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Terabit: We're changing, and here's what you need to know!

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  • Congrats mate @SilverCreek

  • zedzed Veteran

    Will you be unilaterally cancelling any paid services?

    Thanked by 1yoursunny
  • defaultdefault Veteran
    edited August 2025

    @zed said:
    Will you be unilaterally cancelling any paid services?

    For now it seems they won't increase price on existing services. But if @SilverCreek decides to do something like that, my guess is that some of current customers will simply leave - this is a low-end market after all.

  • bummer I should> @geo said:

    damn.. never gonna see that $100/yr 5700u again.

    bummer

  • So what cpu model is the basically dedicated 16 GB Memory / 8 vCores / 200 GB NVMe in kansas city and why should I choose you over Advin servers in Kansas city?

  • JohnFilch123JohnFilch123 Member
    edited August 2025

    @bozolover99 said: cpu model

    I have got E5-2670 v3 back in January. P.S. in Montreal.

  • SilverCreekSilverCreek Member, Patron Provider, Megathread Squad

    @bozolover99 said:
    So what cpu model is the basically dedicated 16 GB Memory / 8 vCores / 200 GB NVMe in kansas city and why should I choose you over Advin servers in Kansas city?

    In Kansas, you'll either land on a Xeon (which we're phasing out) or an EPYC 7742, 7402P or similar model (we have some various 7502s, etc.). We're working on bringing Genoa to our Kansas location as well.

  • Congrats @SilverCreek on anything you're expanding! :)

  • fanfan Veteran

    Congrats! Will previous Basically Dedicated get Premium Transit too?

  • Hope you guys could respond to tickets more quickly.

    Thanked by 1zethrus
  • @reizhi said:
    Hope you guys could respond to tickets more quickly.

    Yeah... 5 days and no resolution to my issue, 2 days of lack of response to the support ticket. I have never seen such a useless "support team". :D

    Thanked by 1reizhi
  • @zethrus said:

    @reizhi said:
    Hope you guys could respond to tickets more quickly.

    Yeah... 5 days and no resolution to my issue, 2 days of lack of response to the support ticket. I have never seen such a useless "support team". :D

    Take your time. I've got a reply in 36 days.

    Thanked by 2oloke zethrus
  • Support doesn't exist to be honest.

  • @zethrus said:

    @reizhi said:
    Hope you guys could respond to tickets more quickly.

    Yeah... 5 days and no resolution to my issue, 2 days of lack of response to the support ticket. I have never seen such a useless "support team". :D

    although the owner has recently had a child, this was the exact reason I decided to not renew my services with them.

    Support times really arent the best, although their new discord bot thing for support is cool I guess. Not much help can be done if you have to wait for someone higher up who is busy 24/7, though.

  • MOARRRRRRRRRRR69 96% NOW

  • @fuqet said:
    Support doesn't exist to be honest.

    Award winning, professional support! :# :D

  • zedzed Veteran

    @zethrus said:

    @fuqet said:
    Support doesn't exist to be honest.

    Award winning, professional support! :# :D

    so you're saying support DOES exist

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