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ColoCrossing - Poll for Provider Tag

13

Comments

  • NJa64FNJa64F Barred

    @default I think you might be showing symptoms of CDS — ColoCrossing Derangement Syndrome.

    Let’s not gloss over the fact that the control panel software in question released two security updates immediately following the ColoCloud incident. That alone says a lot. Plus they are making more changes from the lessons learned in a future update.

    ColoCloud notified all customers within hours of the event. Anyone who reached out during or after the event got a response, and nearly every message included an apology.

    Was it a frustrating situation? Absolutely. It created a huge amount of work for the ColoCloud team. But they stepped up, communicated quickly, and learned from it.

    Online, no matter how a company handles a bump in the road, there will always be critics. And sure, the response wasn’t perfect, no incident response ever is, but it was far more responsible and transparent than you’re giving credit for.

    I work for a large corporation that has a bunch of companies that 'They dont own' . They surely control them.

    this reply was classic

    1. attack the attacker
    2. vaguely associate the problem with someone else. However dont blame them directly. no libel.
    3. give vague message about 'lessons learned' without any details.
    4. Be sure to mention how hard and fast they worked to take care of the customer

    If it walks like a duck and talks like a duck it is probably a middle management duck.

  • zedzed Member

    I was gonna ask for any examples of the "responsible and transparent" but I genuinely don't want to pick on @jbiloh so.

    Someone else can do it though.

    Thanked by 1default
  • artxsartxs Member

    @zed said:
    I was gonna ask for any examples of the "responsible and transparent" but I genuinely don't want to pick on @jbiloh so.

    responsible and transparent: "Bad news folks. Hacker accessed all our data. You're screwed. Thank you for being a loyal customer. By the way our bank account information has changed for your next invoice."

    Thanked by 1default
  • VoidVoid Member

    I clicked no.
    You can send me my $3/yr VPS now.

    Thanked by 1Rubben
  • defaultdefault Veteran

    @jbiloh said:
    @default I think you might be showing symptoms of CDS — ColoCrossing Derangement Syndrome.

  • People should vote with their wallets

    Thanked by 3tentor n1njax nghialele
  • tarisutarisu Member, Host Rep

    $10

    Thanked by 3oloke cainyxues Void
  • VoidVoid Member

    If we shill hard enough, they might reduce it to $3
    😉

  • @Void said:

    If we shill hard enough, they might reduce it to $3
    😉

  • tarisutarisu Member, Host Rep

    @blu3bird said:

    @Void said:

    If we shill hard enough, they might reduce it to $3
    😉

    My server specialist said this thing only worth $2.

  • defaultdefault Veteran

  • cybertechcybertech Member
    edited June 2025

    so its blamed on @virtualizor

    from now on will be avoiding any provider that uses it.

    even Virmach uses solusvm.

  • @jbiloh said:
    @default I think you might be showing symptoms of CDS — ColoCrossing Derangement Syndrome.

    Let’s not gloss over the fact that the control panel software in question released two security updates immediately following the ColoCloud incident. That alone says a lot. Plus they are making more changes from the lessons learned in a future update.

    ColoCloud notified all customers within hours of the event. Anyone who reached out during or after the event got a response, and nearly every message included an apology.

    Was it a frustrating situation? Absolutely. It created a huge amount of work for the ColoCloud team. But they stepped up, communicated quickly, and learned from it.

    Online, no matter how a company handles a bump in the road, there will always be critics. And sure, the response wasn’t perfect, no incident response ever is, but it was far more responsible and transparent than you’re giving credit for.

    lol

  • JabJabJabJab Member

    Guys please stop, @jbiloh is running out of ways to say the same things all over again in every topic. He must be bored at this point ^.-

  • wadhahwadhah Member, Host Rep
    edited June 2025

    @cybertech said: so its blamed on @virtualizor

    It isnt, it is 100% on colocrossing, most likely a human fault

    which is okay, shit happens, if you acknowledge it and explain how it wont happen again, which they refuse to do

  • angstromangstrom Moderator

    @jbiloh said: Let’s not gloss over the fact that the control panel software in question released two security updates immediately following the ColoCloud incident. That alone says a lot. Plus they are making more changes from the lessons learned in a future update.

