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CLAWCLOUD offers two different product series: Cloud series and China Optimized series. The China Optimized series has been specifically optimized to provide Chinese users with enhanced stability and speed. However, these series rely on three major telecom operators from China, which are scarce and highly sensitive, resulting in inherent limitations in stability.
Since November last year, we have observed large-scale misuse, which has significantly impacted the network stability of the China Optimized series. To ensure a fair and consistent experience for all users, we have had to implement speed restrictions on China Optimized series. This adjustment was clearly communicated to users in our announcements.
Additionally, as of January this year, we have transitioned the China Optimized series to a flexible monthly subscription. Users can easily cancel their subscriptions at any time and adjust their plans according to their needs. Since the launch of the China Optimized series, 91.16% of users have opted for the monthly subscription.
We always prioritize user experience and strive to support legitimate use cases and everyday needs as effectively as possible. We are fully committed to continuously improving our services in response to the feedback and concerns that have been raised.
In addition, we offer flexible purchasing options and a transparent refund policy, reflecting our confidence in the quality of our service. We understand that some users may feel unsatisfied with their experience, and we sincerely regret any inconvenience caused.
We also sincerely apologize for any spam caused in the community.
If you have any questions or suggestions, please feel free to contact our customer service team. We are committed to providing better service in the future!
Sorry, I shouldn't have used more than 1GB of Transfer.I am an abusive user.
~~Idle Latency: 0.79 ms (jitter: 0.01ms, low: 0.78ms, high: 0.81ms)
Download: 9.71 Mbps (data used: 11.9 MB)
1.10 ms (jitter: 0.11ms, low: 0.80ms, high: 1.42ms)
Upload: 10.10 Mbps (data used: 14.5 MB)
0.93 ms (jitter: 0.08ms, low: 0.80ms, high: 1.39ms)
Packet Loss: 0.0%~~
oh,my mistake,i used over 10g insead of 1tb according to the contract , that's definitely abuse.
it's a scam
We also sincerely apologize for any spam caused in the community.????? Are user complaints and grievances called spam? Is normal use called abuse? Holy shit!
First of all, I want to talk about how you define "large-scale misuse". There is no clear rule at present. In addition, the speed limit rules that are launched are not fully informed to users before purchase. During the user's use, you secretly launch unknown speed limit rules, under the slogan of preventing abuse, to affect the normal use of all users. In addition, your work orders are very perfunctory to users.
Don't talk about your refund policy here. I paid $33.6 for a six-month user and renewed for six months in advance, but you don't provide a refund at all!
I am very disappointed with you. I registered this account to prevent others from being deceived!
Finally, I wish you to close down soon.
joker🤡
Some ClawCloud users have taken screenshots of their speed limits being limited
The product I purchased is not the China-optimized version, but your high-spec offering. So please explain the throttling issue!
Relevant evidence is as follows:
https://lowendtalk.com/discussion/comment/4428134#Comment_4428134
You are scammers — after scamming Chinese users, now you're targeting foreigners. LET should ban unethical providers like you.
@JackH @trewq @jbiloh @FAT32
Dear Admins of LowEndTalk.com,
This merchant is very dishonest. They did not inform users of the speed limit rules before purchase. Secondly, they secretly put the speed limit rules online during use and did not inform users of the complete rules in time. In addition, one month after purchasing the server, the merchant did not provide a refund service. This is very dishonest. In order to prevent more users from being deceived, it is recommended to close the merchant account.
joker🤡
scammer.
OMG
> If you have any questions or suggestions, please feel free to contact our customer service team. We are committed to providing better service in the future!
Server Specs
CPU
2 vCPU
RAM
2 GiB
Storage
40 GiB
Bandwidth
1000 Mbps
Transfer
1000 GB (Used 35.0 GB)
Reset Transfer
Reset Transfer Date
2025-06-01 00:00:00
VDS used 35G of traffic in 23 days and this is what you call abuse?
Don't answer questions in a kindergarten tone! What we need is for you to answer the question positively.
Your Ticket replies have no customer service at all, I have not gotten any reply to my Ticket for 13 days.
Pants on Fire !!!! A fraudulent company with false advertising!
The administrators of LET, just coldly watch the scammers continue their scam and do nothing! This is shameful pathetic!
What a joker, you should get out of here.
large-scale misuse?
I am an abusive user 😭😭😭
I shouldn't have used more than 1GB of Transfer
CLAW keeps claiming that users are abusing the service but fails to provide any proof of abuse. Unilaterally throttling speeds is a breach of contract.
Moreover, this company is a Chinese company, yet it discriminates against customers from China. Merchants with such racial and regional discrimination should get out of LET!
The speed throttle has been seen in every single one of your services, as shown in various pages. Do you think we're stupid?
You're supposed to punish the abusers, not all users in general.
Again, if you were acting against these "ilegitimate use cases" you wouldn't have to throttle legitimate users
You don't get to decide 7 pages full of people being ripped off by your company is "spam".
My suggestion: Learn some shame in the two months I estimate you've got before you deadpool.
I think the point of contention is that ClawCloud can't accurately distinguish between normal users and actual abusers. It has adopted a one-size-fits-all policy and imposed a strict speed limit of 1 to 50 Mbps on all users, which infringes on the usage rights of normal users.
