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Crunchbits sends spam emails

2

Comments

  • unsafetypinunsafetypin Member
    edited May 2025

    @nghialele said:
    What is this thread about?

    dude got the email everyone got about crunchbits being acquired. they are pissed off because it has no unsubscribe option. they feel it is spam / marketing. they should probably just email / open a ticket with crunchbits but they came here to voice the burdens and trials of their inbox. typical lowendsupport thread

    i have 3000 emails in my work inbox, and 12985 emails in my @jar backed personal inbox so my perspective is obviously different here

    Thanked by 2nghialele PineappleM
  • bdlbdl Member

    @nghialele said:
    What is this thread about?

    synteq digital's bits

    Thanked by 1oloke
  • @unsafetypin said:

    @nghialele said:
    What is this thread about?

    dude got the email everyone got about crunchbits being acquired. they are pissed off because it has no unsubscribe option. they feel it is spam / marketing. they should probably just email / open a ticket with crunchbits but they came here to voice the burdens and trials of their inbox. typical lowendsupport thread

    i have 3000 emails in my work inbox, and 12985 emails in my @jar backed personal inbox so my perspective is obviously different here

    I do also receive the same email as OP can I request a $7/yr?

    Thanked by 1oloke
  • JabJabJabJab Member

    Someone PMSing hard.
    I suggest you delete your crunchbits Synteq account

  • @DP said:
    For what it's worth, I've had my Crunchbits account since mid 2023, and have received 0 advertisement/marketing emails.

    I thought crunchy did not love me then I checked spam folder

  • LeviLevi Member

    Ridiculed, as promised. Just login and delete your account.

  • tarisutarisu Member, Host Rep

    @MannDude said:
    If you want an example of spam, see Cogent. Unsolicited, marketing, collecting contacts from public whois and ARIN/RIPE/Etc databases, etc.

    Ngl Cogent was the fastest one i've ever seen. When we just registered our ASN they directly contacted via Telegram. I didn't even know ASN was ready

    Thanked by 2MannDude NS32
  • MannDudeMannDude Patron Provider, Veteran

    @tarisu said:

    @MannDude said:
    If you want an example of spam, see Cogent. Unsolicited, marketing, collecting contacts from public whois and ARIN/RIPE/Etc databases, etc.

    Ngl Cogent was the fastest one i've ever seen. When we just registered our ASN they directly contacted via Telegram. I didn't even know ASN was ready

    No opt out. Tell them to piss off, and maybe three months of silence. Then another email.

    Thanked by 1tentor
  • jarjar Patron Provider, Top Host, Veteran
    edited May 2025

    @MannDude said:

    @tarisu said:

    @MannDude said:
    If you want an example of spam, see Cogent. Unsolicited, marketing, collecting contacts from public whois and ARIN/RIPE/Etc databases, etc.

    Ngl Cogent was the fastest one i've ever seen. When we just registered our ASN they directly contacted via Telegram. I didn't even know ASN was ready

    No opt out. Tell them to piss off, and maybe three months of silence. Then another email.

    Cogent called me yesterday. Next time I’m going to answer and try asking if they’ll provide upstream for “the new KKK, returning to old values” or “a minor attracted person encrypted file sharing site.” Just see how far I have to go to make them actually not want to talk to me 😂

    (This is a joke about making extremely absurd claims to drive someone as far from wanting to talk to me as possible, for the loser that tries to use it against me later)

  • @jar said:

    @MannDude said:

    @tarisu said:

    @MannDude said:
    If you want an example of spam, see Cogent. Unsolicited, marketing, collecting contacts from public whois and ARIN/RIPE/Etc databases, etc.

    Ngl Cogent was the fastest one i've ever seen. When we just registered our ASN they directly contacted via Telegram. I didn't even know ASN was ready

    No opt out. Tell them to piss off, and maybe three months of silence. Then another email.

