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stay away from hstprov.com

2»

Comments

  • @malignify said:

    @akerib said: I asked for a refund

    their terms which you agreed to says no refunds are provided for any services purchased from hstProv :D

    There is no information on the website about who the seller is.
    (This should have been a red light.)

    What country is the provider from?

    Are the terms legal?
    (They don’t seem to be.)

    Is @akerib a consumer or a business?

    (In several EU countries, consumers have the right to a refund if the seller has not informed them of their rights, and it is illegal to waive or exclude consumer rights in the terms.)

    @akerib, what company information is written on the invoice?

    Thanked by 1akerib
  • @xvps said:

    @malignify said:

    @akerib said: I asked for a refund

    their terms which you agreed to says no refunds are provided for any services purchased from hstProv :D

    There is no information on the website about who the seller is.
    (This should have been a red light.)

    What country is the provider from?

    Are the terms legal?
    (They don’t seem to be.)

    Is @akerib a consumer or a business?

    (In several EU countries, consumers have the right to a refund if the seller has not informed them of their rights, and it is illegal to waive or exclude consumer rights in the terms.)

    @akerib, what company information is written on the invoice?

    I'm a consumer
    and I paid to

    [email protected]
    Garderbroekerweg 18
    3781JB, Voorthuizen
    The Netherlands
    This is the information included on the Invoice

  • xvpsxvps Member
    edited September 2025

    @akerib said:

    @xvps said:

    @malignify said:

    @akerib said: I asked for a refund

    their terms which you agreed to says no refunds are provided for any services purchased from hstProv :D

    There is no information on the website about who the seller is.
    (This should have been a red light.)

    What country is the provider from?

    Are the terms legal?
    (They don’t seem to be.)

    Is @akerib a consumer or a business?

    (In several EU countries, consumers have the right to a refund if the seller has not informed them of their rights, and it is illegal to waive or exclude consumer rights in the terms.)

    @akerib, what company information is written on the invoice?

    I'm a consumer
    and I paid to

    [email protected]
    Garderbroekerweg 18
    3781JB, Voorthuizen
    The Netherlands
    This is the information included on the Invoice

    There isn’t a company registered at that address. :D

    The Dutch legal requirement for an invoice are:

    • Full company name (as registered with KvK)
    • Address (not just a P.O. box)
    • KvK number
    • VAT number (if applicable)
    • Invoice number, date, and details of goods/services

    You should ask for a legal invoice or your money back. Alternative you can use this as one of the reasons for a chargeback.

    As far as I know, it’s illegal to operate as a business in the Netherlands without being registered with KvK.

    I can see that his Host Rep tag has been suspended. :D

    Thanked by 1akerib
  • @xvps said:

    @akerib said:

    @xvps said:

    @malignify said:

    @akerib said: I asked for a refund

    their terms which you agreed to says no refunds are provided for any services purchased from hstProv :D

    There is no information on the website about who the seller is.
    (This should have been a red light.)

    What country is the provider from?

    Are the terms legal?
    (They don’t seem to be.)

    Is @akerib a consumer or a business?

    (In several EU countries, consumers have the right to a refund if the seller has not informed them of their rights, and it is illegal to waive or exclude consumer rights in the terms.)

    @akerib, what company information is written on the invoice?

    I'm a consumer
    and I paid to

    [email protected]
    Garderbroekerweg 18
    3781JB, Voorthuizen
    The Netherlands
    This is the information included on the Invoice

    There isn’t a company registered at that address. :D

    The Dutch legal requirement for an invoice are:

    • Full company name (as registered with KvK)
    • Address (not just a P.O. box)
    • KvK number
    • VAT number (if applicable)
    • Invoice number, date, and details of goods/services

    You should ask for a legal invoice or your money back. Alternative you can use this as one of the reasons for a chargeback.

    As far as I know, it’s illegal to operate as a business in the Netherlands without being registered with KvK.

    I can see that his Host Rep tag has been suspended. :D

    Thank you so much for this information

  • wadhahwadhah Member, Host Rep

    @yoursunny said:
    We expect every server to come with a banana.
    If the server doesn’t come with a banana, it’s an incomplete server and we’ll open a dispute.
    If the seller cannot include a banana with the server, the description must say “no banana”.

    We can provide you with a banana smoothie, would that suffice?

    Thanked by 1akerib
  • @wadhah said:

    @yoursunny said:
    We expect every server to come with a banana.
    If the server doesn’t come with a banana, it’s an incomplete server and we’ll open a dispute.
    If the seller cannot include a banana with the server, the description must say “no banana”.

    We can provide you with a banana smoothie, would that suffice?

    Is that what they call it in 2025

    Thanked by 1wadhah
  • beanman109beanman109 Member, Host Rep, Megathread Squad

    @wadhah said:

    @yoursunny said:
    We expect every server to come with a banana.
    If the server doesn’t come with a banana, it’s an incomplete server and we’ll open a dispute.
    If the seller cannot include a banana with the server, the description must say “no banana”.

    We can provide you with a banana smoothie, would that suffice?