Could you pls explain that why my data is consumed by 10%(217GB/2000GB), then the bandwidth is limited to 10%(100Mbps) or even less of the initial(1000Mbps) purchase agreement? Are you meaning that 10% of data usage is a kind of misuse/abuse of your network?
THE SPEEDTEST IS DONE WITH YOUR OWN LOOKING GLASS!!!
Besides, your ticket system seems reply by some kind of AI of the first reply, not real staff, and the second reply often comes more than one week later? Could you give us a explaination?
Last but not least, since you sell so many special offers in CLOUD and CHINA OPTIMIZED, why you claimed that large-scale misuse ON CHINA OPTIMIZED? Is that because the bandwidth cost of CHINA OPTIMIZED is more than that on CLOUD, and you want to oversell more to low down the user experience?
Now I see why they got banned so fast in the other forum.
Wow, how can someone be so shameless?
`> @CLAWCLOUD said:
Looking my eyes! Joker🤡

Feedback from Cloud Series Users
Purchased on January 9 and used very little since then. These are the login records:
root@s26863:~# last root pts/0 120.xx.xx.xx Thu May 22 16:08 still logged in root pts/0 120.xx.xx.xx Fri Jan 24 08:40 - 12:33 (03:53) reboot system boot 6.1.0-29-cloud-a Fri Jan 24 08:09 still running root pts/0 120.xx.xx.xx Tue Jan 21 08:38 - 20:30 (11:51) root pts/0 120.xx.xx.xx Mon Jan 20 18:46 - 21:25 (02:38) root pts/0 120.xx.xx.xx Thu Jan 9 12:35 - 16:00 (03:24) reboot system boot 6.1.0-28-cloud-a Thu Jan 9 12:31 still runningThe statistics(https://hetrixtools.com/report/uptime/51031c09ee8732ad38ea935bd0850484/) are based on data uploaded every minute, and the bandwidth usage is calculated using the average speed.
There is also vnStat monitoring (installed later, so about 6GB is missing; there’s also a timezone issue—part of the first 30 minutes was counted as the 22nd).https://vnstat.zabc.net/
At 3:48, the network was stopped in preparation for disconnection.


Tested again at 3:59.
`
## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##
Fri May 23 03:59:39 CST 2025
iperf3 Network Speed Tests (IPv4):
iperf3 Network Speed Tests (IPv6):
Provider | Location (Link) | Send Speed | Recv Speed | Ping
----- | ----- | ---- | ---- | ----
Clouvider | London, UK (10G) | 34.5 Mbits/sec | 37.3 Mbits/sec | 231 ms
Eranium | Amsterdam, NL (100G) | 33.3 Mbits/sec | 37.1 Mbits/sec | 241 ms
Uztelecom | Tashkent, UZ (10G) | 37.1 Mbits/sec | 37.2 Mbits/sec | 184 ms
Leaseweb | Singapore, SG (10G) | 37.5 Mbits/sec | 38.4 Mbits/sec | 73.1 ms
Clouvider | Los Angeles, CA, US (10G) | 37.2 Mbits/sec | 37.7 Mbits/sec | 124 ms
Leaseweb | NYC, NY, US (10G) | 36.7 Mbits/sec | 37.6 Mbits/sec | 157 ms
Edgoo | Sao Paulo, BR (1G) | 25.1 Mbits/sec | 36.6 Mbits/sec | 307 ms
`
The YABS benchmark was run at 2:12—it was the very first test.
`
## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##
Yet-Another-Bench-Script
v2025-04-20
https://github.com/masonr/yet-another-bench-script
## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##
2025-05-22 18:12:48 (19.5 MB/s) - written to stdout [45365/45365]
Thu May 22 18:12:48 UTC 2025
Basic System Information:
Uptime : 118 days, 10 hours, 2 minutes
Processor : Intel(R) Xeon(R) Platinum
CPU cores : 1 @ 2499.998 MHz
AES-NI : ✔ Enabled
VM-x/AMD-V : ❌ Disabled
RAM : 1.9 GiB
Swap : 1024.0 MiB
Disk : 19.6 GiB
Distro : Debian GNU/Linux 12 (bookworm)
Kernel : 6.1.0-29-cloud-amd64
VM Type : KVM
IPv4/IPv6 : ✔ Online / ✔ Online
IPv6 Network Information:
ISP : Alibaba (US) Technology Co., Ltd.
ASN : AS45102 Alibaba (US) Technology Co., Ltd.
Host : Alibaba.com LLC
Location : Tokyo, Tokyo (13)
Country : Japan
fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):
iperf3 Network Speed Tests (IPv4):
iperf3 Network Speed Tests (IPv6):
Geekbench 6 Benchmark Test:
Test | Value
|
Single Core | 715
Multi Core | 717
Full Test | https://browser.geekbench.com/v6/cpu/12086621
YABS completed in 23 min 43 sec`
https://www.nodeseek.com/post-346313-1
It has risen to the level of discrimination against Chinese people. Our great country will never tolerate such an IDC company! Please take care of yourself!
goodbye
Joker Claw🤡
1Gbps ❌
5Mbps Always ✅
Fuck off plz
We also sincerely apologize for any spam caused in the community.???
You are being extremely offensive and offensive with this statement!
I don't understand what the administrators of the LET are doing?
Look in my eyes! Answer me!
I believe that the Chinese have publicized your company’s actions on major social platforms. I hope you will take care of yourself!
1Mbps Always ✅