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Comments
I mean in a way you're not wrong, the op was clearly delusional in his expectations.
Anyway now he can go find a business to deal with while he grows up and you don't have to not turn him off by accident and get all offended at his expectations.
Positive outcomes all around!
Why illegal? Genuinely curious.
Not correct your assumptions about my situation!
It was very easy, I had a bad night because my 2 servers were production servers not test like your case and I didn’t cry or even said bad words against my provider!
I am professional enough to handle my server from A to Z not requested a single support for any issue 🙂
Therefore, please set and keep being happy with your free server 🙂
What delusional you mean here by your reply??
Basically, in double-entry accounting, at least here, with some exceptions, the system can’t allow deleting any entries, only reversing them. Spreadsheet software allow deletions within the same spread and are therefore not allowed.
Many programs here have a delete button, but the backend will simply save the original entry + a reverse entry.
You can probably create your own spread program redesigned to be compatible with local laws even for Sweden, without too many modifications, but at that point…
Production servers, single point of failure, gazillion dollar lost, sleep deprived, complain publicly. Who's to blame?
Everybody saw how you acted HERE.
As for your problems ("your situation") neither @Verasel nor I nor anyone else (AFAIK) did doubt or deny what happened, (not only) I simply booked it under "shit happens"; the only relevant point then (when shit happens) is how the provider reacts. In this case the reaction of Verasel was nearly perfect. He offered to refund you and put $50 as "I'm sorry" on top.
Your assertions of having no sleep etc. are not the point here. If anything that indicates that you either had no backups or at least not adequate (up-to-date, quickly restorable and/or transferable to another dedi, etc.) backups because otherwise you'd simply have triggered a restore or transfer to another dedi, done, and go sleeping.
THAT is how a true professional would act, well prepared, wrt production servers, and that - unlike your yada yada - would be constructive.
How about YOU calming down and being happy with your refund plus compensation?
You can't have missed him showing his ass right here on LET, more than once even.
He might be fun to hang out with (I guess) if you're in that age bracket and stage of life but you have to be mildly retarded to read his insane ranting and choose to do actual business with him.
Or you have a need for his type of service, I guess. That's fair.
Anyway it was a carefully-camouflaged super-subtle dig at him, you were just collateral damage sorry!
@Verasel has been pretty chill with me. Got a free server on telegram and he even offered me a second one for free, but I didn't want to take advantage like that. I did have the outage yesterday but i mean i have enough servers elsewhere that i can deal with some downtime. Considering the price and level of privacy I'm okay with dealing with some issues here and there, especially considering he's going through personal issues.
I feel like OP kind of went over the top, and low key I'd be down to take over whatever servers he/she cancelled with Verasel. Imagine getting a free month and then also getting a $50 credit
Why assuming that shit happens and not assuming that I have the right to ask and say what happened as he is not replying since the payment date I.e. 1st of August, are you kidding!
I have more than 40 servers with many providers and it is the first time to see this kind of shits happening !!!
I didn’t face to have my server down for 13 hours, no reply from 10 days, what should I do?
Servers are production servers not test servers or server to play with!
Please take rest and find someone else to get +points to have your test servers for free as much time as you can as I don’t have time for this, and the reason made me adding this post that I thought after waiting for 13 hours He may reach post and save my situation 🙂
You are talking like that because you haven’t been put in the same situation so please stop talking about others issues when you have no enough info with details and what happened to only say (shits happens)
I don’t accept shits in this business as I see it only with Verasel situations and no one time it’s 2!
Server deleted two times not one time only
The above is the basic reason, but there’s a lot more to it.
In Denmark (an EU country and neighbour to Sweden), you have to register the software, and there are a lot of rules.
Not all of them are to prevent tax fraud, some are to make it easier for customers who use the software to switch to another system, communicate directly with third-party systems, report VAT, etc.
There are also strict data security rules, so you can’t just install the software on a random server at a low-end provider.
Your can read about it here:
https://danishbusinessauthority.dk/requirements-digital-bookkeeping-systems
What else, Do you think it is a joke! 🙂
I asked for my rights only the refund as service starts on 7th of August and didn’t ask for any compensation
By the way Verasel told me that don’t worry it will not happen again but I insisted on refund and paid more with another provider that I was using before moving to Verasel and he knows that 🙂
Keep calm and use your free server, what else you can do for your free server? 🙂
I love the fact that anything related with Verasel (personal or work) ends up being a drama. He is a diva!
Nothing is free and when I asked for the second server I paid for my servers and paid for both servers renewals, not asked for compensation, I asked for the service that I have paid for it!
Oh it was definitely very very free. Its like I got a $175/mo server for $0 for a whole month. Can't get more free than that. I felt dirty taking the second server for free so I suggested he saves it for another client instead.
