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Naranja's network is somewhat terrible...

24

Comments

  • @Ramsterdam said:

    @Mumbly said:
    I'm wondering if that issue is related to Liteserver's daily micro-disconnections, which they have been aware of for a few months now and hope will be miraculously fixed with new uplinks sometime in April.

    I've noticed the same, actually. Both my naranja and @LiteServer servers located in NL have been getting these micro-disconnections for the past several weeks exactly at the same time.
    Hetrixtools alerts me several times a day for these <1m disconnects for a while now.

    I don't think Liteserver knows what is causing this. They hope that a network migration sometime in April will resolve the issue, which is a somewhat strange response as it means that for months, half a year or more..., nothing can be done.

    Some people had already noticed these regular blips before, but the situation worsened significantly after Black Friday in November 2024.

  • @Ramsterdam said:

    @Mumbly said:
    I'm wondering if that issue is related to Liteserver's daily micro-disconnections, which they have been aware of for a few months now and hope will be miraculously fixed with new uplinks sometime in April.

    I've noticed the same, actually. Both my naranja and @LiteServer servers located in NL have been getting these micro-disconnections for the past several weeks exactly at the same time.
    Hetrixtools alerts me several times a day for these <1m disconnects for a while now.

    About the Hetrixtools alert, how do you get these alerts? Via ping test or server agent? I have like 4 VPSes with them using Hetrixtools with Server Agent but I have no issue with such thing.

    So I wonder if switching to ping test would make any difference or not.

    Thanked by 1hobofl
  • @Mumbly said:

    @Ramsterdam said:

    @Mumbly said:
    I'm wondering if that issue is related to Liteserver's daily micro-disconnections, which they have been aware of for a few months now and hope will be miraculously fixed with new uplinks sometime in April.

    I've noticed the same, actually. Both my naranja and @LiteServer servers located in NL have been getting these micro-disconnections for the past several weeks exactly at the same time.
    Hetrixtools alerts me several times a day for these <1m disconnects for a while now.

    I don't think Liteserver knows what is causing this. They hope that a network migration sometime in April will resolve the issue, which is a somewhat strange response as it means that for months, half a year or more..., nothing can be done.

    Some people had already noticed these regular blips before, but the situation worsened significantly after Black Friday in November 2024.

    well, to be exact, My HetrixTools notice multiple blips every months since May 2024. This issue is there for almost years now

  • @barbaros said:

    @Ramsterdam said:

    @Mumbly said:
    I'm wondering if that issue is related to Liteserver's daily micro-disconnections, which they have been aware of for a few months now and hope will be miraculously fixed with new uplinks sometime in April.

    I've noticed the same, actually. Both my naranja and @LiteServer servers located in NL have been getting these micro-disconnections for the past several weeks exactly at the same time.
    Hetrixtools alerts me several times a day for these <1m disconnects for a while now.

    About the Hetrixtools alert, how do you get these alerts? Via ping test or server agent? I have like 4 VPSes with them using Hetrixtools with Server Agent but I have no issue with such thing.

    So I wonder if switching to ping test would make any difference or not.

    it's their network side issue, ping test yeah

    Thanked by 2barbaros hobofl
  • barbarosbarbaros Member
    edited March 2025

    @Blembim said:

    @barbaros said:

    @Ramsterdam said:

    @Mumbly said:
    I'm wondering if that issue is related to Liteserver's daily micro-disconnections, which they have been aware of for a few months now and hope will be miraculously fixed with new uplinks sometime in April.

    I've noticed the same, actually. Both my naranja and @LiteServer servers located in NL have been getting these micro-disconnections for the past several weeks exactly at the same time.
    Hetrixtools alerts me several times a day for these <1m disconnects for a while now.

    About the Hetrixtools alert, how do you get these alerts? Via ping test or server agent? I have like 4 VPSes with them using Hetrixtools with Server Agent but I have no issue with such thing.

    So I wonder if switching to ping test would make any difference or not.

    it's their network side issue, ping test yeah

    I just set up all location for the all of my servers, lets see what will be the results. But I doubt it would be different if so many people are already having this issue.

    Shame I was planning to use one of their services for my prod.

  • BlembimBlembim Member
    edited March 2025

    @barbaros said: I just set up all location for the all of my 4 servers, lets see what will be the results. But I doubt it would be different if so many people are already having this issue.

    Shame I was planning to use one of their services for my prod.

    from my http ping, there's no downtime even when 1 min blips happens.

