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NameCrane Black Friday - CraneMail Email Hosting + Cloud Storage Launch with Lifetime Deal

1394042444562

Comments

  • bdlbdl Member
    edited December 2024

    Anybody having issues with Apple Mail (yuck!) on Sequoia 15.2?

    I've been trying to add my account as a generic IMAP account but can't get past the username/server wizard (using the IMAP credentials from my account as well as the manually entered server details). Have also tried username and [email protected] for the user (Thunderbird didn't need the domain and worked perfectly).

    edit: Looks like after having it sit there for about 25 minutes with a spinning wheel, it added the account (?!). This is for a 5gb email account.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    Can you pm me the domain and I’ll check your dns :)

    Francisco

    Thanked by 1bdl
  • truemagictruemagic Member
    edited December 2024

    @truemagic said:
    @Francisco @NameCrane Can you check this Ticket #CRANE-7465

    I'm without my email for 2 days now but I know it's Christmas so waiting patiently for a fix :wink:

  • Can we delete the workspace-verification DNS entries after domain verification or is it best to keep them there?

  • @Francisco said: You want to also use the Cranemail portal to setup the Domain Alias otherwise you'll have to deal with swapping the MX records back/forth to pass DNS verification. Whereas with the cranemail portal you just do another TXT record.

    How are MX records related to aliases? I would imagine that mail hosting only once requires setting MX records at the DNS level. Thereafter, any aliases can be created. Do I have the wrong idea?

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @Turbo_Pascal said: How are MX records related to aliases? I would imagine that mail hosting only once requires setting MX records at the DNS level. Thereafter, any aliases can be created. Do I have the wrong idea?

    Well, for a domain alias, DNS needs to know where to route the domains email...?

    @bdl said:
    Can we delete the workspace-verification DNS entries after domain verification or is it best to keep them there?

    Yep, go for it. If you remove and re-add the domain you'll have to re-do the verification (and note the UUID will obviously be different).

    Francisco

    Thanked by 2bdl COLBYLICIOUS
  • In past experience with other mail hosts, one or two MX records are required for example.com. After that, the host can begin sending and receiving mail for unlimited numbers of local-parts at example.com. Does NameCrane follow this practice or do something differently? I am ignoring any use of sub-domains.

    @Francisco said: Well, for a domain alias, DNS needs to know where to route the domains email...?

    Does this imply dozens of MX records for dozens of aliases?

  • bdlbdl Member
    edited December 2024

    @Turbo_Pascal said:
    In past experience with other mail hosts, one or two MX records are required for example.com. After that, the host can begin sending and receiving mail for unlimited numbers of local-parts at example.com. Does NameCrane follow this practice or do something differently? I am ignoring any use of sub-domains.

    @Francisco said: Well, for a domain alias, DNS needs to know where to route the domains email...?

    Does this imply dozens of MX records for dozens of aliases?

    It's just one MX record per domain alias (in the domain's DNS records) if using default (non spamexperts) CraneMail setup, or four if you're using spamexperts.

    ps: damn is it CraneMail or MailCrane?! (my brain keeps on changing between the two?!)

  • MetroVPS_NMPMetroVPS_NMP Host Rep, Veteran

    @Francisco said:

    You're using direct MX records to the node, skipping spamexperts. By default Smartermail does greylisting which (by design) causes that delay.

    Swap to SE, or disable greylisting.

    Francisco

    After disabling greylisting, it's much faster now. Will monitor for some time.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @Mahfuz_SS_EHL said:

    @Francisco said:

    You're using direct MX records to the node, skipping spamexperts. By default Smartermail does greylisting which (by design) causes that delay.

    Swap to SE, or disable greylisting.

    Francisco

    After disabling greylisting, it's much faster now. Will monitor for some time.

    Sure, but you should still use spamexperts.

    Francisco

    Thanked by 1MetroVPS_NMP
  • MetroVPS_NMPMetroVPS_NMP Host Rep, Veteran

    @Francisco said:

    @Mahfuz_SS_EHL said:

    @Francisco said:

    You're using direct MX records to the node, skipping spamexperts. By default Smartermail does greylisting which (by design) causes that delay.

    Swap to SE, or disable greylisting.

    Francisco

    After disabling greylisting, it's much faster now. Will monitor for some time.

    Sure, but you should still use spamexperts.

    Francisco

    Will check it on another domain before activating on this one. Thanks for your recommendation though.

  • @Mahfuz_SS_EHL said:

    @Francisco said:

    @Mahfuz_SS_EHL said:

    @Francisco said:

    You're using direct MX records to the node, skipping spamexperts. By default Smartermail does greylisting which (by design) causes that delay.

    Swap to SE, or disable greylisting.

    Francisco

    After disabling greylisting, it's much faster now. Will monitor for some time.

    Sure, but you should still use spamexperts.

    Francisco

    Will check it on another domain before activating on this one. Thanks for your recommendation though.