    If sunny doesn't accept this offer, I will

    Thanked by 1wadhah
  • stay away from @akerib !!

  • @zed said:
    stay away from @akerib !!

    why :)

  • @Fourplex said:
    and set up a Tor exit relay in anger allowing everything, even Port 25 to ruin the IP reputation.

    Malicious intent to do business harm because you couldn't get FreeBSD but in the end got FreeBSD anyway? You really shouldn't admit to this in public. SMH. Redflag.

  • FourplexFourplex Member, Host Rep

    @TimboJones said:

    @Fourplex said:
    and set up a Tor exit relay in anger allowing everything, even Port 25 to ruin the IP reputation.

    Malicious intent to do business harm because you couldn't get FreeBSD but in the end got FreeBSD anyway? You really shouldn't admit to this in public. SMH. Redflag.

    The VPS host had other problems also, like extremely rude support and a dysfunctional control panel. I initially wanted it as a private proxy but ended up not liking it.

    They even claimed to have a 30-day refund in their ToS but never honored it. After the PayPal dispute fell through, I decided to run an exit.

    I've also sideloaded FreeBSD onto Verelox and HP Helion Cloud (via trial) the same way.

    Verelox was an okay LEB host for its time, giving me 1GB when I only paid for 256MB. But had a tragic ending where an ex-employee wiped their servers in 2017, but by then I was using ITLDC.

    HP Helion was a typical AWS wannabe where I ran a Tor non-exit relay during the trial, and failed for obvious reasons.

  • yoursunnyyoursunny Member, IPv6 Advocate

    @beanman109 said:

    @wadhah said:

    @yoursunny said:
    We expect every server to come with a banana.
    If the server doesn’t come with a banana, it’s an incomplete server and we’ll open a dispute.
    If the seller cannot include a banana with the server, the description must say “no banana”.

    We can provide you with a banana smoothie, would that suffice?

    If sunny doesn't accept this offer, I will

    Common cold.
    Low grade fever.
    We'll drop dead soon.

    body battery 5%

    A banana smoothie may cure us, so that the offer has been accepted.

  • @Fourplex said:

    @akerib said:
    I just wired him money because he is from LET. I trust him, but ....

    Don't wire money to some random hosting company. For LET hosts, always use a credit card or PayPal. And I'm saying this as a host who hates how high PayPal fees are.

    I've actually won PayPal chargebacks against two hosting companies when both shut down after I paid. They were DediPath (2023) and GoodHosting (2015).

    I actually only accept PayPal for a reason, even for CC transactions. Heck, I even pay 0.40% extra for dispute protection.

    EDIT: I also remembered another VPS host, NodeJungle which was very similar to OP's, but I paid via PayPal.

    They were completely shady, gave me Scientific Linux when I asked for FreeBSD. Didn't have a working ISO system. Refused to let me mount FreeBSD or get a refund. I ended up sideloading FreeBSD and set up a Tor exit relay in anger allowing everything, even Port 25 to ruin the IP reputation.

    NodeJungle is long-gone but I've run Tor relays for 11 years since then, had multiple independent studies in college about Tor, gave Tor code contributions and run Fourplex allowing exit relays.

    For sure you pay Paypal so after 6 month still have buyer protection after paying VPS for 1.month then stating "I didn't use service".

    but if you had a hosting provider you wouldn't accept Paypal for the same reason, people will start opening fake claims and disputes to get money back.

    I am not defending anyone, but this is what it is!

  • @yoursunny said:
    We expect every server to come with a banana.
    If the server doesn’t come with a banana, it’s an incomplete server and we’ll open a dispute.
    If the seller cannot include a banana with the server, the description must say “no banana”.

    I agree to this. It should be clearly mentioned that we don't offer banana for/on our servers B)

  • xHostsxHosts Member, Patron Provider

    @akerib said:

    @x0x0x said:

    @akerib said:

    @x0x0x said:

    @akerib said: rDNS is part of the expected server/network setup

    No, that's not true. A lot of providers don't offer this.

    We paid for the servers and the IP address, so we have the right to update the rDNS

    If they advertised they supported rDNS, then yes. Or else, no.

    If no, he has to write it on the service description :wink:

    So the provider must list everything that is not included with the server ?

  • yoursunnyyoursunny Member, IPv6 Advocate

    @xHosts said:
    So the provider must list everything that is not included with the server ?

    Correct.
    By default, a server is expected to include:

    • rDNS
    • ISO
    • BGP
    • routed /48
    • DMCA ignor
    • port 25 permanently open
    • CPU 100% allow
    • clean IP
    • Netflix unlock
    • OpenAI accessible
    • .edu email address
    • 🥭
    • banana
    • pushup video
    • @Rubben ass hair
    • two very scary guard dogs
    • one gallon wet platinum lube
    • VirmAche branded business card
    • embroidered backpack
    • RGB keyboard
    • $100 store credits
    • snake oil

    Anything missing would trigger a chargeback unless listed.

    Thanked by 1384_cz
  • Sisters and chickens, dont forget them.

    Thanked by 1yoursunny
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