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Botched server delivery - what compensation is fair to ask?

13»

Comments

  • @Arc said:

    @TimboJones said: 10 day delivery

    That thread was already marked as resolved, and the issue clearly mentioned was related to RAM and RAID.

    Also, I had already flagged the CPU mismatch on the 27th after checking the iDRAC.

    Would really appreciate it if we could avoid reopening closed discussions unless there's something new to add.

    Not tryna sound rude btw sorry :sweat_smile:

    You didn't respond to the point.

    "-The server delivery was delayed by nearly a month"

    So was delivery actually 10 days or closer to a month? I misremembered it as "over a month" instead of "nearly a month", but still.

    1. There was no info about compensation when you ordered. So you are not eligible for one. If service provider would agree that for every week of delay you get X - this would be different story.

    2. If something is not on stock many things can go wrong with delivery. I be

    3. Looks like this provider is not profesjonal at all. Move your business elsewhere

  • yoursunnyyoursunny Member, IPv6 Advocate

    Mentally strong provider only accepts order for inventory in stock.
    This applies to both @Ian_Dot_Tech and @Arc .

    Thanked by 1tentor
  • ArcArc Member, Host Rep

    @yoursunny Hey , we had another server as fallback being setup within a few days so we shifted our clients there (whoever wanted to , please read my response before for the complete brief) its just there was a slight delay to my clients.

This discussion has been closed.