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Is Atomic Networks (atomicnetworks.co) about to rug pull, or have they already made a run for it?

TigrisTigris Member

About a month ago, my Chicago Premium KVM VPS from Atomic Networks started acting up big time. The server became painfully slow and laggy, with ping times shooting up into the thousands—yes, four digits!—and massive packet loss to boot.

To make matters worse, trying to reinstall the OS through their control panel just results in a "failed" message every single time.

I submitted a support ticket via their official support page over a month ago, but I've heard absolutely nothing back. No response, no fixes—nothing.

At this point, I'm seriously wondering: is Atomic Networks planning to bail, or have they already ghosted us?

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Comments

  • tentortentor Member, Host Rep
    Thanked by 1seoky
  • RubbenRubben Member

    read your post out loud and then decide, does this sound like a failing provider?

    Thanked by 2PineappleM DediRock
  • RubbenRubben Member

    last active 4th April

  • wadhahwadhah Member, Host Rep

    @Rubben said:
    read your post out loud and then decide, does this sound like a failing provider?

    My english accent is so thick I can't understand myself while reading. Am I the failing provider?

    :'(

  • RubbenRubben Member

    @wadhah said:

    @Rubben said:
    read your post out loud and then decide, does this sound like a failing provider?

    My english accent is so thick I can't understand myself while reading. Am I the failing provider?

    :'(

    if something else is thicker, then you're not failing

  • artxsartxs Member

    my idling vps has cpu steal where there were none before, so I'd say he's loading all the passengers on as few ships as possible before he sinks them all.

    Thanked by 3oloke tentor PineappleM
  • bobertbobert Member

    They have a discord server, you could check that.

  • Going to beat @cybertech to the punch this time.

    Chargeback yesterday

    But grab all your data (if you even can) before doing so. A host that goes dead silent while there are problems is one I would jump ship off of before they sink.

  • lothoslothos Member

    It's not sounding good

  • TigrisTigris Member

    @bobert said:
    They have a discord server, you could check that.

    Thank you!

    Does that means they never respond to tickets and only post information on Discord?

  • bobertbobert Member

    @Tigris said: Does that means they never respond to tickets and only post information on Discord?

    I have no idea, I've never been their customer.

    But in my experience, any host with a discord usually uses it as their main hub of communications. At the very least you can see what other customers are saying.

  • TigrisTigris Member

    Tried to contact @imanoob2000 on discord, however, so far, no response...

  • PineappleMPineappleM Member
    edited May 2025

    @bobert said:

    @Tigris said: Does that means they never respond to tickets and only post information on Discord?

    I have no idea, I've never been their customer.

    But in my experience, any host with a discord usually uses it as their main hub of communications. At the very least you can see what other customers are saying.

    From my experience, any host with an official discord is incompetently run and deadpools in due time. Two hosts I used that deadpooled just so happened to use discord for everything, whereas hosts that don’t have a discord are still kicking well to this day.

    Just my personal observation. I stay away from hosts that use discord just from my own bad experience. Good to see that this host also fits that trendline.

  • tentortentor Member, Host Rep
    edited May 2025

    @PineappleM said: Good to see that this host also fits that trendline.

    Good for you but not the customers

    I dislike discord, however I must admit that its' chat moderation capabilities and roles are the most advanced comparing to other popular IM, and it makes discord attractive for managing communities. But IMHO this is the only advantage of discord amongst many downsides it has (at least for me personally).

    Thanked by 3PineappleM oloke Ed_Chd
  • JabJabJabJab Member

    @PineappleM said: From my experience, any host with an official discord is incompetently run and deadpools in due time.

    @crunchbits

  • PineappleMPineappleM Member
    edited May 2025

    @tentor said:

    @PineappleM said: Good to see that this host also fits that trendline.

    Good for you but not the customers

    I dislike discord, however I must admit that its' chat moderation capabilities and roles are the most advanced comparing to other popular IM, and it makes discord attractive for managing communities. But IMHO this is the only advantage of discord amongst many downsides it has (at least for me personally).

    Most hosts that use discord use it as their main platform for everything, likely since they are so bare bones basement run that they don’t have an actual staff manning their operations. I just can’t really help but notice that many hosts that burn down also relied heavily on discord as their core operation, which makes me think that they are run by children or college dropouts or the like. Path/Tempest notably comes to mind. Their network goes out (due to unpaid bills) and there is no notice anywhere except in their discord.

    Of course there are always exceptions but I just turn myself off from any host that shills their discord server as the primary source to get information from them. It’s alright if it’s a secondary disposable platform that is fully optional to use, since it’s good PR to keep yourself accessible wherever your clients may be, but it’s a red flag if your hosting business is run off of discord as a core infrastructure component.

