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Advin Servers - AMD Ryzen 9950X 10 Gbps VPS - Starting at $6/month for 3GB RAM

12357

Comments

  • @advinservers Hi, can you send me the current yabs of the 2 packages Premium S and C2F in Johor, Malaysia? I am confused between these 2 packages, their prices are the same and I don't know which package to buy.

  • @phanduynam said:
    @advinservers Hi, can you send me the current yabs of the 2 packages Premium S and C2F in Johor, Malaysia? I am confused between these 2 packages, their prices are the same and I don't know which package to buy.

    C2F

    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    #              Yet-Another-Bench-Script              #
    #                     v2025-04-20                    #
    # https://github.com/masonr/yet-another-bench-script #
    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    
    Sun Aug 17 05:45:04 PM +08 2025
    
    Basic System Information:
    ---------------------------------
    Uptime     : 1 days, 4 hours, 53 minutes
    Processor  : AMD Ryzen 9 9950X 16-Core Processor
    CPU cores  : 2 @ 4291.932 MHz
    AES-NI     : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM        : 7.8 GiB
    Swap       : 0.0 KiB
    Disk       : 233.2 GiB
    Distro     : Debian GNU/Linux 13 (trixie)
    Kernel     : 6.12.41+deb13-cloud-amd64
    VM Type    : KVM
    IPv4/IPv6  : ✔ Online / ✔ Online
    
    IPv4 Network Information:
    ---------------------------------
    ISP        : Advin Services LLC
    ASN        : AS206216 Advin Services LLC
    Host       : Advin Services LLC
    Location   : Singapore, Central Singapore (01)
    Country    : Singapore
    
    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/sda1):
    ---------------------------------
    Block Size | 4k            (IOPS) | 64k           (IOPS)
      ------   | ---            ----  | ----           ---- 
    Read       | 563.61 MB/s (140.9k) | 2.67 GB/s    (41.7k)
    Write      | 565.10 MB/s (141.2k) | 2.68 GB/s    (41.9k)
    Total      | 1.12 GB/s   (282.1k) | 5.35 GB/s    (83.6k)
               |                      |                     
    Block Size | 512k          (IOPS) | 1m            (IOPS)
      ------   | ---            ----  | ----           ---- 
    Read       | 2.60 GB/s     (5.0k) | 2.75 GB/s     (2.6k)
    Write      | 2.74 GB/s     (5.3k) | 2.94 GB/s     (2.8k)
    Total      | 5.35 GB/s    (10.4k) | 5.69 GB/s     (5.5k)
    
    Geekbench 4 Benchmark Test:
    ---------------------------------
    Test            | Value                         
                    |                               
    Single Core     | 9563                          
    Multi Core      | 17364                         
    Full Test       | https://browser.geekbench.com/v4/cpu/18950123
    
    Geekbench 5 Benchmark Test:
    ---------------------------------
    Test            | Value                         
                    |                               
    Single Core     | 2332                          
    Multi Core      | 4127                          
    Full Test       | https://browser.geekbench.com/v5/cpu/23731399
    
    Geekbench 6 Benchmark Test:
    ---------------------------------
    Test            | Value                         
                    |                               
    Single Core     | 2889                          
    Multi Core      | 5218                          
    Full Test       | https://browser.geekbench.com/v6/cpu/13364976
    
    YABS completed in 9 min 37 sec
    
  • @phanduynam said:
    @advinservers Hi, can you send me the current yabs of the 2 packages Premium S and C2F in Johor, Malaysia? I am confused between these 2 packages, their prices are the same and I don't know which package to buy.

