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DartNode December! - Annual Ryzen Dedicated Giveaway!

1810121314

Comments

  • plumbergplumberg Veteran, Megathread Squad

    @Wolf said:
    Tbh. I got ,quick‘ responses to my tickets so far. Sure, provisioning my CUSTOM order took a while, but I think ~2 weeks is absolutely fair and nothing to complain about.

    Would love to hear what custom order you did... and how much?

    Considering the amount of sales during BF, CM and the festive season - factor, I’m certain they are still working hard to catch up and got in way more orders than expected. Pretty much what @plumberg said.

    Yup

    Isn’t @cybertech just trolling? Aside from that, just ask for a refund before attempting a chargeback.

    Just trolling 🧌

    Thanked by 1Wolf
  • Comment

  • @plumberg said:

    @jrheiland said:

    @plumberg said:

    @jrheiland said:

    @cybertech said:

    chargeback yesterday

    Honestly thinking about that too.. Been waiting over a week for a simple response to a ticket and its been radio silence. At least like a common courtesy update would be nice.

    I am all for quick response.
    But I feel we are asking way too much.
    It's festive time
    People are overwhelmed and overworked.

    Plus when deals were released they had some performance issues.

    Sure a courtesy update would have been ideal but I think for the price point I think I can wait a bit longer.
    Maybe it's just me.

    I guess my issue is I paid for some service upgrades they said they would do ASAP that are preventing me from using my servers. I'm not asking them to do it today, I just want to know they are still alive and its not forgotten really.

    Yeah. That's a tough spot to be in with radio silence.

    Do you mins sharing what upgrades you requested?

    So I got 2 x 1TB SSDs in my servers, 256GB of ram across 3 servers... Then I wanted an isolated network since they don't have mac whitelisting to prevent IP changes.

    Once I paid for the isolated network, its been silence and I refuse to use the servers in a shared network where some bad actor could IP steal.

    Thanked by 1plumberg
  • plumbergplumberg Veteran, Megathread Squad

    @jrheiland said:

    @plumberg said:

    @jrheiland said:

    @plumberg said:

    @jrheiland said:

    @cybertech said:

    chargeback yesterday

    Honestly thinking about that too.. Been waiting over a week for a simple response to a ticket and its been radio silence. At least like a common courtesy update would be nice.

    I am all for quick response.
    But I feel we are asking way too much.
    It's festive time
    People are overwhelmed and overworked.

    Plus when deals were released they had some performance issues.

    Sure a courtesy update would have been ideal but I think for the price point I think I can wait a bit longer.
    Maybe it's just me.

    I guess my issue is I paid for some service upgrades they said they would do ASAP that are preventing me from using my servers. I'm not asking them to do it today, I just want to know they are still alive and its not forgotten really.

    Yeah. That's a tough spot to be in with radio silence.

    Do you mins sharing what upgrades you requested?

    So I got 2 x 1TB SSDs in my servers, 256GB of ram across 3 servers... Then I wanted an isolated network since they don't have mac whitelisting to prevent IP changes.

    Once I paid for the isolated network, its been silence and I refuse to use the servers in a shared network where some bad actor could IP steal.

    Totally understand your frustration.
    Hopefully they will respond back soon.

    Did you try Pinging @DartNode ?

    Thanked by 1jrheiland
  • @plumberg said:

    @jrheiland said:

    @plumberg said:

    @jrheiland said:

    @plumberg said:

    @jrheiland said:

    @cybertech said:

    chargeback yesterday

    Honestly thinking about that too.. Been waiting over a week for a simple response to a ticket and its been radio silence. At least like a common courtesy update would be nice.

    I am all for quick response.
    But I feel we are asking way too much.
    It's festive time
    People are overwhelmed and overworked.

    Plus when deals were released they had some performance issues.

    Sure a courtesy update would have been ideal but I think for the price point I think I can wait a bit longer.
    Maybe it's just me.

    I guess my issue is I paid for some service upgrades they said they would do ASAP that are preventing me from using my servers. I'm not asking them to do it today, I just want to know they are still alive and its not forgotten really.

    Yeah. That's a tough spot to be in with radio silence.

    Do you mins sharing what upgrades you requested?

    So I got 2 x 1TB SSDs in my servers, 256GB of ram across 3 servers... Then I wanted an isolated network since they don't have mac whitelisting to prevent IP changes.

