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NameCrane Singapore Is Here! Shared & Reseller Hosting, Ryzen, NVMe + New Discounts

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Comments

  • shtechshtech Member

    @Francisco said:

    @shtech said:
    For the past 2 weeks I've had major downtime issues with namecrane shared hosting (DA). It was great before that :/ Support says they are working on MySQL service upgrades but no definite ETA.

    Lv04s has some insane sql load that we are moving to a new product. Mikes going deal with the users with some blunt force for now but I’m hoping to have things coded today :) then I’ll make a trip to the DC later tonight to rack up.

    Francisco

    Thanks for the reply. unfortunately this constant downtime is still ongoing so I will have to move to a different server.

    Thanked by 1Ahui
  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @shtech said:

    @Francisco said:

    @shtech said:
    For the past 2 weeks I've had major downtime issues with namecrane shared hosting (DA). It was great before that :/ Support says they are working on MySQL service upgrades but no definite ETA.

    Lv04s has some insane sql load that we are moving to a new product. Mikes going deal with the users with some blunt force for now but I’m hoping to have things coded today :) then I’ll make a trip to the DC later tonight to rack up.

    Francisco

    Thanks for the reply. unfortunately this constant downtime is still ongoing so I will have to move to a different server.

    Shared sql got finished a couple hours ago so we are about to start pulling the heaviest users off. I’ll be posting the public beta in a couple hours.

    Francisco

  • suutsuut Member
    edited April 2025

    Can I set up a ssh account? I need to log into ssh to run some commands.

    php artisan migrate
php artisan setup:complete
php artisan registeruser --admin
  • nick_nick_ Member

    @suut said:
    Can I set up a ssh account? I need to log into ssh to run some commands.

    php artisan migrate
php artisan setup:complete
php artisan registeruser --admin

    You can ssh to the server via port 53667. IIRC, it works out of the box although there is no Terminal in DA.

    Thanked by 3suut marian NameCrane
  • suutsuut Member

    @nick_ said:
    You can ssh to the server via port 53667. IIRC, it works out of the box although there is no Terminal in DA.

    Thanks bro!

    Thanked by 1nick_
  • NameCraneNameCrane Member, Patron Provider

    @suut said:
    Can I set up a ssh account? I need to log into ssh to run some commands.

    php artisan migrate
php artisan setup:complete
php artisan registeruser --admin

    Thanks @nick_ for sharing details, but yes - SSH enabled on all plans.

    Usually when SSH isn't enabled you've got a reseller and forgot to give 'SSH Access' permissions in whatever package you assigned that account.

    Thanked by 3suut nick_ nghialele
  • FranciscoFrancisco Top Host, Host Rep, Veteran

    The crate has been picked up and is enroute to NL :)

    Francisco

    Thanked by 6COLBYLICIOUS JohnFilch123 nghialele Ympker hakurin mupp
  • COLBYLICIOUSCOLBYLICIOUS Member

    @Francisco said:
    The crate has been picked up and is enroute to NL :)

    Francisco

    <3

  • COLBYLICIOUSCOLBYLICIOUS Member

    @Francisco said:
    The crate has been picked up and is enroute to NL :)

    Francisco

    Will be there any downtime (I guess yes) when you will move to NL? If yes, how much time do you expect to be the services down and if the IP will be changed. Many of we have Cloudflare so we have to modify that manually.

    Waiting for your answer!

  • NameCraneNameCrane Member, Patron Provider

    @COLBYLICIOUS said:

    @Francisco said:
    The crate has been picked up and is enroute to NL :)

    Francisco

    Will be there any downtime (I guess yes) when you will move to NL? If yes, how much time do you expect to be the services down and if the IP will be changed. Many of we have Cloudflare so we have to modify that manually.

    Waiting for your answer!

    No, we'll live migrate them and IPs won't change. There will just be some added latency until we finish moving all nodes (tunnel between LU and NL).

    Small network cutover when everything is done and we start announcing IPs out of NL.

    Thanked by 3COLBYLICIOUS nick_ Decicus
  • shakensoulshakensoul Member

    Any work going on in SG DA server, seeing a lot of blips

  • NameCraneNameCrane Member, Patron Provider

    @shakensoul said:
    Any work going on in SG DA server, seeing a lot of blips

    MySQL issues that I woke Fran up to help fix.

    Offloaded SQL SG coming very soon, lol.

    Thanked by 3nick_ giang shakensoul
  • shakensoulshakensoul Member

    SG DA server down

  • yokowasisyokowasis Member

  • bdlbdl Member

    @yokowasis said:

    It's back now, with new added DDOS protection

  • NameCraneNameCrane Member, Patron Provider

    @bdl said:

    @yokowasis said:

    It's back now, with new added DDOS protection

    Someone heard how good CraneMail was and wanted to use it for phishing - and got a little angry when banned.

