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FijiHost / MetWeb – Same People, Same Scam – Throttling, Lies, Broken OS, Discrimination

13»

Comments

  • FaramitasFaramitas Member

    @MetWeb said:

    @TimboJones said:

    @Faramitas said:
    I also participated in their OFFER event on LET last time, and the speed was restricted as well. The work order has not been responded to yet.



    https://www.speedtest.net/result/c/ba82e264-f5ac-4dfe-a768-4bf3bc3c4cd5
    The above is my latest speedtest test, which is obviously limited to 1Gbps

    You'd need to test against a known 10Gbps server to be sure, that server might only be 1Gb.

    Check your VPS panel, Bandwidth is still unlimited. portal show cached data.

    SPEEDTEST JUST NOW

  • choppychoppy Member

    @fijihost said:

    @barbaros said:
    @angstrom can you please ask @MetWeb why do they promote their brand then direct customers to Fijihost? I believe that's not allowed.

    FijiHost is not connected with any

    @choppy said:
    TL;DR

    Bought “unmetered 10Gbps” VPS from MetWeb, then told no hardware, pushed to FijiHost.

    Paid via PayPal to personal account.

    Service worked briefly → got throttled multiple times → lied about traffic limits → mirror reinstall broken → support ghosted.

    They hide behind a “no refund after 7 days / 50%+ discount” clause to run the scam long enough.

    They even said “Only you and another Chinese client have issues.”

    I’m from Hong Kong, and yes, that sounds like discrimination.

    🧵 Full Story
    Saw this LET promo from MetWeb:
    🔗 MetWeb Promo – 10Gbps Ryzen VPS with 72% off

    Offer:

    💲 $50.39/year

    ✅ 2 vCPU / 4GB DDR5 / 80GB NVMe

    ✅ 10Gbps Port

    ✅ “Unmetered Bandwidth”

    They explicitly replied in-thread:

    “We don’t limit traffic — even PB-level is okay.”

    I paid. Then came the excuse:

    “We have no hardware available right now.”

    They suggested I buy from FijiHost, which “is the same backend and team.”
    Fine. I went there. But FijiHost only accepted crypto.

    I contacted support and they offered an unofficial PayPal payment to a personal address. (Yeah, sketchy.) I paid again.

    🚩 The Issues Start
    ❌ Throttling & Fake Limits
    A few days in, my speeds dropped. Support asked about my usage (no usage policy was shown before purchase). I explained — they replied some activities like file sharing and P2P are not allowed.

    Later, a 20TB cap was silently applied. I caught it — they said:

    “It’s a bug in our system update.”

    It was lifted… only to throttle again days later.

    📷 iperf3 test results (throttled speeds)
    📷 Speedtest.net results

    🧱 Broken OS Reinstall
    Another huge issue: when reinstalling from their panel, most OS templates produce incorrect SSH login credentials.

    Passwords don’t match

    Can’t log in via SSH

    Reinstalling becomes pointless

    A properly functioning host shouldn’t ship broken templates. This is basic.

    ⛔ No Refund = Pre-Planned Trap
    They clearly use their refund policy as a scam tool:

    ❗ No refund after 7 days

    ❗ No refund with >50% discount
    So they delay, stall, and “throttle” you until that window closes — then you're trapped.

    They abused that exact loophole in my case:

    System breaks

    Speed throttles

    Features restricted

    Refund denied

    👎 Discriminatory Response
    After multiple tickets and no real action, support wrote:

    “Only yours and another Chinese client have problems.”

    📷 Ticket Screenshot – Discriminatory Reply

    I'm from Hong Kong — and this tone is not okay. If you're going to treat users differently based on geography, just say so. Don’t bait us into your offers and punish us for using what we paid for.

    💬 Let’s Talk, LET
    I’m posting this as both a warning and a request for others to speak up.

    If you’ve had issues with MetWeb or FijiHost, please reply or message me.
    This smells like an operation designed to harvest quick money via deep discounts, delay customers out of refund eligibility, then vanish behind vague excuses and broken systems.

    📌 Action Plan
    Filing a PayPal dispute

    Reporting these brands to LET moderators

    Publishing this post on other forums (e.g. HostBalls, Reddit r/VPS, possibly WHT)

    Collecting other victim reports

    If LET cares about its users, MetWeb / FijiHost should no longer be allowed to run promos here.

    Clarification Regarding FijiHost and MetWeb

    FijiHost has never advertised on LET, nor have we ever asked anyone to purchase our services through this platform. We have no connection with MetWeb — the two companies operate independently from different countries and have no business relationship whatsoever.

    Now, addressing the current issue:

    We have long-standing customers who have been using our services without any complaints. At no point did we force or persuade you to buy from us. You voluntarily accepted our terms at the time of purchase. Did you not read and agree to those terms? Did we ever promise unlimited port speed? No — we clearly offer unlimited bandwidth, and that’s exactly what you received. You've already consumed hundreds of terabytes without any throttling or restriction.

    We recently restricted access from China — and yes, that decision was made due to repeated abuse from users in that region. If you consider this discrimination, so be it. You don't need to demand a refund; we will calculate your actual bandwidth usage and issue a refund for the unused portion — even though it's outside our policy.

    As for the customer who claimed their double storage was not applied — please restart your VPS and check again. The upgrade has been applied.

    1bc7cf8940f1ca358e761b0ecf94f334.jpeg
    Now who are you, still We have no connection with MetWeb — the two companies operate independently from different countries and have no business relationship whatsoever ?

