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MXRoute Doesn't Prioritize Cancelling Services

2»

Comments

  • xvpsxvps Member

    @wadhah said:

    @xvps said:

    @wadhah said:

    @xvps said: I created the thread because I found the support reply funny and because I was a little annoyed that I had to check up on this regularly.

    I honestly dont understand why you have to. You wont get billed, you have nothing physical (or digital) for them to return to you.

    After canceling you are just a number on a list that needs a human to data enter into another list and press a button.

    Why are you so worked up?

    Well, I wasn’t, but how is it so hard to understand that I find it unreasonable to have to spend time on a fucking subscription cancellation?

    I can either check regularly or risk getting a bill later, at which point I’ll have to spend time digging up evidence that I already cancelled. Otherwise, I have to pay.

    (Not paying ≠ cancellation)

    But why do you have to do any of that? You cancelled, your account said cancelled riight? You can literally move on with your life.

    After you press the cancel button, and see it in yoru panel, you no longer have to spend an extra thought about the service.

    No, after you press 'request cancellation', it get marked as 'cancellation requested', but it is still active with auto-renewal on.

  • xvpsxvps Member

    @tentor said:

    @xvps said: (Not paying ≠ cancellation)

    624 overdue invoices don't agree with you

    Well, there is a real world where a lot of providers demand payment and send their claims to collection agencies if you don't pay.

    Thanked by 6tentor ethanblake87 malikshi fluffernutter satorik Obelous
  • wadhahwadhah Member, Host Rep
    edited April 2025

    @xvps said:

    @wadhah said:

    @xvps said:

    @wadhah said:

    @xvps said: I created the thread because I found the support reply funny and because I was a little annoyed that I had to check up on this regularly.

    I honestly dont understand why you have to. You wont get billed, you have nothing physical (or digital) for them to return to you.

    After canceling you are just a number on a list that needs a human to data enter into another list and press a button.

    Why are you so worked up?

    Well, I wasn’t, but how is it so hard to understand that I find it unreasonable to have to spend time on a fucking subscription cancellation?

    I can either check regularly or risk getting a bill later, at which point I’ll have to spend time digging up evidence that I already cancelled. Otherwise, I have to pay.

    (Not paying ≠ cancellation)

    But why do you have to do any of that? You cancelled, your account said cancelled riight? You can literally move on with your life.

    After you press the cancel button, and see it in yoru panel, you no longer have to spend an extra thought about the service.

    No, after you press 'request cancellation', it get marked as 'cancellation requested', but it is still active with auto-renewal on.

    Oh I understand now, it makes a lot more sense.

    @jar probably needs to improve the process a bit.

    you @xvps need to relax a little :D They are a huge company and probably have tons of cancellations to do, even if the worst thing happens and you get billed you can request a refund and they'll provide it.

    But for the sake of your mental just consider it done, you did things right (requesting a cancelation) and you wont get penalized for it.

    Just move on.

    Thanked by 1skorous
  • ahnlakahnlak Member

    @xvps said:

    @tentor said:

    @xvps said: (Not paying ≠ cancellation)

    624 overdue invoices don't agree with you

    Well, there is a real world where a lot of providers demand payment and send their claims to collection agencies if you don't pay.

    That's generally EU providers because contract law there is different.

    This does seem to be an ... unusual complaint, even by LET standards.

    Thanked by 2ethanblake87 tentor
  • jarjar Patron Provider, Top Host, Veteran

    @wilham said:

    @jar said: I think there’s a tampon machine in the bathroom

    Nothing like arguing with trolls and crashing out in the end.

    It doesn't make you look good imo.

    You have no idea how much it pains me that I lose your business all over again every 2 weeks when you get caught and make a new account.

    But somehow, some way, life persists. As do you.

    Thanked by 1wadhah
  • wilhamwilham Barred

    @jar said:

    @wilham said:

    @jar said: I think there’s a tampon machine in the bathroom

    Nothing like arguing with trolls and crashing out in the end.

    It doesn't make you look good imo.

    You have no idea how much it pains me that I lose your business all over again every 2 weeks when you get caught and make a new account.

    But somehow, some way, life persists. As do you.

    What do you mean by that?

  • raindog308raindog308 Administrator, Veteran

    @jar said: But somehow, some way, life persists. As do you.

    image

    Thanked by 2wilham jar
  • itachikonohaitachikonoha Member

    @jar said:

    @wilham said:

    @jar said: I think there’s a tampon machine in the bathroom

    Nothing like arguing with trolls and crashing out in the end.

    It doesn't make you look good imo.

    You have no idea how much it pains me that I lose your business all over again every 2 weeks when you get caught and make a new account.

    But somehow, some way, life persists. As do you.

    Who is the actual account holder?

  • shallownorthdakotashallownorthdakota Member

    @jar said:
    I think there’s a tampon machine in the bathroom

    Better check all 3 bathrooms before you go home.

    Thanked by 1jar
  • shallownorthdakotashallownorthdakota Member

    @xvps please stop embarrassing the rest of us Canadians.

    Thanked by 1PineappleM
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @jar said:
    I think there’s a tampon machine in the bathroom

    Not woke at all my <3 I approve.

    Thanked by 2PineappleM jar
  • jarjar Patron Provider, Top Host, Veteran
    edited April 2025

    @Saragoldfarb said:

    @jar said:
    I think there’s a tampon machine in the bathroom

    Not woke at all my <3 I approve.

    I live with 3 females, 9 if you include the cats and chickens. I put in my time I claim that right 😂

    Thanked by 1PineappleM
  • nghialelenghialele Member
    edited April 2025

    @tentor said:

    @xvps said: (Not paying ≠ cancellation)

    624 overdue invoices don't agree with you

    This pretty sum up how I cancel my services. Speaking of it, has some invoices to pay. xD

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