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It's always DNS (zoom.us)

ralfralf Member

https://status.zoom.us/incidents/pw9r9vnq5rvk

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain.

Zoom, Markmonitor and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security, network failure or Distributed Denial of Service (DDoS) attack at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Thanked by 1sliix

Comments

  • sliixsliix Member

    Sysadmin here. Yeah, it’s always DNS.

    Thanked by 1oloke
  • zedzed Member

    Can you imagine, paying the ultra premium to markmonitor to prevent domain-related shenanigans then they fuck the dog and have your domain placed on hold at the registry immediately cancelling your business and forcing all your 2.7 zillion customers to use a different service in a panic?

    lol!

  • No one should use godaddy in this day and age. They're horrible as a registrar and they're horrible as a registry. Avoid godaddy managed tld.

    Thanked by 1PineappleM
  • yoursunnyyoursunny Member, IPv6 Advocate

    Mentally strong people run their own registrar and registry, in different subsidiaries.
    Charleston Road Registry Inc is one example.

  • jsgjsg Member, Resident Benchmarker
    edited April 2025

    Is it really always DNS?

    And I don't mean that nitpicking (the registry only holds glue records) but rather that I wonder whether the correct points should be

    • it's always corporations fucking up
    • No matter how much you pay humans make errors and/or are sometimes careless and/or stupid

    Plus: So who fucked up, Markmonitor or GoDaddy - or both?

  • kaitkait Member

    @jsg said:
    Is it really always DNS?

    And I don't mean that nitpicking (the registry only holds glue records) but rather that I wonder whether the correct points should be

    • it's always corporations fucking up
    • No matter how much you pay humans make errors and/or are sometimes careless and/or stupid

    Plus: So who fucked up, Markmonitor or GoDaddy - or both?

    Correct, it isn't dns its the registrar.

    Thanked by 1sillycat
  • @yoursunny said: Charleston Road Registry Inc

    Even sounds like a Mom & Pop run business.

  • why is Godaddy involved at all?

    sn't MarkMonitor an actual registry? if not, what in fuck are they doing with all that money?

  • @blorged said:
    why is Godaddy involved at all?

    sn't MarkMonitor an actual registry? if not, what in fuck are they doing with all that money?

    You're confusing stuff everywhere. Markmonitor is the registrar, godaddy is the registry for .us tld.

    Thanked by 2sillycat xms
  • ZinyZiny Member, 🚩 Host Rep Tag Suspended

    @ralf said:
    https://status.zoom.us/incidents/pw9r9vnq5rvk

    On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain.

    Zoom, Markmonitor and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security, network failure or Distributed Denial of Service (DDoS) attack at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

    A domain-level block like that is rare, but it’s good to know it wasn’t a security breach or DDoS. Hopefully, few providers tighten up their coordination so this doesn’t repeat itself.

  • TangeTange Member

    sh!t, it's a 20B USD internet company, and they DO NOT have their own registrar???

    and even worse, they choose godaddy

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