  • barbarosbarbaros Member

    @DP ^

    Thanked by 2nghialele DP
  • jsgjsg Member, Resident Benchmarker

    Needful work order issued!

  • DediRockDediRock Member, Patron Provider

    tough situation, hopefully these guys respond and put some communication there to get it all sorted.

  • choppychoppy Member

    333491556f4a6b28727a334104006100.png
    I believe this is another amazing coincidence

    Thanked by 2nghialele tentor
  • nghialelenghialele Member

    Thanked by 2TimboJones fly056
  • choppychoppy Member
    edited July 2025

    A user contacted me and provided me with evidence. Now the ticket has been modified again. How shameless!
    4d7113d3b68eef9407d217f558de42b4.png

  • choppychoppy Member

    @nghialele said:

    I knew this picture would appear.

  • nghialelenghialele Member

    @choppy said:

    @nghialele said:

    I knew this picture would appear.

    Yeah i just wait for confirmation to make it lol

  • choppychoppy Member

    @nghialele said:

    @choppy said:

    @nghialele said:

    I knew this picture would appear.

    Yeah i just wait for confirmation to make it lol

    Perfect fit

  • TimboJonesTimboJones Member

    @MetWeb said:

    @TimboJones said:

    @Faramitas said:
    I also participated in their OFFER event on LET last time, and the speed was restricted as well. The work order has not been responded to yet.



    https://www.speedtest.net/result/c/ba82e264-f5ac-4dfe-a768-4bf3bc3c4cd5
    The above is my latest speedtest test, which is obviously limited to 1Gbps

    You'd need to test against a known 10Gbps server to be sure, that server might only be 1Gb.

    Check your VPS panel, Bandwidth is still unlimited. portal show cached data.

    That's an irrelevant reply to the wrong person.

    :facepalm:

  • TimboJonesTimboJones Member

    @Faramitas said:

    @TimboJones said:

    @Faramitas said:
    I also participated in their OFFER event on LET last time, and the speed was restricted as well. The work order has not been responded to yet.



    https://www.speedtest.net/result/c/ba82e264-f5ac-4dfe-a768-4bf3bc3c4cd5
    The above is my latest speedtest test, which is obviously limited to 1Gbps

    You'd need to test against a known 10Gbps server to be sure, that server might only be 1Gb.

    I have provided my speedtest results.

    https://www.speedtest.net/zh-Hans/result/c/8a49ca8c-b5b7-4ac7-992c-14571f0d6b1a

    It took them a week to reply to my message and make a so-called guarantee. I even suspect that they saw this post and came up with a delaying tactic.

    Not all speedtest servers are 10Gbps capable. One speedtest from one server means very little.

    Use speedtest-cli and test several servers. Give a 10Gbps result from another one of your servers.

    But really, a yabs test showing ALL hitting 900-1000Mbps would be decent proof.

  • choppychoppy Member

    waiting for metweb/fijihost

  • ehabehab Member

    🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥
    🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪
    ⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥
    🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜
    ⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥
    🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥

    checking the above looks good or not.

  • mbjonesmbjones Member

    @ehab said:
    🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥
    🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪
    ⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥
    🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜🟥⬜
    ⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥⚪🟥
    🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥🟥

    checking the above looks good or not.

    Great kitchen backsplash if you are into red. Prob bad though if monitoring tool related.

  • ehabehab Member

    @Faramitas , i hope you recover your loss and learned some experience... this what makes life interesting.

  • ehabehab Member

    @mbjones said:

    @ehab said:
    checking the above looks good or not.

    Great kitchen backsplash if you are into red. Prob bad though if monitoring tool related.

                       ██████████████                 
               ████▒▒▒▒▒▒▒▒▒▒▒▒▒▒████             
             ██▒▒▒▒▒▒          ▒▒▒▒▒▒██           
           ██▒▒▒▒      ░░░░░░      ▒▒▒▒██         
         ██▒▒▒▒    ░░░░░░░░░░░░░░    ▒▒▒▒██       
         ██▒▒    ░░░░██████████░░░░    ▒▒██       
       ██▒▒▒▒  ░░░░██          ██░░░░  ▒▒▒▒██     
       ██████  ░░██              ██░░    ▒▒██     
     ██      ████  ████          ██░░░░  ▒▒██     
   ██                  ██        ████░░██████     
   ██                  ██      ██    ██    ████   
     ██    ████      ██      ██                ██ 
       ████    ██████        ██                ██ 
                              ██             ██   
                               ██        ████
    Thanked by 2MMMMMM dsbnoob
  • ascicodeascicode Member

    More providers, more black sheeps revealing.

  • choppychoppy Member

    @ascicode said:
    More providers, more black sheeps revealing.

    yeap

  • choppychoppy Member
    edited July 2025

    Paypal just get me refunded, I have to say " love you, paypal!"
    Waiting for fijihost/metweb‘s reply. B)
    58ade753fbd50e940a574c9c0d7d17c2.png

    Thanked by 1nghialele
  • kenjing789kenjing789 Member

    @choppy said:
    Paypal just get me refunded, I have to say " love you, paypal!"
    Waiting for fijihost/metweb‘s reply. B)
    58ade753fbd50e940a574c9c0d7d17c2.png

    Rip 0.36$

  • choppychoppy Member

    @kenjing789 said:

    @choppy said:
    Paypal just get me refunded, I have to say " love you, paypal!"
    Waiting for fijihost/metweb‘s reply. B)
    58ade753fbd50e940a574c9c0d7d17c2.png

    Rip 0.36$

    Rip

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