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Still have stock.
I miscalculated previously and didn't think anyone would see that in such a fast paced thread, ha.
Honestly? I can't say for certain just yet. It won't match the CraneMail or MXRoute Black Friday prices, but when I do pricing I don't look at what people are doing on LowEndTalk I look at what other providers outside of here are doing. So I'll try to be competitive with Tuta, ProtonMail, etc.
I'm not trying to get any noteworthy market share of LET user email needs. I just want something to offer that is reliable and a bit more privacy focused than what is available. That's always been our thing. We've grown at a slow and steady pace over the years and it's something I'd like to continue doing.... Slow and steady wins the race.
Good luck! Maybe there could be some deals for us as early adopters.
For sure, absolutely!
Can't wait.
Even though I like tuta, I worry about them overloading themselves and ultimately going the Proton route. The legacy 12 EUR/year plan was all I really needed, but I upgraded to revolutionary to get two extra custom domains. Unfortunately, that came with far more storage than I needed and a whole lot of promises about "the roadmap" and whatnot. I don't need a massive drive to store files; I need reliable email that won't succumb to DDoSing (which has been going on the past few days).
Since IncogNET already has a lot going for it, my general hope is that MyPrivateInbox will really be just that--a private inbox, maybe with room for more than 1 custom domain but not a whole lot of useless features.
Oh yeah, something else I don't like about Tuta (which Proton fails even worse at) is that their XMR payment option is only available through gift cards bought at proxysto.re, adding more middlemen and points of risk.
I've always liked IncogNET's commitment to reducing middlemen via IncogPAY. Assuming that's integrated into MyPrivateInbox, making the switch will be even more attractive.
AMD Epyc KVM VPS available in Kansas City in the next 24 hours.
Making moves on MyPrivateInbox again. Beta, hopefully, in the next couple weeks. Will announce here.
" So I'll try to be competitive with Tuta, ProtonMail, etc." - ouch! that means you won't be offering pop3 and smtp? in my opinion, there's no need for another tuta. the benchmark is mxroute and if it comes with more intensive data protection tools, all the better.
you can count on me if you like. email oldfashioned is exactly my thing.
Competitive with them in terms of pricing, and features. We'll have pop3 and smtp support. Even competing with them on price is too expensive for LowEndTalk's main demographic. We're not trying to out price anyone or get a ton of users immediately, I wouldn't be able to handle that anyway. Would rather have a small trickle of new users over time which is basically what I've done for IncogNET.
MXRoute is the gold standard for deliverability and general knowledge on all things email. We'll just have things in EU since there are a lot of people who want it and have some more privacy specific features baked in is all. I spoke to @jar about this probably a year or more ago and got his blessing, letting him know what I had in mind and how it shouldn't overlap with his own offerings. I've been delayed on progress because it's just me working on it and I've got a hundred other responsibilities as well.
It also won't be DirectAdmin based, but we will have a Roundcube option. It'll be relatively barebones, but it'll have the features you'd expect.
sounds interesting and supreme.
count me in. i already use your eu vps and hosting.
Same here.
People are constantly asking me for a privacy focused product along the lines of Proton. I simply won’t do it and I’ll recommend @MannDude on that.
How will he offer smtp and pop3 with encryption like Proton?
No idea, but you can trust @MannDude to be honest with you at every stage. He's a genuinely good guy who cares about his customers. He's not gonna blow smoke up your ass.
proton and tuta are not the measure of all things. for me, pop and smtp are part of the heartbeat of email. closed systems like proton and tuta that do not support pop and smtp can therefore not be compared 1:1 with regular services that offer the protocols mentioned above.
An unlisted intro scene for some upcoming video projects for an IncogNET channel. Videos will include some tutorials, reviews, and other relevant things. Have a few videos planned. Just created the channels. What sort of things would you like to see?
Other general updates
Finished migrating DirectAdmin shared customers from Dallas to Kansas City. Now all of IncogNET's offered services are on our network, using our IP space, and either on custom leased hardware builds or owned hardware.
This means our DirectAdmin CloudLinux plans for the USA are back in stock!
But wait, there's more! We've increased the resource for all plans. What was 10GB storage before is now 20GB. What was 20GB is now 50GB. What was 30GB is now 75GB! Existing customers have already been upgraded.
Migrating from Dallas to Kansas City also allowed us to increase the port speed assigned to the shared hosting server from 1Gbps to 2.5Gbps, making it the same as what we're offering in the Netherlands.
Both locations now utilize our new offsite backup system, which should be a bit faster than before for backups and restores. You can manage this yourself from your DirectAdmin login.
AccelerateWP and PHP X-Ray enabled for all plans.
We don't offer reseller plans on our website because we don't want to provide support for them, but may do some limited time deals for LET specifically, assuming you don't need handholding for it.
Video tutorials for setting up TOR/i2p/yggdrasil nodes could be good.
A bit further out, but setup for stuff like XMPP or other privacy/FOSS alternatives to mainstream services.
http://incoghostm2dytlqdiaj3lmtn7x2l5gb76jhabb6ywbqhjfzcoqq6aad.onion/) is now in-sync with the clearnet site and will update automatically when I push updates to the clearnet site.http://[202:7f4c:a4fe:e85b:4410:21f4:7b8c:99c])Yggdrasil Netherlands
tcp://ygg-nl.incognet.io:8883tls://ygg-nl.incognet.io:8884quic://ygg-nl.incognet.io:8885ws://ygg-nl.incognet.io:8886Yggdrasil Liberty Lake, WA
tcp://ygg-wa.incognet.io:8883tls://ygg-wa.incognet.io:8884quic://ygg-wa.incognet.io:8885ws://ygg-wa.incognet.io:8886Yggdrasil Kansas City, MO
tcp://ygg-kcmo.incognet.io:8883tls://ygg-kcmo.incognet.io:8884quic://ygg-kcmo.incognet.io:8885ws://ygg-kcmo.incognet.io:8886Yggdrasil Allentown, PA
tcp://ygg-pa.incognet.io:8883tls://ygg-pa.incognet.io:8884quic://ygg-pa.incognet.io:8885ws://ygg-pa.incognet.io:8886While Yggdrasil isn't meant to be a 'privacy' or 'anonymity' network, it's still a fun and interesting end-to-end-encrypted IPv6 overlay network. Certainly something we wish to contribute resources too.
