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Need Urgent Help - Hostodo VPS Down for a Month, No Response
adanforest
Member
in Help
Hi LET members,
I’m facing a serious issue with my VPS hosted at Hostodo — it's been completely non-functional for over a month.
Here’s what’s been happening:
- I cannot access SSH or VNC.
- I have rebuilt the VPS multiple times, but the issue persists.
- The provider even changed my IP address, but that didn’t solve the problem either.
- Tried reaching out through Live Chat and Email — but no effective response.
- The last reply I received by email was 13 days ago, and it was unhelpful.
- Even their old billing portal throws errors, so I’m unable to manage things properly there either.
At this point, I’m stuck. I just want a working VPS or a fast resolution.
If anyone has had success contacting Hostodo recently or has a direct line of communication with them, I’d greatly appreciate your help.
Are there any faster ways to get their attention or escalate this?
Thanks in advance,
Comments
@Hassan
Can you post the exact reply?
Sounds like its time to switch to another vps host w/ good support!
i don't need to do that, i love hostodo
They have launched a new helpdesk on console, you can try submitting a ticket.
I just rebuilt the server one last time, and surprisingly it's finally working now!
The funny thing is i have rebuild it many times and in the end it work now.
Maybe they just working on it to fix the problem.
You wouldn't be the first to actually trigger a server problem from submitting excessive rebuilding requests.