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The IncogNET thread - Discussion, news and updates.

145791027

Comments

  • @MannDude said:
    No... No capacity. Will be moving to AMS proper in the next month or so, but even then, just ordered enough hardware to move customers but not onboard more there. NL will be a few months out, I'd assume.

    On a serious note, is it possible to migrate between locations i.e. to get a deal in upcoming thread and when NL has available space to be moved there? Or to wait for something like July 4th?

    Thanked by 1cainyxues
  • MannDudeMannDude Patron Provider, Veteran

    @oriend said:

    @MannDude said:
    No... No capacity. Will be moving to AMS proper in the next month or so, but even then, just ordered enough hardware to move customers but not onboard more there. NL will be a few months out, I'd assume.

    On a serious note, is it possible to migrate between locations i.e. to get a deal in upcoming thread and when NL has available space to be moved there? Or to wait for something like July 4th?

    The new plans / promos are being provisioned on VirtFusion and new hardware. The existing plans are going to stay in Virtualizor. I'll offer some incentives for those who wish to self-migrate, meaning they can order a new VPS and migrate their data manually. After some review I realized I just don't want to deal with the hassle of trying to migrate everyone to VirtFusion manually. Some many not like it, some are happy where they are. I don't want to interrupt services for customers, and I don't want to spend a month doing these one by one for everyone.

    For Virtfusion, we can do migrations between locations. We just won't be migrating plans/users from legacy virtualizor plans anywhere besides other virtualizor nodes.

  • MannDudeMannDude Patron Provider, Veteran
    edited March 2025

    Was very busy today. Promo thread drops in the next 16 hours probably.

    4GB RAM, 40GB STORAGE, 4TB BW @ 4GBPS, for FOUR YEARS for IncogNET's 4th birthday.

    Above plan will be extremely EXTREMELY limited. Probably 30 or less. I do have a few spare nodes in WA just sitting idle, likely one will be used for crazy deals like that.

    Will have some other promos, too. :)

  • wadhahwadhah Member, Host Rep

    @MannDude said:
    Was very busy today. Promo thread drops in the next 16 hours probably.

    4GB RAM, 40GB STORAGE, 4TB BW @ 4GBPS, for FOUR YEARS for IncogNET's 4th birthday.

    Above plan will be extremely EXTREMELY limited. Probably 30 or less. I do have a few spare nodes in WA just sitting idle, likely one will be used for crazy deals like that.

    Will have some other promos, too. :)

    me doing the math to be online 16 hours after this post exactly

  • @wadhah said:

    me doing the math to be online 16 hours after this post exactly

    ~10:30AM EST
    ~2:30PM UTC

  • crunchbitscrunchbits Member, Patron Provider, Top Host

    @Xrmaddness said:

    @wadhah said:

    me doing the math to be online 16 hours after this post exactly

    ~10:30AM EST
    ~2:30PM UTC

    MDT aka @MannDude Time: May 17th 2025

  • ~8:30 AM MDT :)

  • MannDudeMannDude Patron Provider, Veteran

  • Elephant Revival? That's one hell of a song.

    Thanked by 1MannDude
  • MannDudeMannDude Patron Provider, Veteran

    @Turbo_Pascal said:
    Elephant Revival? That's one hell of a song.

    Yeah. Saw them live some years back. Any band that has a washboard for an instrument is alright by me.

    Thanked by 1Turbo_Pascal
  • SmigitSmigit Member
    edited March 2025

    Just some feedback @MannDude regarding the site. There’s a point where when resizing a browser horizontally, the main menu will have the ‘Support Center’ menu item flow over to a second line immediately under the ‘Hosting and Servers’ drop down menu. It then becomes basically impossible to interact with the ‘Hosting and Servers’ menu because as soon as you move down the popup menu, the ‘Support Center’ menu item activates and the options around plans etc disappear.

    FWIW, this occurs on my 16” Retina MacBook when the browser is maximised, not just some weird size.

    Would be good if the CSS handled the resizing different, either shrinking the menu items (but not overflowing to a second line) or maybe transitioning to the mobile hamburger menu earlier. There’s also plenty of space to the left of the logo and right of the menu that could be used before the content has to do any responsive layout changes.

    Overflow - both Safari and Firefox do this

    And on hover over, the overlapping menu

    Maybe use more of the space to either side?