    Once I paid for the isolated network, its been silence and I refuse to use the servers in a shared network where some bad actor could IP steal.

    Totally understand your frustration.
    Hopefully they will respond back soon.

    Did you try Pinging @DartNode ?

    Not yet, I tend to try to stay off bitching on forums and handle it internally. But given its been over a week and I saw others sharing the same. Figured I'd chime in.

    But like I said, I'm not opening like 10 tickets or spamming responses all of the time. I'm keeping to the same ticket and 1 request of an update per day. I feel like that is more than fair.

    Thanked by 1plumberg
  • plumbergplumberg Veteran, Megathread Squad

    @jrheiland said:

    @plumberg said:

    @jrheiland said:

    @plumberg said:

    @jrheiland said:

    @plumberg said:

    @jrheiland said:

    @cybertech said:

    chargeback yesterday

    Honestly thinking about that too.. Been waiting over a week for a simple response to a ticket and its been radio silence. At least like a common courtesy update would be nice.

    I am all for quick response.
    But I feel we are asking way too much.
    It's festive time
    People are overwhelmed and overworked.

    Plus when deals were released they had some performance issues.

    Sure a courtesy update would have been ideal but I think for the price point I think I can wait a bit longer.
    Maybe it's just me.

    I guess my issue is I paid for some service upgrades they said they would do ASAP that are preventing me from using my servers. I'm not asking them to do it today, I just want to know they are still alive and its not forgotten really.

    Yeah. That's a tough spot to be in with radio silence.

    Do you mins sharing what upgrades you requested?

    So I got 2 x 1TB SSDs in my servers, 256GB of ram across 3 servers... Then I wanted an isolated network since they don't have mac whitelisting to prevent IP changes.

    Once I paid for the isolated network, its been silence and I refuse to use the servers in a shared network where some bad actor could IP steal.

    Totally understand your frustration.
    Hopefully they will respond back soon.

    Did you try Pinging @DartNode ?

    Not yet, I tend to try to stay off bitching on forums and handle it internally. But given its been over a week and I saw others sharing the same. Figured I'd chime in.

    But like I said, I'm not opening like 10 tickets or spamming responses all of the time. I'm keeping to the same ticket and 1 request of an update per day. I feel like that is more than fair.

    Makes perfect sense to hold off if possible. Couple days here and there. But at the end instead hope they will deliver what is expected correctly!

    Good luck

    Thanked by 1jrheiland
  • Best Deal Yet

  • @plumberg said:

    @jrheiland said:

    @plumberg said:

    @jrheiland said:

    @plumberg said:

    @jrheiland said:

    @plumberg said:

    @jrheiland said:

    @cybertech said:

    chargeback yesterday

    Honestly thinking about that too.. Been waiting over a week for a simple response to a ticket and its been radio silence. At least like a common courtesy update would be nice.

    I am all for quick response.
    But I feel we are asking way too much.
    It's festive time
    People are overwhelmed and overworked.

    Plus when deals were released they had some performance issues.

    Sure a courtesy update would have been ideal but I think for the price point I think I can wait a bit longer.
    Maybe it's just me.

    I guess my issue is I paid for some service upgrades they said they would do ASAP that are preventing me from using my servers. I'm not asking them to do it today, I just want to know they are still alive and its not forgotten really.

    Yeah. That's a tough spot to be in with radio silence.

    Do you mins sharing what upgrades you requested?

    So I got 2 x 1TB SSDs in my servers, 256GB of ram across 3 servers... Then I wanted an isolated network since they don't have mac whitelisting to prevent IP changes.

    Once I paid for the isolated network, its been silence and I refuse to use the servers in a shared network where some bad actor could IP steal.

    Totally understand your frustration.
    Hopefully they will respond back soon.

    Did you try Pinging @DartNode ?

    Not yet, I tend to try to stay off bitching on forums and handle it internally. But given its been over a week and I saw others sharing the same. Figured I'd chime in.

    But like I said, I'm not opening like 10 tickets or spamming responses all of the time. I'm keeping to the same ticket and 1 request of an update per day. I feel like that is more than fair.

    Makes perfect sense to hold off if possible. Couple days here and there. But at the end instead hope they will deliver what is expected correctly!

    Good luck

    Just got a response actually. Sounds like their man guy was out sick!