    @JabJab said:

    @PineappleM said: From my experience, any host with an official discord is incompetently run and deadpools in due time.

    @crunchbits

    They don’t have it prominently linked on their website (at least, not that I was able to see on the mobile site) so they are OK in my books. I was largely referring to hosts that go “join our discord to get updates” and basically run their whole business off of it. Sorry if that wasn’t clear.

  • bobertbobert Member

    So did anyone check their discord?

  • TigrisTigris Member

    @bobert said:
    So did anyone check their discord?

    It's not work on discord!
    They didn't give any clear answer, nor did they intend to solve the problem...

  • aegaeg Member

    @Tigris said:
    It's not work on discord!
    They didn't give any clear answer, nor did they intend to solve the problem...

    Well what did they say?

  • nukenuke Member

    well to add up to this i have a vps there running minimal stuff and got the "traffic limit" email from them and was weird since i had likeno traffic at all for several months, and got to 1TB tthis month and when resetted on 24 has now 500GB already again so i just rebuild it and erased everything, turned it up and was doing it again, i just shutdown and waiting for a answer to the ticket (1 week of ticket as passed)

  • @nuke said:
    well to add up to this i have a vps there running minimal stuff and got the "traffic limit" email from them and was weird since i had likeno traffic at all for several months, and got to 1TB tthis month and when resetted on 24 has now 500GB already again so i just rebuild it and erased everything, turned it up and was doing it again, i just shutdown and waiting for a answer to the ticket (1 week of ticket as passed)

    Seems like dead provider please give us Feedback If they anwser.

  • Cancelled my couple of VPS from Atomic Networks on renewal this month. (last years summer deal). Had been OK but had some high pings over the last month or so. Had to attempt rebuild multiple times before cancelling. Somethings not right, looking like a dead pool as @Atomic_Networks havent replied

  • nukenuke Member

    little update, no response from them ticket auto closed so safe to assume its dead i guess

  • SparkedPaulSparkedPaul Member, Patron Provider

    @nuke said:
    little update, no response from them ticket auto closed so safe to assume its dead i guess

    He's been arrested twice in the past week according to reports.

  • DevsomDevsom Member

    They nuked themselves :lol:

    Thanked by 1ServerBachelor
  • @SparkedPaul said:

    @nuke said:
    little update, no response from them ticket auto closed so safe to assume its dead i guess

    He's been arrested twice in the past week according to reports.

    What

  • LeviLevi Member

    @SparkedPaul said: He's been arrested twice in the past week according to reports.

    You can't slam this just like that without proper suplementation with relevant sources.

  • SparkedPaulSparkedPaul Member, Patron Provider
    edited June 2025

    @Levi said:

    @SparkedPaul said: He's been arrested twice in the past week according to reports.

    You can't slam this just like that without proper suplementation with relevant sources.

    He has said it himself on his streams that he was arrested and is hiring a lawyer. Though he just deleted the videos on the Atomic youtube. Some are on here though: https://www.twitch.tv/imanoob2000?sr=a

  • emghemgh Member, Megathread Squad

    @SparkedPaul said:

    @Levi said:

    @SparkedPaul said: He's been arrested twice in the past week according to reports.

    You can't slam this just like that without proper suplementation with relevant sources.

    He has said it himself on his streams that he was arrested and is hiring a lawyer. Though he just deleted the videos on the Atomic youtube. Some are on here though: https://www.twitch.tv/imanoob2000?sr=a

    Video & timestamp?

    I’m not sitting for 3h+ watching a guy in a US-onepiece having a phone call and listening to questionable music

    Thanked by 2itzgeo tentor
  • SirFoxySirFoxy Member
    edited June 2025

    @SparkedPaul said:

    @Levi said:

    @SparkedPaul said: He's been arrested twice in the past week according to reports.

    You can't slam this just like that without proper suplementation with relevant sources.

    He has said it himself on his streams that he was arrested and is hiring a lawyer. Though he just deleted the videos on the Atomic youtube. Some are on here though: https://www.twitch.tv/imanoob2000?sr=a

    He says in this his mom is threatening to call the cops on him because he’s manic:

    https://www.twitch.tv/imanoob2000/clip/SpikyPoorPigeonPupper-y_qKU8Djc7lkWjz_?filter=clips&range=all&sort=time

    Then in this at like 6 minutes in, he says that he and his father pushed each other and he spent 10 hours in jail:

    https://www.twitch.tv/videos/2482470808?tt_content=vod

    Thanked by 2SparkedPaul Levi
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