  • allthemtingsallthemtings Member, Megathread Squad

    @MannDude said:
    Was very busy today. Promo thread drops in the next 16 hours probably.

    4GB RAM, 40GB STORAGE, 4TB BW @ 4GBPS, for FOUR YEARS for IncogNET's 4th birthday.

    Above plan will be extremely EXTREMELY limited. Probably 30 or less. I do have a few spare nodes in WA just sitting idle, likely one will be used for crazy deals like that.

    Will have some other promos, too. :)

    44$ for 4 years? take my money

    Thanked by 1lukast__
  • MannDudeMannDude Patron Provider, Veteran

    @Smigit said:
    Just some feedback @MannDude regarding the site. There’s a point where when resizing a browser horizontally, the main menu will have the ‘Support Center’ menu item flow over to a second line immediately under the ‘Hosting and Servers’ drop down menu. It then becomes basically impossible to interact with the ‘Hosting and Servers’ menu because as soon as you move down the popup menu, the ‘Support Center’ menu item activates and the options around plans etc disappear.

    FWIW, this occurs on my 16” Retina MacBook when the browser is maximised, not just some weird size.

    Would be good if the CSS handled the resizing different, either shrinking the menu items (but not overflowing to a second line) or maybe transitioning to the mobile hamburger menu earlier. There’s also plenty of space to the left of the logo and right of the menu that could be used before the content has to do any responsive layout changes.

    Overflow - both Safari and Firefox do this

    And on hover over, the overlapping menu

    Maybe use more of the space to either side?

    Thanks. I'll get with the dude who does site stuff and see if he can fix it.

    No issues here on any of my stuff.

    Thanked by 1Smigit
  • MannDudeMannDude Patron Provider, Veteran

    @allthemtings said:

    @MannDude said:
    Was very busy today. Promo thread drops in the next 16 hours probably.

    4GB RAM, 40GB STORAGE, 4TB BW @ 4GBPS, for FOUR YEARS for IncogNET's 4th birthday.

    Above plan will be extremely EXTREMELY limited. Probably 30 or less. I do have a few spare nodes in WA just sitting idle, likely one will be used for crazy deals like that.

    Will have some other promos, too. :)

    44$ for 4 years? take my money

    Will be $100 for four years. $2.08/mo (x48mo) is a steal.

    Will have a $40/yr option as well.

    2 vcpu, 4GB RAM, 40GB NVMe, 4TB/mo @ 4Gbps.

    Just got back in from my run. Let me shower and eat dinner and then I'll get to finishing up the Offer Thread :)

    Thanked by 1Xrmaddness
  • I am in the queue for this.

  • @JohnFilch123 said:
    I am in the queue for this.

    me too

    Thanked by 1JohnFilch123
  • MannDudeMannDude Patron Provider, Veteran
    edited June 2025

    Email went to all users with a Netherlands VPS. If you have not yet received it, you should (soon). Posting here for wider coverage as well:

    This is a very important email, and some action may be required by you to minimize the impact to the connectivity to your IncogNET Virtual Private Server.

    A couple months ago we emailed you to inform you that we are migrating our Netherlands services from a datacenter in Naaldwijk to a datacenter in Amsterdam proper. This move is crucial, as it will support our growth in the region.

    Action from your end is required to minimize service disruption!

    If your server IP begins with 23.137.250.x then your VPS will have it’s IP replaced with an IP from 104.36.80.x in the next 72 hours as we migrate your VPS.

    If you are prepared to proceed now, then you may submit a helpdesk ticket and let us know, and we will proceed with the migration of your VPS to our new Amsterdam location and also renumber your IPv4 address. Let us know here: https://portal.incognet.io/submitticket.php?step=2&deptid=12 – A support department created specifically for migration related concerns.


    For all other customers in the Netherlands, your VPS will be migrated in the coming week as previously announced. There will be service disruption, but no change of IP address. The service disruption may be as short as a couple of hours or as long as 24 hours. This is unavoidable but steps have already been taken to minimize the disruption. While no IP re-numbering is required, we can accommodate a request for a semi-scheduled migration to minimize downtime for critical services if you open a ticket here: https://portal.incognet.io/submitticket.php?step=2&deptid=12 . The 104.36.80.xsubnet is ready to go, and does not overlap with existing announcements in Naaldwijk.


