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DeluxHost.net | High Performance | Network Improved | BF OFFERS | START 0,50€ | DE

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Comments

  • forghaniforghani Member
    edited February 2025

    please @DeluxHost whatever datacenter with better ping and network condition

  • netguynetguy Member
    edited February 2025

    @DeluxHost If Germany DC is full you may open the new accounts in AMS but keep the current accounts in Germany.

  • Any location in EU is okay, network and datacenter should be good.

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @DeluxHost said:

    @Saragoldfarb said:

    @DeluxHost said:

    @Saragoldfarb said:

    @rider said:

    @Saragoldfarb said:

    @DeluxHost said:

    Will you be moving everyone to AMS at some point? I like AMS but have plenty of servers there already.

    @forghani said:
    @DeluxHost what's the issue with current location and why AMS dc is prefered?

    What's up? Why is AMS?

    They're moving people to AMS. Not BF deals yet as far as I understand from their email. Curious to know why as well and when/if all customers will be moved.

    LET BF nodes will be moved when everything is ready to AMS, but after VPS customers, to avoid too many moves and avoid mess

    So... Just curious... I wanted a DE location. The location matters to me. How will you handle refund requests?

    You can simply not renew your plan :)

    Wait what? You're pulling an @Vojta702 ?

  • SaragoldfarbSaragoldfarb Member, Megathread Squad
    edited February 2025

    @DeluxHost I will put in a ticket, asking you to cancel my service and a pro-rated refund as I don't want a server in ams but in DE like I ordered and was promised.

    Again, How will you handle this request... You know, just for record keeping...

    Thanked by 1gbzret4d
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    Thanked by 1beanman109
  • will anyone chargeback?

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @cybertech said:
    will anyone chargeback?

    Gonna happen for sure

    Thanked by 1beanman109
  • @Saragoldfarb said:
    @DeluxHost I will put in a ticket, asking you to cancel my service and a pro-rated refund as I don't want a server in ams but in DE like I ordered and was promised.

    Again, How will you handle this request... You know, just for record keeping...

    @DeluxHost how will you handle refund requests?

  • DeluxHostDeluxHost Member, Patron Provider
    edited February 2025

    @Saragoldfarb said:
    @DeluxHost I will put in a ticket, asking you to cancel my service and a pro-rated refund as I don't want a server in ams but in DE like I ordered and was promised.

    Again, How will you handle this request... You know, just for record keeping...

    At the moment, since many want the location to remain in Frankfurt, we are thinking of keeping both locations, at least until further notice (BF nodes).
    So as to make everyone happy, but, in case you can always open a ticket and we will help you and evaluate your request, which however must have a sense, If you bought a Yearly VPS plan for example, but have already used more than half of the service, we can offer you a 50% refund without any problems, for example.

    The BF nodes, so those specified in this topic, until there is a notice from us, they will remain in Frankfurt.
    I think it's a good compromise for everyone.

    Thanked by 1Saragoldfarb
  • DeluxHostDeluxHost Member, Patron Provider

    I would like to point out that with the new location, we will return to making super offers on LET, since as you can see, we keep our promises of an excellent service at a low price.
    Offers like this year's BF will be back, rest assured.
    Our uptime and overall quality during this period have increased a lot.

  • CLoucaidesCLoucaides Member
    edited February 2025

    Avoid! Suspended the service without warning and without notification! A pop-up on the VPS saying "This VPS is suspended. You cannot perform any operation for the VPS (High Traffic Usage". Nowhere on their website I could find a traffic limit. On top of this they kept charging subscription fee for the VPS they suspended and attempt to appeal PayPal dispute as if they do something for the money they attempt to steal! (uncensored words goes here) credit card charge back has been filed as well. Don't deal with this one man company!

  • @CLoucaides said:
    Avoid! Suspended the service without warning and without notification! A pop-up on the VPS saying "This VPS is suspended. You cannot perform any operation for the VPS (High Traffic Usage". Nowhere on their website I could find a traffic limit. On top of this they kept charging subscription fee for the VPS they suspended and attempt to appeal PayPal dispute as if they do something for the money they attempt to steal! (uncensored words goes here) credit card charge back has been filed as well. Don't deal with this one man company!

    How much traffic has been generated within a month? They have a fair use limit.

    Have you tried to contact them after your vps has been suspended?

