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Ml.cloud Review?

Hello everyone,

Could anyone share their feedback on ml.cloud?

Comments

  • sh97sh97 Member, Host Rep

    Been using them for a couple of months now, 100% uptime so far.
    Have VMs in St Petersburg and Latvia, both are solid. No complaints.

  • @sh97 said:
    Been using them for a couple of months now, 100% uptime so far.
    Have VMs in St Petersburg and Latvia, both are solid. No complaints.

    Thanks for the sharing, what about response on support Tickets and Live Chat?

  • aluyaluy Member, Patron Provider

    owned by yalishanda, "Media Land LLC"
    google those two, and yes it actually is still bulletproof.

    Other than that its actually pretty good, no issues ever

  • @aluy said:
    owned by yalishanda, "Media Land LLC"
    google those two, and yes it actually is still bulletproof.

    Other than that its actually pretty good, no issues ever

    Thanks for the feedback.

  • sh97sh97 Member, Host Rep

    @m3th3lesh said:

    @sh97 said:
    Been using them for a couple of months now, 100% uptime so far.
    Have VMs in St Petersburg and Latvia, both are solid. No complaints.

    Thanks for the sharing, what about response on support Tickets and Live Chat?

    Haven't had to create a support ticket, so don't know about that.
    Contacted live chat once for getting rest IPs, and it was answered in less than 5 mins.

  • @sh97 said:

    @m3th3lesh said:

    @sh97 said:
    Been using them for a couple of months now, 100% uptime so far.
    Have VMs in St Petersburg and Latvia, both are solid. No complaints.

    Thanks for the sharing, what about response on support Tickets and Live Chat?

    Haven't had to create a support ticket, so don't know about that.
    Contacted live chat once for getting rest IPs, and it was answered in less than 5 min

    The problem I’m facing is that while their servers are running fine — and I’m happy about that — they do not respond to support tickets in a timely manner.
    I opened my latest ticket on 9th July, and it is still pending. Although they’ve read my message, there has been no response — not even on the support live chat.

    I’m currently quite concerned: what if the server encounters an issue and no one responds?
    There’s no way for me to access IPMI or the server console either. When I try to access it from their dashboard, it simply says: "Console not available."

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