    @jbiloh , given that the said Virtualizor bug was patched, do you know when Virtualizor will be available again for VPSes at CC?

    I suspect that I'm not the only user here with a VPS at CC that hasn't been able to use Virtualizor (or VNC) for the past month, which makes the VPS significantly less useful

    I would have asked @ColoCrossing , but their last post here was on May 23rd, which was shortly before the incident, so they're effectively MIA

    Thanked by 2Xrmaddness bula
  • rustelekomrustelekom Member, Patron Provider

    Such voting does not show any democracy. It only shows a reaction to something, like this is shown for movie reviews on Rotten Tomatoes.com. Sometimes movies get low ratings, but this doesn't mean the movie team should be removed from the industry. A civilized society should establish some responsibility for private data leaks. In some countries, there are already laws to address this issue.

    Thanked by 1zmeu
  • ahnlakahnlak Member

    @jbiloh said:
    @default I think you might be showing symptoms of CDS — ColoCrossing Derangement Syndrome.

    Let’s not gloss over the fact that the control panel software in question released two security updates immediately following the ColoCloud incident. That alone says a lot. Plus they are making more changes from the lessons learned in a future update.

    ColoCloud notified all customers within hours of the event. Anyone who reached out during or after the event got a response, and nearly every message included an apology.

    Was it a frustrating situation? Absolutely. It created a huge amount of work for the ColoCloud team. But they stepped up, communicated quickly, and learned from it.

    Online, no matter how a company handles a bump in the road, there will always be critics. And sure, the response wasn’t perfect, no incident response ever is, but it was far more responsible and transparent than you’re giving credit for.

    Respectfully, that's simply not true. They never sent me any sort of notification, and I can't see any official notification or statement anywhere on their own site - the only way I know this event even took place is this thread, and the spam the nice hacker sent me to the unique, hacked email address.

    Communication has been literally zero. Quit trying to gaslight us.

  • defaultdefault Veteran
    edited June 2025

    Many thanks to all the people who voted. At least we expressed our opinion. What staff decides now, it is up to them.

  • zmeuzmeu Member
    edited June 2025

    @rustelekom said:
    Such voting does not show any democracy. It only shows a reaction to something, like this is shown for movie reviews on Rotten Tomatoes.com. Sometimes movies get low ratings, but this doesn't mean the movie team should be removed from the industry. A civilized society should establish some responsibility for private data leaks. In some countries, there are already laws to address this issue.

    ^ like.

    :cookie: pay with crypto if privacy matters.

  • DrNutellaDrNutella Member
    edited June 2025

    This is not up for debate.

    Colocrossing own this forum.
    CC employed directors have told me this themselves and provided proof to me in 2014 and 2015 before giving me a deal and deadpooling shortly after.

    Honestly. They’re not the best host in my book but they’ve been fair. They don’t retaliate against those who speak out against them on the forum. That part I have to respect.

    Other forums owned by host do instant ban to prevent bad PR.

  • angstromangstrom Moderator

    @DrNutella said:
    This is not up for debate.

    What exactly isn't up for debate?

    Thanked by 1jsg
  • @angstrom said:

    @DrNutella said:
    This is not up for debate.

    What exactly isn't up for debate?

    To avoid sounding like a broken wheel. Can you clarify?

    Thanked by 1ServerBachelor
  • angstromangstrom Moderator

    @DrNutella said:

    @angstrom said:

    @DrNutella said:
    This is not up for debate.

    What exactly isn't up for debate?

    To avoid sounding like a broken wheel. Can you clarify?

    You wrote:

    Colocrossing own this forum.

    Why do you think this? (If this is what you meant isn't up for debate)

  • @angstrom said:

    @DrNutella said:

    @angstrom said:

    @DrNutella said:
    This is not up for debate.

    What exactly isn't up for debate?

    To avoid sounding like a broken wheel. Can you clarify?

    You wrote:

    Colocrossing own this forum.

