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US KVM ipv4 VPS $2/mo with recurring 50% OFF all orders for the life of the order!!
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That is why there are threads, comments, even people with links in their signatures but at the end of the day
Did Charityhost do wrong - Yes
Have providers here done much worse and still operate - yes
Will he learn his lesson - We can hope, providers can be monitored without needing to trash every thread. If it becomes a pattern that is up to the mods/admin to review is he suitable for the community
Does acting like kids in a school yard help the matter ? No, it just breeds drama with it escalating further and further, better to be the bigger person, grow a set of B's and walk away, if someone wants to be an immature child, let them do that while you focus on your business, while they waste their time you can target higher paying customers (businesses) that will pay higher for services than low end users.
Who gets the last laugh overall, the one who moved on, aimed bigger and will have a better business.
I think it's important potential new customers are made aware of provider's stance on privacy. Actual stance, not pretend handwavy stance.
The fact that every conversation devolves into teenage girl bickering is probably good for those same potential new customers to see as they're going to eventually have to deal with that ridiculous shit if anything goes wrong.
Anyway, the community op refers to isn't just about a provider paying a fee to farm us, it's also about us warning each other of negative experiences and interactions in our quest for cheap stuff.
I think that is what the reviews area is for, I mean when you see providers attacking each other in a sale thread, calling each other "kid" or other personal attacks that is not a good view for either party involved, by all means leave a review or just say "before buying from x provider, check the review threads".
When a provider has to stoop to publicly attacking another provider when possibly they do not have a personal experience in order to leave their review it is just shameful on both sides of the fence because as any provider should attempt to keep a professional image in public without the need to sink down to a level of personal insults against each other based on other threads on the forum.
If they want to have a fight on DM or discord, fine but if I was a customer I would not see it as professional from any provider attacking another one in public, that would just show someone being immature and unable to conduct themselves in a orderly manner for the sake of keeping a professional manner. If they are willing to react like that on a matter that does not involve them directly how would they react with a difficult customer, would they attack them too ?
CharityTOAST
@xHosts I agree with you more or less but I'm staying away from that. I'm only concerned with the privacy aspect, the way he keeps waving it off like it never happened, and how we're all trolls for warning newcomers.
(didn't want to quote all of both our texts just to say "yes" sorry
)
I agree if a provider (not limited to this provider) but has a history of some type of wrong doing I would see no issue in someone saying "deal with caution, check the reviews section before ordering" but when providers start calling each other kids or making personal remarks that has no benefit for anyone other than escalating into one or the other eventually probably getting banned while both just look like kids name calling in school at the age of 8.
It helps no providers to be seen like that because who will take a provider serious that is acting like a child name calling someone on a forum
If you had actually read what I post and the service you would know all this because it is publicly mentioned here or on our website.
Ok. So the answer is again, we see full disk and send a ticket to the customer to let them know so they can either clean up or upgrade. In this case, as I said, it was full disk very quickly. The public data hosted in public_html was visible as I mentioned. Once we noticed it was public hosted AUP violation data we acted accordingly. We are reviewing if we did wrong here. I still yet to understand what privacy issue happened by seeing what kind of data was public internet hosted data. I hope that squashing concerns here. It's been taken way out of context.
We do not add domains for the FTP accounts but they require a domain to be selected when ordering the FTP account, whether it's a registered domain or not, but it can be use for public_html static asset hosting and that is by design.
Just because it is the default, doesn't mean one can not override it.
You are taking it as If it is in public_html, IT MUST BE PUBLIC while it is necessarily not so in reality.
So you did not use curl, and you lied?
You acted because you snooped, saw it in a folder with the word "public" and used that to justify what you did. You are getting cooked both in public and in the private providers thread yet you continue to ignore what everyone is saying and just keep digging this hole.
These comments you are making are circular thought patterns. You refuse to admit to facts. Not appeasing this nonsense anymore. You can trash this thread more and more nonstop and for as long as I answer all the questions and try to address the concerns, you will still do the same. And you can do the same to all our posts, I wont keep answer questions over and over again the same way. You can keep doing this with your time. This has been the worst waste of my time answering the questions, as obviously you will never accept the answers and keep asking the same questions over and over and pushing the envelope of bashing on our threads. I'm done with this.