    BTW: If you paid via Paypal, opened a dispute and lost it, you're just generating more trouble for yourself if you chargeback the payment on your credit card. Paypal won't go after the host to get the money but after you.

  • @CLoucaides said:
    Avoid! Suspended the service without warning and without notification! A pop-up on the VPS saying "This VPS is suspended. You cannot perform any operation for the VPS (High Traffic Usage". Nowhere on their website I could find a traffic limit. On top of this they kept charging subscription fee for the VPS they suspended and attempt to appeal PayPal dispute as if they do something for the money they attempt to steal! (uncensored words goes here) credit card charge back has been filed as well. Don't deal with this one man company!

    It's amazing that you were able to get suspended for high traffic usage since it just took me around an hour to do an apt upgrade on one of these. xD

  • DeluxHostDeluxHost Member, Patron Provider

    @CLoucaides said:
    Avoid! Suspended the service without warning and without notification! A pop-up on the VPS saying "This VPS is suspended. You cannot perform any operation for the VPS (High Traffic Usage". Nowhere on their website I could find a traffic limit. On top of this they kept charging subscription fee for the VPS they suspended and attempt to appeal PayPal dispute as if they do something for the money they attempt to steal! (uncensored words goes here) credit card charge back has been filed as well. Don't deal with this one man company!

    If your server is suspended, there is a reason, and it seems to me that it is also well written, if you had opened a ticket I would have helped you without problems, It's all written in our TOS, which you obviously haven't read at all.

    Our reputation is well established, we have never scammed or had fun suspending VPS.

  • DeluxHostDeluxHost Member, Patron Provider

    @Multi said:

    @CLoucaides said:
    Avoid! Suspended the service without warning and without notification! A pop-up on the VPS saying "This VPS is suspended. You cannot perform any operation for the VPS (High Traffic Usage". Nowhere on their website I could find a traffic limit. On top of this they kept charging subscription fee for the VPS they suspended and attempt to appeal PayPal dispute as if they do something for the money they attempt to steal! (uncensored words goes here) credit card charge back has been filed as well. Don't deal with this one man company!

    How much traffic has been generated within a month? They have a fair use limit.

    Have you tried to contact them after your vps has been suspended?

    BTW: If you paid via Paypal, opened a dispute and lost it, you're just generating more trouble for yourself if you chargeback the payment on your credit card. Paypal won't go after the host to get the money but after you.

    He used too much, simply, we can't send photos here for privacy reasons, but we see everything, if someone abuses the CPU he gets suspended, if someone abuses the bandwidth he gets suspended, These are rules you will find everywhere, We simply apply them

  • DeluxHostDeluxHost Member, Patron Provider

    @xaoc said:

    @CLoucaides said:
    Avoid! Suspended the service without warning and without notification! A pop-up on the VPS saying "This VPS is suspended. You cannot perform any operation for the VPS (High Traffic Usage". Nowhere on their website I could find a traffic limit. On top of this they kept charging subscription fee for the VPS they suspended and attempt to appeal PayPal dispute as if they do something for the money they attempt to steal! (uncensored words goes here) credit card charge back has been filed as well. Don't deal with this one man company!

    It's amazing that you were able to get suspended for high traffic usage since it just took me around an hour to do an apt upgrade on one of these. xD

    For me too, it took about 2 days 😄
    Jokes aside, if you have any problems feel free to open a ticket and I'll check it out right away.

    Thanked by 1Frameworks
  • @DeluxHost said:

    @xaoc said:

    @CLoucaides said:
    Avoid! Suspended the service without warning and without notification! A pop-up on the VPS saying "This VPS is suspended. You cannot perform any operation for the VPS (High Traffic Usage". Nowhere on their website I could find a traffic limit. On top of this they kept charging subscription fee for the VPS they suspended and attempt to appeal PayPal dispute as if they do something for the money they attempt to steal! (uncensored words goes here) credit card charge back has been filed as well. Don't deal with this one man company!

    It's amazing that you were able to get suspended for high traffic usage since it just took me around an hour to do an apt upgrade on one of these. xD

    For me too, it took about 2 days 😄
    Jokes aside, if you have any problems feel free to open a ticket and I'll check it out right away.

    I'm idling it so no problems. 😅

  • angstromangstrom Moderator

    I've closed this thread because (i) the four plans advertised are all out of stock and (ii) the recurring price for each of these plans should have been given in the post (following the rules)

    Thanked by 2cybertech Frameworks
This discussion has been closed.