    So it's network issue yeah, but i don't see this affect much on website side, atleast for me.

    but on TCP side, this is an issue for sure. atleast that's what beszel is telling me

    Thanked by 2barbaros hobofl
  • @Blembim said:

    @barbaros said: I just set up all location for the all of my 4 servers, lets see what will be the results. But I doubt it would be different if so many people are already having this issue.

    Shame I was planning to use one of their services for my prod.

    from my http ping, there's no downtime even when 1 min blips happens.

    So it's network issue yeah, but i don't see this affect much on website side, atleast for me.

    but on TCP side, this is an issue for sure. atleast that's what beszel is telling me

    Which beszel metric shows that? I am using it for some time but I only have the disk usage, ram usage etc. data

    I will use my RIPE Atlas credits to check some pings from all around the world (need to burn those credits) and see if I can find any issue also.

    Thanked by 2Blembim hobofl
  • @barbaros said:

    @Blembim said:

    @barbaros said: I just set up all location for the all of my 4 servers, lets see what will be the results. But I doubt it would be different if so many people are already having this issue.

    Shame I was planning to use one of their services for my prod.

    from my http ping, there's no downtime even when 1 min blips happens.

    So it's network issue yeah, but i don't see this affect much on website side, atleast for me.

    but on TCP side, this is an issue for sure. atleast that's what beszel is telling me

    Which beszel metric shows that? I am using it for some time but I only have the disk usage, ram usage etc. data

    I will use my RIPE Atlas credits to check some pings from all around the world (need to burn those credits) and see if I can find any issue also.

    not the main metrics side but rather the daily 1 min SSH session hiccup

    Thanked by 3barbaros admax hobofl
  • Thank @Blembim :) I believe the issue exists indeed and @naranjatech is just keeping quiet about it so far.

    Thanked by 1Blembim
  • BlembimBlembim Member
    edited March 2025

    @barbaros said:
    Thank @Blembim :) I believe the issue exists indeed and @naranjatech is just keeping quiet about it so far.

    this is not directly naranja but on their upstream LiteServer

    Thanked by 2barbaros hobofl
  • @Blembim said:

    @barbaros said:
    Thank @Blembim :) I believe the issue exists indeed and @naranjatech is just keeping quiet about it so far.

    this is not directly naranja but on their upstream LiteServer

    Ah I didn't know they use LiteServer. I have been LiteServer for customer for few years now, never actually had any issues and wasn't aware this issue at all.

    Thanked by 2Blembim hobofl
  • @maverick said:
    I've been their customer before, and left them specifically due to very bad network, and support not really caring.

    It's a shame, because the VPS itself was pretty good, but with such horrible networking and unresponsive support... no go, really.

    Same here; the so-called microdisconnects have been there for a few years already. I had one node of a SQL cluster on one of the VPSes and it was going out of sync quite often (several times a day). So in the end I've not renewed them.

    Thanked by 1Dazzle
  • Just to update on this, 2 of my ping tests returned time out errors for various regions, other 2 is fine thou. And show 1 minute of downtime.

    Even thou ping test is not healthy way to check for down time. It seems there is an issue indeed.

    @naranjatech any comments?

    Thanked by 2Blembim hobofl
  • Mine also has troubles with ping multiple times a day
    Screenshot-20250310-150154

  • @Calypso said:

    @maverick said:
    I've been their customer before, and left them specifically due to very bad network, and support not really caring.

    It's a shame, because the VPS itself was pretty good, but with such horrible networking and unresponsive support... no go, really.

    Same here; the so-called microdisconnects have been there for a few years already. I had one node of a SQL cluster on one of the VPSes and it was going out of sync quite often (several times a day). So in the end I've not renewed them.

    Indeed. It seems that I have to choose another idc

  • @itachikonoha said:
    I am using it as vpn and will agree with OP.

    The speed I get from Naranja is poor and often it drops. If I make connection to my windows servers, often they drop the connection.

    It was annual deal so using it till the expiry. Won't be renewing though. There are better servers at this price.

    I will also use it until it expires :(

  • So do we have any kind of update from either @naranjatech or @LiteServer on this?

    Thanked by 1Blembim
  • NyrNyr Community Contributor, Veteran

    @Ramsterdam said:
    So do we have any kind of update from either @naranjatech or @LiteServer on this?

    The fact that Naranja has been online but not responding here, tells everything one needs to know.

  • @Nyr said:

    @Ramsterdam said:
    So do we have any kind of update from either @naranjatech or @LiteServer on this?

