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HOSTSLIM - 7 days money back guarantee is a joke
ColderCoder
Member
in Reviews
- HOSTSLIM agreed to refund on 22/12/2024
- 2 weeks passed and I pinged them on the support ticket.
- On 09/01/2025, HOSTSLIM said they opened a ticket with Paddle, which is probably their payment gateway
- On 16/01/2025, I asked again and no respond till now (23/01/2025)
And I noticed that their offer thread is not active since January 13. Interesting.
https://lowendtalk.com/discussion/201026/hostslim-netherlands-estonia-christmas-deals-thread-daily-deals-giveaways/p9
Thanked by 1hobofl
Comments
bro read their trustpilot reviews thia proivider is fault everyone say they ignore refund requet or suspend vms they dont bother responding to these reviews anymore just do chargeback with ur bank with that evidence
Hi, there must have been something going wrong here with the refund via Paddle. Can you please PM me your ticket ID so I can look into it right away?
You should add a process to check that refunds have been paid out before it escalates to forum threads mate
In the gateway it says refunded. Looks like some kind of API call problem in Paddle. Looking into this. It's not like we did not want to refund
paddle in connection with the provider is some kind of a pain in the ****
So what? You should have told me that it is seemingly refunded on your end, instead of keep ignoring my ticket.
And what's wrong with your ticket system? That ticket was automatically closed multiple times because YOU failed to respond in 120hrs. What's on your mind? Is it even logical to auto-close a ticket in 'Custom reply' status?