    Premium S

    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    #              Yet-Another-Bench-Script              #
    #                     v2025-04-20                    #
    # https://github.com/masonr/yet-another-bench-script #
    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    
    Sun Aug 17 01:18:58 PM UTC 2025
    
    Basic System Information:
    ---------------------------------
    Uptime     : 38 days, 10 hours, 12 minutes
    Processor  : AMD EPYC 9654 96-Core Processor
    CPU cores  : 4 @ 2399.998 MHz
    AES-NI     : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM        : 7.8 GiB
    Swap       : 0.0 KiB
    Disk       : 117.0 GiB
    Distro     : Ubuntu 24.04.2 LTS
    Kernel     : 6.8.0-63-generic
    VM Type    : KVM
    IPv4/IPv6  : ✔ Online / ✔ Online
    
    IPv6 Network Information:
    ---------------------------------
    ISP        : Advin Services LLC
    ASN        : AS206216 Advin Services LLC
    Host       : Advin Services LLC
    Location   : Singapore, Central Singapore (01)
    Country    : Singapore
    
    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/sda2):
    ---------------------------------
    Block Size | 4k            (IOPS) | 64k           (IOPS)
      ------   | ---            ----  | ----           ----
    Read       | 195.60 MB/s  (48.9k) | 1.60 GB/s    (25.1k)
    Write      | 196.12 MB/s  (49.0k) | 1.61 GB/s    (25.2k)
    Total      | 391.73 MB/s  (97.9k) | 3.22 GB/s    (50.4k)
               |                      |
    Block Size | 512k          (IOPS) | 1m            (IOPS)
      ------   | ---            ----  | ----           ----
    Read       | 2.94 GB/s     (5.7k) | 2.83 GB/s     (2.7k)
    Write      | 3.10 GB/s     (6.0k) | 3.02 GB/s     (2.9k)
    Total      | 6.04 GB/s    (11.8k) | 5.86 GB/s     (5.7k)
    
    iperf3 Network Speed Tests (IPv4):
    ---------------------------------
    Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping
    -----           | -----                     | ----            | ----            | ----
    Clouvider       | London, UK (10G)          | 1.02 Gbits/sec  | 1.43 Gbits/sec  | 151 ms
    Eranium         | Amsterdam, NL (100G)      | 1.02 Gbits/sec  | 1.40 Gbits/sec  | 166 ms
    Uztelecom       | Tashkent, UZ (10G)        | 888 Mbits/sec   | 1.18 Gbits/sec  | 183 ms
    Leaseweb        | Singapore, SG (10G)       | 8.31 Gbits/sec  | 7.00 Gbits/sec  | 2.06 ms
    Clouvider       | Los Angeles, CA, US (10G) | 887 Mbits/sec   | 1.30 Gbits/sec  | 166 ms
    Leaseweb        | NYC, NY, US (10G)         | 642 Mbits/sec   | 979 Mbits/sec   | 221 ms
    Edgoo           | Sao Paulo, BR (1G)        | 518 Mbits/sec   | 666 Mbits/sec   | 343 ms
    
    iperf3 Network Speed Tests (IPv6):
    ---------------------------------
    Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping
    -----           | -----                     | ----            | ----            | ----
    Clouvider       | London, UK (10G)          | 976 Mbits/sec   | 1.42 Gbits/sec  | 151 ms
    Eranium         | Amsterdam, NL (100G)      | 884 Mbits/sec   | 892 Mbits/sec   | 166 ms
    Uztelecom       | Tashkent, UZ (10G)        | 851 Mbits/sec   | 1.50 Gbits/sec  | 183 ms
    Leaseweb        | Singapore, SG (10G)       | 7.64 Gbits/sec  | 7.80 Gbits/sec  | 2.05 ms
    Clouvider       | Los Angeles, CA, US (10G) | 724 Mbits/sec   | 1.27 Gbits/sec  | 166 ms
    Leaseweb        | NYC, NY, US (10G)         | 556 Mbits/sec   | 979 Mbits/sec   | 221 ms
    Edgoo           | Sao Paulo, BR (1G)        | busy            | 551 Mbits/sec   | 354 ms
    
    Running GB6 benchmark test... *cue elevator music*
    
    
    Geekbench 6 Benchmark Test:
    ---------------------------------
    Test            | Value
                    |
    Single Core     | 1605
    Multi Core      | 4499
    Full Test       | https://browser.geekbench.com/v6/cpu/13367749
    
  • @budi1413 @astleyne22 thank you both very much, in C2F malaysia package can you show me the network speed?

  • advinserversadvinservers Member, Patron Provider
    edited August 2025

    @phanduynam said:
    @budi1413 @astleyne22 thank you both very much, in C2F malaysia package can you show me the network speed?