    The fact that Naranja has been online but not responding here, tells everything one needs to know.

    Yeah, actually will cancel all my servers when they expire this year.

    Thanked by 2Blembim nick_
  • @barbaros said:

    @Nyr said:

    @Ramsterdam said:
    So do we have any kind of update from either @naranjatech or @LiteServer on this?

    The fact that Naranja has been online but not responding here, tells everything one needs to know.

    Yeah, actually will cancel all my servers when they expire this year.

    Yeah will let my one server expire too. I bought it because it was recommended in the BF Megathread, guess they must've been paid :disappointed:

  • Sucks, liteserver used to be pretty good.

  • @brauni said:

    @barbaros said:

    @Nyr said:

    @Ramsterdam said:
    So do we have any kind of update from either @naranjatech or @LiteServer on this?

    The fact that Naranja has been online but not responding here, tells everything one needs to know.

    Yeah, actually will cancel all my servers when they expire this year.

    Yeah will let my one server expire too. I bought it because it was recommended in the BF Megathread, guess they must've been paid :disappointed:

    I've been recommending naranja myself in the past and I did not have any issues for the past couple of years. For me personally, these issues started somewhere around this black friday, can't remember if it was a bit before that or shortly after but considering I am hosting a TCP service, they are definitely annoying to deal with.

    Thanked by 1hobofl
  • remyremy Member
    edited March 2025

    @Ramsterdam said:

    @brauni said:

    @barbaros said:

    @Nyr said:

    @Ramsterdam said:
    So do we have any kind of update from either @naranjatech or @LiteServer on this?

    The fact that Naranja has been online but not responding here, tells everything one needs to know.

    Yeah, actually will cancel all my servers when they expire this year.

    Yeah will let my one server expire too. I bought it because it was recommended in the BF Megathread, guess they must've been paid :disappointed:

    I've been recommending naranja myself in the past and I did not have any issues for the past couple of years. For me personally, these issues started somewhere around this black friday, can't remember if it was a bit before that or shortly after but considering I am hosting a TCP service, they are definitely annoying to deal with.

    Same ! It started before the black friday but I didn't think it would last.
    Had good experience with their services in the past

  • @Ramsterdam said:
    I've been recommending naranja myself in the past and I did not have any issues for the past couple of years. For me personally, these issues started somewhere around this black friday, can't remember if it was a bit before that or shortly after but considering I am hosting a TCP service, they are definitely annoying to deal with.

    That's definitely on LiteServer's side, as I started to notice it around that time as well. Some people say the issue started way before that, but I think it started happening daily in November 2024.

    I opened a ticket, but like said, they can't find a reason or simply don't tell it and hope it will be fixed in April 2025 after the network upgrade.

  • Well, fingers crossed that fixes it. For now, I'll put them aside.

    Thanked by 2Blembim nick_
  • barbarosbarbaros Member
    edited April 2025

    I'll bump up this thread. It seems like they changed their backbone. I get around 20 ping to Netherlands (normally it was around 30) and mtr takes different route. So I guess they completed their network upgrade and it's perfect now. They are using openpeering.nl now

    Can someone else confirm?

    Thanked by 2nick_ remy
  • remyremy Member

    @barbaros said:
    I'll bump up this thread. It seems like they changed their backbone. I get around 20 ping to Netherlands (normally it was around 30) and mtr takes different route. So I guess they completed their network upgrade and it's perfect now. They are using openpeering.nl now

    Can someone else confirm?

    Yes, seems solved for me too

  • Hi, everyone, I just ran the yabs on my VPS bought in Charimis flash sales. The network speed is very slow. The port is 1G. Do you also experience the same issue? Or is this normal for it? Even for Amsterdam, the speed is not good....

    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    #              Yet-Another-Bench-Script              #
    #                     v2025-04-20                    #
    # https://github.com/masonr/yet-another-bench-script #
    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    
    Wed Apr 23 09:01:41 PM EDT 2025
    
    Basic System Information:
    ---------------------------------
    Uptime     : 48 days, 23 hours, 14 minutes
    Processor  : AMD EPYC 7302 16-Core Processor
    CPU cores  : 2 @ 2999.998 MHz
    AES-NI     : ✔ Enabled
    VM-x/AMD-V : ❌ Disabled
    RAM        : 3.8 GiB
    Swap       : 0.0 KiB
    Disk       : 98.3 GiB
    Distro     : Debian GNU/Linux 12 (bookworm)
    Kernel     : 6.1.0-9-amd64
    VM Type    : KVM
    IPv4/IPv6  : ✔ Online / ✔ Online
    