    Your impacted IP(s): {{ip}}

    (If any of the above begin with 23.137.250.x, it will be renumbered to 104.36.80.x)


    Quick Q&A.

    Q: Why are you migrating to a new datacenter?

    A: Our existing datacenter in Naaldwijk is unable to continue to honor pricing agreements from past years. While we enjoy the quality of their network and datacenter, we can not continue to grow with them as the cost to us was already much higher than our US based operating costs. This additional increase in cost means we would either need to run a two-tiered pricing system, charging more for the Netherlands or migrate to a new datacenter.

    Q: My IP is in the subnet that needs renumbered. Why do I need to renumber it but other IPs in the same region do not?

    A: We need to reclaim a subnet that is announced in the Netherlands for use in the United States as part of a planned expansion stateside. To keep this short and simple, the 23.137.250.0/24 subnet had the least amount of customers on it and renumbering it would have the least impact to end users.

    Q: I need help!

    A: Use the appropriate helpdesk here: https://portal.incognet.io/submitticket.php?step=2&deptid=12 – Tickets submitted here and for things related to the migration will take priority for the next week.

    TLDR: We're beginning the migrations we emailed you about a couple months ago in the Netherlands.

    Thanked by 2nghialele Decicus
  • MannDudeMannDude Patron Provider, Veteran
    edited June 2025

    Okay, second to last notice sent.

    You are receiving this email because you have an active Virtual Private Server with IncogNET in our Netherlands location.

    This email is important and highlights details about an upcoming prolonged service disruption to your IncogNET service!

    We have sent a couple emails before this one, so we hope this does not come as a shock. We are migrating datacenters in the Netherlands from Naaldwijk to Amsterdam. Unfortunately, to do so, this means many customers will experience a temporary, but possibly lengthy, service disruption.

    Who will NOT be impacted:

    If your VPS IP began with 23.137.250.X, it has already been migrated to Amsterdam and was assigned a new IP from the 104.36.80.0/24 subnet. Your VPS is already moved and there will be no disruption to your service, beyond what you’ve already experienced with the mandatory IP renumbering.

    Who WILL be impacted:

    If your VPS IP begins with 23.137.248.X or 23.137.249.X, then your VPS will be impacted and will face a prolonged, planned, service outage during this migration. This outage could last longer than 24 hours!

    Why will my VPS be unavailable?

    We have a lot of data to migrate between the two locations. This will take many hours, possibly more than a day. While we have already taken some steps to minimize the impact of this migration, there will be a period where we wait for the IP subnet announcements at the old datacenter are dropped and then announced over the new network in the new location. Unfortunately we can not give them the go ahead to drop (or begin announcing) until ALL data is migrated successfully.

    When will this begin?

    We wish to begin this on June 27th, at 12:01AM Eastern Standard Time. You can view a countdown here: https://www.timeanddate.com/countdown/to?iso=20250627T0001&p0=179&msg=IncogNET+Amsterdam+Migration&font=slab&csz=1 (At the time of writing this notice, it’s about 31 hours away)

    For CRITICAL websites, please consider this alternative:

    We have some available IPs already announced and ready to go in the new Amsterdam location. If you are fine with having to change your IP address and associated DNS records or configurations, then we can migrate you and swap your existing IP ( 23.137.248.X or 23.137.249.X ) to 104.36.80.X. This can greatly reduce your downtime at the expense of the inconvenience of having to update your DNS records. We can not do this for every VPS, however. So please, only request this if you’re running critical, production sites and projects. Otherwise, please allow the migration to occur as planned and utilize a second server in another IncogNET location or with a different provider as a failover option until the migration is completed. You can make this request here: https://portal.incognet.io/submitticket.php?step=2&deptid=12

    We do greatly apologize for this inconvenience, and wish to minimize it’s impact on you by having sent multiple notices in advance to allow you to make your own preparations.

    Thank you for your understand, your patience during this migration, and for your continued trust and business. We’ve observed many Virtual Servers in our Netherlands location that were created in 2021 when we first began offering the service, and we’re thrilled to have so many customers that have been with us for several years now. While we hate to have to impact your service, we’re happy that you get to be part of our growth and expansion in the European market.

    All the best,
    IncogNET

    (You’ll get one more email from us once the migrations begin)

    Also we're displaying a warning / notice in the VPS control panel:

    EDIT: Ignore the typos or grammar mistakes. I'm tired and I don't use AI to draft my emails. (But maybe I should?)