    FWIW I'm having a good experience with it since switching to it. Even trapping spam Fastmail wasn't!

    Thanked by 1Francisco
  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @bdl said:
    FWIW I'm having a good experience with it since switching to it. Even trapping spam Fastmail wasn't!

    That's awesome to hear :)

    Francisco

  • I'm confused, so I did a web search. It looks like the word, "alias", can have more than one meaning. Are we talking about a situation that involves more than one domain name (eg, example.com and example2.com) or a sub-domain (eg, sub.example.com)?

    @bdl said: It's just one MX record per domain alias (in the domain's DNS records) if using default (non spamexperts) CraneMail setup, or four if you're using spamexperts.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @Turbo_Pascal said: I'm confused, so I did a web search. It looks like the word, "alias", can have more than one meaning. Are we talking about a situation that involves more than one domain name (eg, example.com and example2.com) or a sub-domain (eg, sub.example.com)?

    A "domain alias" would be pointing like:

    • company.us
    • company.com
    • company.info

    All to the same set of inboxes. If you don't need separation of the domains/inboxes, then you can just 'park' one on top of the other.

    Francisco

    Thanked by 1Turbo_Pascal
  • Okay, I'm learning. If that's a "domain alias", then how should we refer to one of multiple local-parts in one domain name (and no sub-domains)? Is that simply an "alias"? So the vocab would be:

    • alias
    • domain alias
  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @Turbo_Pascal said: Okay, I'm learning. If that's a "domain alias", then how should we refer to one of multiple local-parts in one domain name (and no sub-domains)? Is that simply an "alias"? So the vocab would be:

    alias

    domain alias

    "user alias" or "forwarder" is what DirectAdmin likes to call it.

    Francisco

  • sliixsliix Member
    edited December 2024

    @Francisco when will the deal end? I’m planning to upgrade my lifetime plan but am still waiting for that wage, ya know, as I am not but a humble worker for capitalists :lol:. Is it until the new year?

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @sliix said:
    @Francisco when will the deal end? I’m planning to upgrade my lifetime plan but am still waiting for that wage, ya know, as I am not but a humble worker for capitalists :lol:. Is it until the new year?

    Mike is aiming around the 1st/2nd.

    Francisco

    Thanked by 1sliix
  • idk what this means but might want to checkout

    -1.284      RCVD_IN_RP_RNBL     Relay in RNBL, https://senderscore.org/blocklistlookup/
    
    
  • @Francisco for how long pending on customer end when they had already pay for $20 Email Hosting Deals - CraneMail BF 100G

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @hahadogol said:
    @Francisco for how long pending on customer end when they had already pay for $20 Email Hosting Deals - CraneMail BF 100G

    Should be pretty quick, Karen should be on shift now:

    Francisco

  • truemagictruemagic Member
    edited December 2024

    @Francisco Can you have a look at my ticket (Ticket #CRANE-7502) please? I have a special case as you know, is there an exception for my request? Deeply appreciated.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @truemagic said: @Francisco Can you have a look at my ticket (Ticket #CRANE-7502) please? I have a special case as you know, is there an exception for my request? Deeply appreciated.

    Sure, will look in a sec.

    Just working on the cranemail backups.

    Francisco

  • Any thoughts on omitting a CNAME record to point mail.example.com to us1.workspace.org? Would it break anything to not have this record? My concern is that it could make attacks easier: An attacker doesn't have to figure out where to begin poking.

  • NameCraneNameCrane Member, Patron Provider

    @Turbo_Pascal said:
    Any thoughts on omitting a CNAME record to point mail.example.com to us1.workspace.org? Would it break anything to not have this record? My concern is that it could make attacks easier: An attacker doesn't have to figure out where to begin poking.

    Nah, no issues. You can just use the us1 hostname to login/configure mail clients.

    Thanked by 1Turbo_Pascal
  • FranciscoFrancisco Top Host, Host Rep, Veteran
    edited December 2024

    Backups are now in place :)

    • These are for 'covering our own asses', not for users to restore
    • No, we can't pick out single emails to restore for you since SM bundles packs emails into a single 'daily' blob
    • We currently keep 24 'hourly' backups, and 14 'daily' backups
    • we may have to change from hourly to every 4 hours in the future, but we can most likely just throw more CPU threads at it
    • Backups are kept remotely (currently ~1100 miles from Vegas)
    • We're still planning out how to expose these for user retrieval

    Francisco

  • @Francisco said:

    • Backups are kept remotely (currently ~1100 miles from Vegas)

    If they're kept in the EU, I know two LET users who may hold them hostage until mail is set up in that region :lol:

    Thanked by 1Francisco
  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @bdl said: If they're kept in the EU, I know two LET users who may hold them hostage until mail is set up in that region

    You know, I wonder if I even can put the EU backups in the US, maybe that breaks GDPR. I'll have to check with my beta users.

    Francisco

    Thanked by 1bdl
  • @Francisco any upgrade to the lifetime deals is possible at the same rates by the end of this month?

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