantee that this topic contains no deception and is not an advertisement for any provider. I stand by every word I say.
@CloudConeOVP
Two things:
Thank you, but I can’t post yet because not enough time has passed. Can I change my own name, or does it have to be done by an admin? If possible, I’d like to change my name to avoid causing confusion. I also don’t want to bring anyone down. We are all adults after all.
In around five minutes, I'm going to change your username to "user1409"