    It would be the same between KVM Premium and Ryzen, because they are connected to the same network.

  • I bought the C2F package and here are the Yabs of the 3rd run

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Yet-Another-Bench-Script

    v2025-04-20

    https://github.com/masonr/yet-another-bench-script

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Mon Aug 18 17:12:16 UTC 2025

    Basic System Information:

    Uptime : 0 days, 0 hours, 5 minutes
    Processor : AMD Ryzen 9 9950X 16-Core Processor
    CPU cores : 2 @ 4291.932 MHz
    AES-NI : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM : 7.5 GiB
    Swap : 0.0 KiB
    Disk : 237.9 GiB
    Distro : AlmaLinux 9.6 (Sage Margay)
    Kernel : 5.14.0-570.33.2.el9_6.x86_64
    VM Type : KVM
    IPv4/IPv6 : ✔ Online / ✔ Online

    IPv6 Network Information:

    ISP : Advin Services LLC
    ASN : AS206216 Advin Services LLC
    Host : Advin Services LLC
    Location : Singapore, Central Singapore (01)
    Country : Singapore

    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/sda3):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 523.98 MB/s (130.9k) 2.63 GB/s (41.1k)
    Write 525.37 MB/s (131.3k) 2.64 GB/s (41.3k)
    Total 1.04 GB/s (262.3k) 5.27 GB/s (82.4k)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 2.61 GB/s (5.1k) 2.65 GB/s (2.5k)
    Write 2.75 GB/s (5.3k) 2.83 GB/s (2.7k)
    Total 5.37 GB/s (10.5k) 5.49 GB/s (5.3k)

    iperf3 Network Speed Tests (IPv4):

    Provider Location (Link) Send Speed Recv Speed Ping
    Clouvider London, UK (10G) 665 Mbits/sec 1.12 Gbits/sec 154 ms
    Eranium Amsterdam, NL (100G) 812 Mbits/sec 1.45 Gbits/sec 161 ms
    Uztelecom Tashkent, UZ (10G) 676 Mbits/sec 1.09 Gbits/sec 183 ms
    Leaseweb Singapore, SG (10G) 8.16 Gbits/sec 6.18 Gbits/sec 2.26 ms
    Clouvider Los Angeles, CA, US (10G) 636 Mbits/sec 683 Mbits/sec 181 ms
    Leaseweb NYC, NY, US (10G) 450 Mbits/sec 955 Mbits/sec --
    Edgoo Sao Paulo, BR (1G) 431 Mbits/sec 613 Mbits/sec 345 ms

    iperf3 Network Speed Tests (IPv6):

    Provider Location (Link) Send Speed Recv Speed Ping
    Clouvider London, UK (10G) 886 Mbits/sec 1.06 Gbits/sec 154 ms
    Eranium Amsterdam, NL (100G) 784 Mbits/sec 997 Mbits/sec 161 ms
    Uztelecom Tashkent, UZ (10G) 668 Mbits/sec 1.08 Gbits/sec 184 ms
    Leaseweb Singapore, SG (10G) 8.13 Gbits/sec 5.98 Gbits/sec 2.58 ms
    Clouvider Los Angeles, CA, US (10G) 729 Mbits/sec 699 Mbits/sec 181 ms
    Leaseweb NYC, NY, US (10G) 439 Mbits/sec 933 Mbits/sec 221 ms
    Edgoo Sao Paulo, BR (1G) busy 501 Mbits/sec 345 ms

    Geekbench 6 Benchmark Test:

    Test | Value
    |
    Single Core | 3019
    Multi Core | 5284
    Full Test | https://browser.geekbench.com/v6/cpu/13384806

    YABS completed in 14 min 25 sec

  • phanduynamphanduynam Member
    edited August 2025

    Looks like the speed in Singapore is not 10gbps as I imagined

  • hezihezi Member

    @phanduynam said:
    Looks like the speed in Singapore is not 10gbps as I imagined

    It is 10gbps. Network is shared unless you want to pay 200x more

  • advinserversadvinservers Member, Patron Provider
    edited August 2025

    @phanduynam said:
    Looks like the speed in Singapore is not 10gbps as I imagined

    It's difficult to get high speeds internationally through iperf3. A lot of the iperf3 servers in the benchmark are very far from the server and are in NA/EU.