    Regardless, it would be good to have someone else step in and let us know of that. Shit like that happens, its all good if I know vs silence imo though.

    Thanked by 1plumberg
  • plumbergplumberg Veteran, Megathread Squad

    @jrheiland said:

    @plumberg said:

    @jrheiland said:

    @plumberg said:

    @jrheiland said:

    @plumberg said:

    @jrheiland said:

    @plumberg said:

    @jrheiland said:

    @cybertech said:

    chargeback yesterday

    Honestly thinking about that too.. Been waiting over a week for a simple response to a ticket and its been radio silence. At least like a common courtesy update would be nice.

    I am all for quick response.
    But I feel we are asking way too much.
    It's festive time
    People are overwhelmed and overworked.

    Plus when deals were released they had some performance issues.

    Sure a courtesy update would have been ideal but I think for the price point I think I can wait a bit longer.
    Maybe it's just me.

    I guess my issue is I paid for some service upgrades they said they would do ASAP that are preventing me from using my servers. I'm not asking them to do it today, I just want to know they are still alive and its not forgotten really.

    Yeah. That's a tough spot to be in with radio silence.

    Do you mins sharing what upgrades you requested?

    So I got 2 x 1TB SSDs in my servers, 256GB of ram across 3 servers... Then I wanted an isolated network since they don't have mac whitelisting to prevent IP changes.

    Once I paid for the isolated network, its been silence and I refuse to use the servers in a shared network where some bad actor could IP steal.

    Totally understand your frustration.
    Hopefully they will respond back soon.

    Did you try Pinging @DartNode ?

    Not yet, I tend to try to stay off bitching on forums and handle it internally. But given its been over a week and I saw others sharing the same. Figured I'd chime in.

    But like I said, I'm not opening like 10 tickets or spamming responses all of the time. I'm keeping to the same ticket and 1 request of an update per day. I feel like that is more than fair.

    Makes perfect sense to hold off if possible. Couple days here and there. But at the end instead hope they will deliver what is expected correctly!

    Good luck

    Just got a response actually. Sounds like their man guy was out sick!

    Regardless, it would be good to have someone else step in and let us know of that. Shit like that happens, its all good if I know vs silence imo though.

    Glad they responded. Atleast you will get your customers setup built and delivered now..

    Good luck!

  • DartNodeDartNode Member, Patron Provider

    Howdy y'all.

    I wanted to jump in and hopefully bring some clarity.

    First off we dearly appreciate everyones patience during the last 2 weeks. We got absolutely slammed with love from the event. We've deployed hundreds of dedicated servers and many host nodes to handle the love and support we received from the LET community. This was our very first BF on LET and frankly we didn't know what to expect. Paired with some unexpected circumstances that popped up we've been stretched thin. We're doing our very best to get caught up and get back to normal operations.

    We see a lot of y'all frustrated with our response time. We hear you, we're a small team and although we've been working nonstop for the past month or so - we've definitely been overwhelmed. We have some talented people joining the team which should greatly improve the overall experience for our customers. Since inception we've been trying to stay on top of upgrades, capacity management, and many other factors that go into DartNode.

    We're not going anywhere, and we don't accept this as our new normal or anything. Doing right by our customers is one of our core tenants and an event that we chose to partake in isn't a worthy excuse for missing the mark. We apologize for any disruption, frustration, or unease that might be felt. We ask anyone with outstanding requests to please bear with us, though if anyone feels the relationship is beyond saving, we will honor refunds - we're not here to hold money hostage.

    We appreciate the feedback we've been receiving. It helps us get an outside look, which can be a difficult perspective to acquire when in the thick of things.

  • Great 😃

  • Thanks for giveaway!

  • Positive response

    Thanked by 1jrheiland
  • @DartNode said:
    Howdy y'all.

    I wanted to jump in and hopefully bring some clarity.

    First off we dearly appreciate everyones patience during the last 2 weeks. We got absolutely slammed with love from the event. We've deployed hundreds of dedicated servers and many host nodes to handle the love and support we received from the LET community. This was our very first BF on LET and frankly we didn't know what to expect. Paired with some unexpected circumstances that popped up we've been stretched thin. We're doing our very best to get caught up and get back to normal operations.