    IPv6 Network Information:
    ---------------------------------
    ISP        : NextGenWebs, S.L.
    ASN        : AS41608 NextGenWebs, S.L.
    Host       : NextGenWebs, S.L.
    Location   : Amsterdam, North Holland (NH)
    Country    : The Netherlands
    
    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):
    ---------------------------------
    Block Size | 4k            (IOPS) | 64k           (IOPS)
      ------   | ---            ----  | ----           ---- 
    Read       | 149.58 MB/s  (37.3k) | 832.66 MB/s  (13.0k)
    Write      | 149.98 MB/s  (37.4k) | 837.04 MB/s  (13.0k)
    Total      | 299.57 MB/s  (74.8k) | 1.66 GB/s    (26.0k)
               |                      |                     
    Block Size | 512k          (IOPS) | 1m            (IOPS)
      ------   | ---            ----  | ----           ---- 
    Read       | 1.10 GB/s     (2.1k) | 1.20 GB/s     (1.1k)
    Write      | 1.16 GB/s     (2.2k) | 1.28 GB/s     (1.2k)
    Total      | 2.27 GB/s     (4.4k) | 2.49 GB/s     (2.4k)
    
    
    iperf3 Network Speed Tests (IPv4):
    ---------------------------------
    Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping           
    -----           | -----                     | ----            | ----            | ----           
    Clouvider       | London, UK (10G)          | 386 Mbits/sec   | busy            | 9.32 ms        
    Eranium         | Amsterdam, NL (100G)      | 414 Mbits/sec   | 396 Mbits/sec   | 1.77 ms        
    Uztelecom       | Tashkent, UZ (10G)        | 337 Mbits/sec   | 3.36 Mbits/sec  | --             
    Leaseweb        | Singapore, SG (10G)       | 318 Mbits/sec   | 11.8 Mbits/sec  | 163 ms         
    Clouvider       | Los Angeles, CA, US (10G) | 321 Mbits/sec   | 5.66 Mbits/sec  | 142 ms         
    Leaseweb        | NYC, NY, US (10G)         | 350 Mbits/sec   | 340 Kbits/sec   | --             
    Edgoo           | Sao Paulo, BR (1G)        | 314 Mbits/sec   | 3.57 Mbits/sec  | --             
    
    iperf3 Network Speed Tests (IPv6):
    ---------------------------------
    Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping           
    -----           | -----                     | ----            | ----            | ----           
    Clouvider       | London, UK (10G)          | 166 Mbits/sec   | 49.3 Mbits/sec  | 9.06 ms        
    Eranium         | Amsterdam, NL (100G)      | 170 Mbits/sec   | 389 Mbits/sec   | 1.70 ms        
    Uztelecom       | Tashkent, UZ (10G)        | 160 Mbits/sec   | 7.97 Mbits/sec  | 89.8 ms        
    Leaseweb        | Singapore, SG (10G)       | 155 Mbits/sec   | 9.23 Mbits/sec  | 160 ms         
    Clouvider       | Los Angeles, CA, US (10G) | 144 Mbits/sec   | 4.09 Mbits/sec  | 142 ms         
    Leaseweb        | NYC, NY, US (10G)         | busy            | busy            | --             
    Edgoo           | Sao Paulo, BR (1G)        | busy            | 4.99 Mbits/sec  | 195 ms         
    
    Geekbench 6 Benchmark Test:
    ---------------------------------
    Test            | Value                         
                    |                               
    Single Core     | 1069                          
    Multi Core      | 1905                          
    Full Test       | https://browser.geekbench.com/v6/cpu/11657678
    
    YABS completed in 22 min 15 sec
    
  • @NaughtyWombat said:
    Hi, everyone, I just ran the yabs on my VPS bought in Charimis flash sales. The network speed is very slow. The port is 1G. Do you also experience the same issue? Or is this normal for it? Even for Amsterdam, the speed is not good....