    You'll probably be able to come close to the maximum speed by running tests to servers in Asia, such as the result you saw with Leaseweb Singapore where upload speed was 8 Gbps and download speed was 6 Gbps.

    Please note that we don't guarantee 10 Gbps speeds 24x7, it is a shared port (https://docs.advinservers.com/information/network#port-capacities).

  • Lu5ckLu5ck Member
    edited August 2025

    So I opened a ticket about their Malaysia service having UDP being delivered out of order and they try to gaslight me that it is expected to be so while bluntly disregarding that other providers have no such issue.

  • phanduynamphanduynam Member
    edited August 2025

    @advinservers said: Rất khó để đạt được tốc độ cao trên phạm vi quốc tế thông qua iperf3. Nhiều máy chủ iperf3 trong bài kiểm tra chuẩn nằm rất xa máy chủ và ở khu vực Bắc Mỹ/Châu Âu.

    Bạn có thể đạt được tốc độ gần tối đa bằng cách chạy thử nghiệm với các máy chủ ở Châu Á, chẳng hạn như kết quả bạn thấy với Leaseweb Singapore, trong đó tốc độ tải lên là 8 Gbps và tốc độ tải xuống là 6 Gbps.

    Xin lưu ý rằng chúng tôi không đảm bảo tốc độ 10 Gbps 24x7, đây là cổng dùng chung ( https://docs.advinservers.com/information/network#port-capacities ).

    yes, i'm talking about server speeds in asia, specifically in singapore. i don't understand why on VPS Benchmark https://www.vpsbenchmarks.com/compare/performances/yabs and also on yabs in the article, although in the same location in singapore, the Ryzen 9950x plans are on average 1gbps slower than the Epyc 9654 plans.

  • [@phanduynam said]

    yes, i'm talking about server speeds in asia, specifically in singapore. i don't understand why on VPS Benchmark https://www.vpsbenchmarks.com/compare/performances/yabs and also on yabs in the article, although in the same location in singapore, the Ryzen 9950x plans are on average 1gbps slower than the Epyc 9654 plans.

    It's shared port, not dedicated. So it depends on your neighbors / server load / iperf3 servers load.

  • SagnikSSagnikS Member, Host Rep

    @Lu5ck said:
    So I opened a ticket about their Malaysia service having UDP being delivered out of order and they try to gaslight me that it is expected to be so while bluntly disregarding that other providers have no such issue.

    We're not gaslighting you, it is not unexpected for UDP packets to arrive out of order. TCP guarantees sequential packet delivery, UDP does not. It might be occurring due to the paths our primary upstream (Datapacket) takes.

    Thanked by 1MaxTakeba
  • advinserversadvinservers Member, Patron Provider
    edited August 2025

    @phanduynam said:

    @advinservers said: Rất khó để đạt được tốc độ cao trên phạm vi quốc tế thông qua iperf3. Nhiều máy chủ iperf3 trong bài kiểm tra chuẩn nằm rất xa máy chủ và ở khu vực Bắc Mỹ/Châu Âu.

    Bạn có thể đạt được tốc độ gần tối đa bằng cách chạy thử nghiệm với các máy chủ ở Châu Á, chẳng hạn như kết quả bạn thấy với Leaseweb Singapore, trong đó tốc độ tải lên là 8 Gbps và tốc độ tải xuống là 6 Gbps.

    Xin lưu ý rằng chúng tôi không đảm bảo tốc độ 10 Gbps 24x7, đây là cổng dùng chung ( https://docs.advinservers.com/information/network#port-capacities ).

    yes, i'm talking about server speeds in asia, specifically in singapore. i don't understand why on VPS Benchmark https://www.vpsbenchmarks.com/compare/performances/yabs and also on yabs in the article, although in the same location in singapore, the Ryzen 9950x plans are on average 1gbps slower than the Epyc 9654 plans.

    You might get better/different results if you run it at a different time, since iperf3 servers can sometimes be loaded or certain networks can be congested.