    Why do you think this? (If this is what you meant isn't up for debate)

    I explain it in my post. My interactions with their directors first hand.

    I even considered a trip to say Hi when I was in NY for work back then but I decided against it since I was staying in NYC.

    This is back when they had a real support team. Unless they did a good job lying to us..

  • angstromangstrom Moderator

    @DrNutella said:

    @angstrom said:

    @DrNutella said:

    @angstrom said:

    @DrNutella said:
    This is not up for debate.

    What exactly isn't up for debate?

    To avoid sounding like a broken wheel. Can you clarify?

    You wrote:

    Colocrossing own this forum.

    Why do you think this? (If this is what you meant isn't up for debate)

    I explain it in my post. My interactions with their directors first hand.

    You also wrote:

    CC employed directors have told me this themselves and provided proof to me in 2014 and 2015 before giving me a deal and deadpooling shortly after.

    Even if it's true that CC owned LET back in 2014 and 2015, isn't it possible that this is no longer the case in 2024 and 2025?

    Thanked by 1jsg
  • jbilohjbiloh Administrator, Veteran

    @DrNutella said:

    @angstrom said:

    @DrNutella said:

    @angstrom said:

    @DrNutella said:
    This is not up for debate.

    What exactly isn't up for debate?

    To avoid sounding like a broken wheel. Can you clarify?

    You wrote:

    Colocrossing own this forum.

    Why do you think this? (If this is what you meant isn't up for debate)

    I explain it in my post. My interactions with their directors first hand.

    I even considered a trip to say Hi when I was in NY for work back then but I decided against it since I was staying in NYC.

    This is back when they had a real support team. Unless they did a good job lying to us..

    In 2014, ColoCrossing operated a beautiful office in the Buffalo suburbs. The following year, we moved into a much larger space in downtown Buffalo, in the same building as our primary datacenter.

    Fast forward 10 years, and ColoCrossing still maintains that same large downtown office, staffed 24/7. You’ll find plenty of photos of our team and workspace on our website and social media.

    That’s why I found your comment about a "real support team" a bit puzzling.

    Thanked by 1DrNutella
  • @jbiloh said:
    Fast forward 10 years, and ColoCrossing still maintains that same large downtown office, staffed 24/7. You’ll find plenty of photos of our team and workspace on our website and social media.

    "Username: jbiloh
    Do you own, operate, or work for a hosting provider? No"

    so... which is it?

    Thanked by 2Rubben Marx
  • @jbiloh said:

    @DrNutella said:

    @angstrom said:

    @DrNutella said:

    @angstrom said:

    @DrNutella said:
    This is not up for debate.

    What exactly isn't up for debate?

    To avoid sounding like a broken wheel. Can you clarify?

    You wrote:

    Colocrossing own this forum.

    Why do you think this? (If this is what you meant isn't up for debate)

    I explain it in my post. My interactions with their directors first hand.

    I even considered a trip to say Hi when I was in NY for work back then but I decided against it since I was staying in NYC.

    This is back when they had a real support team. Unless they did a good job lying to us..

    In 2014, ColoCrossing operated a beautiful office in the Buffalo suburbs. The following year, we moved into a much larger space in downtown Buffalo, in the same building as our primary datacenter.

    Fast forward 10 years, and ColoCrossing still maintains that same large downtown office, staffed 24/7. You’ll find plenty of photos of our team and workspace on our website and social media.

    That’s why I found your comment about a "real support team" a bit puzzling.

    Oh I left out an important fact.
    All my interactions for sales were through HVH even though I connected with folks at CC. They told me it’s the same company. Same with chicagoVPS. Also told me back then it’s the same support team.

    Also @jbiloh is talking like he works for CC and someone said he owns the forum in this same thread. I think everyone is reading this right?

    So back to what I said before. I don’t hear the forum changed ownership and I think CC is respectful of free speech. That’s it.

    Note - never had issues with ColoCrossing. Just HudsonValleyHost which they also own.

  • eb1995eb1995 Member

    I voted no, like no port 25 but other than that everything’s been fine and non-refundable.

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