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You keep talking with so much certainty while you claim to have the same access to information as us which is very weird. You are either passing your own speculation as fact or you have more information than we do.
I was not informed about any data processing practices until after my data was transferred already.
I was not allowed to to opt out of data processing.
I have no idea how their data security works. I assume it's good, but key word is assume.
No they didn't, and you can't possibly know if they did.
I understand this is a shitshow, but you are actively adding to the confusion by portraying your own speculations (informed as they may be) as facts.
@PureVoltage off-topic but this is a fascinating blog post https://purevoltage.com/2023/07/15/1tb-free-data-launch-promotion/
Such literary technique has not been seen in millennia.
True piece of history for sure. (Will get it deleted, admire it while you still can)!
I’d rather not
@wdmg data protection laws isn’t just where the transaction took place, GDPR applies to all EU citizens, no matter if the deal took place in North korea or in the US
More accurate title: "EasyVM customers dropped off at the PureVoltage doorstep like a basket of unwanted puppies"
Props to PureVoltage for trying to do something right here. Honestly? Regardless of what customers say they were paying or what they had, I'd give them 30-60 days to move off the hardware, max. If they have issue with it, they can take it up with EasyVM / @aqua , who I assume has enough cash on hand now to pay out any partial, pro-rated refunds or deal with this.
I think it helps to be transparent from day 1. If first (discord, lol!) message was: "We bought hardware, turns out we also have client data, we will try to migrate you guys to give you peace of mind for few weeks until final solution" PureVoltage would have been mostly praised, people would be grateful.
Now? Changing stories every few days, random contradicting posts here and there, eh, shitstorm.
Looks like a bunch of hosting providers bootlicking on this thread.
PureVoltage smelled blood in the water and was trying to use that leverage to get some cheap IPs and gear, he ain’t a savior 😂.
@aqua The point is that transparency and early notification to the client is the key. So that there is time to back up data before the server cannot be accessed.
Until now, dedicated BlackFriday Ashburn has not been accessible.
That's just business and seizing an opportunity. If there was truly no mention of customers in the sale and they truly were expecting nothing but hardware and IPs that they could use for their own operations, then simply allowing EasyVM customers to have service a bit longer is practically charity. I don't think they stand to gain anything from EasyVM customers.
Personally, I'd probably have just wiped the drives and use what was purchased for their intended use. Impacted customers could then take it up with EasyVM for refunds.
If PV is being truthful then they just bought hardware and IPs and knew nothing of the users, only to later get guilt tripped into providing service to people who don't pay them anything. Now how they're verifying that Joe Schmoe opening a ticket asking about EasyVM server is authorized to be given access or any information about it, who knows.
Does nobody know who I give my money too? The N.Y. server I was assigned is operational again.
Am I missing something here?
As I understand it PV bought hardware and ip's from EasyVM. When doing so, they realized that the hardware contained userdata. To facilitate for the users to get their data, PV powers up the servers again and allows users to get their data. For free. PV has not gotten any kind of payment for this, they keep the servers running and handle all the tickets and bullshit for free. All the prepay money disappeared with EasyVM.
PV is using servers and ip's that they paid for to run a free service to a bunch of users that never paid them a dime, and they get shit for it? Seriously?
I get the privacy issue, PV is suddenly in possession of a shitload of data that does not belong to them and without any kind of formal agreement with the users. Not a nice position to be in and probably breaks a bunch of laws, but not really their fault, they hardly chose to be in this position. If I were in that position I would take the easy way out and wipe the servers clean and tell the users to fuck off and go talk to EasyVM about their data. PV did not, and I don't think they get enough credit for that.
We expressly reject overly broad data protection laws.
Since GDPR and CCPA came out, we stopped providing services to EU and California citizens.
We only serve readers in locations that lack data protection laws, such as Antarctica.
If anyone sends an HTTP request to our servers, they are declaring that they are not an EU or California citizen.
Some of the discussion here seems to have gone too far.
At least one thing that seems self-evident to me is that without PureVoltage's efforts, EasyVM's customers would have lost a lot more (in terms of lost money and data.) PureVoltage, based on sound business considerations, has unleashed its goodwill to reach out on such a premise and expects that some of its customers might choose to pay their original bill when it comes due at the It is perfectly fine for PureVoltage to expect that some customers may choose to renew their original bill and become new customers after the original bill has expired.
You can't assume that a commercial company would act without giving commercial consideration. As long as subjectively doing so makes sense for everyone, it should be appreciated.
As I understand it, only the $20 dedicated deals are increasing in price because of sustainability. All VPS customers will renew with the same pricing.
As far as PV taking over on customer data you are talking about effectively probably just a name and billing address, and payment history. I don't think they got access to payments because whmcs is PCI compliant. If you want to be pedantic and try to pin outrageous EU data laws on PV then you deserve to have loss your machine without it being saved IMO.
I'll be renewing with PV and I'm happy to be their new customer.
I'd logically think since EasyVM has no more control over IPs and hardware, you should reach out to PV.
Send us the money.
We'll make sure the N.Y. server you were assigned is inoperable again.
The end is nigh.
Thank you for doing this. Ignore those who are attacking you about data protection liability blablabla. You're doing them a favor, it's not your fault.
Indeed!
so kudos to PureVoltage. it seems in the mess of comms posted in OP the story sounded like shady shit but it's just incompetence by easyvm
Weren't you also the rat who sold air and left the sinking ship??
Not exactly comparable. Mike at least made an announcement of closure and didn't sell off servers with customer data secretly hidden onboard without any plans to even tell anybody..
He used his kids and office supplies as an excuse to sell lifetime offers then deadpooled. A little birdy told me the ratio was something like 95% lifetime customers to 5% recurring customers. The worst part is he was a moderator here at the time.
And for the record it’s the exact same situation except Mike owned no gear or IPs. There was nothing to buy, @jar was just providing absolute charity.
There will be hundreds if not thousands of fraudulent chargebacks now that the cat is out of the bag that billing is a mess but the service will continue.
You are on LET.
It seems a huge expectation here is waiting for the inevitable deadpool. Why so hostile when expectations are met?
Presidents have done worse.
Trusted school teachers have done worse.
Don't make a mountain out of a molehill!
🤠
How can it be the exact same situation when situation A (EasyVM) had absolutely no communication until after everything was dumped and situation B (MyW) had a closure announcement beforehand?
Not really here to comment on whether his situation beforehand was sustainable or whatnot.. solely the transition itself.
A deadpool is a deadpool no matter if you like one of them more than the other.
If you’re still hosting anything serious on MyW, I suggest moving yesterday. Jarland put that shit on life support, that’s it.
If you ever hosted something actually serious on a what I fear is a mostly lifetime hosting provider, you should think about how you thought that was a good idea to begin with.
Are you talking about your own experience?
https://www.trustpilot.com/review/hostdoc.co.uk
Probably the most agreeable post in this thread. Nicely done.