    Cogent called me yesterday. Next time I’m going to answer and try asking if they’ll provide upstream for “the new KKK, returning to old values” or “a minor attracted person encrypted file sharing site.” Just see how far I have to go to make them actually not want to talk to me 😂

    (This is a joke about making extremely absurd claims to drive someone as far from wanting to talk to me as possible, for the loser that tries to use it against me later)

    a woman at the grocery store tried to talk to me about my dog because of the dog toy I was buying so I told her it was for me to finally have something to fuck up tonight. held to it that I was a furry without saying furry

    Thanked by 2oloke mw
  • gigazilgigazil Member

    a failed public roasting attempt, sweet

    Thanked by 1ariq01
  • unsafetypinunsafetypin Member
    edited May 2025

    @gigazil said:
    a failed public roasting attempt, sweet

    it's difficult when it's becoming frequent that people come here simply to name and shame over something that should have been a simple conversation with the provider. most of the complaint posts are frivolous nonsensical bitching and (not in this case) someone wanting to strong arm a provider for their incompetence or obvious TOS violation. I get where people are coming from but the intent seems shitty imo

    Thanked by 1Clusterhosting
  • SirFoxySirFoxy Member

    Indeed, this email does not comply with CAN-SPAM US regulations and it does not matter if it’s an announcement. It’s still promotional in nature, but it wouldn’t matter regardless.

    Every single email must contain business address and unsubscribe link.

    https://www.ftc.gov/business-guidance/resources/can-spam-act-compliance-guide-business

  • olokeoloke Member, Host Rep

    @jar said:

    @MannDude said:

    @tarisu said:

    @MannDude said:
    If you want an example of spam, see Cogent. Unsolicited, marketing, collecting contacts from public whois and ARIN/RIPE/Etc databases, etc.

    Ngl Cogent was the fastest one i've ever seen. When we just registered our ASN they directly contacted via Telegram. I didn't even know ASN was ready

    No opt out. Tell them to piss off, and maybe three months of silence. Then another email.

    Cogent called me yesterday. Next time I’m going to answer and try asking if they’ll provide upstream for “the new KKK, returning to old values” or “a minor attracted person encrypted file sharing site.” Just see how far I have to go to make them actually not want to talk to me 😂

    (This is a joke about making extremely absurd claims to drive someone as far from wanting to talk to me as possible, for the loser that tries to use it against me later)

    Could you ask them if they're willing to provide $7/year peering for LET users. I would be interested.

  • DecicusDecicus Member

    Chargeback Sue yesterday

  • brueggusbrueggus Member, IPv6 Advocate

    @jar said:

    @MannDude said:

    @tarisu said:

    @MannDude said:
    If you want an example of spam, see Cogent. Unsolicited, marketing, collecting contacts from public whois and ARIN/RIPE/Etc databases, etc.

    Ngl Cogent was the fastest one i've ever seen. When we just registered our ASN they directly contacted via Telegram. I didn't even know ASN was ready

    No opt out. Tell them to piss off, and maybe three months of silence. Then another email.

    Cogent called me yesterday. Next time I’m going to answer and try asking if they’ll provide upstream for “the new KKK, returning to old values” or “a minor attracted person encrypted file sharing site.” Just see how far I have to go to make them actually not want to talk to me 😂

    Ask them whether they would be able to provide you with IPv6 transit towards Hurricane Electric.

  • MumblyMumbly Member

    @rcy026 said: Spam is unsolicited mail sent to people that have never allowed or requested it.
    An announcement is sent to customers who have registered for your service and is somehow affected by the change in the announcement message.

    What you're saying is incorrect. I always opt in only for emails related to the service I'm using - everything else is opted out.
    The OP said he hasn't been their customer for years and had no active service with them during that time, so he shouldn't be affected by the change mentioned in the announcement. Besides, the email I received as well is more or less a marketing message anyway. I'm not upset by it, but let’s call it what it is.

    edit.
    I just logged into the account. Everything, including "Join our mailing list" is opted in. That's not really me. I'm not implying anything, it's just strange...

  • Carlin0Carlin0 Member

    @Levi said:
    Ridiculed, as promised. Just login and delete your account.

    There is no option to do this

  • wdmgwdmg Member, LIR

    @jar said:

    @MannDude said:

    @tarisu said:

    @MannDude said:
    If you want an example of spam, see Cogent. Unsolicited, marketing, collecting contacts from public whois and ARIN/RIPE/Etc databases, etc.

    Ngl Cogent was the fastest one i've ever seen. When we just registered our ASN they directly contacted via Telegram. I didn't even know ASN was ready

    No opt out. Tell them to piss off, and maybe three months of silence. Then another email.

    Cogent called me yesterday. Next time I’m going to answer and try asking if they’ll provide upstream for “the new KKK, returning to old values” or “a minor attracted person encrypted file sharing site.” Just see how far I have to go to make them actually not want to talk to me 😂

    (This is a joke about making extremely absurd claims to drive someone as far from wanting to talk to me as possible, for the loser that tries to use it against me later)

    Frankly, it wouldn't surprise me if they sold you transit just for the commission they get, then terminated you shortly thereafter.