    Both of our EPYC 9654 and Ryzen hypervisors are connected to the same switches and same upstreams, so there should not be a network difference between them.

  • Wait 9950X arrived in Johor? Let me check my budget.

  • @SagnikS said:

    @Lu5ck said:
    So I opened a ticket about their Malaysia service having UDP being delivered out of order and they try to gaslight me that it is expected to be so while bluntly disregarding that other providers have no such issue.

    We're not gaslighting you, it is not unexpected for UDP packets to arrive out of order. TCP guarantees sequential packet delivery, UDP does not. It might be occurring due to the paths our primary upstream (Datapacket) takes.

    Even then TCP can also arrive out of order for a variety of reasons and sometimes those are out of the hands of the VPS provider and could happen somewhere upstream or downstream.

    Networking is very very hard to troubleshoot and correctly pinpoint. Blaming the provider is just a cheap shot and it's a risk that you could be dead wrong about it.

  • @SagnikS said:

    @Lu5ck said:
    So I opened a ticket about their Malaysia service having UDP being delivered out of order and they try to gaslight me that it is expected to be so while bluntly disregarding that other providers have no such issue.

    We're not gaslighting you, it is not unexpected for UDP packets to arrive out of order. TCP guarantees sequential packet delivery, UDP does not. It might be occurring due to the paths our primary upstream (Datapacket) takes.

    Shouldn't you take that up with datapacket then? 3ms to Singapore and out of order for that short distance is not a red flag that need to be fixed?

  • Lu5ckLu5ck Member
    edited August 2025

    @MaxTakeba said:

    @SagnikS said:

    @Lu5ck said:
    So I opened a ticket about their Malaysia service having UDP being delivered out of order and they try to gaslight me that it is expected to be so while bluntly disregarding that other providers have no such issue.

    We're not gaslighting you, it is not unexpected for UDP packets to arrive out of order. TCP guarantees sequential packet delivery, UDP does not. It might be occurring due to the paths our primary upstream (Datapacket) takes.

    Even then TCP can also arrive out of order for a variety of reasons and sometimes those are out of the hands of the VPS provider and could happen somewhere upstream or downstream.

    Networking is very very hard to troubleshoot and correctly pinpoint. Blaming the provider is just a cheap shot and it's a risk that you could be dead wrong about it.

    Since when customer can directly contact hosting provider's network carrier to fix something? Pretty sure many network carriers ignores such contact. I think only gsl entertain such direct contact, I guess that is also why their network has less issue.

    Also, I did provide them in the tickets various test results from different users across the globe and also controlled test results using public iperf3 test to prove these users have no issues on their end. Only for their staff to say it is expected aka they don't intent to do anything about it.

    Now, another staff took over the ticket and say will look into it.

  • SagnikSSagnikS Member, Host Rep
    edited August 2025

    @Lu5ck said:

    @SagnikS said:

    @Lu5ck said:
    So I opened a ticket about their Malaysia service having UDP being delivered out of order and they try to gaslight me that it is expected to be so while bluntly disregarding that other providers have no such issue.

    We're not gaslighting you, it is not unexpected for UDP packets to arrive out of order. TCP guarantees sequential packet delivery, UDP does not. It might be occurring due to the paths our primary upstream (Datapacket) takes.

    Shouldn't you take that up with datapacket then? 3ms to Singapore and out of order for that short distance is not a red flag that need to be fixed?

    Out of order isn't really a big problem, especially because it's not abnormal. But if you believe the latency is abnormal, please send a bidirectional MTR.

    Thanked by 1MaxTakeba
  • @Lu5ck said:

    @MaxTakeba said:

    @SagnikS said:

    @Lu5ck said:
    So I opened a ticket about their Malaysia service having UDP being delivered out of order and they try to gaslight me that it is expected to be so while bluntly disregarding that other providers have no such issue.

    We're not gaslighting you, it is not unexpected for UDP packets to arrive out of order. TCP guarantees sequential packet delivery, UDP does not. It might be occurring due to the paths our primary upstream (Datapacket) takes.

    Even then TCP can also arrive out of order for a variety of reasons and sometimes those are out of the hands of the VPS provider and could happen somewhere upstream or downstream.

