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MXroute Black Friday Deals - Bring Your Own Domain Email Service!
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The ability to create an email address account is "missing", as an example.
The new API has fairly poor coverage at the moment. DirectAdmin have stated that eventually everything will be moved to the new API, but there doesn’t appear to be a timeline or any urgency.
Rejected invisibly (for me). I learnt that as several people told me that they couldn't reach me.
I understand the desire to make it hard to spammers. But I'd rather receive a few spams than be unreachable by some folks who don't happen to have the right ISP or mail provider.
Acting like Outkook isn't the right way to handle the spam problem IMO.
We never silently reject email unless you configure a blackhole or a delete filter. Feel free to open a ticket and request that I tell you what happened with a particular email. It should be an email within the last 30 days, and I'll give you a full report. If none of the criteria from my first sentence here is met, and the sender reports a silent rejection, it's most likely that their server didn't send it to us. Because even if we blackhole their connection, it's the job of their mail server to bounce to them and say "I couldn't connect to their mail server."
Well I said for me: those who couldn't send the message got an error message. Which is great, but if they didn't have another way to contact me, they'd be stuck with a useless email address.
I opened a ticket but, not being the sender, I couldn't transfer you the error message. I was naively thinking that the email address of the unlucky sender would be enough for your team to find what was going on, but it seems like it wasn't.
No problem though, this happened really rarely, usually the mail goes trough painlessly. But as I am careful not to let my addresses "leak" widely to avoid spam, I'd prefer to be sure that anything sent to me is delivered (i.e. spam isn't a real problem for me, filtering, possibly on my side would be more than enough).
I understand that others have different needs, of course, and you tune your ship as you desire. From what I can see/understand, you're doing a great job!
Okay but please allow me the space to say that Gmail, the most popular email service in the world, does not notify recipients of emails that they rejected for them. I don't say it to be argumentative, I just say it because I feel like if the thread sets expectations around that they should be set fairly with what users are actually familiar and comfortable with in every other scenario. It's not uncommon for people to hold us to higher standards because of something they overheard, without realizing that they're holding us to a higher standard than they hold their existing providers who they're perfectly happy with. So I like to get that message out.
My bet would be that the error message is "Unauthenticated mail not allowed from this range" - which, of course, tells you next to nothing. You might then notice that the error is coming from something like wednesday.mxrouting.net. Maybe try your luck looking at https://wednesday.mxrouting.net to get an idea what to do about that error, but that only tells you
Maybe https://mxrouting.net then? Nope. Ok, let's give up then, that person really doesn't want to be contacted.
I strongly doubt that error is relevant to that user. You are likely still misunderstanding that ACL, I already explained it previously. The user isn’t likely wanting to receive unauthenticated mail from someone’s infected laptop on their Comcast ISP, nor is statistically likely to be in Greece which is the only country that significantly appears to nest legit mail servers between residential users (all of which should be whitelisted now anyway). Please stop spreading bad information in my offer thread, thank you 💜
Dangit! I missed my chance to get another great deal on an idle MXRoute account to replace the one that I actually started using!
New user setup question - GMail integration using forwards.
I'd like to set up some accounts that forward all emails to GMail, but can also be used for sending - this means they need to be real accounts in MXRoute.
I have reached the limit for additional emails to add to GMail, so need to use forwarding.
I'd also don't want to worry about inbox sizes or limits on these accounts, so either looking for "forward and don't deliver to original inbox" or "delete inbox messages after X days".
Setting up a forwarder after the real account seems to work.
In RoundCube there isn't a filter in messageseive for forwarding (which could be paire with a delete)
I can't see another place to set this up.
What would be the best way to set this up?
Create a sieve filter that deletes all inbound email. It executes after forwarding. But do keep in mind that there is always the possibility of missing an email because Gmail rejected it. Gmail is known to reject emails when forwarded that they would otherwise have accepted just fine if sent directly to their servers. A very tiny fraction of people need to care about that though, frankly.
Thanks! Is there an auto-purge on Trash? like 30 days or something?
There isn't. Though, could probably have Claude make a script to do it remotely and toss it on an idle VPS. There's a lot of weird people that get mad when their Trash folder empties.
Got the 2023 BF deal, and pretty happy with it. Thanks @jar for the great service!
Really?
I find it weird that trash doesn't empty itself after after a period of time.
After a message is in Trash for 30, 60, 90 days, I would expect it to clear itself.
I'll keep that in mind.. Maybe an future account-wide setting in DirectAdmin?
Thinking of setting up and start using my mxroute account.
Need advice on this :
I have a domain that was acquired as resale.
I want to use a catch all inbox.
But several email addresses on this domain are still getting email from their old contacts.
I want to bounce back incoming emails for these specific addresses ("no such email address", not just blackhole them) while still making use of catch all for all other possible addresses.
Got one, thanks.
It's been restocked!!!
Gone again
I finally got one
Try this script: https://github.com/lcannell94/delete_spam_after_30_days_via_imap
It's for spam, so adjust the target folder.
Generally speaking, for MXRoute and other webmail, can performance suffer if the Trash gets too many items?
Just to note that if you use Roundcube, you can set the messages in Trash to delete when you log out: --> Settings --> Server Settings --> Clear Trash on logout
Not really,
You'll notice an issue if you setup a new client that you tell to sync all emails and there are a lot of larger emails, but just while it downloads them all the first time.
I'll just try and remember to clear the trash every year or so.
I've had mailboxes with ~2million emails in them, takes a while to do mass-operations, deleting all emails more than a year old as an example, but that is a lot of emails to process, otherwise there is not really any issues, just the storage space for your account.
Looks like what I want to purge old messages from a custom folder, anyone use this before?
Does anyone have had experience with received emails disappearing after a few days?
One of my mailbox had it received emails disappear (gone) after a few days.
In any case that anyone has reported behavior similar to that it has been:
There’s not any server side process that removes mail already written to disk without an authenticating user instructing it to. Though Crossbox filters do run after write to disk, I don’t really call it server side because it’s more like a cloud hosted persistent client, and you’d surely be aware of filters you made in it.
Hi @jar,
Thanks for the response, I have created a ticket for this.
To your point:
1. I don't use Mac Mail, I use Mailspring and pretty sure there is no filter was set
2. I use IMAP & SMTP for the settings, following the instruction from the onboarding email (not sure if this relevant)
3. Definitely not sharing with anyone
Is there anything I can do to investigate this from side? This already happening twice since the inception of the mailbox.
Cheers.
I will gladly audit the logs and give you a more formal opinion. But just a heads up, what I'm most likely going to ask you to do has a 100% success rate with the variables you've mentioned:
Change your email password, only login to our webmail, and then observe if the activity continues. If you're talking about mail appearing and then later disappearing, this has a 100% success rate because it is always an email client interfering with your expectations.
The only other possibility being that our file system is damaged and losing files, but there are much larger symptoms of that than one user losing a few messages here and there, so that's the reason I use 100%. I may not be able to say "This email client did it at this time" (I might, I'll look at the logs for you), but this test always works when we've narrowed it this far. No one has ever returned to say "Still happening."
Looks like someone bumped this thread...
Is that lifetime deal for $75 done? Was interested, seems 2 of the other deals are still live.
If its dead, im gonna keep an eye out for next year