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For me it's about:
Beyond GDPR, the NL location would be under EU ePrivacy directive, NIS and local Dutch laws (ie. PDPA and telecomms act).
While I don't think it is a big burden for Namecrane themselves, since I doubt they're in the business of selling user data or hiding data breaches and have control of their security implementations, it's still peace of mind.
Fran, do you think you may offer smaller lifetime packages in EU? Something like 5-10-15Gb of storage.
No.
Francisco
Recently, All Forwarded Emails (I use Mail Forwarding) are failing DKIM & DMARC whereas if I receive those email in Gmail directly, they pass DKIM & DMARC. Is there any option to get these passed ? I guess the issue is in the middle.
@Francisco
I too failed the dang Fraud check. Any way you can expedite please?
Order Number: 9592205039
Thanks in advance.
How quickly should we expect accounts to be provisioned?
Bought a lifetime one last evening and 12 hours later it still shows as 'pending'. Are these done manually?
Thanks!
EDIT: And there it is, just got the email, never mind
You are going to just waste money on audit or gdpr consultants.
I've seen a lot of f#ck ups with accredited idiots.
I suggest you get in touch with someone working in an dataprotection agency and try to get them audit for a fee. But this still wont be enough since i said each country has its own view of gdpr.
Certification under GDPR remains entirely optional; organisations must comply with all GDPR provisions regardless of certification status. The primary benefits of formal certification are documented evidence for ISO compliance requirements, marketing advantage with privacy-conscious customers, and demonstration of accountability to regulators.
For small businesses, a pragmatic alternative is developing a transparent self-declaration approach. This could feature a dedicated compliance page outlining specific measures implemented to ensure GDPR compliance.
I'd need an example and to/from info, drop a ticket and I can look.
Yeah, all new orders are manually approved - billing works normal PST business hours Mon-Fri and half day Saturday.
Oh they can, thanks to the CLOUD Act.
If it's an American company, they can be legally compelled to give any data in their control, and also be compelled not to tell anyone they did it - by US authorities.
But seriously, why would that happen? If you currently have your email on Gmail or Outlook you are 100% guaranteed that the US government is machine-reading all your mails already anyways. This is adding an extra step, so they really have to want to read your mails to get access to them here.
Not sure about Namecrane, but BuyVM is a Canadian company as far as I know.
Forwarding is hard to get right and you'll practically never receive 100% of forwarded email, so I'd never use it for an important email account. SRS (Sender Rewriting Scheme) is supposed to help but there's often still issues.
With Gmail, it's much more reliable to use the "check mail from other accounts" feature, in the "Accounts and Import" section of the settings. This pulls emails from another account using POP3.
It's likely just not enabled by NameCrane and needs to be. Same issue with another provider.
In theory, maybe. In practice, it's not. The pop3 polling is gimped (likely intentionally seeing how this has been a reported issue since its inception). You can't even pay to get 1 minute polls, or any fixed poll (e.g. can be up to an hour!). In this day of OTP and 2FA it's a fucking waste of time. Gmail should be ashamed of itself. They shouldn't even claim it as a feature if it's 99.9% complaints.
Eu when???
Seems like Smartmails doesn't support ARC (Authenticated Received Chain). Any chances for getting it integrated?
On a serious note, they said the servers were picked up on the 10th. If they are going by air, will take a few days and then probably a week or two to setup.
If they're going by sea, will take a week or two to get there and then another week or two to setup, I guess.
I'm sure the whole tariff war whatever you want to call it isn't helping.
It got delayed again, supposed to be there by the 15th now. Add 1-2 (or more) days for customs, transfer to local carrier, etc.
I'm sure there's a pretty insane backlog trying to get stuff into Europe right now from people that were trying to avoid any reciprocal tariffs that might come in.
Good luck! Hope it works out this time.
I jinxed it. It just got bumped to the 18th.
I'm gonna go find a bridge or large building, brb.
I'll keep the CraneMail US lifetime pricing at $69.42/250GB up until it gets there though.
Hardware was expected 2+ weeks ago so the April 1 cutoff was going to line up with EU going live... rip.
I'm going to commit an OSHA violation.
Francisco
Why need a bridge or large building, when you have a crane?
PainMail
Have you looked into ordering the servers directly to the dc?
I work with a lot of international businesses and most of them are now ordering servers and hardware delivered directly to the dc's and then remote configure everything or hire local hands.
It has turned out to be both a lot quicker and actually cheaper than having to deal with shipping and customs.
We did, and that was the original plan. Unfortunately the price difference was so huge we couldn't justify it, even with the time savings. We're talking $2000 for a chassis we're buying for $500/ea here. Harddrives were similar with no vendors with the amount of drives we're needing at a halfway decent price.
We probably saved like $20k in hardware costs shipping it from here, even if we have to pay imports.
We could've picked someone else to ship with (UPS, etc) and pay 4x - 5x what we're paying with DB Schenker, and it would've probably already been there. We were hoping this time was going to be a bit more reasonable with them, but I guess not.
A chunk of the confusion/delay with them is that they required we make a whole new account with them, instead of just updating the email on the one we used for the BuyVM shipments. They spent a week trying to confirm if we've shipped with them before, even when I kept providing them prior invoicing/emails showing that. After around 4 days they go "Oh this is a new company on your end", and they started fixing that.
They're now seeing if they can squeeze us on an earlier flight. NorthC's patiently waiting for us.
Francisco
Will it then be possible to have an EU location for the same price?
No. EU will be ~$5 more from the get go. We'll also adjust the US pricing to match it.
$74.20 is what Mike's wanting to hit.
Francisco
Didn't realize there was such a huge difference. The companies I've worked with have global contracts with hpe, ibm, cisco or whoever they are buying from so they pay the same regardless of where in the world they buy it, but I guess that's not an option for everybody.
Well, hoping DB Schenker will be reasonable is like hoping for...well, I don't know, something that will never happen. There are bad companies and then there's Schenker, the fact that they are still in business is just mindboggling. I would rather hire a guy in a canoe and tell him to paddle across the Atlantic than trusting Schenker, the guy with the canoe would probably be faster anyway.
Any update on the WebDAV?