Some other random updates:
EDIT: Oh yeah, also updated the logo on the website which is slightly modified from the one we've been using for ages. Designer sent it over months ago and I'm just lazy when it comes to small, quick tasks that take literally no time at all to do but aren't a priority for me.... Woops.
Pretty cool that you do that, nice to have the automatic option show up!
Was ALMOST done upgrading all of our USA based nodes in WA, MO and PA to Virtualizor Professional ( See: https://www.virtualizor.com/premium-vs-pro/ ) but had to stop because they hate money and lock our account anytime I do any sort of repetitive payments for licenses renewals or upgrades.
We have a lot of licenses with them and pay them manually, one by one, because PayPal is god awful and their auto-subscription FORCES you to use a credit or debit card first, PayPal balance last? Is it even an option to use it? Whats even the point of having a PayPal balance if you have to use a card to pay for subscriptions? God, I hate PayPal so much. I'm seeing this more and more with other providers, where if you try to create a PayPal subscription for recurring payments it forces you to select a card or bank on file to process the recurring payment instead of some, "Use balance first, then use this card or bank" option. It's all a ploy to just force you to move money around so they get a fee each time.
/rant
Anyway, once they release the lock for like the 3rd time this month I'll finish upgrading the last two Washington nodes. Right now the only feature you'll see is the VPS firewall being added. I will experiment more with some vertical scaling and some other features that we're unlocking but I doubt they'll be available to you anytime soon.
@MannDude thoughts on VirtFusion? Can't think of anyone that really likes Virtualizor over VirtFusion
I'm in too deep with Virtualizor already.
If I were to start fresh, probably consider VirtFusion. It's not bad. But it's also a one or two person team... Virtualizor is actually pretty decent and making great strides and adding new features.... BUT, there are a lot of common annoyances. Language barriers with support staff. Documentation not being 100% complete for certain things, etc.
Converting to VirtFusion is something I'd only consider if there was some Virtualizor to VirtFusion tool that did not require me to migrate containers to a new node with VirtFusion installed. The idea of manually migrating every VPS customer to another platform.... I'd rather lay flat on an escalator and let it pull me inside it's gears and mechanisms slowly.
Nothing more stressful than having to do mass migrations, planned or not... Plus I'd rather not interrupt customer services.
I did consider using it for new POPs in the US for PA and then again later for KC, but truthfully the thought of maintaining two different software stacks for the same service and not having uniformity between all POPs also seemed like a headache.
We're stuck with Virtualizor for now.
VirtFusion is good, however I can't say I like it because of its IPv6 configuration. It only allows you to add IPv6 addresses in order (::a, ::b, ::c...), you can't add custom ones in the subnet assigned to the VM. And after adding new IPv6 addresses, there is no way to remove them, you can only disable them.
More stock released. Will have more Pennsylvania stock hopefully in the next few days, as most the plans are unavailable. (But the small plans are available in limited quantity).
Does IncogNET use PayPal for all credit card processing?
Yes, unless you can suggest a decent alternative.
Stripe is a no-go.
I don't know much about it so can't make a suggestion.
If you aren't too busy to explain, I'm curious about what's wrong with Stripe. I'm guessing it could be the fees.
We used to do quite a bit of business via Stripe, at least in terms of percent of our sales at one point.
No issues, things were fine.
I'm OCD and review all new orders / transactions. One day I notice a bunch of $10~ transactions that were "add funds" invoices that were being paid for over the course of a couple hours, spread out across a few accounts. From the list view of transactions in WHMCS, you get an idea of what normal activity is and seeing a long list of these certainly stood out. I look into it more, and one thing these accounts all had in common was like 10 cards linked to them. Admins can see the last 4 digits in your WHMCS profile.
So I dig a bit deeper via the Stripe portal, and see where (for example) invoice #98765 failed to be paid for by card ending in 1234, card 3456 and card 5678 but the user was successful in paying that $10 add funds invoice with card 6789. This pattern repeated until they had successfully spent about $800 across many different cards, with even more attempts from other cards failing.
So, naturally, there was no doubt that this was fraudulent activity so I terminate the suspect accounts and spent the next hour or two manually refunding about 80 individual transactions back to their original source.
I thought I was being good. I thought I was being proactive, honest, and doing the right thing. Stripe's Radar's default settings failed to catch this. Our own custom rules failed to catch this. In my opinion, the activity should have been easy to detect as suspicious and stopped even without special rules or Radar subscription, seems to me that if a customer tries to pay for an item and keeps trying cards until one works that, hey, that's sort of a red flag, y'know?
What did Stripe do? Did they pat us on the back and say, "Good job!" or "Thanks for catching this, we're updating how we detect such behavior"?
No. They closed our account because we processed too many refunds in such a short time... LOL.
In my mind, it was either refund them now as I caught them when the transactions were literally only a few hours old or get hit with massive chargebacks a month or so from now.
Anyway, that's my rant about Stripe.