    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    #              Yet-Another-Bench-Script              #
    #                     v2025-04-20                    #
    # https://github.com/masonr/yet-another-bench-script #
    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    
    Wed Apr 23 09:01:41 PM EDT 2025
    
    Basic System Information:
    ---------------------------------
    Uptime     : 48 days, 23 hours, 14 minutes
    Processor  : AMD EPYC 7302 16-Core Processor
    CPU cores  : 2 @ 2999.998 MHz
    AES-NI     : ✔ Enabled
    VM-x/AMD-V : ❌ Disabled
    RAM        : 3.8 GiB
    Swap       : 0.0 KiB
    Disk       : 98.3 GiB
    Distro     : Debian GNU/Linux 12 (bookworm)
    Kernel     : 6.1.0-9-amd64
    VM Type    : KVM
    IPv4/IPv6  : ✔ Online / ✔ Online
    
    IPv6 Network Information:
    ---------------------------------
    ISP        : NextGenWebs, S.L.
    ASN        : AS41608 NextGenWebs, S.L.
    Host       : NextGenWebs, S.L.
    Location   : Amsterdam, North Holland (NH)
    Country    : The Netherlands
    
    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):
    ---------------------------------
    Block Size | 4k            (IOPS) | 64k           (IOPS)
      ------   | ---            ----  | ----           ---- 
    Read       | 149.58 MB/s  (37.3k) | 832.66 MB/s  (13.0k)
    Write      | 149.98 MB/s  (37.4k) | 837.04 MB/s  (13.0k)
    Total      | 299.57 MB/s  (74.8k) | 1.66 GB/s    (26.0k)
               |                      |                     
    Block Size | 512k          (IOPS) | 1m            (IOPS)
      ------   | ---            ----  | ----           ---- 
    Read       | 1.10 GB/s     (2.1k) | 1.20 GB/s     (1.1k)
    Write      | 1.16 GB/s     (2.2k) | 1.28 GB/s     (1.2k)
    Total      | 2.27 GB/s     (4.4k) | 2.49 GB/s     (2.4k)
    
    
    iperf3 Network Speed Tests (IPv4):
    ---------------------------------
    Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping           
    -----           | -----                     | ----            | ----            | ----           
    Clouvider       | London, UK (10G)          | 386 Mbits/sec   | busy            | 9.32 ms        
    Eranium         | Amsterdam, NL (100G)      | 414 Mbits/sec   | 396 Mbits/sec   | 1.77 ms        
    Uztelecom       | Tashkent, UZ (10G)        | 337 Mbits/sec   | 3.36 Mbits/sec  | --             
    Leaseweb        | Singapore, SG (10G)       | 318 Mbits/sec   | 11.8 Mbits/sec  | 163 ms         
    Clouvider       | Los Angeles, CA, US (10G) | 321 Mbits/sec   | 5.66 Mbits/sec  | 142 ms         
    Leaseweb        | NYC, NY, US (10G)         | 350 Mbits/sec   | 340 Kbits/sec   | --             
    Edgoo           | Sao Paulo, BR (1G)        | 314 Mbits/sec   | 3.57 Mbits/sec  | --             
    
    iperf3 Network Speed Tests (IPv6):
    ---------------------------------
    Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping           
    -----           | -----                     | ----            | ----            | ----           
    Clouvider       | London, UK (10G)          | 166 Mbits/sec   | 49.3 Mbits/sec  | 9.06 ms        
    Eranium         | Amsterdam, NL (100G)      | 170 Mbits/sec   | 389 Mbits/sec   | 1.70 ms        
    Uztelecom       | Tashkent, UZ (10G)        | 160 Mbits/sec   | 7.97 Mbits/sec  | 89.8 ms        
    Leaseweb        | Singapore, SG (10G)       | 155 Mbits/sec   | 9.23 Mbits/sec  | 160 ms         
    Clouvider       | Los Angeles, CA, US (10G) | 144 Mbits/sec   | 4.09 Mbits/sec  | 142 ms         
    Leaseweb        | NYC, NY, US (10G)         | busy            | busy            | --             
    Edgoo           | Sao Paulo, BR (1G)        | busy            | 4.99 Mbits/sec  | 195 ms         
    
    Geekbench 6 Benchmark Test:
    ---------------------------------
    Test            | Value                         
                    |                               
    Single Core     | 1069                          
    Multi Core      | 1905                          
    Full Test       | https://browser.geekbench.com/v6/cpu/11657678
    
    YABS completed in 22 min 15 sec
    

    Please let me know what your thoughts are or share the YABS result to compare... It will be very helpful for me

  • nick_nick_ Member

    I'm on a Milan node and I'm still having the same slow network problem as you. It's unusable since purchase. But my Genoa VPS is working fine. It still has a network issue that should have been fixed according to my HetrixTools report.

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