Interesting. I guess WHMCS, Blesta and others would not be permitted either.
Don't mean to derail the thread though. @Verasel has always been chill and has given more to this community than most. Seems like OP was very graciously compensated for what was a simple human mistake.
How did I miss these free @Verasel dedicated servers?? 🫠
No, it's not a joke. The real joke is that you're blaming the provider because you couldn't sleep.
You said you're a professional, then you should know better. If your production workloads are important enough, you should have a fail-over in place. Every provider will experience downtime at some point, whether it's intentional or not, short or long. Even GCP recently had a major outage. It's your responsibility to adapt.
You already got your money back. Plus, you received compensation from @Verasel (pretty generous for just 13 hours of downtime). Whether you asked for it or not is irrelevant. You could simply move on and be done with it.
Simple. Because shit does happen and can happen to any of us.
As for your right: of course you have the right to ask and say what happened! But you are far beyond that, you evidently are emotionally driven and on a revenge tour.
Even assuming that that's true, so what? All that means is that so far your were lucky.
That's a shitty situation, yes, I get it. I also get that such an experience can frustrate, I really do.
As for "what should I do?" my, granted, not satisfying answer is "wait and think about constructive options". I also understand that not getting a reply for 10 days is very frustrating and frankly, if I experienced something like that with a production server I'd cancel my service and look for alternatives.
But you see, even @Verasel wasn't angry about you not wanting to keep server(s) with him, in fact he offered you a refund plus some compensation.
TL;DR so far: you had a reason for being dissatisfied and to buy dedis elsewhere. And that is, as far as I've seen here accepted and undisputed here.
But for you the case wasn't closed, nope, you went on a revenge crusade.
So? Did you choose adequately? Did you prepare adequately? Nope, you didn't.
Stop your BS already! What you said there - and many times before - may have been credible at the beginning, but after so many times of obviously being emotionally driven and out for revenge and smearing Verasel as much - and as obtrusively - as possible nobody buys that "I'm the victim!" BS anymore.
And of bloody course you turn to ad hominems and belittle me. And you are dead wrong; I did experience similar situations multiple times and I'm definitely longer in IT and servers/hosting than you are.
So I suggest that you pay up! But fact is that you didn't look for and purchase the most reliable provider and dedi, nope, you looked for and purchased the cheapest one - but you are enraged about the cheapest dedi not offering what large, well known and well reputed - and way more expensive! - dedis offer. And you obviously didn't act and prepare adequately for a production server.
It is better for you not to say something that did not happen or even explaining it, because I have a backup for all of my production servers on more than one server (not waiting for your advice on that), so there is no need to impose a virtual reality from your point of view and find a solution for it!, because I am not waiting for your advice on having a backup for servers!
(Migration takes time)
happy day
I am not revenging at all!!
You need to understand that my main issue was (servers removed from panel twice) one on the beginning the yesterday "SAME REASON"!! conflict with another client - by mistake!
and as you says always shits happens but only with this case not with any other provider that I am working with, Not to belittle Verasel as He was very kind from the beginning till yesterday, but I explained what happened and there is no need to go further into this topic. I solved the problem and replaced the servers with my previous service provider before moving to Verasel "3 Years without single downtime" or even shits that always happens "HERE ONLY"!!
Finished.
Oh, the arrogance. Who the fuck do you think you are to repeatedly belittle others here and/or to basically tell them to shut up?
Great. I almost want to thank you.
I am not arrogant and I apologize to you if this was understood from my words unintentionally, but really what I meant here in my post, I did not mean to insult anyone because the suspicion for the purpose of creating the topic is what made me defend myself and nothing more, and for the second time, Verasel was cooperative on a personal level and the problem that occurred is temporary but was too much time of downtime for no reason and servers removed for second time from account (no control on them from my side) and what I responded with is for clarification and not for an absolutely non-noble purpose
The resident pedophile is not worth your time, he'll keep yapping forever if you give him attention.
Does @Verasel promise 99.99% uptime? I found nothing on his site or LET threads regarding this, but I am not on telegram or server panel.
@HossamEd, long term outages, non-responsive host, losing some data, or whatever low end hosting related... everyone got a fair share of that and went through it. You will manage.
But to get corrupted sociopath @jsg on your neck... the guy who lives in an alternate reality where arguments are won by tiring people with long meaningless essays instead of valid arguments, that's next-level shit. I don't envy you.
OP is incessantly whiney, has all the time in the world to defend his victim-mindset.
You are responsible for 100% of the reality around you, including the things that you think are happening to you.
congrats on the $50 compensation, i'm sure it will be enough to keep your blue checkmark and keeps ragebaiting in $7 male chicken egg auction forums