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Comments

  • @MassiveGRID said: Make the above tests and let us know.

    Hello,

    I have performed performance tests after the SSD migration. While the system recognizes it as an SSD (ROTA=0), the speed results are still much lower than expected for an SSD. I am getting 73 MB/s buffered reads and 5.37ms average latency (should be sub-1ms).

    and also I have tested through commond "fio --name=test --size=1G --time_based --runtime=30s --ioengine=libaio --rw=randread --bs=4k --iodepth=32
    "
    I am experiencing extremely slow disk performance on my VPS, despite the IO being capped at 130 MB/s. I ran an fio test, and the results indicate very low IOPS and poor random read speeds, making the VPS practically unusable.

    What This Means:

    • My VPS appears to be on shared storage with aggressive IO limits.
    • The 97% disk utilization shows that the disk is fully saturated but still delivering terrible performance.
    • Even with an IO cap of 130 MB/s, my VPS is only achieving 432 KiB/s random read speed, which is far below expected SSD performance.
    • Normal SSD IOPS should be 10,000+, but my test shows only 108 IOPS.

    It’s Not a Software Issue:

    • The scheduler is set to [mq-deadline], which is correct for SSDs.
    • The kernel and OS are not causing the issue—this is provider-side throttling or an oversaturated storage backend.
    • My VPS is Practically Unusable:
    • 4KB random read test shows only 432 KiB/s, which is slower than a USB 2.0 flash drive.
    • Latency is extremely high (average 294ms per read, which is similar to an HDD, not SSD/NVMe).

    Request for Immediate Action
    Please check and confirm:

    • Why is my VPS performing so poorly despite the 130 MB/s IO cap?
    • Is my VPS experiencing additional throttling beyond the capped IO limit?

    Regards

  • @dgaroorkee said:
    I have performed performance tests after the SSD migration. While the system recognizes it as an SSD (ROTA=0), the speed results are still much lower than expected for an SSD. I am getting 73 MB/s buffered reads and 5.37ms average latency (should be sub-1ms).

    It's a ssd ceph cluster. Due to network and layer overhead latency is fine.

    And I have been requested for Immediate Action to massiveGrid as: ...

    They told you to run yabs to test with different block sizes. Did you do that? What are the results?

    Thanked by 1MassiveGRID
  • i have been unable to use my vps since placed the order until now(maybe 2hours). i just want to write a review for my readers......

  • @MassiveGRID said: 185.168.193.103

    @zhujisou said:
    i have been unable to use my vps since placed the order until now(maybe 2hours). i just want to write a review for my readers......

    聯繫上了嗎?

  • @huangshang said:

    @MassiveGRID said: 185.168.193.103

    @zhujisou said:
    i have been unable to use my vps since placed the order until now(maybe 2hours). i just want to write a review for my readers......

    Have you been contacted?

  • @huangshang said:

    @MassiveGRID said: 185.168.193.103

    @zhujisou said:
    i have been unable to use my vps since placed the order until now(maybe 2hours). i just want to write a review for my readers......

    聯繫上了嗎?

    now server is ok,

  • Order Number:5420431277
    Please extend my vps for 4th year and price locking.
    Thanks.

  • @MassiveGRID Is the event still on?

  • auhamyauhamy Member
    edited March 2025

    I bought 2 VPS with 4 cores and 8GB RAM, and they’re totally useless—just a waste of money because the speed is incredibly slow. Even the startup and setup process takes forever. It took me 4 hours just to install CyberPanel on each one. Meanwhile, the VPS I bought from another provider with lower specs was set up in 15 minutes. The upload speed to the server is also ridiculously slow. tried uploading a website, and it took forever, to the point where almost gave up on the VPSTotal scam, wasted my $120.
    Invoice #1970626 and Invoice #1970192 @MassiveGRID

  • I don't care what happens in the future, who can guarantee it 100%? I choose to believe them, I bought 3 years of service for $28.98, and the fourth year is free. So far, everything is normal and the speed is stable.

  • @dgaroorkee said:

    @snow2k said: OK. They will return a 0. Just wait for the fix. Are you then happy?