There are three specific questions which you didn't answer (ignored twice).
I may host a different folder entirely as child folder or sibling folder (depending upon the control panel) where actual content of public_html is not in public domain at all. Will you consider
public_htmlas public here?Since it is obligatory to put a domain, I may put my site without any A records to it. How is it in public domain then?
If i host my stash in folder outside public_html but point the domain/subdomain config to it, then will it be considered public (since everyone can see it) or not (since it is outside public_html)?
häh? you sell ftp storage and now you're fantasizing about public_html? what is this weird stuff you're offering? your statements are strange, always evasive and sometimes technical nonsense.
you don't answer concrete questions. rather, you open up side issues to distract and insult users of this forum. you show no insight for your misbehavior and talk technical nonsense. with such stupid behavior you will not end any discussion and people will always hold your misbehavior - spying on private ftp data - against you!
well this thread went exactly like i expected it to
FTP accounts are a new product here for us. Data is not private when it is in public_html as litespeed web server will serve the files and list when directory indexing is on. Indexing is now off, this will prevent listing of public_html by default.
I dont know what you mean here. If it's in public_html it's public. You can block with .htaccess .htpasswd etc otherwise.
It's just a requirement to create the account. It can be any domain whether registered or not with or without A records. It allows for public_html vhost to work.
No.
somehow there are fundamentally divergent views on what an ftp server is and what it can be used for.
as i understand it, ftp has nothing to do with public_html. i have looked at various open ftp servers from large renowned companies such as:
Adobe
Alchemy Mindworks
BreakPoint Software
Corel
Intel
Jasc Software
Kaspersky Labs
McAfee
Netscape
Novell
Pegasus
Qualcomm
Rar Labs
Symantec
WinZip
and none of them had public_html.
You dont understand the product. These are web hosting accounts with HTTP and HTTPS public_html available if the customer chooses to host static assets. FTP storage is the primary use case, we just have the secondary use case of public assets hosting available and served by LiteSpeed, and when you add static assets in public_html they are publicly hosted without PHP, mysql, etc.
madness! ftp of the latest (de)generation! an old white man understands ftp differently.
You dont understand and keep bashing senselessly. FTP is a protocol for transferring files. HTTP web hosting is also available by litespeed on the accounts in public_html but without PHP or any code parsing or db on these FTP accounts. It's a dual purpose, storage and hosting static assets which you can proxy to for content delivery from another web vhost as well.
the main thing is that you understand everything
Can this thread be moved out of offers ? Cant imagine anyone would order a product out of this thread.
@jperkins Good customers can sift out the madness and see our responses that make sense. It does not matter. Customers with sensibility are ordering.
more like clueless customers who forgot to read the comments are ordering (if there even are any)
I requested the moderator to move thread. OP please dont @ me.
It's not your thread.
@CharityHost_org
If the root folder of the domain is not public _html (in many control panel, you can override it), then
public_htmlis nothing but a folder just like any other folder. That brings me to my question, which control panel do you use?Without A record, the contents are not accessible by anyone except the owner (via ftp or the control panel). Why these are taken as
public?A very weird take. This is the time where I would actually ask one to consider those content as public even when they are not in public_html.
All your arguments seems to be very primitive with just the consideration of whether contents are in
public_htmlor not. The reality is very different. This primitive approach(es) may put you in some danger in terms of getting sued in future.but snooping through your customers' data is your problem.
You do not understand the product. It uses cyberpanel.
There is nothing primitive about it, if anything it's cutting edge since we offer 2 services in one: ftp storage and optionally http/https enabled domain static asset hosting included with litespeed web server.
Slow down and read the post again.
I didn't say your product is primitive.
I said, the way you justify your actions is primitive. I'll explain more to not to get confused.
You defined
publicas anything that is inpublic_htmlfolder and private anything that is in outsidepublic_htmlfolder. These defnitions are primitive and this what may bring you trouble in future in terms of getting sued.