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Haven't got a clue if I'm still on node6 at this time since during the issues some time back vpses were moved to other nodes. And because the client area is mentioning that the VPS appears to be offline (which it isn't) and console access isn't working, I suspect that the VPS is on another node.
Yes! I'll check the virtualizor side once again.
Regarding IPv6, we didn't see any issues directly on the node, nor the prefixes (they are announced and gateways, that we monitor, reachable). I just got pcap for couple of customers and fixing it now! (problem can be present on couple of services, not global). Will inform everyone on the ticket once we have proper solution!
i have the same problem with IPV6 suddenly stopped working and tickets are also ignored
my ticket responded
stop and start again from panel
We responded to all tickets - shoot me ticket ID on dm please
Check ARP issue, it may leads to broadcast storm and reboot.
Have you configured Layer 3 Switching or Vxlan?
All these can not be solved by Virtualizor only.
What do You mean "Layer 3 switching"? Switching is L2, L3 -> routing. Regarding the IPv6 issue that couple of customers experienced, it was filtering issue
But always happy to hear any suggestions!
Any chance of restock? @Chunkserve
Here we go again... had a couple of days without issues, but rebooting, unreachable, all the fun starts again. 1,5 months going, and everytime I think "I might get to use this one" it fails again.
Hi!
As replied on the ticket. One of our upstreams and us got heavily DDoS'ed (carpet-bombing). After we noticed that, we started working on a solution. We rerouted the traffic via another, and are monitoring the situation! (see the graph below).
We got confirmation that the entire attack scale was nearly 1Tbit/s in peak. This was more then our upstream capacity could handle, and since it was carpet bomb, nullrouting was also not a good enough option to fully mitigate the impact.
There will be probably some servers back in stock, but in limited amount. Maybe even today
We racked new nodes, including gold ones. There will be separate offer for that, but before, we wanted to do some small restock 
Always some excuse - if it was the 1st or 2nd one, I could go along. But it's one after another. Start proving that you are a trustworthy provider, not by words but by stability.
BTW: 13th of february: "Yes! I'll check the virtualizor side once again." - nothing changed and basically the VPS is reported to be offline (while being online) and I'm still reported on node6 but I don't know at all if that's really so. And the console still doesn't work (cannot connect), so as said: nothing changed.
OK, you're getting me pissed now by your answer on the ticket.
On your offer: "Thanks to our cooperation with @BackboneDirect @ AS50917, we can offer reliable services"
On your reply: "Plese keep in mind, that it's 11.99E (<1E/mo service) - we didn't offer any SLA on that".
I don't expect an SLA. I realise that low cost comes at a price (pun intended). However, you're going the C1V route here. I only expect a reliable service (your words in the offer), not one with every couple of days severe outage in one way or another. And I've invested in that, not only by money, but with working with @backbonedirect to them with enough information to be able to pinpoint an issue in your infrastructure.
If what's we as customers have experienced the last 1,5 month is what you consider to be expected from it, please openly confirm that. As a warning to others that this is just a Polish variant of doing business like that Italian guy - with the difference that he was hosting from a garage.
It is interesting but my Amsterdam server is working without any issues.
Out of stock. When it will be in stock
Same here. Sure, there were network issues for almost an hour today, but I'd guess it would still be around 99.8 % uptime over the past month.
Would probably be that big ddos attack. Hope all the issues for Calypso are fixed now.
Regarding virtualizor, can You please check it again as I asked You on a ticket? I reloaded the vm record. It's not an easy task to mitigate such big attack - please keep it in mind.
Totally understand it, but it's not my intention.
You got me wrong - I'm sorry. I can confirm that we experienced some launch issues, that resulted in some outages in the past. We took a valuable lesson from it and upgraded our infrastructure (ie. backup lines, new routing stack etc). Of course, it should not be like that - and that's why we compensated it to the customers. We want to offer the best services possible, and I totally understand Your concern. I also didn't get that part: "As a warning to others that this is just a Polish variant of doing business like that Italian guy - with the difference that he was hosting from a garage.". We want to take the matter as serious as possible - so I'll be happy to work with ANYONE that encountered any issues in regards of fixing them, and compensating for the downtime. As I replied to You previously on the ticket: "Didn't want to mean that 11.99E/yr services CAN be unreliable or anything like that. It was mainly indicating, that ie. getting transit with 100% DDOS SLA or anything like that is really hard for such services. But of course, my previous respond sound really bad. Again - as I mentioned earlier, it's not reflecting of course that such services CAN be down or customers should expect it. If I get more informations, I'll let You know."