    Networking is very very hard to troubleshoot and correctly pinpoint. Blaming the provider is just a cheap shot and it's a risk that you could be dead wrong about it.

    Since when customer can directly contact hosting provider's network carrier to fix something? Pretty sure many network carriers ignores such contact. I think only gsl entertain such direct contact, I guess that is also why their network has less issue.

    Also, I did provide them in the tickets various test results from different users across the globe and also controlled test results using public iperf3 test to prove these users have no issues on their end. Only for their staff to say it is expected aka they don't intent to do anything about it.

    Now, another staff took over the ticket and say will look into it.

    You should send those bidirectional mtrs and those pcaps, including trying from different end points.

    You need to do as much as the provider will because they will have flexibility.

    Don't know where in my message I say contact the upstream provider but that's not the process.

    Slow down, you're in good hands and you will get support, but you do need to put in the work.

    Takes two to tango right?

  • Lu5ckLu5ck Member
    edited August 2025

    @MaxTakeba said:

    @Lu5ck said:

    @MaxTakeba said:

    @SagnikS said:

    @Lu5ck said:
    So I opened a ticket about their Malaysia service having UDP being delivered out of order and they try to gaslight me that it is expected to be so while bluntly disregarding that other providers have no such issue.

    We're not gaslighting you, it is not unexpected for UDP packets to arrive out of order. TCP guarantees sequential packet delivery, UDP does not. It might be occurring due to the paths our primary upstream (Datapacket) takes.

    Even then TCP can also arrive out of order for a variety of reasons and sometimes those are out of the hands of the VPS provider and could happen somewhere upstream or downstream.

    Networking is very very hard to troubleshoot and correctly pinpoint. Blaming the provider is just a cheap shot and it's a risk that you could be dead wrong about it.

    Since when customer can directly contact hosting provider's network carrier to fix something? Pretty sure many network carriers ignores such contact. I think only gsl entertain such direct contact, I guess that is also why their network has less issue.

    Also, I did provide them in the tickets various test results from different users across the globe and also controlled test results using public iperf3 test to prove these users have no issues on their end. Only for their staff to say it is expected aka they don't intent to do anything about it.

    Now, another staff took over the ticket and say will look into it.

    You should send those bidirectional mtrs and those pcaps, including trying from different end points.

    You need to do as much as the provider will because they will have flexibility.

    Don't know where in my message I say contact the upstream provider but that's not the process.

    Slow down, you're in good hands and you will get support, but you do need to put in the work.

    Takes two to tango right?

    You made that implication while also made assumptions. including assumptions that I didn't provide them sufficient informations. In case it isn't obvious, @SagnikS is the staff that dismissed out-of-order packets as an issue.

    If one really think about it, it must be silly for other hosting providers like hosthatch, speedypage, kuroit, serverpoint etc. to put effort in ensuring their network reliability. Really must be foolish for the different network carriers to do the same.

    If I didn't know better that even with TCP built-in packet reordering, packet reordering task alone incur extra latency and extra processing power. And due to TCP mechanism, it can incur extra bandwidth if too much out-of-order packets. It is intuitively not something considered as "not a problem". It definitely not something acceptable for latency sensitive applications which I have also kindly indicated in my ticket I am running a game server. Despite that, that said staff still nonchalantly mentioned TCP as if I have control over how the game server is programmed, it is udp game server if it isn't obvious which I also highlighted so in the said ticket.

    Anyway, the owner aka @advinservers took over the ticket and seemingly agreed that is a problem and is looking into it.

  • phanduynamphanduynam Member
    edited August 2025

    @advinservers I think you should update all possible software for your server system to the latest version, this can bring new features, improve performance and network speed, such as: tools, applications, emulators, drivers, bios, firmware, operating system,...

  • SagnikSSagnikS Member, Host Rep
    edited August 2025

    @Lu5ck said: I have also kindly indicated in my ticket I am running a game server.

    We're currently looking into your ticket and will get back to you when we have a response.