  • @Carlin0 said:

    @Levi said:
    Ridiculed, as promised. Just login and delete your account.

    There is no option to do this

    You know you can submit a ticket to have your account deleted if you're not planning to use the service in the future? No?

    So instead of submitting a ticket/reply to them for whatever they are doing, you choose to publicly calling them out.

    Billing portal has support tickets function for a reason tho, the reason is communication. You choose of communication is "hey chat those people are spamming me come here listen to my 3 minutes rant and give your comments".

    At first, I tot @crunchbits randomly put your email that never exist in their system into this mailing list and send you that announcement for the very first time, yeah it is spam. But ..., in the past you were customer and had an account.

    I have this setting in my CB account and received the announcement today.

  • rcy026rcy026 Member

    @Mumbly said:

    @rcy026 said: Spam is unsolicited mail sent to people that have never allowed or requested it.
    An announcement is sent to customers who have registered for your service and is somehow affected by the change in the announcement message.

    What you're saying is incorrect. I always opt in only for emails related to the service I'm using - everything else is opted out.
    The OP said he hasn't been their customer for years and had no active service with them during that time, so he shouldn't be affected by the change mentioned in the announcement. Besides, the email I received as well is more or less a marketing message anyway. I'm not upset by it, but let’s call it what it is.

    Well, op exists in Crunchbit's user database. If Crunchbit is acquired or entering a partnership or whatever they prefer to call it, op's contact information will be handed over to the new owner. Hence, op is affected by this, so therefor Crunchbit should make op aware of it.
    I'm no expert in international law and I don't even know where Crunchbit is located, but I do know that in many parts of the world Crunchbit would be required by law to inform op about this. Not doing it would be a criminal offence.
    Whatever the local jurisdiction regarding this is, calling it spam is a wild stretch by any definition.

    If this bothers op so very much, I recommend that op simply login to his account with Crunchbit and deletes it, and in the future refrains from giving his contact information to companies he does not wish to be contacted by.

    Thanked by 1nghialele
  • ariq01ariq01 Member

    You only get 1 Announcement Email, and you said "spam emails".

    / email(s) in plural.

    Thanked by 2_MS_ Clusterhosting
  • Carlin0Carlin0 Member
    edited May 2025

    @rcy026 to notify me that they have been acquired or have a partnership would only take a line or 2 at most, but the remaining 99% talk about the services they will offer...
    for me it's spam

  • plumbergplumberg Veteran, Megathread Squad

    Apart from 🍿 what is the purpose of this thread?

    Yeric is driving 🚗

    Thanked by 3nghialele ariq01 Marx
  • gsea4gsea4 Member

    @plumberg said:
    Apart from 🍿 what is the purpose of this thread?

    Yeric is driving 🚗

    Attention! attention!

    Thanked by 1plumberg
  • AlexBarakovAlexBarakov Patron Provider, Veteran

    @Carlin0 said:
    @rcy026 to notify me that they have been acquired or have a partnership would only take a line or 2 at most, but the remaining 99% talk about the services they will offer...
    for me it's spam

    Did you ask them to close your account yet and delete your PI? Wouldn't this be the easiest thing to do now?

  • yoursunnyyoursunny Member, IPv6 Advocate

    @oloke said:
    Could you ask them if they're willing to provide $7/year peering for LET users. I would be interested.

    When Cogent emailed us, we invited them to join Ontario Internet Exchange so that we can establish peering.

    Thanked by 1oloke
  • icemaniceman Member

    I mean, give the poor guy (OP) some attention! You know he spent quite some time "trying" to make some "drama" out of an announcement email!

    Thanked by 1ariq01
  • tentortentor Member, Host Rep

    @yoursunny said:

    @oloke said:
    Could you ask them if they're willing to provide $7/year peering for LET users. I would be interested.

    When Cogent emailed us, we invited them to join Ontario Internet Exchange so that we can establish peering.

    Have you written a follow-up to them multiple times each week?

    Thanked by 2yoursunny lukast__
  • AndreixAndreix Member, Host Rep

    I got a similar (or the same?!) mail too.
    However, since my experience with Cogent, I don't hesitate to drop shitty providers domains in rspamd.

    Fast and guaranteed to stop mails from them.

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