    We see a lot of y'all frustrated with our response time. We hear you, we're a small team and although we've been working nonstop for the past month or so - we've definitely been overwhelmed. We have some talented people joining the team which should greatly improve the overall experience for our customers. Since inception we've been trying to stay on top of upgrades, capacity management, and many other factors that go into DartNode.

    We're not going anywhere, and we don't accept this as our new normal or anything. Doing right by our customers is one of our core tenants and an event that we chose to partake in isn't a worthy excuse for missing the mark. We apologize for any disruption, frustration, or unease that might be felt. We ask anyone with outstanding requests to please bear with us, though if anyone feels the relationship is beyond saving, we will honor refunds - we're not here to hold money hostage.

    We appreciate the feedback we've been receiving. It helps us get an outside look, which can be a difficult perspective to acquire when in the thick of things.

    First of all.

    Great response.

    Second of all... I really want to win that 5800x ;)

  • @plumberg said:

    @Wolf said:
    Tbh. I got ,quick‘ responses to my tickets so far. Sure, provisioning my CUSTOM order took a while, but I think ~2 weeks is absolutely fair and nothing to complain about.

    Would love to hear what custom order you did... and how much?

    Considering the amount of sales during BF, CM and the festive season - factor, I’m certain they are still working hard to catch up and got in way more orders than expected. Pretty much what @plumberg said.

    Yup

    Isn’t @cybertech just trolling? Aside from that, just ask for a refund before attempting a chargeback.

    Just trolling 🧌

    Pretty much went all in with 256 GB of RAM and 4 disks in total. Didn’t know about the private networking between boxes, else I would have gotten more 😅

  • thank you for the giveaway

  • keoirkeoir Member, Host Rep

    @Wolf said:

    @plumberg said:

    @Wolf said:
    Tbh. I got ,quick‘ responses to my tickets so far. Sure, provisioning my CUSTOM order took a while, but I think ~2 weeks is absolutely fair and nothing to complain about.

    Would love to hear what custom order you did... and how much?

    Considering the amount of sales during BF, CM and the festive season - factor, I’m certain they are still working hard to catch up and got in way more orders than expected. Pretty much what @plumberg said.

    Yup

    Isn’t @cybertech just trolling? Aside from that, just ask for a refund before attempting a chargeback.

    Just trolling 🧌

    Pretty much went all in with 256 GB of RAM and 4 disks in total. Didn’t know about the private networking between boxes, else I would have gotten more 😅

    If you want the private network open a ticket, happy to still honor BF pricing for that :smile:

    Thanked by 2plumberg Wolf
  • Carlin0Carlin0 Member
    edited December 2024

    @DartNode thank you for clarification ;)

  • Did I hear dedi giveaway?

  • keoirkeoir Member, Host Rep

    @muffin said:
    Did I hear dedi giveaway?

    :)

  • dartnode ftw

  • give away pls

  • looing fwd to the giveaway!

  • good luck to everyone

  • Just YABS'd my BF - special.
    Thanks @DartNode and @keoir ! <3

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Yet-Another-Bench-Script

    v2024-06-09

    https://github.com/masonr/yet-another-bench-script

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Tue Dec 17 23:02:37 UTC 2024

    Basic System Information:

    Uptime : 0 days, 0 hours, 32 minutes
    Processor : Intel(R) Xeon(R) CPU E5-2650 v4 @ 2.20GHz
    CPU cores : 48 @ 2900.000 MHz
    AES-NI : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM : 251.8 GiB
    Swap : 32.0 GiB
    Disk : 884.2 GiB
    Distro : Ubuntu 24.04.1 LTS
    Kernel : 6.8.0-31-generic
    VM Type : NONE
    IPv4/IPv6 : ✔ Online / ❌ Offline

    IPv4 Network Information:

    ISP : Snaju Development
    ASN : AS399646 Snaju Development
    Host : Snaju Development
    Location : Houston, Texas (TX)
    Country : United States

    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/mapper/vg_root-lv--0):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 367.56 MB/s (91.8k) 725.25 MB/s (11.3k)
    Write 368.53 MB/s (92.1k) 729.07 MB/s (11.3k)
    Total 736.10 MB/s (184.0k) 1.45 GB/s (22.7k)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 194.61 MB/s (380) 262.11 MB/s (255)
    Write 204.95 MB/s (400) 279.57 MB/s (273)
    Total 399.57 MB/s (780) 541.68 MB/s (528)

    iperf3 Network Speed Tests (IPv4):

