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Comments

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @kzhuchina said:
    Hi,
    My Order Number is: 1468737061
    Please extend my vps for 4th year and price locking.
    Thanks.

    Bonus applied! Enjoy the 4 years and the price locking!

  • MassiveGRIDMassiveGRID Member, Patron Provider

    Announcement - This offer ends tomorrow - Last call!

  • xam60xam60 Member

    Hi
    My order number is 2997514219. Could you please extend my vps for 4th year and price locking ? Thanks

  • Hi,
    My Order Number is: 8822080602
    Please extend my vps for 4th year and price locking.
    Thanks.

    Thanked by 1MassiveGRID
  • @auseruser said:
    Order Number is: 1974713
    Please extend and price lock! Thanks!

    That's my invoice number, actual order number is: 5671931186
    Thanks!

    Thanked by 1MassiveGRID
  • My Order Number is: 5181118012

    Thanked by 1MassiveGRID
  • Order number: 8586796047

    Extend and price lock would be terrific.

    I have an opened ticket for an error in the admin console but overall I would say so far it looks better than I expected.

    Thanked by 1MassiveGRID
  • lemondoglemondog Member
    edited March 2025

    Order Number: 2923559803
    Invoice #1974324
    Please extend and price lock! Thanks!

    It was commented on once a few days ago, but you may not have seen it.

  • Order Number: 5658029998
    Invoice #1974770
    Please extend and price lock.

    Thank you

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @tomothy said:
    Also Order Number: 9794878520

    Thank you

    Bonus applied! Enjoy! :smile:

  • @undoIT said:

    @MassiveGRID said:

    @undoIT said:

    @MassiveGRID said:

    @undoIT said:

    1991575910

    I now have the trifecta of locations. Thank you!

    You're welcome! Your bonus will be applied soon and we'll let you know.

    Hello. The fourth year has not been added for this order number. Also, when I check the price to upgrade anything on all 3 servers, the quoted price is not given a discount matching what it would cost to upgrade when initially purchasing. Could you please check that the fourth year is added to order # 1991575910 and that the discounted rate is in effect when upgrading for all three servers. Thank you.

    Hello, it's not added yet. We're processing orders up to Feb 24th. Your order was placed on Feb 27th.

    We process the orders sequentially as it's the fair thing to do for the customers. Once we upgrade you, we'll notify you here.

    The upgrade pricing once the bonus is applied is locked at the discounted prices per Core, per GB RAM and per GB storage of the offer.

    The upgrade discount pricing is not locked in for the two servers that already have the bonus applied. I compared moving the slider for CPU, RAM and SSD and the prices are different for upgrading compared to initial purchase. Pricing with discount should be as follows:

    +1 CPU = $12.64
    +1 RAM = $4.3
    +32 SSD = $7.04

    However, when upgrading I see the following:

    +1 CPU = $15.34
    +1 RAM = $5.22
    +32 SSD = $8.54

    Please fix this.

    Scammed. Don't worry, me too.

  • hi
    i have 3 active services triennially request to upgrade to 4 years as advertised.

    MG2024111118321628

    MG2025020210270389

    MG2025030211362737

  • GearsomeGearsome Member
    edited March 2025

    Cmon! OMG The %steal is even over 60% now on Frankfurt and i have 6 vvvvvcores!!
    It's really insane. The server can barely breathe... but $$$

    My program is taking 500 seconds to start now. From 377 seconds at the beginning (already a bad begining) of the contract to over +1500 seconds!!! right now. Ultra-terrible performance increasing...

    Anyone else?

  • MassiveGRIDMassiveGRID Member, Patron Provider
    edited March 2025

    How pricing is calculated for upgrades.

    Once the bonus is applied and you receive the 4th year free, any upgrade pricing (should you choose to upgrade) will be automatically calculated by our portal based on the remaining 4-year term and based on the promotional per Core, GB, Storage pricing this offer provides.