  • @MannDude said:
    Okay, second to last notice sent.

    You are receiving this email because you have an active Virtual Private Server with IncogNET in our Netherlands location.

    This email is important and highlights details about an upcoming prolonged service disruption to your IncogNET service!

    We have sent a couple emails before this one, so we hope this does not come as a shock. We are migrating datacenters in the Netherlands from Naaldwijk to Amsterdam. Unfortunately, to do so, this means many customers will experience a temporary, but possibly lengthy, service disruption.

    Who will NOT be impacted:

    If your VPS IP began with 23.137.250.X, it has already been migrated to Amsterdam and was assigned a new IP from the 104.36.80.0/24 subnet. Your VPS is already moved and there will be no disruption to your service, beyond what you’ve already experienced with the mandatory IP renumbering.

    Who WILL be impacted:

    If your VPS IP begins with 23.137.248.X or 23.137.249.X, then your VPS will be impacted and will face a prolonged, planned, service outage during this migration. This outage could last longer than 24 hours!

    Why will my VPS be unavailable?

    We have a lot of data to migrate between the two locations. This will take many hours, possibly more than a day. While we have already taken some steps to minimize the impact of this migration, there will be a period where we wait for the IP subnet announcements at the old datacenter are dropped and then announced over the new network in the new location. Unfortunately we can not give them the go ahead to drop (or begin announcing) until ALL data is migrated successfully.

    When will this begin?

    We wish to begin this on June 27th, at 12:01AM Eastern Standard Time. You can view a countdown here: https://www.timeanddate.com/countdown/to?iso=20250627T0001&p0=179&msg=IncogNET+Amsterdam+Migration&font=slab&csz=1 (At the time of writing this notice, it’s about 31 hours away)

    For CRITICAL websites, please consider this alternative:

    We have some available IPs already announced and ready to go in the new Amsterdam location. If you are fine with having to change your IP address and associated DNS records or configurations, then we can migrate you and swap your existing IP ( 23.137.248.X or 23.137.249.X ) to 104.36.80.X. This can greatly reduce your downtime at the expense of the inconvenience of having to update your DNS records. We can not do this for every VPS, however. So please, only request this if you’re running critical, production sites and projects. Otherwise, please allow the migration to occur as planned and utilize a second server in another IncogNET location or with a different provider as a failover option until the migration is completed. You can make this request here: https://portal.incognet.io/submitticket.php?step=2&deptid=12

    We do greatly apologize for this inconvenience, and wish to minimize it’s impact on you by having sent multiple notices in advance to allow you to make your own preparations.

    Thank you for your understand, your patience during this migration, and for your continued trust and business. We’ve observed many Virtual Servers in our Netherlands location that were created in 2021 when we first began offering the service, and we’re thrilled to have so many customers that have been with us for several years now. While we hate to have to impact your service, we’re happy that you get to be part of our growth and expansion in the European market.

    All the best,
    IncogNET

    (You’ll get one more email from us once the migrations begin)

    Also we're displaying a warning / notice in the VPS control panel:

    EDIT: Ignore the typos or grammar mistakes. I'm tired and I don't use AI to draft my emails. (But maybe I should?)

    Dealz for Netherlands move? :P

  • MannDudeMannDude Patron Provider, Veteran

    If you have an active service in the Netherlands, did you receive the last two emails as shown above?

    I fear that maybe not all were received, but I get no success/failure reports other than those that bounce from incorrect/fake email addresses. Virtualizor, where the emails are sent from, does not maintain an email history log like WHMCS does.

    I know the mail was received by some, but there is a shockingly lack of interest in IP renumbering for a quick, painless service disruption versus possibly having an outage of 24 or more hours. In any case, the clock is ticking. https://www.timeanddate.com/countdown/to?iso=20250627T0001&p0=179&msg=IncogNET+Amsterdam+Migration&font=slab&csz=1

  • eb1995eb1995 Member

    @MannDude who made your website? It’s extremely polished and fits well like wow it’s like asmr, nostalgic and modern feeling happening at once

    Thanked by 1MannDude
  • MannDudeMannDude Patron Provider, Veteran
    edited June 2025

    @eb1995 said:
    @MannDude who made your website? It’s extremely polished and fits well like wow it’s like asmr, nostalgic and modern feeling happening at once

    It was originally this: https://web.archive.org/web/20210120012445/https://incog.host/

    Which was a free black and white, barebones HTML template on github, available for commercial / personal use.

