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LMFAO
they explain like you really a 5
Yeah, but it's not just bad, now there are serious consequences from that bad (such as customers getting spammed and scammed by other parties).
My popcorn has gone stale
That's because they do damage control while ignoring the issue in hopes it will go away. This is one of the mechanisms to reduce the volume of protest. If outcry keeps going, I guess the next step will be the setting of material to sink - but I can't know the future.
For the record, that email notification didn't get sent to everyone whose data got leaked - they sure as hell didn't bother sending me any notification at all but happily the spammers who downloaded that database are generously letting me know that my PII has been leaked.
So no, they haven't informed (all) customers and don't seem to care about it.
You can argue that they're somehow blameless in this mess, but quit trying to gaslight us into believing that they even tried to handle it properly.
When you put it like that, one might dare to think of some plot twist in which hackers cared more about ColoCrossing customers than ColoCrossing itself. Let's not forget though that hackers made the leakage available to public, while also using the passwords to gain deeper access onto servers, or onto the services hosted on those servers, or onto customer email accounts.
Oh hey this thread, I almost forgot about it thanks for bumping it guys. Has CloudColo notified their customers yet?
The better question is will they ever be open and transparent about this incident?
Who just got a ChatGPT invite from Linux.do?
https://imgur.com/a/vAbA8VL
https://www.ftc.gov/business-guidance/resources/data-breach-response-guide-business
@ColoCrossing @CVPS_Chris
Well it got handled fast so that's the positive.
two more weeks guys, LET jannies will take actions, trust the plan.
Now I'm getting spam on my registered email with them and they want me to pay $5 dollars to change it. Fuck 'em, I hope they do get banned although I know they won't... Worse providers are still being featured here constantly
yikes, messy as...
Wait, Colocrossing is wanting you to pay them $5 to change the email address you have on file with them?
Did I read that correctly?
Any proof of this? This is completely absurd if true.
I encountered this as well for an unrelated issue prior to this breach. I tried to change my email a few months ago because I never received anything to my MXRoute email - they were sending from sendgrid.net directly rather than through colocrossing.com. They simply replied to my ticket with "We can change the email address on file for $5. Please suggest." Never changed my email, and I didn't get the initial breach email either.
If true, CC is truly damned.
Or would be, in a just world...
I know its an absurd thing, but we do it too. Hear me out first…
We have a lot of people who abuse the system, where they know they can’t signup due to our fraud checks, so they just purchase a full account from an existing client.
Now, from a legal perspective, we are supposed to keep up to date information on file in case of any abuse, but if the account is sold - the information we have is absolete and we will be penalized.
Hence, that $5 we charge has worked wonders and it literally dropped the amount of account sharing/selling incidents to zero.
It’s more of a deterrent than actual revenue stream.
Thoughts?
Are you familiar with GDPR's Right to Rectification? Or do you just not have any EU/UK customers?
So they are OK to pay for buying the account from someone else, but if you ask 5 USD more to change email they refuse to pay it, hence people stopped buying accounts?
Yeah, that doesn’t make any sense at all, 5 USD is nothing considering they need someone else’s account.
Doesn’t make sense at all.
Let's just save this bookmark and spam it always if ColoCrossing will post any deals on the forum, if they won't get banned.
Mjj logic. You'd be surprised to see how much money scalpers make at NodeSeek.
I guess I understand your perspective, but I have to say that if I ever encounter this charge I'd just drop you as a provider rather than pay. I know I'm ancient but I continue to be amused/amazed by the ways business come up with to annoy legitimate customers in the name of .. what even is this? Security?
Personal view of course and clearly I've not run into this before/yet.
(btw your signature leads to your LET profile, in case it's not intentional. I was trying to figure out who your business is)
You also don't get any emails from them with your MXRoute email?
LET knows a spell of "hide from the frontpage" as they did with another thread regarding offer thread spam
Just remember. Blue and purple. Untouchable.
I’m lowkey liking the compensation in terms of ChatGPT teams subscription, whoever sent it. Any idea what the catch is? Will the owner have access to all the stuff we send?
https://imgur.com/a/HvYoXM4