    Thanked by 1MaxTakeba
  • MaxTakebaMaxTakeba Member
    edited August 2025

    @Lu5ck said:

    @MaxTakeba said:

    @Lu5ck said:

    @MaxTakeba said:

    @SagnikS said:

    @Lu5ck said:
    So I opened a ticket about their Malaysia service having UDP being delivered out of order and they try to gaslight me that it is expected to be so while bluntly disregarding that other providers have no such issue.

    We're not gaslighting you, it is not unexpected for UDP packets to arrive out of order. TCP guarantees sequential packet delivery, UDP does not. It might be occurring due to the paths our primary upstream (Datapacket) takes.

    Even then TCP can also arrive out of order for a variety of reasons and sometimes those are out of the hands of the VPS provider and could happen somewhere upstream or downstream.

    Networking is very very hard to troubleshoot and correctly pinpoint. Blaming the provider is just a cheap shot and it's a risk that you could be dead wrong about it.

    Since when customer can directly contact hosting provider's network carrier to fix something? Pretty sure many network carriers ignores such contact. I think only gsl entertain such direct contact, I guess that is also why their network has less issue.

    Also, I did provide them in the tickets various test results from different users across the globe and also controlled test results using public iperf3 test to prove these users have no issues on their end. Only for their staff to say it is expected aka they don't intent to do anything about it.

    Now, another staff took over the ticket and say will look into it.

    You should send those bidirectional mtrs and those pcaps, including trying from different end points.

    You need to do as much as the provider will because they will have flexibility.

    Don't know where in my message I say contact the upstream provider but that's not the process.

    Slow down, you're in good hands and you will get support, but you do need to put in the work.

    Takes two to tango right?

    You made that implication while also made assumptions. including assumptions that I didn't provide them sufficient informations. In case it isn't obvious, @SagnikS is the staff that dismissed out-of-order packets as an issue.

    If one really think about it, it must be silly for other hosting providers like hosthatch, speedypage, kuroit, serverpoint etc. to put effort in ensuring their network reliability. Really must be foolish for the different network carriers to do the same.

    If I didn't know better that even with TCP built-in packet reordering, packet reordering task alone incur extra latency and extra processing power. And due to TCP mechanism, it can incur extra bandwidth if too much out-of-order packets. It is intuitively not something considered as "not a problem". It definitely not something acceptable for latency sensitive applications which I have also kindly indicated in my ticket I am running a game server. Despite that, that said staff still nonchalantly mentioned TCP as if I have control over how the game server is programmed, it is udp game server if it isn't obvious which I also highlighted so in the said ticket.

    Anyway, the owner aka @advinservers took over the ticket and seemingly agreed that is a problem and is looking into it.

    I still don't know how you got an implication where...

    @Lu5ck said:

    @MaxTakeba said:

    @SagnikS said:

    @Lu5ck said:
    So I opened a ticket about their Malaysia service having UDP being delivered out of order and they try to gaslight me that it is expected to be so while bluntly disregarding that other providers have no such issue.

    We're not gaslighting you, it is not unexpected for UDP packets to arrive out of order. TCP guarantees sequential packet delivery, UDP does not. It might be occurring due to the paths our primary upstream (Datapacket) takes.

    Even then TCP can also arrive out of order for a variety of reasons and sometimes those are out of the hands of the VPS provider and could happen somewhere upstream or downstream.

    Networking is very very hard to troubleshoot and correctly pinpoint. Blaming the provider is just a cheap shot and it's a risk that you could be dead wrong about it.

    Since when customer can directly contact hosting provider's network carrier to fix something? Pretty sure many network carriers ignores such contact. I think only gsl entertain such direct contact, I guess that is also why their network has less issue.

    Also, I did provide them in the tickets various test results from different users across the globe and also controlled test results using public iperf3 test to prove these users have no issues on their end. Only for their staff to say it is expected aka they don't intent to do anything about it.

    Now, another staff took over the ticket and say will look into it.

    ...I said nothing about contacting the upstream provider, to contact the upstream provider I said blaming the provider (your hosting company, aka the company you raise tickets to) could be completely wrong as there could be an issue upstream and this may or may not be within their control.