Today's situation wasn't ie. hardware fail or anything like that. One of the upstreams + us got carped bombed. As soon, as we noticed that, we started working on a solution. We also rerouted to our other upstream temporarily. The upstrem provider is adding additional capacity and appliances will be ordered to deal with this.
Okay. We wanted to reply to everything as fast as possible, and maybe such response can sound not really well. 11.99Eur/mo service does not mean, that it can be poor quality/experience notorial issues - and I totally agree with You. We had some issues indeed in the past, however this one is a DDoS which is outside our influence sphere. You have to agree a extremely large attack like this one is also quite unusual. Especially since we do not host any high-risk services. We would love to elevate the services and we're upgrading everything - factors, that caused issues at past are already fixed. Can you perhaps, if you're willing to, make a list of issues you've had and send it to us on ticket? We will formulate a plan to address them all accordingly.
To summarize: I totally got Your point. I explained what caused the outage (attack) and that we're planning to elevate the mitigation. I'm more than happy to have You as customer, and I hope that You'll see the progress.
Yes, and @Calypso is totally right. It shouldn't happen. I didn't mean that offered promo vms should work like that. Factors of previous issues were fixed and we made a lot of upgrades since beginning of this year. It's the first time we experenced DDoS attack on such large scale. We're however discussing now next upgrades, including capacity and automation.
Been checking here almost daily for updates. Hoping for some good offers
Are you considering any plans with a bit more storage (with a little less compute if needed) like ~100GB?
SSD/HDD? I think we can think about some offer
"Less compute" - what are Your requirements?
SSD
Personally, something with at minimum 2-3 cores, 4GB RAM, and 10TB BW meets my needs reasonably well.
Can we hop to DM?
I've just checked it and now it's showing the correct status and node, also VNC is working. Thanks.
BTW: a remark made to you by others in the past: your config of sending out mails through the ticketing system is not correct. "changeme example.com" is still present and it's one of the reasons that mail from your system (i.e. ticketmail) is regarded spam.
O yes, I can totally understand that. My issue is that it's always something happening, and it's very frustrating that, when being cautious of introducing new hosts to my VPS pool and waiting until things appear stable before doing so, thing go wrong within 24 hours after adding - and that happened several times already.
I can understand people who say "only 1 hour of downtime" and/or "99.8% uptime", but I have other VPSes, likewise priced or even cheaper, that don't have an issue every week and have uptimes without network interruptions of months. Also I don't look at a weekly uptime, I look at the bigger picture. One week it's serverload, then hardware failure, one week further it's network issues, the week after that a DDoS attack... In my days we reported both uptime in percentage as number of incidents. Usually our customers would "prefer" 1 outage of 30 minutes over 5 outages of 1 minute, and for my use of the VPS it's exactly the same.
Look into some threads about C1V - a textbook example of how you shouldn't treat customers ;-)
No problem - it was the wrong comment to the wrong customer at the wrong time. Can happen. I don't expect 100% uptime, 2 minute reply time and 24/7 reachability of servicedesk. If you get 100% uptime, you're lucky. On the other hand, I don't expect an issue every week. And "issue" for me is not (although it "hurts" me) a few-second-network-outage due to some rerouting or things like that.
To be totally clear: I love small hosters that try to set up a business. I can be grumpy sometimes when something happens, but as long as I"m grumpy instead of sarcastic or silent, it's still a sign that I want to proceed. Otherwise I'll just ignore a host, demand a refund or let the subscription expire and won't renew.
Thank YOu so much for feedback. My friend configured the SMTP side, forwarding it ASAP.
Thank You for broader point of view. I can totally understand it, and will do everything as I can to elevate the network / service quality. We're heavily talking also with @BackboneDirect - Their commitment in networking aspect is really valuable
Totally understandable, and regardless if it's issue directly with our networking stack, or it's hardware/upstream fail - customers are still experiencing issue and that's the provider responsibility.
We're happy for the opportunity to cooperate with a lot of amazing customers, and we're hoping for it in the future! I totally understand Your frustration regarding my reply and thank You so much for Your understanding!
Couple of servers are back in stock (and are provisioned on Xeon Gold node by default
)
HDD offers?
Seems nice
Yabs
If free resources still applicable,
Order Number: 6540247800
Additional vCPU if possible.
Thank you.
order no: 5291833135
add anything you want mate, thanks