    Thanked by 1bdl
  • shakensoulshakensoul Member

    @NameCrane said:

    Someone heard how good CraneMail was and wanted to use it for phishing - and got a little angry when banned.

    Any issues with the SG node, lots of blips since yesterday and currently websites down.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @shakensoul said:

    @NameCrane said:

    Someone heard how good CraneMail was and wanted to use it for phishing - and got a little angry when banned.

    Any issues with the SG node, lots of blips since yesterday and currently websites down.

    MySQLs been locking up. Mike is already on it. Might be another case of an offloadsql being needed.

    Francisco

  • shakensoulshakensoul Member

    Please have someone fix it for good. It's frustrating.

  • harikarkiharikarki Member

    @Francisco said:

    @shakensoul said:

    @NameCrane said:

    Someone heard how good CraneMail was and wanted to use it for phishing - and got a little angry when banned.

    Any issues with the SG node, lots of blips since yesterday and currently websites down.

    MySQLs been locking up. Mike is already on it. Might be another case of an offloadsql being needed.

    Francisco

    Yes Please :)

  • The_ChoiceThe_Choice Member
    edited May 2025

    I was wondering how NameCrane's shared hosting compares to RackNerd's. Any feedback would be greatly appreciated.

  • toftof Member

    good news.
    I'm waiting for the EU cranemail.

    Thanked by 1COLBYLICIOUS
  • COLBYLICIOUSCOLBYLICIOUS Member

    @tof said:
    good news.
    I'm waiting for the EU cranemail.

    You have been placed on 302rd place. Please wait patiently!

    Thanked by 2tof JohnFilch123
  • ethanblake87ethanblake87 Member
    edited May 2025

    @The_Choice said:
    I was wondering how NameCrane's shared hosting compares to RackNerd's. Any feedback would be greatly appreciated.

    Its okei, nothing special, had lil downtimes, at some point site is slow, today had few times mysql problems, for dev its ok, prod deffo wont recommend.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @ethanblake87 said: Its okei, nothing special, had lil downtimes, at some point site is slow, today had few times mysql problems, for dev its ok, prod deffo wont recommend.

    Thanks for the feedback.

    SQL's been a problem but we've finally figure out where the issue is and have been able to fix it globally :) far less 'why is sql eating 2400%' alerts.

    We've also pushed a bunch of people off to offload, but SG doesn't have that (yet).

    Working to clean that up.

    Francisco

    Thanked by 1ethanblake87
  • ethanblake87ethanblake87 Member

    @Francisco said:

    @ethanblake87 said: Its okei, nothing special, had lil downtimes, at some point site is slow, today had few times mysql problems, for dev its ok, prod deffo wont recommend.

    Thanks for the feedback.

    SQL's been a problem but we've finally figure out where the issue is and have been able to fix it globally :) far less 'why is sql eating 2400%' alerts.

    We've also pushed a bunch of people off to offload, but SG doesn't have that (yet).

    Working to clean that up.

    Francisco

    Ok, good. I'm uk-shared01, it was pretty good at first, the last couple of months have been having problems. I used to have Lux, it worked fine, I think I remember having problems with emails once or twice, that was it. Otherwise, good job and keep up the good work!

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @ethanblake87 said: Ok, good. I'm uk-shared01, it was pretty good at first, the last couple of months have been having problems. I used to have Lux, it worked fine, I think I remember having problems with emails once or twice, that was it. Otherwise, good job and keep up the good work!

    Everything had a similar spike in faults with SQL due to some defaults that Cloudlinux put in place, as well as a few buggy MariaDB updates. We finally figured out what changes it was and reverted those. Its been much calmer.

    Thanks,

    Francisco

    Thanked by 1ethanblake87
  • shakensoulshakensoul Member

    Namecrane DA is unsuitable for production sites, frequent downtimes and SQL issues, working on Wordpress admin gives frequent Connection lost problem.

    Thanked by 3ethanblake87 Intelpentiumm masoodalam51
  • warihwarih Member

    @shakensoul said:
    Namecrane DA is unsuitable for production sites, frequent downtimes and SQL issues, working on Wordpress admin gives frequent Connection lost problem.

    This also happened to my SG hosting, it's been up and down every day for a week.

    Thanked by 2Intelpentiumm masoodalam51
  • ThundasThundas Member

    Happy so far with my new york 1000g crate, paying monthly but noticed a mysql issue the other day, hopefully it wont happen again.

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