    Hello,

    I have performed performance tests after the SSD migration. While the system recognizes it as an SSD (ROTA=0), the speed results are still much lower than expected for an SSD. I am getting 73 MB/s buffered reads and 5.37ms average latency (should be sub-1ms).

    and also I have tested through commond "fio --name=test --size=1G --time_based --runtime=30s --ioengine=libaio --rw=randread --bs=4k --iodepth=32
    "
    I am experiencing extremely slow disk performance on my VPS, despite the IO being capped at 130 MB/s. I ran an fio test, and the results indicate very low IOPS and poor random read speeds, making the VPS practically unusable.

    What This Means:

    • My VPS appears to be on shared storage with aggressive IO limits.
    • The 97% disk utilization shows that the disk is fully saturated but still delivering terrible performance.
    • Even with an IO cap of 130 MB/s, my VPS is only achieving 432 KiB/s random read speed, which is far below expected SSD performance.
    • Normal SSD IOPS should be 10,000+, but my test shows only 108 IOPS.

    It’s Not a Software Issue:

    • The scheduler is set to [mq-deadline], which is correct for SSDs.
    • The kernel and OS are not causing the issue—this is provider-side throttling or an oversaturated storage backend.
    • My VPS is Practically Unusable:
    • 4KB random read test shows only 432 KiB/s, which is slower than a USB 2.0 flash drive.
    • Latency is extremely high (average 294ms per read, which is similar to an HDD, not SSD/NVMe).

    And I have been requested for Immediate Action to massiveGrid as:
    Please check and confirm:

    • Why is my VPS performing so poorly despite the 130 MB/s IO cap?
    • Is my VPS experiencing additional throttling beyond the capped IO limit?

    They limit the IOPS

  • Order Number is: 1032924704 Upgrade Upgrade

    Thanked by 1MassiveGRID
  • @DylanL said:
    Order Number: 4324001105
    Invoice #1974657
    Please extend my vps for 4th year and price locking.
    Thanks.

    Hi MassiveGrid,

    I haven't received the extension and price lock you promised. Could you please help confirm? Thank you.

    Thanked by 1MassiveGRID
  • @DylanL said:

    @DylanL said:
    Order Number: 4324001105
    Invoice #1974657
    Please extend my vps for 4th year and price locking.
    Thanks.

    Hi MassiveGrid,

    I haven't received the extension and price lock you promised. Could you please help confirm? Thank you.

    This offer ended on 4 March...

  • @Gearsome said:

    @DylanL said:

    @DylanL said:
    Order Number: 4324001105
    Invoice #1974657
    Please extend my vps for 4th year and price locking.
    Thanks.

    Hi MassiveGrid,

    I haven't received the extension and price lock you promised. Could you please help confirm? Thank you.

    This offer ended on 4 March...

    Yap I know, and I placed the order and left a message on 1 March ...

    Thanked by 1Gearsome
  • @kzhuchina said:
    Order Number is: 4048121635
    Please extend my vps for 4th year and price locking.
    Thanks.

    Hi, Please activate 4th year bonus and price lock. Thanks!

    Thanked by 1MassiveGRID
  • Your Order Number is: 8678400615
    I’m waiting for 4th

    Thanked by 1MassiveGRID
  • My order number is: 9752818760
    Please give me 4th year, thanks.

    Thanked by 1MassiveGRID
  • This offer ended on 4 March!

  • @Gearsome said: This offer ended on 4 March!

    @kzhuchina said:

    @kzhuchina said:
    Order Number is: 4048121635
    Please extend my vps for 4th year and price locking.
    Thanks.

    Hi, Please activate 4th year bonus and price lock. Thanks!

    My order is valid and it takes effect during the promotion period. You have also replied that my order can enjoy this discount condition, but I only have one server that has been changed to four years. This server should have been forgotten by the administrator. I hope to verify and help me change it to four years and lock the price.

  • @kzhuchina said:

    @Gearsome said: This offer ended on 4 March!

    @kzhuchina said:

    @kzhuchina said:
    Order Number is: 4048121635
    Please extend my vps for 4th year and price locking.
    Thanks.

    Hi, Please activate 4th year bonus and price lock. Thanks!

    My order is valid and it takes effect during the promotion period. You have also replied that my order can enjoy this discount condition, but I only have one server that has been changed to four years. This server should have been forgotten by the administrator. I hope to verify and help me change it to four years and lock the price.

    Why don't you contact them directly? Don't use the forum. I think it would be faster that way because they don't seem to use the forum for anything anymore.

