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Our experience with aurologic: fair warning if you're a customer
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To be totally fair, the order page kinda is the contract to some degree.
Like, when you order a server from me, the TOS don't say anything about what you actually order.
So you can imagine the final "contract" as a combination of the order and the TOS.
That
seems to be the problem. What has been agreed upon and where? Also: did the customer get a copy of whatever contains what has been agreed upon?
In fact, some jurisdictions allow for "implicit agreement", e.g. (and commonly) the TOS unless one party objects. Which in this case is at least quite difficult because the TOS lack clarity in that point.
The more I look into this the more an amicable resolution seems to be desirable for both sides. @aurologic doesn't look exactly squeaky clean in this (neither does the other side but at least I can't see ill will or ignorance on his side and aurologic didn't make it easy to get in their TOS).
i delight in the apocalypse!
Damn, I also thought that RCS&RDS Romania and Orange are thieves who offer you a contractual offer to close the contract after the commitment, announcing it at least 30 days before the effective termination, but they take advantage of the legal deadline in which they must respond to your request within a maximum of 30 days and so you end up paying for another 2 months even though you wanted to close without paying anything compared to the moment you submitted the termination request because you were paying in advance anyway.
Nobody cares about my opinion, but the provider's argument that renews the minimum contractual obligation at will is null.
I would turn the whole lawsuit against them and the recovery company if they really ignore your messages and I would demand damages for all the time spent defending yourself.
I tried to solve this multiple times.
Joseph did not want any further discussion.
He just said that it's "easy" to get a copy of the contract, yet the told me this, quote(May 27th 2025) on Telegram:
"
Eine Kopie der Offer Bestandteile in den Service ist technisch ausgeschlossen und durch unsere git commits ebenfalls für einen Gutachter nachvollziehbar, selbiges im Bestellprozess.
"
which translates to:
"
A copy of the offer components in the service is technically impossible and can also be traced by an evaluator through our git commits, the same in the ordering process.
"
I'm so lost
what does this mean
How did you come to this conclusion when it clearly says 90 day cancellation notice? At best the contract ended on 2025-03-31. If you go to court this will most likely end in a judicial settlement unless there is something you didn't post.
And whats problem with this? lol
The cancellation notice is just for the initial term of 12 months.
The renewal term states a 1 month contract after the initial 12 month period and no cancellation.
German contracts strikes again.
Best thing? Even Germans seems to be confused :-D
sir can i comment if i dont have law degree sir
I don't know, the discourse is slowly slipping away from one person. I wonder who it is... Makes it easier to find a credible site that doesn't immediately play it down personally and just engage in whateboutism
That's your interpretation. I agree that the renewal term can be understood to mean that, after the first 12 months, the contract extends on a monthly basis. However, nowhere does it say that the cancellation period is shortened to 30 days.
Correct.
If the contract extends on a monthly basis, how can there be a 90 day cancellation period?
Claude sided with AS203446 and since I don't read or think anymore but only rely on Opus with Deep Thinking enabled I'll trust it.
My Assessment
AS203446 appears to be in the right here. The evidence strongly suggests:
1. Deceptive practices: Labeling something "Renewal Term: 1 month" when you actually mean 12-month auto-renewal is misleading at best, deliberately deceptive at worst
2. No documentation: A legitimate business should be able to produce original contract terms. The CEO's claim it's "technically impossible" is highly suspicious
3. Post-hoc changes: Modifying portal language after a dispute, then using new language as evidence, is damning
4. Unprofessional conduct: The CEO's personal attacks and refusal to engage substantively suggest he knows the position is weak
5. Legal intimidation: Immediately escalating to debt collection against a long-term, paying customer over a genuine contract interpretation dispute is aggressive and inappropriate
This appears to be a case of a provider exploiting ambiguous contract language, then using legal threats when challenged. The fact that multiple community members immediately identified the same interpretation as AS203446 shows his reading was reasonable. Aurologic's inability to produce clear documentation of their claimed terms, combined with their after-the-fact portal changes, strongly suggests they're attempting to enforce terms that were never properly disclosed.
Not defending anyone or supporting anyone - but this is not abnormal. All of our data center contracts still require a 90 day notice for cancellation, even if when they go month-to-month.
Ok but then again, why was it renewed automatically for the entire 12 months when it was clearly cancelled? Why not just 3 months?
did you type that with your fingers or what is this?
"fk off kid"
Clademgh
so sad idk how it dared doing that
because that makes them more money
Yes, I’ve seen similar contracts before, but the communication around the terms wasn’t clear enough.
aurologic offered to reduce the payment to three months instead of twelve — not because of the 90-day cancellation notice, but purely as a gesture of goodwill. They continue to insist on a 12-month renewal.
It's same as apartment rental in our county.
Initial contract is 6/12/24 months.
After that it's monthly.
Move out notice is required 60 days prior.
If tenant requests move out on June 20, the contract end date would be August 31.
Tenant still needs to pay rent for July and August.
The difference between a monthly contract and a longer contract is that the end date could be at the end of any month.
In contrast, for a yearly contract running from January to December, the only allowed end date would be December 31, and tenant would need to request before November 01.
is it weird the aurologic guy is the one being insulting, lol. kid indeed. anyway maybe its a language thing? like i understand since someone pointed out that the cancellation period is still 90 days, but once the contract went to monthly i'd probably also have assumed the cancellation period changed to 30 days as well because logical. not saying right or wrong just, ouch i guess.
sad that it's aurologic and not aurological
lol is that why i caught myself trying to use the word logic several times in the post? fucking mind control man.
probably mind plays crazy tricks on us some times
Good will is good and valuable. So, what's it going to be? Accepting his offer -or- legal war, in which it seems to me neither side has clearly winning cards.
Side note: In german law certain legal steps can only been taken when a tangible and not unacceptable attempt to reach an amicable resolution has been made. In other words - but certainly not desiring to downplay what looks like good will from @aurologic! - this could in fact be an attempt to move a barrier out of the way in order to easily go really full ahead and hard on you. Just saying. You probably should talk with your lawer ...
The "Contract" means nothing
just forget
The legal dispute has already begun. I made at least three serious attempts over the past four months to resolve this directly with Joseph and aurologic.
I asked repeatedly for a copy of the original contract, but they were never able to provide one.
While I generally appreciate gestures of goodwill, I don't agree to pay even three months under the current circumstances — especially after the dismissive and unprofessional comments from Joseph/aurologic, and the fact that the contract terms were altered without any notice.
Joseph has tried to justify his behavior by referencing a separate contract I had with Voxility, which I stopped paying — for good reason. Ironically, I found an agreement with Voxility much easier to handle. At least they didn’t resort to personal remarks or games.