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The CloudCone ticket has not been processed for 26 days!

huhexianhuhexian Member
in Requests

8107978

Please process my withdrawal request as soon as possible! You said it would be processed within 7-14 days, but it's already been 26 days. Is the efficiency really this low?!

Thanked by 1JasonM

Comments

  • kenjing789kenjing789 Member

    Thanks for your contact ! Your withdrawal time has been double !

    Thanked by 10Carlin0 khalequzzaman vastness4594 sillycat tentor adanforest PineappleM Hotmarer Frameworks bdspice
  • shallownorthdakotashallownorthdakota Member

    Thanks for contacting LowEndSupport. As per your request, your withdrawal amount of $16.50 USD has been donated to the UNCF.

    If you have any more questions, please don't hesitate to reply.

    Happy Mothers Day.

    LES

    TLDR; You got coned.

    Thanked by 5khalequzzaman adanforest Calin nghialele PineappleM
  • DrNutellaDrNutella Member

    Welcome to Lowendsupport. Your wait time has been doubled again.

    Thanked by 1Marx
  • DrNutellaDrNutella Member

    @Cloudcone

  • raindog308raindog308 Administrator, Veteran

    @huhexian said: 8107978

    I read this with to the accompaniment of the Tommy Tutone song.

    Thanked by 1admax
  • HajtHajt Member

    @Cloudcone

  • RubbenRubben Member

    sue them

  • CloudconeCloudcone Member, Patron Provider

    @huhexian

    Just to clarify, the ticket you’re referring to is for an affiliate payout, which is specifically handled by our billing team. They’re available Monday to Friday during standard business hours.

    Typically, affiliate payouts and refunds are processed within 7 to 14 business days, though this can vary depending on the volume of requests and team availability. After checking on your ticket, I can confirm it has already been processed.

    For future cases like this, it's always best to create a support ticket so the relevant team can assist you directly. Posting on public forums doesn’t help speed up such requests, since our support processes and teams are designed to handle these matters internally.

    Appreciate your understanding! 😊

  • JasonMJasonM Member

    @huhexian said: Is the efficiency really this low?!

    1. was your ticket replied? if yes, you'll have to wait for the payment to be sent.
    2. was you ticket not even replied in last 26 days? Then that's the web host's fault or negligence towards their affiliate/customer whoever it is. Provide should have a courtsey to at least acknowledge the ticket and point the number of days payments are processed.
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