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$12/Year VPS in Frankfurt + $50 Giveaway – Servitro’s Another LET Post!
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Please reply to tickets. @Servitro
Done
Are u guys able to help me with disk issues and crashes?please let me know.i tried whatever u said including fresh windows reinstall multiple times already.at least respond.u are ignoring both tickets and ignoring me here aswell.
Still haven't received the giveaway prize.No reply to my DM.
Done
Are u going to ignore my ticket entirely?Every ticket being closed by itself after 5-6 days because u dont respond.u are doing really good for a new company.i dont know how u guys are getting the servers but if ur hard disks are not working why dont u focus on fixing them first before trying to get more customers?it wont help u u will lose more customers.ignoring,not responding.going well for a new company guys
They won't respond to my support tickets. The server has been down for hours and there's been no notification or response to the support ticket. I just requested a service cancellation. I hope I can get my money back.
My server is also down.
I guess everyone is having this problem right now, my server is down
likewise, my server is down as well. @Servitro any news?
My VPS has been unreachable for the past four hours + several minutes
So far, the vps has been down for four hours, and no one has answered the ticket. The poor service attitude makes me sad.
？？？？？
nice deal
Same, me too.
Hello Everyone,
We have some unfortunate news to share. The hypervisor server7756 (AMD EPYC 7443P) is currently down. This happened right after we asked the datacenter (Interwerk) to add a 1 TB NVMe drive. Following their checks, they reported that the root disk is broken. Please note this is not due to our actions, we simply requested the drive installation, and we don’t know what exactly caused the failure on their side.
The good news is that all your servers’ .img files are safe, there is no data loss. We have already opened a ticket with the VirtFusion team to help us bring the servers back online as quickly as possible.
We truly understand how important uptime is, and we will compensate everyone for this downtime. We kindly ask for your patience while we work on the recovery.
Thank you for your understanding.
Good luck with recovery! Yet another situation to remind everyone to keep your own backups.
Please send a timely email notification after recovery. Thank you
Sure.
Still down.. Any updates yet? @Servitro
Vps down and support dead, cheap shit
Please read the above message.
another summer host ! team up with @hostslick
Thank you so much
My vps is still down since 2025-08-27 15:10:40 (gmt+3) from my uptime kuma log
Gosh, MJJs, do not be soooo lazy and ready above the announcement.
.> @ChinaCxCoder said:
My Uptime Kuma instance was running on one of these VPSs, but my main monitoring solution is Zabbix so I still got a notification that "Uptime is down" 😂
Update:
We’ve successfully transferred around 70% of the servers’ image files. Within the next 3 hours, all server data will be safely moved to our storage system. After that, we’ll reinstall the hypervisor and upload all the data back, which may take another 20 hours.
Once that’s done, everything will be back online.
The 9950X node is running normally now. The provider has explained the reason for the downtime and is willing to offer compensation time. I don't think we need to be overly critical, but this outage certainly had a negative impact on their reputation. I hope they can resolve these issues soon and get past their 'newbie phase', lol.
Resolved.