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @kzhuchina said:

    @Gearsome said: This offer ended on 4 March!

    @kzhuchina said:

    @kzhuchina said:
    Order Number is: 4048121635
    Please extend my vps for 4th year and price locking.
    Thanks.

    Hi, Please activate 4th year bonus and price lock. Thanks!

    My order is valid and it takes effect during the promotion period. You have also replied that my order can enjoy this discount condition, but I only have one server that has been changed to four years. This server should have been forgotten by the administrator. I hope to verify and help me change it to four years and lock the price.

    All the bonus requests made here will be activated by next Wednesday and the users will be notified here.

    Thanked by 1haruharu
  • haruharuharuharu Member
    edited March 2025

    Thanks for the valuable offer!!
    my order number is 9409907588.
    Looking forward to receiving 4th year and lock price.

    Thanked by 1MassiveGRID
  • Hello,I have bought one for a year since a month ago, it seems that it is available in Singapore now. Could you please change the location of my machine from UK to Singapore? Thank you so much!

  • devzdevz Member

    They limit the IOPS

    The problem generally is not the iops, but the latency. IOPS tests are parallel. A normal ssd usually has latencies in the microsecond range, while traditional HDDs have 2-4 milisecond latency.
    Testing the storage on my vps:

    dd if=/dev/zero of=/root/testfile bs=4096 count=1000 oflag=dsync
    1000+0 records in
    1000+0 records out
    4096000 bytes (4.1 MB, 3.9 MiB) copied, 93.6817 s, 43.7 kB/s
    
    dd if=/dev/zero of=/root/testfile bs=4096 count=1000 oflag=dsync
    1000+0 records in
    1000+0 records out
    4096000 bytes (4.1 MB, 3.9 MiB) copied, 57.8901 s, 70.8 kB/s
    

    You can see, it takes ~60 to 90 seconds to write 4kb of zeros 1000 times to disk. This means latency is (60/10001000)= 60 miliseconds to (90/10001000)= 90 miliseconds on average. This is simply horrible, and basically makes the vps absolutely useless for anything that does any disk i/o. Overcommitted CPU cores are one thing, but this service leaks everywhere: The disk i/o is horrible, the network is bugged, and cpus are overcommitted as hell.
    After a couple of months testing it, i can say without a doubt that this service does not worth even half usd per month for the majority of use cases. As a bonus, support exists, but the quality is what you'd expect for 0,5 usd.
    Avoid.

    Thanked by 1sucre13
  • @MassiveGRID - Is there any plan to extend us soon?
    Also it would be nice to know if there are any issues with Network/Storage etc as there's a few complaints.

  • had2990had2990 Member
    edited March 2025

    @取消IT said: 有点复杂。您可以终身锁定升级折扣,但他们还赠送了一年免费服务,以后可根据要求添加。WHMCS 可能没有能力定义升级折扣也应适用于开箱即用的第 4 年免费服务,并且需要投资自定义编码解决方案。如果是这样的话,期望 MassiveGRID 做到这一点就太荒谬了。

    @MassiveGRID said:

    @dgaroorkee said:
    Dear MassiveGRID Support,
    the results indicate that my server is running on HDD storage instead of SSD.

    We don't have HDD. Our storages are 100% SSDs. However we have 2000 IOPS limits per VPS to avoid busy neighbor problems.

    We'll launch the new offers with higher limits and we'll also launch our VDS with even higher storage limits.

    2000 IOPS ? In fact, it can't even reach 500 IOPS, and your customer service said it's normal! This is a pure fraudulent transaction.

  • This is my order number 5657797763. Please help me extend the machine to four years.

    Thanked by 1MassiveGRID
  • @kzhuchina said:

    @Gearsome said: This offer ended on 4 March!

    @kzhuchina said:

    @kzhuchina said:
    Order Number is: 4048121635
    Please extend my vps for 4th year and price locking.
    Thanks.

    Hi, Please activate 4th year bonus and price lock. Thanks!

    My order is valid and it takes effect during the promotion period. You have also replied that my order can enjoy this discount condition, but I only have one server that has been changed to four years. This server should have been forgotten by the administrator. I hope to verify and help me change it to four years and lock the price.

    能退就退吧,I/O速度稀烂,到手重装系统特别耗时。

  • damon886damon886 Member
    edited March 2025

    Until now, I have received my free renewal.

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