    Provider Location (Link) Send Speed Recv Speed Ping
    Clouvider London, UK (10G) busy busy 104 ms
    Eranium Amsterdam, NL (100G) 865 Mbits/sec 728 Mbits/sec 117 ms
    Uztelecom Tashkent, UZ (10G) busy 492 Mbits/sec 199 ms
    Leaseweb Singapore, SG (10G) 708 Mbits/sec 594 Mbits/sec 207 ms
    Clouvider Los Angeles, CA, US (10G) busy busy 38.4 ms
    Leaseweb NYC, NY, US (10G) 917 Mbits/sec 862 Mbits/sec 37.2 ms
    Edgoo Sao Paulo, BR (1G) 825 Mbits/sec 464 Mbits/sec 144 ms

    Geekbench 6 Benchmark Test:

    Test | Value
    |
    Single Core | 984
    Multi Core | 8591
    Full Test | https://browser.geekbench.com/v6/cpu/9481870

    YABS completed in 11 min 29 sec

  • plumbergplumberg Veteran, Megathread Squad

    @Wolf
    You got yourself a power horse 🐎 💪

    Enjoy

    Thanked by 1Wolf
  • itsTomHarperitsTomHarper Member, Megathread Squad

    @Wolf said:
    Just YABS'd my BF - special.
    Thanks @DartNode and @keoir ! <3

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Yet-Another-Bench-Script

    v2024-06-09

    https://github.com/masonr/yet-another-bench-script

    ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##

    Tue Dec 17 23:02:37 UTC 2024

    Basic System Information:

    Uptime : 0 days, 0 hours, 32 minutes
    Processor : Intel(R) Xeon(R) CPU E5-2650 v4 @ 2.20GHz
    CPU cores : 48 @ 2900.000 MHz
    AES-NI : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM : 251.8 GiB
    Swap : 32.0 GiB
    Disk : 884.2 GiB
    Distro : Ubuntu 24.04.1 LTS
    Kernel : 6.8.0-31-generic
    VM Type : NONE
    IPv4/IPv6 : ✔ Online / ❌ Offline

    IPv4 Network Information:

    ISP : Snaju Development
    ASN : AS399646 Snaju Development
    Host : Snaju Development
    Location : Houston, Texas (TX)
    Country : United States

    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/mapper/vg_root-lv--0):

    Block Size 4k (IOPS) 64k (IOPS)
    Read 367.56 MB/s (91.8k) 725.25 MB/s (11.3k)
    Write 368.53 MB/s (92.1k) 729.07 MB/s (11.3k)
    Total 736.10 MB/s (184.0k) 1.45 GB/s (22.7k)
    Block Size 512k (IOPS) 1m (IOPS)
    ------ --- ---- ---- ----
    Read 194.61 MB/s (380) 262.11 MB/s (255)
    Write 204.95 MB/s (400) 279.57 MB/s (273)
    Total 399.57 MB/s (780) 541.68 MB/s (528)

    iperf3 Network Speed Tests (IPv4):

    Provider Location (Link) Send Speed Recv Speed Ping
    Clouvider London, UK (10G) busy busy 104 ms
    Eranium Amsterdam, NL (100G) 865 Mbits/sec 728 Mbits/sec 117 ms
    Uztelecom Tashkent, UZ (10G) busy 492 Mbits/sec 199 ms
    Leaseweb Singapore, SG (10G) 708 Mbits/sec 594 Mbits/sec 207 ms
    Clouvider Los Angeles, CA, US (10G) busy busy 38.4 ms
    Leaseweb NYC, NY, US (10G) 917 Mbits/sec 862 Mbits/sec 37.2 ms
    Edgoo Sao Paulo, BR (1G) 825 Mbits/sec 464 Mbits/sec 144 ms

    Geekbench 6 Benchmark Test:

    Test | Value
    |
    Single Core | 984
    Multi Core | 8591
    Full Test | https://browser.geekbench.com/v6/cpu/9481870

    YABS completed in 11 min 29 sec

    Congrats. What's the price you paid for this? Also why does the multicore score looks so low for a 48 core server?

    Thanked by 1Wolf
  • @Carlin0 got your server yet?

  • @Astro said:
    @Carlin0 got your server yet?

    Not yet, waiting patiently :)

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