    This calculation is fixed within the portal’s system, as it determines upgrade costs based on the time left in your subscription period. For example, if only 2 years remain, the upgrade price will reflect that 2-year duration.

    FYI @undoIT @Gearsome

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @had2990 said:

    @MassiveGRID said:

    @sonyawithawhy said:
    Order Number: 6207073505. Thank you!

    Extended and locked! Enjoy!

    Note to all: The offer on this thread expires on February 28th! Hurry up and lock-in your orders and bonuses!

    Hi,
    My Order Number is: 2192974822
    Please extend my vps for 4th year and price locking.
    Thanks.

    Extended for the 4th year and price locked! :smile:

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @Gearsome said:
    Cmon! OMG The %steal is even over 60% now on Frankfurt and i have 6 vvvvvcores!!
    It's really insane. The server can barely breathe... but $$$

    My program is taking 500 seconds to start now. From 377 seconds at the beginning (already a bad begining) of the contract to over +1300 seconds!!! right now. Ultra-terrible performance increasing...

    Anyone else?

    If there's a load spike on the node you're at, the cluster will auto-migrate you on a less busier node. Please check shortly and let us know.

    Thanked by 1Gearsome
  • edited March 2025

    @tiagomrodrigues said:
    Order Number: 5212123367 -> the original request
    Order Number: 1624627903 -> the upgraded ram
    Please extend my vps for 4th year and price locking.

    Were you able to do this?

  • @MassiveGRID said:

    How pricing is calculated for upgrades.

    Once the bonus is applied and you receive the 4th year free, any upgrade pricing (should you choose to upgrade) will be automatically calculated by our portal based on the remaining 4-year term and based on the promotional per Core, GB, Storage pricing this offer provides.

    This calculation is fixed within the portal’s system, as it determines upgrade costs based on the time left in your subscription period. For example, if only 2 years remain, the upgrade price will reflect that 2-year duration.

    FYI @undoIT @Gearsome

    How is the renewal fee calculated? Is it before or after the upgrade lock-in? Is it $23.98 /3Year or $23.98 /4Year?

  • @MassiveGRID Your control panel is broken again or have you moved me to the previous cluster again, that one which was already saturated?
    I can't understand the current performance drop. It's x2~x3 higher than before. I have already opened a ticket about this.

  • MassiveGRIDMassiveGRID Member, Patron Provider
    edited March 2025

    @Gearsome said:
    @MassiveGRID Your control panel is broken again or have you moved me to the previous cluster again, that one which was already saturated?
    I can't understand the current performance drop. It's x2~x3 higher than before. I have already opened a ticket about this.

    1) Control panel: I don't see any issues, can you please provide more info?
    2) "Have you moved me to the previous cluster again": No, that cluster is going for decommission.
    3) "I can't understand the current performance drop": In shared environments can be load spikes. If the issue persists - it shouldn't - let us know.

    Thanked by 1Gearsome
  • MassiveGRIDMassiveGRID Member, Patron Provider

    @had2990 said:

    @MassiveGRID said:

    How pricing is calculated for upgrades.

    Once the bonus is applied and you receive the 4th year free, any upgrade pricing (should you choose to upgrade) will be automatically calculated by our portal based on the remaining 4-year term and based on the promotional per Core, GB, Storage pricing this offer provides.

    This calculation is fixed within the portal’s system, as it determines upgrade costs based on the time left in your subscription period. For example, if only 2 years remain, the upgrade price will reflect that 2-year duration.

    FYI @undoIT @Gearsome

    How is the renewal fee calculated? Is it before or after the upgrade lock-in? Is it $23.98 /3Year or $23.98 /4Year?

    Control panel will automatically renew for 3 years since that's the maximum. However all those that got the bonus (the 4th year), can open a ticket to add again the 4th year free of charge then.

  • In addition to my order earlier, please could you also extend out: 4728497490
    Invoice: 1974775

    Thanks!

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @lemondog said:
    Order Number: 2923559803
    Please extend my vps for 4th year and price locking.
    Thanks.