    You also haven't really stated what the fault is that your users are seeing/saying. You're running a game server, great! What are your players seeing/feeling :smile:

    I really think you need to re-read my posts because I made no implications or assumptions. I said TCP

    @MaxTakeba said:

    @SagnikS said:

    @Lu5ck said:
    So I opened a ticket about their Malaysia service having UDP being delivered out of order and they try to gaslight me that it is expected to be so while bluntly disregarding that other providers have no such issue.

    We're not gaslighting you, it is not unexpected for UDP packets to arrive out of order. TCP guarantees sequential packet delivery, UDP does not. It might be occurring due to the paths our primary upstream (Datapacket) takes.

    Even then TCP can also arrive out of order for a variety of reasons and sometimes those are out of the hands of the VPS provider and could happen somewhere upstream or downstream.

    Networking is very very hard to troubleshoot and correctly pinpoint. Blaming the provider is just a cheap shot and it's a risk that you could be dead wrong about it.

    Which is completely valid and is the case with a lot of issues.

    I used to work in telco by the way :wink: I know a thing or two.

    @SagnikS said:

    @Lu5ck said: I have also kindly indicated in my ticket I am running a game server.

    I had asked you to mention the actual problem you're encountering, but you never responded to that. If there is an actual problem, we want to know about it, and then we will diagnose and look into resolving it.

    See, you're in great hands! Sagnik and Anush have got you covered!

  • advinserversadvinservers Member, Patron Provider
    edited August 2025

    @phanduynam said:
    @advinservers I think you should update all possible software for your server system to the latest version, this can bring new features, improve performance and network speed, such as: tools, applications, emulators, drivers, bios, firmware, operating system,...

    We already use the latest versions of everything when possible.

    When provisioning new hypervisors, we already update the BIOS and firmware to the latest stable versions. Moreover, we already use the latest stable versions of any software and operating systems that we use.

    We also schedule occasional maintenance to bring our nodes up to date.

    Thanked by 1MaxTakeba
  • advinserversadvinservers Member, Patron Provider
    edited August 2025

    @MaxTakeba @Lu5ck

    Hey everyone, it's alright, there's no need to continue this conversation. I think that this is just a misunderstanding.

    We're already assisting the client in the ticket and we're looking into possible resolutions for their problem. If there is any information we need from them, we'll ask them through a support ticket.

    We do put in a significant amount of money and time into optimizing and improving our network in Johor. Our network is a bit newer, so there can be issues from time to time. If we receive reports, then we do usually thoroughly look into it and try to act on it.

    Thanks for your support!

    Thanked by 2MaxTakeba torsurfer
  • @advinservers said: We already use the latest versions of everything when possible.

    When provisioning new hypervisors, we already update the BIOS and firmware to the latest stable versions. Moreover, we already use the latest stable versions of any software and operating systems that we use.

    We also schedule occasional maintenance to bring our nodes up to date.

    Great, but now I see you are still using noVNC 1.4.0 for the server, which is over 2 years out of date. Please update to noVNC version 1.6.0

  • advinserversadvinservers Member, Patron Provider

    @phanduynam said:

    @advinservers said: We already use the latest versions of everything when possible.

    When provisioning new hypervisors, we already update the BIOS and firmware to the latest stable versions. Moreover, we already use the latest stable versions of any software and operating systems that we use.

    We also schedule occasional maintenance to bring our nodes up to date.

    Great, but now I see you are still using noVNC 1.4.0 for the server, which is over 2 years out of date. Please update to noVNC version 1.6.0

    We'll look into updating it, but there hasn't been many improvements in the past 2 noVNC versions.

  • @advinservers said: We'll look into updating it, but there hasn't been many improvements in the past 2 noVNC versions.

    Also, please update Convoy Panel to the latest version 4.5.0

  • advinserversadvinservers Member, Patron Provider
    edited August 2025

    @phanduynam said:

    @advinservers said: We'll look into updating it, but there hasn't been many improvements in the past 2 noVNC versions.

    Also, please update Convoy Panel to the latest version 4.5.0

    We use a custom fork of Convoy. It already has the latest changes from version 4.5.0.

    I already mentioned above that we use the latest stable versions of software whenever possible. We do audits and update when we find it necessary.

This discussion has been closed.