    And, as you can see, it's evolved quite a bit.

    95% of the credit goes to dr|z3d from I2P / I2P+ project: https://i2pplus.github.io/ for it's current state, however.

  • @MannDude said:
    If you have an active service in the Netherlands, did you receive the last two emails as shown above?

    I fear that maybe not all were received, but I get no success/failure reports other than those that bounce from incorrect/fake email addresses. Virtualizor, where the emails are sent from, does not maintain an email history log like WHMCS does.

    I know the mail was received by some, but there is a shockingly lack of interest in IP renumbering for a quick, painless service disruption versus possibly having an outage of 24 or more hours. In any case, the clock is ticking. https://www.timeanddate.com/countdown/to?iso=20250627T0001&p0=179&msg=IncogNET+Amsterdam+Migration&font=slab&csz=1

    I received both emails. Not interested in renumbering my IP.

    Did the migration already started? My VPS is still online.

  • MannDudeMannDude Patron Provider, Veteran

    @rick2610 said:

    @MannDude said:
    If you have an active service in the Netherlands, did you receive the last two emails as shown above?

    I fear that maybe not all were received, but I get no success/failure reports other than those that bounce from incorrect/fake email addresses. Virtualizor, where the emails are sent from, does not maintain an email history log like WHMCS does.

    I know the mail was received by some, but there is a shockingly lack of interest in IP renumbering for a quick, painless service disruption versus possibly having an outage of 24 or more hours. In any case, the clock is ticking. https://www.timeanddate.com/countdown/to?iso=20250627T0001&p0=179&msg=IncogNET+Amsterdam+Migration&font=slab&csz=1

    I received both emails. Not interested in renumbering my IP.

    Did the migration already started? My VPS is still online.

    Migration is underway. Depending on what node you're on, you may have a lot of downtime or little. Currently migrating EU-NL-08 at the moment, though I am not going in sequential order of node names. (Migrating what's due to renew the soonest at Worldstream first)

    I did move some of our internal stuff and a few customer's known projects to the node that we are migrating last via live migration earlier, just to lessen the impact for those. Figured we'd have more requests for renumbering to reduce disruption but alas, not many seemed interested (or read the emails).

  • Any plans for IPv6 support for IncogVPN?

    Thanked by 2Nekopara MannDude
  • MannDudeMannDude Patron Provider, Veteran
    edited June 2025

    @ServerBachelor said:
    Any plans for IPv6 support for IncogVPN?

    Not possible with the stack we use, at least not in most of the VPN locations we have. I went back and forth with the devs over this, shared our setup(s) with them and wasted a lot of time trying to get it to work properly and gave up as I was advised it was not possible with our existing setup(s) by them. All of our POPs have IPv6, all of our products/services have IPv6 besides the VPN service.

  • MannDudeMannDude Patron Provider, Veteran
    edited June 2025

    Migrations are... still going.

    Was hoping to be done by now. Virtualizor's migration tools are a sort of pain in the ass. Fine for a quick single VM transfer here and there, but bulk transfer is killing me.

    For example, it seems if you select more than one server for transfer at a time, then the speedcap input is disregarded, defaulting to 1Gbps no matter what. Additionally, lot of transfers are soft-failing in the background but they never clear from the task queue so are just stuck at 90% for whatever unknown reason. Error logging isn't very descriptive. For those, you need to go unlock them and try again until success.

    So now, trying to transfer all the remaining VMs one by one. It's faster, just a pain in the ass.

    For example, I took a 4 hour "sleep" last night and was trying to bulk transfer VMs from one node. When I woke up, only two had transferred....

    The first few hundred went fine, no issues. Pretty smooth.

  • Thank for the update. Good luck...any ETA?

  • AzenotAzenot Member

    @rick2610 said:
    Thank for the update. Good luck...any ETA?

    ETA until deadpool or end of summer.

  • MannDudeMannDude Patron Provider, Veteran

    @rick2610 said:
    Thank for the update. Good luck...any ETA?

    No ETA. Progress is halted to address a network degradation issue that has popped up.

    Apologies to all. Some things can be planned for. Some things can't. Fun fun.

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