    Done! :smile:

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @thespeckerman said:

    @MassiveGRID said:

    @thespeckerman said:
    Order number - 2342389113
    Please upgrade to 4 years.

    Also, I saw a comment that snapshot functionality was to be introduced by end of last year. Is this available?

    It'll be released next month with the control panel upgrade and other upgrades such as fast OS installation (now it takes 20-60 minutes, it'll take 1-2 minutes).

    Great - That is amazing to hear. Have I been upgraded to 4 years? I cannot see it on my account (my renewal date remains 3 years from the initial purchase). Order number - 2342389113. Thanks

    Hello, I see you've been upgraded. Please check the renewal date, it should be in 2029.

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @edip said:
    Order #: 3279333646
    4th year please.

    Done! :smile:

  • @MassiveGRID said:

    @Gearsome said:
    Cmon! OMG The %steal is even over 60% now on Frankfurt and i have 6 vvvvvcores!!
    It's really insane. The server can barely breathe... but $$$

    My program is taking 500 seconds to start now. From 377 seconds at the beginning (already a bad begining) of the contract to over +1300 seconds!!! right now. Ultra-terrible performance increasing...

    Anyone else?

    If there's a load spike on the node you're at, the cluster will auto-migrate you on a less busier node. Please check shortly and let us know.

    Thank you.

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @Gearsome said:

    @MassiveGRID said:

    @Gearsome said:
    Cmon! OMG The %steal is even over 60% now on Frankfurt and i have 6 vvvvvcores!!
    It's really insane. The server can barely breathe... but $$$

    My program is taking 500 seconds to start now. From 377 seconds at the beginning (already a bad begining) of the contract to over +1300 seconds!!! right now. Ultra-terrible performance increasing...

    Anyone else?

    If there's a load spike on the node you're at, the cluster will auto-migrate you on a less busier node. Please check shortly and let us know.

    Thank you.

    You're welcome.

  • @MassiveGRID said:

    @had2990 said:

    @MassiveGRID said:

    How pricing is calculated for upgrades.

    Once the bonus is applied and you receive the 4th year free, any upgrade pricing (should you choose to upgrade) will be automatically calculated by our portal based on the remaining 4-year term and based on the promotional per Core, GB, Storage pricing this offer provides.

    This calculation is fixed within the portal’s system, as it determines upgrade costs based on the time left in your subscription period. For example, if only 2 years remain, the upgrade price will reflect that 2-year duration.

    FYI @undoIT @Gearsome

    How is the renewal fee calculated? Is it before or after the upgrade lock-in? Is it $23.98 /3Year or $23.98 /4Year?

    Control panel will automatically renew for 3 years since that's the maximum. However all those that got the bonus (the 4th year), can open a ticket to add again the 4th year free of charge then.

    Ok, maybe you guys can fix the control panel so it auto-renews for 4 years without a ticket, that would be even better

  • Hello,
    maybe I'm just unlucky. My VPS is very slow and it gets worse over time. It takes over a minute to start a program even though CPU and RAM usage is between 15%-20%, and I have a ping of around 30ms. It takes about 10 seconds to open "File Explorer" and about 8 seconds to open any folder. I don't have any of these problems with VPSs that are much less powerful than this one.
    I've submitted a couple of support tickets... hopefully the situation improves because the VPS is nearly unusable.

  • MassiveGRIDMassiveGRID Member, Patron Provider

    @EnzVps said:
    Hello,
    maybe I'm just unlucky. My VPS is very slow and it gets worse over time. It takes over a minute to start a program even though CPU and RAM usage is between 15%-20%, and I have a ping of around 30ms. It takes about 10 seconds to open "File Explorer" and about 8 seconds to open any folder. I don't have any of these problems with VPSs that are much less powerful than this one.
    I've submitted a couple of support tickets... hopefully the situation improves because the VPS is nearly unusable.

    Hello, the team is looking into your ticket.

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